GMC Yukon Complaints (2013)

159 consumer complaints on file.

#11457127March 17, 2022
AIR BAGS
The contact owns a 2013 GMC Yukon. The contact stated while her son was driving approximately 20 MPH the driver's side curtain, passenger side curtain and ceiling air bags deployed with no accident occurring. The contact stated her son did not see any warning light illuminated. The contact's son safely pulled over to the side of the road and turned the vehicle off. The contact's son attempted to restart the vehicle, however it took several attempts to restart the vehicle. The son suffered injuries to the left side of his face and top of head, but did not seek medical attention. The vehicle had not been taken to local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11454133February 25, 2022
AIR BAGS
The contact’s son owned a 2013 GMC Yukon XL. The contact stated while her son was driving 25 MPH on an icy roadway while slowing down to change lanes he lost control of the vehicle after hitting a patch of ice. There was no warning light illuminated. The vehicle went off the road ran through a residential fence, then collided with a parked vehicle with the rear end, ricocheted off that vehicle, then slid and collided with a tree on the driver’s side door. The contact stated that the air bags failed to deploy. A police report was filed. The contact stated her son was not injured. The vehicle was drivable and driven back to the contact's residence. Later the vehicle was towed to a local dealer where an insurance adjuster declared the vehicle a total loss. The contact stated that she had received a notification for NHTSA Campaign Number: 21V054000 (Air Bags). The manufacturer was not notified of the failure. The failure mileage was 174,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11449139January 27, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There is an issue with the radio head unit that causes a high pitched noise, even when the radio is off. It happens with anything connected to the radio, like the indicator, seatbelt warning, door ajar warning. The high pitch noise causes migraines and nausea in drivers and passengers. Issue has been ongoing for months. All 3 radio heads installed by dealer have emitted this sound. Dealer refuses to send in 3rd new unit. Relief from sound only happens when the fuse for the radio head unit is pulled. Attaching a picture of the sound frequency after opening the door, car not on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441909November 29, 2021
STRUCTURE:BODY
Vehicle is kept inside in a garage in Pennsylvania with 53000 original miles. While driving the vehicle a heard a sound that sounded like plastic cracking, low and behold I watched a crack form beginning at the split between the upper dash panel and the larger dash and it continued over the instrument cluster. I also noticed another smaller crack in the panel surrounding the air bag, of which as also been recalled but no solution as of today. Upon researching further I find I am not alone, this is an obvious defect in either part material or assembly and should be covered by a recall. Dealer replacement for this will run around 1,000 dollars. I am worried that if I am involved in an accident not only do I have to worry about pieces of metal being propelled into a passenger now I also have to worry about plastic from a defective dash. Thank you for you attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441911November 29, 2021
UNKNOWN OR OTHER
The dashboard is cracking on both sides with one crack leading to the air bag. This creates a hazard as it could impact airbag or pieces of dash could cause injury as they are sharp. Dealers will not replace although it appears to be known issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441921November 29, 2021
AIR BAGS
The contact owns a 2013 GMC Yukon. The contact stated that while driving at various speeds, she noticed a vibrating sound coming from the passenger’s side dashboard. She stated that there was a split in the dashboard that was causing the sound. The contact stated there was no warning light illuminated. The contact was concerned that in the event of a crash, the air bag would not deploy. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) and an appointment was scheduled to repair the vehicle. The vehicle was not yet repaired. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441005November 19, 2021
AIR BAGS
Takata recall. The contact owns a 2013 GMC Yukon. The contact received a recall notice for NHTSA Campaign Number: 21V054000 (Air Bags) however, upon contacting the dealer, he was informed that since his dashboard was cracked, the recall could not be performed free of charge. The contact was provided an estimate for the dashboard repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer should have covered the cost of the dashboard due to the recall. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440783November 17, 2021
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2013 GMC Yukon. The contact stated that he noticed there was a crack on the passenger’s side dashboard. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426787July 28, 2021
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2013 GMC Yukon. The contact stated that she noticed cracks on the dashboard. There was no impact on the dashboard that could have caused the cracks. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414539April 29, 2021
ENGINE
THE L94 ENGINE P/N 19418446 WITH THE VARIABLE LIFTERS HAVE A PROBLEM OF FAILING AND CAUSING THEM TO STICK AND DAMAGE THE CAM SHAFT. THIS CAUSES A LOUD TICKING IN THE ENGINE AND CAUSES THE ENGINE TO EITHER BE REBUILT OR REPLACED AT A COST OF 5 TO 8 THOUSAND DOLLARS WITH NO CONSIDERATION FROM GM. THIS SEEMS TO BE HAPPENING A LOT FROM TALKING TO DEALERS AND OTHER MECHANICS. THIS IS A KNOW DEFECT BY GM AS THEY NO LONGER MAKE THIS TYPE OF ENGINE WITH THE VARIABALE LIFTERS. IF THIS IS A KNOWN MANUFACTURING DEFECT GM SHOULD BE RESPONSIBLE TO CORRECT THE PROBLEM OR BE RESPONSIBLE FOR COVERING PART OF THE COST TO REPLACE / REBUILD THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414196April 27, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405378March 29, 2021
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD HAD 1 CRACK KNOWN PRIOR TO TAKATA RECALL, WHEN PICKED UP SEVERAL NEW CRACKS NOW EXIST. DEALER DENIED ANY WRONGDOING AND SUGGESTED I PURCHASE A COVER TO REMEDY THE PROBLEM. GMC SHOULD BE ASHAMED OF QUALITY CONTROL FOR DASHBOARD AS WELL AS POOR DESIGN/FAULTY DOOR HANDLES THAT BREAK EASILY BUT ENTIRE PANEL PURCHASE IS THE ONLY REMEDY. NO MORE GENERAL MOTOR VEHICLES FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402755March 13, 2021
UNKNOWN OR OTHER
DASH CRACKED OUT IN TWO DIFFERENT SPOTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402790March 13, 2021
UNKNOWN OR OTHER
DASHBOARD IS CRACKING, DASH IS VIBRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397286February 22, 2021
UNKNOWN OR OTHER
CRACKED DASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397058February 19, 2021
AIR BAGS, STRUCTURE:BODY
WHILE DRIVING IN TENNESSEE ON A FAMILY VACATION, WE HEARD A CRACK FROM THE FRONT AREA OF THE CAR AND THE PASSENGER SAW THE DASHBOARD HAD CRACKED. THE CRACK IS IN THE MIDDLE THOUGH I'M CONCERNED IT MAY INTERFERE WITH AIRBAG DEPLOYMENT. IT WAS A SUNNY DAY IN THE SUMMERTIME. THE INTERIOR TEMPERATURE WAS SET TO 76 DEGREES. WE WERE ON A SMOOTH HIGHWAY, GOING ABOUT 50MPH. WE DID NOT HIT ANY ROAD OBSTRUCTIONS OR HOLES. SINCE THE INITIAL CRACK OCCURRENCE, THERE HAVE BEEN SEVERAL LENGTHENING CRACKS, IN BOTH SUMMER AND WINTER, (OHIO) WHERE WE HEARD CRACKING SOUNDS BOTH DRIVING AND AT REST (PARKED BUT IDLING) I DON'T HAVE PICTURES AT THIS TIME, THOUGH I CAN PROVIDE CURRENT JPG'S IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395277February 8, 2021
AIR BAGS
MY 2013 GMC YUKON XL HAS BEEN IDENTIFIED TO BE INCLUDED IN THE TAKATA AIRBAG RECALL. MY VEHICLE IS IN PRIORITY GROUP 9 ZONE A. I ONLY LEARNED ABOUT THE RECALL ON 8 FEBRUARY, 2021 FROM A THIRD-PARTY, CARFAX, NOT THE DEALERSHIP, GM OR CALIFORNIA DMV, WHERE MY VEHICLE IS REGISTERED. THIS IS 2.5 MONTHS AFTER GMS PETITION TO CANCEL THE RECALL WAS DENIED. SECONDLY, THE DEALERSHIP IS STATING IT CANNOT FIX MY VEHICLE AT THIS TIME DUE TO THE LACK OF REPLACEMENT PARTS AND IT CANNOT PROVIDE ME A TIMELINE OF WHEN THE PARTS WILL BE AVAILABLE. I HAVE REACHED OUT TO GM AS WELL AND THEY CANNOT PROVIDE ANY INFORMATION AND REFER ME BACK TO THE DEALERSHIP. I AM CONCERNED ABOUT PUTTING MY FAMILY'S SAFETY AT RISK BY CONTINUING TO DRIVE A VEHICLE THAT HAS A SIGNIFICANT SAFETY DEFECT DUE TO THE FACT THAT I CANNOT BE PROVIDED A TIMELY FIX TO THE PROBLEM. FURTHERMORE, I AM CONCERNED WITH THE DELAY IN NOTIFICATION AND THE MANNER OF NOTIFICATION. THE CURRENT SITUATION HAS LEFT ME WITH THE ONLY OPTION OF INCURRING THE ADDITIONAL EXPENSE OF SECURING ALTERNATIVE TRANSPORTATION FOR MY FAMILY WHILE I WAIT FOR AN UNDETERMINED AMOUNT OF TIME TO FIX THIS SIGNIFICANT SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389013January 20, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 GMC YUKON .THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN RATE OF SPEED, A LOUD TICKING NOISE OCCURRED. THE CONTACT NOTICED A CODE WAS DISPLAYED ON THE INSTRUMENT PANEL: P3400 CYLINDER DEACTIVATION SYSTEM PERFORMANCE. THE DEALER NOR MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372717November 2, 2020
UNKNOWN OR OTHER
DASH PREMATURELY CRACKING CAUSING ADDITIONAL RISK TO OCCUPANTS IN THE CASE OF A COLLISION. RESEARCH SHOWS MANY MODELS WITH THE SAME ISSUE NOT BEING COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366948October 28, 2020
AIR BAGS, STRUCTURE:BODY
THE DASH BOARD IS CRACKED FROM THE DRIVER SIDE ALL THE WAY TO THE PASSENGER SIDE AIRBAG. UPON DOING RESEARCH, THIS IS A COMMON OCCURRENCE WITH THESE MODELS. I'VE CONTACTED GM CUSTOMER CARE AND ADVISED THEM OF THE ISSUE AS WELL AS MY CONCERN THAT THE CRACKED DASH BOARD MAY PUNCTURE THE AIRBAG AND BECOME INOPERABLE DURING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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