Honda CR-V Complaints (2021)

444 consumer complaints on file.

#11621283October 22, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621222October 22, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the street with no one in front of me going about 45 miles per hour when the car did "Phantom Braking" and the car tried to stop on its own. It beeped 3 times and BRAKE! flashed on my dashboard as if I was going to hit someone and the car overtook my brakes and tried to stop. There was no one in front of me. The very next day, it did it again. This is extremely dangerous and can cause an accident if someone is driving behind me and the car suddenly decides to stop on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620993October 21, 2024
ENGINE
I have a 2021 Honda Cr-v with 24,203 miles on my vehicle as of today oct.21 2024. I i checked my oil drip stick to make sure the oil at the right level. Today I notice I had more oil over the fill mark. I change my oil every 5000 miles with Ams-oil 0-20wt. I read that Honda knows of this on going problem. Should I go to the Honda dealer to address the oil dilution problem happening with my car? Please let me know. [XXX] [XXX] e-mail [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620552October 18, 2024
SERVICE BRAKES
A code came up with VSA for braking system. With 27,002 miles I was informed it needed a brake module with booster to the tune of $2500.00. The mechanic informed me he has seen this in many hybrids. My nephew who is s lead mechanic for Kia informed me he has replaced a few in Kia hybrids. Further investigation revealed Honda recalling a half million hybrids in Japan for the same issue. No recall for Europe or America for this issue and Honda has no intention of covering this. If the manufacturer of this part is the same for many Japanese makers and this issue appears across the board, why hasn’t a recall or proper fix been established?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620596October 18, 2024
POWER TRAIN
I bought this car new since 2021 the manufacturer warranty only lasted 60,000 miles warranty this car is fairly new and well taken care of I tooked it to a shop to get it looked at and the cvt housing is leaking and causing me issues like transmission sluggish and also power loss I’m scared that the leak can be leaking so bad that it can blow up my transmission due to over heat and causing major damage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619955October 15, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES
The contact owns a 2021 Honda CR-V. The contact stated that while reversing into her driveway at 1 MPH, the vehicle accelerated, the brake pedal was applied but locked up, and the steering wheel locked up. The vehicle crashed through a guardrail and crashed into a tree. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number 23V844000 (Electrical System). The driver sustained injuries to her head, neck, back, and body, and emotional distress and medical attention were provided at the scene. There was no reported fire or airbag deployment. A police report was filed. The vehicle was towed to a body shop. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 25,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11619320October 11, 2024
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER
The contact owns a 2021 Honda CR-V. The contact received an undisclosed recall campaign for engine oil and gasoline dilution. The contact checked the engine oil and noticed that the engine oil was black and smelled of gasoline. The contact drove the vehicle to the local dealer. The vehicle was not diagnosed; however, the engine oil was changed. The vehicle had not received any further repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 22,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619143October 10, 2024
ELECTRICAL SYSTEM
Autopark Honda in Cary, NC does not have the 12 volt battery cable replacement for repair of my 2021 Honda CR-V Hybrid after having sent out the safety recall notice in JANUARY 2024. This seems rather ridiculous that a major worldwide auto manufacturer cannot produce the replacement part after almost 9 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619186October 10, 2024
STEERING
The contact owns a 2021 Honda CR-V Hybrid. The contact stated while driving 50-60 MPH around a curve, the steering wheel was sticking after making a slight turn. There was no warning light illuminated. The vehicle was taken to the dealer, where it was test driven and the failure was duplicated. The dealer diagnosed the vehicle and determined that unknown steering assembly parts needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618541October 7, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car's forward collision warning system is defective. The car will randomly bring up "BRAKE" on the dashboard with nothing even close to the car. This has started happening many times over the past few weeks, with even at least one instance of the car braking on its own. I brought this up to the dealership during my last oil change recently, and they inspected and looked into it. They said there was nothing wrong with the sensors/system and they documented it (specifically saying no problem found vehicle is operating normally at this time). However, a day or two after the dealership, the problem returned and it continues to persist. In addition to this, the blind spot warning system also randomly goes off when nothing is nearby, but not as often as the braking system, which is more dangerous in my opinion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617030September 28, 2024
ENGINE
1 weeks ago the crv over heated once, shut the car off gave it 5min turned it back on and got it home no further issue, never over heated again Then on Monday the check engine light started flashing took to a shop they said it was due to spark plugs and ignition coils. The very next day flashed again, took back to shop they said it was my head gasket, took to a second shop and they confirmed that it was a head gasket but most likely needed the entire engine replaced at over $17,0000 The car is only 3 years old with 145k miles and already needs a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616470September 25, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The forward collision warning and braking has activated a couple of times without any car front of me for a wide distance or when everything is all clear. It also happened a couple of times when turning a curve or exiiting, also without any car in front of me. The only thing I could notice was the dashboard flashing but I could not read it because I had to focus on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614591September 14, 2024
STEERING
Steering clicking when turning while driving. Intermittent stiffness occurs while driving at various speed causing the driver to over correcting them increasing risk of accidents. Local auto shop recommends replacement of steering gear rack and pinion assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614275September 12, 2024
STEERING
My vehicle (2021 Honda CRV EX-L, 47,000 miles) is currently out of factory warranty. However, issue with the steering rack has caused issues with sound and sticky steering. This is a known issue with this specific model. Honda diagnosed an issue with my vehicle as being power steering rack being faulty. A manufacture defect they added. This was after replacing a axle they suspected turned out it was not the issue. They will not honor a full replacement of this faulty part. At the moment after going back and worth, they are agreeing to take care of half the repair amount which we feel is unacceptable knowing that this issue is a manufacture defect. We are aware of a current investigation with the NHTSA that's looking into this matter but we wanted to reach out and ask if Honda should be liable for the cost of the repairs regardless of the warranty expired. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613370September 9, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
The battery voltage of the car goes down to 2 bars, the the check engine light comes on. Sometimes the car/engine shakes and the loses power and won’t accelerate anymore. This happens even if the car is already on the road going up to 70 mph. We took it to the Honda service center and they spent 3 hours on it, but couldn’t find the issue. This is not safe, very scary when it happens and has been happening every few days. This could cause an accident especially when it just loses power and we have to pull over to shut off engine to restart to get battery power again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611672August 29, 2024
POWER TRAIN
Going down highway at 60mph, I heard a loud boom from pass side rear wheel I pull over safely to rest area, Got out thought maybe a tire blew but that wasn’t it, Got towed to a Honda Dealership and upon further inspection I was told the rear differential was cracked, The explanation I was told from Honda was I drove in reverse and hit something so hard that caused the cracks, What they couldn’t explain to me was why there was no other damage to the underneath of the car, I did have the extended warranty on my car but I believe Honda doesn’t want to honor it,I did some research and found this vehicle was having problems with a defective rear seal, Thank you if your able to ask more questions for me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611507August 29, 2024
STEERING
UNKNOWN : Steering wheel feels sticky or stuck when driving around slight turns. The wheel will jerk once it is made to go straight. Dealership couldn’t find any issues but did feel it when driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610770August 25, 2024
STEERING
My car began making a popping noise when I would make a slight left turn and began to straighten back out. It would also have a slight tug on the steering wheel when the popping noise would happen. It started out random and got worse and more frequent as time went on. I do feel like it was a safety concern because of the tug in the steering. I took my car to the dealership and they confirmed that it was the power steering rack and that they had had some problems with the manufacturer they were using and that the new manufacturer they were using had the part on back order. They just called me two weeks ago and replaced it on August 22nd. Since it has been replaced the steering issue and noise has not occurred again. The vehicle did not ever give me any warning indicators.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610570August 23, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the middle lane of a major highway, going around 70 mph, when a plastic grocery bag floated in front of the car, at a height of about two feet off of the ground. My vehicle suddenly slammed on the brakes. It slammed hard and I could not make it stop. I tried to push the brake but it was already down. I was nearly rear-ended and could have easily caused a multiple car accident. I may have been using the cruise-control at the time, but I'm not sure. I do not recall if the vehicle flashed an orange "BRAKE" warning. I did not take the vehicle to a dealer to try to recreate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609911August 21, 2024
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda CR-V