GMC Yukon Complaints (2023)

246 consumer complaints on file.

#11560095December 14, 2023
POWER TRAIN
Drive shaft fell out of the vehicle while pulling out of a parking lot
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555294November 15, 2023
SEATS
The headrest in the 2nd and 3rd rows of the 2023 GMC Yukon are not adjustable or removable, reference page 39 of an owners manual. This is a major problem when installing car seats into the vehicle. Because of the design, the headrest tilt forward and do not allow car seats to properly sit against the back of the seats. This causes a gap between the back of the car seats and the seat back of the car. I have 4 kids and 3 different types of car seats. All of the car seat manuals say that for proper installation the car seats must seat flush with the seat back of the car. Well this cannot happen because of the design of the vehicle. Therefore I cannot properly install car seats of any type into this vehicle. I am not the only consumer with this issue as it is all over the internet as well. I have called GM corporate and they are not willing to address this safety concern as it would require a design change. I have attached pictures of 2 of the seats which have a gap between 2-5 inches depending on the height the car seats are set at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530998July 7, 2023
ENGINE, POWER TRAIN
After driving on an Interstate Highway for approximately 2 hours I exited and brought the vehicle to a complete stop at a stop sign while preparing to turn right onto a busy 2-lane road. I applied moderate gas pedal pressure and the vehicle momentarily accelerated and moved forward but then the engine stalled as the transmission was attempting to shift automatically from 1st to 2nd gear. The vehicle was partially stuck out into the busy road without any power. This created a traffic conflict and near-miss with cars traveling along the 2-lane road that I was attempting to turn onto. I restarted the vehicle and drove it slowly onto the shoulder. The vehicle’s engine repeatedly stalled any time enough gas pedal pressure was applied to cause the transmission to attempt to shift from 1st to 2nd gear. This issue only occurs after the engine and transmission have been running at operating temperature for several minutes. The dealership could not duplicate this issue, but they only drove the vehicle a total of 7 miles over two different occasions. The vehicle was purchased new on June 23, 2023 and had approximately 1,700 miles on it when the issue first occurred. There were no warning lights or messages illuminated prior to the engine stalling. Vehicle is currently at a dealership service department being evaluated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529646June 29, 2023
POWER TRAIN
The contact owns a 2023 GMC Yukon. The contact stated while approaching a stop light at an undisclosed speed, the vehicle stalled and lost motive power. There was no warning light illuminated. The contact shifted the vehicle into park and restart the vehicle. Once the vehicle restarted, the vehicle started operating normally. The vehicle was taken to the dealer but was not repaired. A software update was performed however, the failure reoccurred. The manufacturer was not contacted. The failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511335March 11, 2023
POWER TRAIN, STEERING, VEHICLE SPEED CONTROL
On March 10, 2023 I exit Hwy 35 at the City of Cottula Texas, as I took the exit lane and arrived at the stop sign, the vehicle came to a complete stop the engine stop idling and the transmission switch to neutral, this created a safety issue for me and my family because I was unable to restart vehicle and I created traffic congestion at the intersection, I am worried that this can happen again and I might be exposed to other vehicles crashing against my vehicle or even worse if this is to happen in the highway I will not be able to control the proper handling of my vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511222March 10, 2023
VISIBILITY
The contact owns a 2023 GMC Yukon. The contact stated that the reflection of the instrument panel lights from the driver’s side window was significantly impairing his vision of the roadway while driving. The dealer was made aware of the failure and confirmed that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 133.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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