Honda CR-V Complaints (2002)

515 consumer complaints on file.

#10456248April 21, 2012
AIR BAGS
MY 35 YEAR OLD DAUGHTER WAS IN A SINGLE AUTO ACCIDENT IN HER 2002 HONDA CRV ON JAN. 6 IN WYTHEVILLE, VA RETURNING FROM KNOXVILLE, TN TO FREDERICK, MD. SHE BLACKED OUT AND HER CAR RAN OFF THE ROAD, IMPACTED A MILE MARKER SIGN, STRUCK AN EMBANKMENT AND HER CAR OVERTURNED FOUR TIMES. HER CAR WAS TOTALED BUT NEITHER THE FRONT, NOR SIDE AIRBAGS DEPLOYED. THE AIRBAGS WERE CHECKED AS PART OF THE AIRBAG INFLATOR RECALL ON JULY 27, 2011 AT A HONDA DEALER IN KNOXVILLE, TN. SHE MIRACULOUSLY SURVIVED THE ACCIDENT BUT HAD A CONCUSSION AND A SEVERE LACERATION TO HER LEFT EAR. SHE WAS UNCONSCIOUS WHEN THE RESCUE TEAM ARRIVED AND WAS AIRLIFTED TO ROANOKE FOR MEDICAL CARE. SINCE THE ACCIDENT SHE HAS BEEN SUFFERING FROM POST CONCUSSIVE SYNDROME (CONSTANT HEADACHES, MEMORY LOSS, INSOMNIA, DIFFICULTY CONCENTRATING). ACCORDING TO A TRUCKER WHO SAW THE ACCIDENT SHE NEVER HIT HER BRAKES AND WAS TRAVELING AT 70 MPH. SHE NEVER RECEIVED ANY NOTICE FROM HONDA AND WAS ONLY MADE AWARE OF THE RECALL WHEN TAKING HER CAR IN FOR OTHER MAINTENANCE. WHILE HER INJURIES WERE NOT FATAL, NOR DID SHE HAVE ANY BROKEN BONES, SHE DID SUFFER A CONCUSSION AND HAS HAD HEADACHES FOR THREE MONTHS. PERHAPS SHE WOULD NOT HAVE SUFFERED THE HEAD INJURY HAD HER AIRBAGS FUNCTIONED PROPERLY. WE HAVE PICTURES OF HER CAR WHICH CAN BE PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10453449March 29, 2012
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHEN DRIVING WITH THE HEADLIGHTS IN ACTIVATION, THE HEADLIGHTS SEEMED ABNORMALLY DIM AND THE CONTACT WAS UNABLE TO SEE THE ROADWAY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THE ENTIRE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. UPDATED 05/08/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452975March 26, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE LOW-BEAM EXTERNAL HEADLIGHTS WERE INOPERATIVE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 191,848.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452696March 22, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL REGARDING THE DRIVER SIDE AIRBAG. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE INFLATOR DID NOT NEED TO BE REPLACED. LATER WHILE DRIVING 35 MPH ON A MOUNTAINOUS ROAD, THE CONTACT ATTEMPTED TO AVOID CRASHING INTO ANOTHER VEHICLE WHEN THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO A TREE AND THEN ROLLED OVER TWICE. THE DRIVER SIDE AIRBAG DID NOT DEPLOY AND THE CONTACT SUSTAINED MINOR INJURIES TO THE NECK AND BACK. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 96,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10451536March 13, 2012
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT AFTER ENTERING A RESIDENTIAL GARAGE, THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE SWITCH WAS DEFECTIVE AND THE CONNECTORS WERE FOUND TO BE CORRODED. AS A RESULT, BOTH COMPONENTS WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 158,000. UPDATED 04/10/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449711February 29, 2012
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, EXTERIOR LIGHTING:HEADLIGHTS
THE LOW BEAM HEADLIGHTS STOPPED WORKING. I FOUND THE HEADLIGHT CONNECTOR SHORTED AT THE HEADLIGHT SWITCH...UPDATED 03/21/12 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446652February 4, 2012
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
UPON LEAVING MY HOUSE LAST EVENING, I NOTICED THAT BOTH OF MY LOW BEAM HEADLIGHTS QUIT WORKING SIMULTANEOUSLY. I CAME BACK HOME AND INITIALLY CHECKED THE FUSES FOR BOTH HEADLIGHTS, FINDING THAT BOTH FUSES WERE IN WORKING ORDER. I THEN REMOVED EACH HEADLIGHT BULB FROM THE CASING TO SEE IF THEY HAD BURNED OUT. BOTH BULBS APPEAR TO BE PERFECTLY FINE WITH THE COIL INSIDE THE BULB BEING UNDAMAGED. I THEN CHECK THE HEADLIGHT CONNECTORS AND MADE SURE THAT EACH WAS FREE OF ANY MATERIAL THAT MAY INTERRUPT CONNECTION. I CALLED MY LOCAL HONDA DEALERSHIP THIS MORNING AND THE SERVICE MANAGER SAID IT SOUNDED LIKE A BAD HEADLIGHT SWITCH, WHICH I AM NOW GOING TO HAVE TO PAY $163.00 TO REPLACE. I WILL KEEP THE FAULTY SWITCH SO THAT IF THE NHTSA WOULD LIKE TO INVESTIGATE I WOULD BE MORE THAN HAPPY TO SEND IF IT LEADS TO A VEHICLE RECALL FOR THIS PARTICULAR EQUIPMENT FAILURE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446620February 3, 2012
EXTERIOR LIGHTING
BOTH LOW BEAM HEADLIGHTS QUIT WORKING SIMULTANEOUSLY. THE HIGH BEAMS STILL WORK. I HAVE CHECKED THE HEADLIGHT BULBS AND THE FUSES FOR THE HEADLIGHTS AS ALL APPEAR NORMAL. I HAVE ALSO MADE SURE THAT THE CONNECTORS FOR THE HEADLIGHTS WERE FREE OF ANY TYPE OF MATERIAL THAT WOULD HINDER CONNECTION. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444036January 17, 2012
SEATS, SEAT BELTS
I PURCHASED MY 2002 HONDA CR-V USED FROM A LOCAL HONDA DEALER. THE DRIVER SEAT ROCKED BACK AND FORTH FROM THE DATE OF MY PURCHASE IN 2003. A MECHANIC AT THE HONDA DEALER ON A ROUTINE OIL CHANGE SAID THAT IT WAS BROKEN, AND THAT IT WOULD BE A $300 PLUS REPAIR. I HAVEN'T DONE IT, BECAUSE I FIGURED FOR A CAR ONLY HAVING 20,000 MILES ON IT SHOULD BE UNDER WARRANTY, AND THEY SHOULD HAVE CAUGHT IT WHEN IT WENT THROUGH THE "CERTIFIED" WARRANTY PROGRAM. MY SEAT BELT ON THE DRIVER SEAT WON'T LOCK, UNLESS I REPEATEDLY PUT THE CLIP IN AND OUT, AND THEN IT WILL FINALLY ENGAGE AFTER 8 TO 10 TRIES. AGAIN, IT HAS BEEN A PROBLEM SINCE I PURCHASED IT, AND I BELIEVE THAT IT SHOULD HAVE BEEN TAKEN CARE OF IN THE "CERTIFIED" WARRANTY PROGRAM. OF COURSE, NOW IT IS 10 YEARS LATER, AND I ONLY HAVE 80,000 MILES ON THE CAR, AND SINCE THESE THINGS WERE PRESENT WHEN I PURCHASED THE CAR, I DIDN'T REALIZE THAT THESE ISSUES SHOULD NOT HAVE EXISTED. IT APPEARS THAT THESE ARE ISSUES THAT MANY OTHER HONDA OWNERS ARE EXPERIENCING AS WELL, SO THAT WOULD SUGGEST MANUFACTURER DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442838January 8, 2012
EXTERIOR LIGHTING
LOW BEAMS QUIT WORKING. HIGH BEAMS CONTINUE TO WORK. BY SEARCHING ONLINE SEEMS LIKE QUITE A PROBLEM WITH THE 2002 MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442724January 6, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MULTIPLE PROBLEMS WITH LOW BEAM HEADLIGHTS GOING OUT - HIGH BEAMS CONTINUED TO WORK IN ALL INSTANCES. FIRST INCIDENT 11/19/2007 REPLACED PART OF WIRING HARNESS DUE TO THE WIRING HARNESS HAD MELTED. 9/20/2010 LOW BEAMS WENT OUT AGAIN - REPLACED THE HEADLIGHT SWITCH. 3/7/11 LOW BEAMS OUT AGAIN - REPLACED THE HEADLAMP SWITCH. 6/2/11 LOW BEAMS OUT AGAIN - REPLACED THE MULTIPLEX CONTROL MODULE. 12/2/11 LOW BEAMS OUT AGAIN - IN SHOP DISCONNECTED AND CONNECTED WIRING - LOW BEAMS WORKING. 12/24/11 LOW BEAMS WENT OUT. 12/25/11 LOW BEAMS CAME BACK ON BY THEMSELVES. 1/4/2012 LOW BEAMS OUT AGAIN - IN SHOP CHECKED CONNECTIONS. PICKED UP CAR LOW BEAMS WORKING. 1/5/2012 - LOW BEAMS OUT AGAIN. APPROXIMATELY 3 OTHER VISITS TO A MECHANIC - CONNECTIONS UNPLUGGED AND REPLUGGED TO GET LOW BEAMS WORKING AGAIN. ALSO AT LEAST 5 OTHER INSTANCES WHERE THE LOW BEAMS WENT OUT AND CAME BACK ON BEFORE I COULD GET THE CR-V TO A MECHANIC. 9/2011 MOTOR TRENDS MAGAZINE REPORTS ISSUE OF LOW BEAMS HEADLIGHTS GOING OUT ON HONDA CR-V MODELS 2002 - 2005. I HAVE SPENT OVER $1000 TRYING TO GET THIS ISSUE RESOLVED. ISSUE WITH WIRING HARNESS MELTING SOUNDS VERY MUCH LIKE THE RECALL THAT HONDA ISSUED FOR THE FIT - 'WIRING HARNESSES FOR THE HEADLAMP CONTROL SWITCH - THE CONNECTOR COULD OVERHEAT AND FAIL, RENDERING THE LOW-BEAM LAMPS INOPERABLE. HONDA NOTES THAT HIGH-BEAM HEADLAMP FUNCTIONALITY IS NOT IMPEDED BY THIS ISSUE.' *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442097January 2, 2012
EXTERIOR LIGHTING
I HAVE BEEN HAVING TROUBLE WITH MY LOW BEAM HEAD LIGHTING SYSTEM THIS MORNING I HAVE NO LOW BEAM LIGHTS AT ALL. IN REVIEWING HONDA FORUMS THERE IS A LOT OF PROBLEMS WITH THE LOW BEAM LIGHTS AND HONDA HAS RECALLED THE CIVIC'S FOR THIS PROBLEM. I TOOK MY VEHICLE TO DARLING'S HONDA AND THE DIAGNOSIS IS THE SWITCH AND CONNECTOR IN THE STEERING COLUMN HAS MELTED AND THIS IS THE SAME SYSTEM THAT IS USED IN THE CIVIC BUT THE CR-V'S WERE NOT RECALLED AND THERE IS NO PLAN ON HAVING THAT DONE. MY ONLY RECOURSE IS TO PAY OUT OF POCKET FOR HONDA'S MISTAKE. I WOULD LIKE TO HAVE HONDA REIMBURSE ME FOR MY EXPENSE BUT DARLING'S IS NOT AT LIBERTY TO DO THAT I USE MY CR-V TO DELIVER NEWSPAPERS AT 1 AM AND NEED TO REPLACE THIS ON MY OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441312December 27, 2011
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LOW BEAM HEADLIGHTS SUDDENLY FAILED. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE HEADLIGHT SWITCH. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11012 (EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 221,000. UPDATED 01/04/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439653December 12, 2011
EXTERIOR LIGHTING
BOTH LOW BEAM HEADLIGHTS WOULD NOT TURN ON TONIGHT WHEN I GOT INTO THE CAR TO DRIVE HOME FROM WORK AFTER DARK. FOG LIGHTS ALSO WILL NOT TURN ON. HIGH BEAM HEADLIGHTS WORK. NO BLOWN FUSES. SLIGHT BURNING SMELL IN PASSENGER COMPARTMENT. BOTH LOW BEAM HEADLIGHTS AND BOTH FOG LIGHTS WORKED YESTERDAY. HAVE NOT HAD THIS PROBLEM CHECKED BY DEALER OR MECHANIC YET. LEFT HEADLIGHT WAS REPLACED TWO MONTHS AGO, RIGHT HEADLIGHT WAS REPLACED ONE MONTH AGO, BOTH BY LOCAL HONDA DEALER. I BOUGHT THIS HONDA CR-V EX NEW IN 2002 AND HAVE NEVER HAD THIS PROBLEM BEFORE. I HAD THE HONDA DEALER ADD FOG LIGHTS TO THIS CR-V IN 2004. REALLY WAS SURPRISED TO FIND THAT BOTH LOW BEAMS AND BOTH FOG LIGHTS FAILED AT THE SAME TIME. UPDATED 02/24/12 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439025December 8, 2011
ELECTRICAL SYSTEM:WIRING, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WOULD INTERMITTENTLY FAIL. THE CONTACT ALSO STATED THAT THE STEERING COLUMN WOULD BECOME HOT DURING THE FAILURE AND SHE COULD SMELL A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE WIRING FOR THE HEADLIGHT SWITCH WAS BURNED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/20/11 *BF THE DEALER FOUND THE HEADLIGHT BULB BURNED OUT AND THE WIRING AT THE LIGHT SWITCH WAS BURNT AND THE CONNECTOR WAS DAMAGED. UPDATED 12/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439100December 8, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
LOW BEAM ON PASSENGER SIDE HEADLIGHT BROWNED OUT TO ALMOST NO LIGHT. IT HAS TAKEN SEVERAL LIGHT BULBS OVER PAST FEW YEARS. UPON MY INSPECTION, FOUND HARNESS PLUG FOR LIGHT BULB WAS CHARRED AND DAMAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438009December 1, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE CONNECTOR FOR THE HEADLIGHTS HAD BURNED OUT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437782November 30, 2011
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH LOW BEAM HEAD LIGHTS WENT OFF INTERMITTENTLY . AND RETURNED ON WITHIN A SHORT TIME LATER .THIS CONTINUED OVER A DOZEN TIMES ON EACH OF TWO OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437763November 29, 2011
AIR BAGS
MY DAUGHTER WAS INVOLVED IN A ONE VEHICLE COLLISION. THE VEHICLE LEFT THE ROADWAY AND STRUCK A CULVERT HEAD ON. THE VEHICLE SUSTAINED SIGNIFICANT FRONT END DAMAGE, BUT NEITHER THE DRIVER OR THE PASSENGER SIDE AIRBAGS DEPLOYED. THERE WAS ALSO SOME DAMAGE TO THE SIDE OF THE VEHICLE AND THE SIDE AIR BAGS DID NOT DEPLOY. THE VEHICLE'S ACTUAL SPEED IS UNKNOWN TO THIS WRITER, AN ESTIMATE HAS BEEN PROVIDED ABOVE. *KB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10436453November 19, 2011
EXTERIOR LIGHTING
HEADLIGHT BULBS (LOW BEAM) BURN OUT FREQUENTLY. BULB LIFE VARIES FROM 10 MINUTES TO 14 MONTHS. I USE ABOUT 5 BULBS A YEAR ON AVERAGE. BURN-OUTS OCCUR ON BOTH DRIVER-SIDE AND PASSENGER-SIDE. OCCASIONALLY, BOTH WILL BURN OUT AT THE SAME TIME. HONDA DEALER HAS BEEN UNABLE TO FIND THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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