GMC Yukon Complaints (2015)

667 consumer complaints on file.

#11160672December 11, 2018
SERVICE BRAKES
POWER BRAKES FAILING AT LOW SPEEDS-IN FREEWAY TRAFFIC-PULLING INTO DRIVEWAY REQUIRES STRONG PRESSING ON BRAKE PEDAL AS IF THE BRAKES ARE INTERMITTENTLY LOOSING POWER ASSIST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160740December 11, 2018
SERVICE BRAKES
AT SLOW SPEED IN STOP AND GO TRAFFIC THE BRAKES WILL WORK ONE TIME AND THE NEXT TIME I WOULD HAVE TO STOMP THE BRAKE PEDAL TO GET THE SUV TO STOP IT WAS ON A STREET WHEN IT HAPPENED I HAVE TRIED TO CONTACT FLOW GMC OF WINSTON-SALEM MULTIPLE TIMES AND CAN'T GET ANYONE TO TALK TO ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157065December 8, 2018
EXTERIOR LIGHTING
BRAKE LIGHTS WENT OUT ON BOTH SIDES. ALL OTHER LIGHTS IN UNIT ARE FUNCTIONING FINE. GMC IS REQUIRING ME TO BUY THE ENTIRE LIGHT WHICH IS $750 EACH JUST TO FIX THE BRAKE LIGHT. BOTH LIGHTS WENT OUT AT THE SAME TIME. HAS TO BE AN ISSUE WITH THE LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156104December 5, 2018
EXTERIOR LIGHTING
LEFT REAR TAIL LIGHT QUIT WORKING, I WAS ABLE TO BREAK THE COVER OFF AND SOLDERED THE LED MOUNTING STRIP,. RIGHT SIDE QUIT WORKING SO I BROKE THE COVER OFF BUT THIS TIME IT WAS SEVERELY DAMAGED. SOLDERED IT. LEFT SIDE QUIT WORKING AGAIN SO I REPLACED BOTH SIDES WITH AFTERMARKET UNITS. DATE BELOW IS JUST TO FILL THE SPACE. IT WAS AFTER WARRANTY EXPIRED AND OVER ABOUT 6 MONTHS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155677December 3, 2018
SERVICE BRAKES
ON MULTIPLE OCCASIONS SPECIFICALLY WHILE TRAVELING AT LOW SPEED RATE SUCH AS SLOW MOVING TRAFFIC OR PULLING IN OR BACKING OUT OF PARKING SPACE. THE BRAKES BECOME HARD TO PUSH AND THE BRAKES DO NOT ENGAGE. YOU MUST PUSH THE BRAKES VERY HARD TO STOP. WE TOOK TO THE GM SERVICE AT OUR DEALERSHIP AND A BRAKE VACUUM PUMP WAS REPLACED. THE NEXT DAY WE WERE DRIVING THE VEHICLE AND THE BRAKES FAILED TO STOP. THANKFULLY WE WERE IN A PARKING LOT AND WERE ABLE TO STOP AGAINST BUMPER STOP. WE CALLED THE GM SERVICE DEALERSHIP AND THEY ARRANGED FOR A TOW. THIS IS EXTREMELY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155148November 30, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE REAR TAILLIGHT WORKS INTERMITTENTLY. I HAVE REPORTED IT TO THE DEALERSHIP AND THE ONLY FIX IS TO REPLACE THE HOUSING UNIT AT $1500. IT HAS BEEN REPORTED AND IS A KNOWN PROBLEM WITH GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155272November 30, 2018
EXTERIOR LIGHTING
INTERMITTENT FAILED PASSENGER TAIL LIGHT ON A 2015 YUKON, WORKS OCCASIONALLY. QUOTED 650$ TO REPAIR POORLY MANUFACTURED LED LIGHTS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154817November 29, 2018
EXTERIOR LIGHTING
TAKATA RECALL. ISSUES WITH BOTH BRAKE LIGHTS GOING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154507November 28, 2018
SERVICE BRAKES
AT SLOWER SPEED, BRAKES BECOME STIFF AND WAS UNABLE TO STOP VEHICLE. THE BRAKES DID NOT ENGAGE ALL THE WAY TO THE FLOOR AS NORMAL AND INSTEAD STOPPED ABOUT 1/4 OF THE WAY AND WAS SOLID EVEN WHEN PRESSING BOTH FEET ON THE BRAKE. ALMOST REAR-ENDED THE VEHICLE IN FRONT OF ME BUT SINCE I WAS AT SUCH A SLOW RATE OF SPEED I WAS ABLE TO ROLL A FEW FEET AND THE VEHICLE STOPPED. I HAD TO TURN THE VEHICLE COMPLETELY OFF AND START IT BACK UP AND IT SEEMED TO WORK FINE BUT THE NEXT TIME I WAS IN THE VEHICLE AT THE SLOW RATE OF SPEED, THE BRAKES THEN AGAIN WERE VERY HARD TO PRESS. I DO NOT FEEL COMFORTABLE DRIVING THE VEHICLE UNTIL THIS PROBLEM IS TAKEN CARE OF. I CONTACTED THE LOCAL DEALER AND THEY TOLD ME IT WOULD BE 5 DAYS UNTIL THEY COULD GET TO IT - DISAPPOINTED IN THAT CONSIDERING THE SEVERITY OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153413November 23, 2018
POWER TRAIN, SUSPENSION
WHEN COMING TO A STOP THERE WOULD BE A SUDDEN SURGE AND IT FELT LIKE THE VEHILCE WAS BEING PUSHED FORWARD. THERE HAS BEEN A FEW OCCASIONS WHERE WE ALMOST HIT SOMETHING IN FRONT OF US BECAUSE OF THIS SURGE. THERE WAS A BAD SHUTTER THOUGH OUT THE VEHICLE AT 30 TO 50 MPH. MADE COMPLAINTS TO DEALER. THEY COULDN'T DUPLICATE THE PROBLEM. THIS WAS AT ROUGHLY 6K MILES AT THE TIME OF THE FIRST OIL CHANGE. AT 10K MILES THE VEHICLE STALLED OUT AND DIED IN OUR DRIVE WAY AFTER PUTTING IT INTO REVERSE TO BACK OUT. THE VEHICLE ROLLED BACK INTO THE STREET AS OUR DRIVEWAY IS AT A INCLINE WITH OUT ANY FUNCTIONS OR CONTROLS. LUCKY TRAFFIC WAS LIGHT AND THEY WERE ABLE TO AVOID HITTING US. I WAS ABLE TO START IT EVENTUALLY AND DROVE ITS STRAIT TO THE DEALERSHIP. THEY FOUND THE TORQUE CONVERTER WENT BAD AND REPLACED IT. COMPLAINED ABOUT THE ROUGH RIDE, NOISES AND LOOSE FEEL COMING FROM THE FRONT END SEVERAL TIMES AT 20,000 MILES AND 30,000 MILES. WHEN DRIVING THE VEHICLE OVER BUMPS WHILE IN A CURVE THE VEHICLE WOULD JERK TO THE SIDE PULLING THE STEERING WHEEL HARD TO THE SIDE IT WAS PULLED TOWARDS. THERE WERE A FEW OCCASIONS WHERE WE ALMOST HIT A VEHICLE OR CONCRETE WALL. THEY FINALLY REPLACE SOME COMPONENTS ON THE FRONT END. NO MORE NOISES FROM THE FRONT END FOR ABOUT 2,000 MILES AND THEN IT COMES BACK. THE SHUTTER IS BACK ALONG WITH ERRATIC SHIFTING. SERVICE REPLACES THE TORQUE CONVERTER AGAIN AT 45,000 MILES. THIS TIME IT LAST A LITTLE BIT LONG AND I DON'T START HAVING ISSUE WITH THE TORQUE CONVERTER UNTIL NEARLY 60,000 MILES. THE FRONT END STILL POPS, CREAKED AND FEELS LOOSE AT TIMES AND THE TORQUE CONVERTOR IS STILL FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152408November 19, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING AT LOW SPEEDS, THE BRAKES FAILED TO ENGAGE. THE BRAKE PEDAL BECAME EXTREMELY STIFF AND THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152453November 19, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
I HAVE HAD AN ON-GOING ISSUE WITH THE STEERING, ELECTRICAL AND POWER STEERING AND STABILITY CONTROL. I HAVE HAD REPEATED ISSUES WITH THE STABILITY CONTROL TURNING OFF, SUDDEN DROP IN ELECTRICAL POWER, THE STEERING WHEEL GETS VIOLENTLY YANKED OUT OF YOUR HANDS AND SOMETIME THE CAR COMPLETELY CUTS OFF. FORTUNATELY MOST HAVE BEEN AT SLOW SPEEDS OR ELSE THE CAR WOULD HAVE FLIPPED. IT IS THE EXACT SAME ISSUE OTHER MODELS HAVE BEEN RECALLED FOR BUT MY VIN IS NOT INCLUDED IN THAT RECALL. I AM AFRAID OF THIS ISSUE KILLING ME OR MY LOVED ONES SHOULD IT HAPPEN AT SPEED OR LEAVE US STUCK IN FRONT OF ON COMING TRAFFIC. ACCORDING TO MY DEALER THIS IS AN ISSUE THE MANUFACTURE HAS KNOW ABOUT FOR A WHILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151623November 14, 2018
UNKNOWN OR OTHER
THE SUNROOF OF MY 2015 GMC YUKON SPONTANEOUSLY SHATTERED WHILE DRIVING DOWN THE HIGHWAY AT NORMAL SPEED WITH A FEW NORMAL SIZED VEHICLES AND NO OVERPASSES NEARBY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150528November 13, 2018
STEERING
2015 YUKON DENALI. CONSUMER WRITES IN REGARDS TO ELECTRIC POWER STEERING SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES THE DEALER WAS SUPPOSED TO REPAIR, BUT DID NOT AND CHARGED THE CONSUMER ANYWAY. THE CONSUMER SOLD THE VEHICLE, BUT REQUESTED TO NOT HAVE TO PAY THE REPAIR BILL FOR THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150986November 12, 2018
UNKNOWN OR OTHER
AIR CONDITIONER HAS FAILED FOR THE THIRD TIME IN 18 MONTHS WE'VE OWNED THIS VEHICLE. FIRST REPAIR 18 MONTHS AGO RESULTED IN "DEFECTIVE AIR CONDITIONING LINES" THAT WERE LEAKING, AND WAS REPLACED BY DEALERSHIP (COVERED BY AFTERMARKET EXTENDED WARRANTY). SECOND FAILURE OCCURRED JUNE 2018, AND SAME DEALERSHIP STATED COMPRESSOR DEVELOPED CRACKS AND HAD TO BE REPLACED (FORTUNATELY STILL UNDER AFTERMARKET EXTENDED WARRANTY). NOW, BEGINNING OF NOVEMBER 2018, SYSTEM HAS FAILED FOR A THIRD TIME AND IN LESS THAN 5 MONTHS FROM THE LATEST "REPAIR", AND UNFORTUNATELY MY EXTENDED AFTERMARKET WARRANTY HAS EXPIRED. I CAN UNDERSTAND A SYSTEM FAILURE ONCE, HAVE A DIFFICULT TIME WITH A SECOND FAILURE OF THE SAME SYSTEM WITHIN 3 YEARS, BUT QUESTION THE DEALERSHIP'S ABILITY TO DIAGNOSE AND FIX A PROBLEM AFTER A THIRD FAILURE IN AS MANY YEARS OF THE SAME SYSTEM. ABSOLUTELY LOVE THE VEHICLE ITSELF, BUT QUESTIONING GM'S RELIABILITY AND CUSTOMER SERVICE. I PURCHASED A NEW ESCALADE AND LOADED SILVERADO FROM THIS DEALERSHIP NEW AND HAD A FEW MINOR PROBLEMS WITH THOSE VEHICLES THAT THE DEALERSHIP FIXED. AFTER Y EARS OF OWNING THOSE, PURCHASED A NEWER MODEL ESCALADE AND HAD SEVERAL PROBLEMS THAT SEEMED UNUSUAL FOR THE AGE OF THE VEHICLE. I'VE HAD MY CURRENT YUKON IN THE DEALERSHIP SERVICE CENTER FOUR TIMES IN THE 22 MONTHS I'VE OWNED IT, AND HAVE BEEN DISAPPOINTED IN THE APPARENT DOWNTURN IN GM RELIABILITY AND WILLINGNESS TO STAND BEHIND THEIR CARS. IN ADDITION TO THE AC PROBLEM, HAVE ALMOST SIMULTANEOUSLY ENCOUNTERED A PASSENGER SIDE LED TAIL LIGHT FAILURE, WHICH AT AN APPROXIMATE $750 REPAIR MEANS THAT ON A 3 YEAR OLD VEHICLE, I APPARENTLY NEED TO BUDGET $250 PER YEAR TO ENSURE MY TAIL LIGHTS WORK. AGAIN, LOVE THE RIDE AND HANDLING OF THIS VEHICLE, BUT SINCE RELIABILITY APPEARS TO BE AN ISSUE WITH GM, MAY HAVE TO BEGIN LOOKING AT ANOTHER BRAND OF VEHICLE THAT IS MORE RELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150997November 12, 2018
ELECTRICAL SYSTEM
2015 YUKON PASSENGER LED TAIL LIGHT HAS FAILED. VEHICLE IS ONLY 3 YEARS OLD, AND IN ADDITION TO THE TAIL LIGHT FAILURE, HAVE HAD 3 AIR CONDITIONING SYSTEM FAILURES TO DATE. I DON'T KNOW HOW LONG THE TAIL LIGHT HAS BEEN INOPERABLE AS THERE WAS NO WARNING OR INDICATOR TO NOTIFY THE DRIVER OF A TAIL LIGHT PROBLEM. I ONLY DISCOVERED THIS PROBLEM WHILE FOLLOWING MY WIFE IN ANOTHER VEHICLE AS SHE WAS DRIVING THE YUKON. LOOKING AT THE COMPLAINTS LODGED ON BOTH ISSUES, I'M BEGINNING TO SERIOUSLY QUESTION GM'S RELIABILITY AND WILLINGNESS TO STAND BEHIND THEIR VEHICLE AND PARTS. ALWAYS THOUGHT LEDS WERE MORE RELIABLE, BUT LOOKING AT THE NUMBER OF COMPLAINTS LODGED, MY ASSUMPTIONS ARE APPARENTLY WRONG. A SIMPLE GOOGLE SEARCH ON YUKON TAIL LIGHT REPAIR ALSO SHOWS A COTTAGE INDUSTRY IN REPAIRING THESE LED TAIL LIGHTS HAS POPPED UP, WHICH INDICATES A SIGNIFICANT PROBLEM WITH THE DESIGN AND RELIABILITY OF THESE TAIL LIGHTS. IF THESE BUSINESSES ADVERTISE A LIFETIME WARRANTY ON THEIR REPAIRS, WHY CAN'T GM MAKE THE NECESSARY MODIFICATIONS TO THEIR TAIL LIGHTS TO IMPROVE THEIR RELIABILITY. ANY REASONABLE SEARCH SHOWS THE MAGNITUDE OF THIS ISSUE, SO WHY HASN'T THERE BEEN A RECALL ISSUED FOR THIS PROBLEM. WITH NO NOTIFICATION TO THE DRIVER OF THE VEHICLE OF A TAIL LIGHT ISSUE, THIS WOULD SEEM TO ME TO BE A SIGNIFICANT SAFETY HAZARD THAT COULD RESULT IN ACCIDENTS AND OR INJURIES/FATALITIES FROM ONE OR BOTH TAIL LIGHT FAILURES. IF LEDS ARE LESS RELIABLE THAN THE OLDER INCANDESCENT BULBS, THEN GO BACK TO THE OLDER STYLE BULBS THAT A VEHICLE OWNER CAN REPLACE FOR A FEW DOLLARS INSTEAD OF FORCING OWNERS TO HAVE THE DEALERSHIP REPLACE THE TAIL LIGHTS EVERY FEW YEARS AT $600-$750 PER INSTANCE. VERY CONCERNING AND UNSAFE. GM NEEDS TO ADDRESS THIS ISSUE IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151038November 12, 2018
EXTERIOR LIGHTING
RIGHT TAIL LIGHT ISN'T WORKING. JUST BOUGHT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150701November 10, 2018
SERVICE BRAKES
WHEN DRIVING IN STOP AND GO TRAFFIC OR CITY DRIVING THE BRAKE PEDAL WILL BECOME HARD TO PUSH AND LITTLE TO NO BRAKING POWER. BRAKES ARE FINE AT HIGH WAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150742November 10, 2018
ELECTRICAL SYSTEM
HAD RIGHT BRAKE LIGHT REPLACED IN WARRANTY. THE LEFT REAR IS NOW OUT. THIS IS A DRIVING SAFETY ISSUE FM SHOULD BE RESPONSIBLE FOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150053November 8, 2018
EXTERIOR LIGHTING
REAR LIGHTS AND BRAKE LIGHTS DO NOT WORK ON BOTH SIDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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