GMC Yukon Complaints (2015)

667 consumer complaints on file.

#11265841October 3, 2019
EXTERIOR LIGHTING
I HAVE A 2015 YUKON DENALI WITH ABOUT 63K MILES. MY TAIL LIGHTS DO NOT WORK PROPERLY. THE DRIVER SIGN WORKS RANDOMLY. AT TIME IT WORKS IN THE DAY AND NIGHT OTHERS IT APPEARS TO ONLY WORK IN NIGHT TIME OR WHEN THE VEHICLE IS NOT DIRECTLY IN THE SUN DURING THE DAY. YESTERDAY EVENING I NOTICE THE PASSENGER SIDE WAS OUT INSTEAD OF THE DRIVER SIDE. I HAVE WENT TO GMC DEALERSHIP AND THEY ALL SAY THAT THE PART NEEDS TO BE PLACE AND WILL COST AROUND $800 FOR ONE LIGHT. THIS IS A COMMON PROBLEM IN ALL GM MADE VEHICLES AND SEEMS TO BE MORE NOTICEABLE IN GMC YUKONS. I HAVE BEEN TOLD BY SEVERAL PEOPLE MY LIGHT WAS OUT THEN IT POPS BACK ON AND EVEN THE POLICE HAS STOP ME FOR MY TAIL LIGHT BEFORE. THIS IS A SAFETY ISSUE THAT COULD CAUSE WARM TO ME AND MY FAMILY (TWO SMALL TODDLER) WHICH I TRANSPORT TO AND FROM SCHOOL OR SOMEONE ELSE FAMILY DUE TO ALOT OF YOUR CUSTOMERS MAINLY PURCHASING THIS VEHICLE TO TRANSPORT THEIR FAMILIES FROM ONE PLACE TO ANOTHER. IT TROUBLES ME THAT WE PAY $60K - $70K FOR THESE VEHICLES AND THE ONLY SOLUTION IS TO REPLACE THE LIGHT WITH THE SAME FAULTY PART. THIS ISSUES HAPPENS WHEN PARK AND DRIVING. I LIVE IN BATON ROUGE, LA AND I USE THE INTERSTATE TO GET TO AND FROM WORK EACH AND EVERY DAY. I WOULD LIKE TO SEE GMC PROVIDE A SOLUTION THAT FIXES THIS ISSUE AND NOT PROFIT OFF OF A BAD PART BUT FORCING IT'S CUSTOMERS TO CONSTANTLY HAVE TO REPLACE BAD TAIL LIGHTS. I LOVE MY GMC YUKON AND WILL CONTINUE TO PURCHASE ONE AS LONG AS I FEEL I'M GETTING A QUALITY VEHICLE FOR THE AMOUNT OF MONEY I'M PAYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266370October 3, 2019
UNKNOWN OR OTHER
AFTER NO APPARENT IMPACTS OR EXTERNAL DAMAGE, THREE DIFFERENT LIGHTS HAVE FAILED OR BECOME ENDANGERED BY WETNESS. FIRST A TAIL LIGHT ASSEMBLY HAD TO BE REPLACED FOR $827, THEN THE 3RD BRAKE LIGHT FOR $280, AND NOW THERE IS WETNESS VISIBLE INSIDE A HEADLIGHT (COSTING SOMETHING LIKE $900 TO REPLACE). *BF *JB *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265883October 3, 2019
SERVICE BRAKES
WHEN TRAVELING AT LOW SPEEDS, LESS THAN 5 MPH, THE BRAKE PEDAL WILL BECOME HARD TO PUSH AND CAR WILL NOT COME TO A COMPLETE STOP, BUT WILL ROLL TO A STOP. THIS CAN HAPPEN TRYING TO PULL INTO A TIGHT SPOT OR WHILE IN A DRIVE-THRU OR IN STOP AND GO TRAFFIC OR SIMPLY YOUR OWN GARAGE OR BACKING OUT OF A DRIVEWAY OR FOUR WAY STOP, THE LIST CAN GO ON AND ON. IT HAPPENS ON A DAILY BASIS. I TOOK TO THE CERTIFIED DEALER TO HAVE THE RECALL PERFORMED BUT APPARENTLY THE RECALL WILL NOT WORK ON MY VEHICLE AS THE VACUUM PUMP NEEDS TO BE REPLACED. WHEN IT FIRST HAPPENED WAS OCT 2018 AND HAD ABOUT 80K MILES ON IT. IT CONTINUES TO HAPPEN AND NEEDS TO BE FIXED. IT IS A 2015 YUKON AND SHOULD NOT BE HAVING THIS TYPE OF PROBLEM. IT IS RIDICULOUS THAT GMC IS AWARE OF THE PROBLEM BUT WANTS TO NOT RECALL FOR THE PART TO BE REPLACED BUT HAVE ANYONE HAVING THE PROBLEM COME IN AND SEE IF THE SOFTWARE UPDATE WILL TAKE CARE OF THE PROBLEM. THEN AT THAT TIME LETS CHARGE THE CUSTOMER WELL OVER $600 TO HAVE THE PUMP REPLACED INSTEAD OF MAKING IT RIGHT BY THE CUSTOMERS. I WILL BE TAKING MY CAR ELSE WHERE TO HAVE THE PART REPLACED FOR HALF THE COST TO ME. THIS HAS BEEN A WASTE OF TIME AND I COULD HAD TAKEN ELSE WHERE TO BEGIN WITH MONTHS AGO, IF I WOULD HAD KNOWN THE TYPE OF RECALL THAT GMC WOULD BE GIVING. WHEN YOU PAY MORE THAN $60K FOR A VEHICLE THESE TYPE OF PROBLEMS SHOULD NOT HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259091September 30, 2019
EXTERIOR LIGHTING
ONE OF MY LED TAIL LIGHTS WENT OUT BUT IT RANDOMLY COMES BACK ON, THEN OFF AGAIN. WHEN I NOTIFIED THE DEALERSHIP THEY MENTIONED THIS IS OCCURRING A LOT ON THIS MODEL AND AGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258424September 26, 2019
EXTERIOR LIGHTING
2015 DENALI WITH 30K MILES (STILL UNDER MANUFACT WARRANTY) BRAKE LIGHTS QUIT WORKING. DEALERSHIP STATED TAIL LIGHT ASSEMBLIES NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257674September 24, 2019
UNKNOWN OR OTHER, EXTERIOR LIGHTING
MY AIR CONDITIONER IS OUT! IN THE MIDDLE OF SUMMER IN GEORGIA! I HAD IT DIAGNOSED FROM SOMEONE I TRUST AND FROM THE DEALER, BOTH SAID ITS A CRACK WHICH CAUSES THE REFRIGERANT TO LEAK AND LOSE PRESSURE. THERE HAS BEEN EXACTLY ZERO DAMAGE OR ANY FOREIGN OBJECT THAT CAUSED THIS. WE KNOW IT IS A DEFECTIVE PART THAT GM USES. ALSO, MY REAR PASSENGER TAIL LIGHT IS OUT AND HAS TO BE REPLACED TO THE TUNE OF ABOUT $600. THIS TOO IS A COMMON PROBLEM WITH THESE VEHICLES THAT IS DUE TO A DEFECTIVE PART THAT GM USES. I HAVE 2 FRIENDS WITH THE SAME YEAR MODEL VEHICLE AND THEY BOTH HAVE HAD THIS PROBLEM. AGAIN, NO OUTSIDE INFLUENCE SUCH AS DAMAGE OR FOREIGN OBJECT HAS CAUSED THIS. I BOUGHT AN EXTENDED WARRANTY WHEN I PURCHASED THE CAR. I CALLED TO HAVE THE REPAIR FOR A/C COVERED BUT MY WARRANTY WAS OUT (HAD RUN OUT 600 MILES BEFORE I CALLED!) AND 2 SEPERATE REPRESENTATIVES TOLD ME THEY HAVE ABOUT 2-3 CLAIMS PER WEEK ON THIS SPECIFIC A/C PROBLEM WITH GM VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255557September 16, 2019
EXTERIOR LIGHTING
TAIL LIGHT- BRAKE LIGHT NOT WORKING. PASSENGER SIDE TAIL LIGHT DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255641September 16, 2019
EXTERIOR LIGHTING
STOP LIGHT DONT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255240September 13, 2019
SERVICE BRAKES
WHILE TRAVELING ON A HIGHWAY TO WORK-RELATED CAMP, UPON ARRIVAL, CO-WORKERS INFORMED ME ONE OF MY BRAKE LIGHTS WAS OUT. BRAKELIGHT WORKED SPORADICALLY BEFORE COMPLETELY GOING OUT FOR ABOUT 2 WEEKS FINALLY BEING ABLE TO SHOW SERVICE DEPARTMENT. RESEARCHED CARGURUS AND NUMEROUS PEOPLE REPORTED THE CIRCUIT CRACKS AND EVENTUALLY BURNS OUT. DESIGN FLAW WHICH TURNS INTO A SAFETY ISSUE!!! RECALL IS NEEDED!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255346September 13, 2019
EXTERIOR LIGHTING
THE BRAKE LIGHTS WORK AND THEN STOP WORKING. IT IS NOT THE BULB NOR THE FUSE. I WAS TOLD IT COULD BE THE LIGHT ASSEMBLIES WHICH IS VERY COSTLY. THIS HAS BEEN GOING ON FOR A FEW WEEKS. I HAVE DONE RESEARCH AND IT SEEMS THERE ARE A LOT OF ISSUES WITH THE BRAKE LIGHTS FOR THIS MAKE AND MODEL OF VEHICLE. MANY PEOPLE STATE THEY HAVE THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254876September 12, 2019
EXTERIOR LIGHTING
THE REAR TAIL LIGHT SPORADICALLY QUITS WORKING. THERE APPEARS TO BE A SHORT OR MALFUNCTION IN THE LED LIGHT STRUCTURE. THIS OCCURS WHEN STOPPED AND IN MOTION. MALFUNCTIONING BREAK LIGHTS ARE A SERIOUS SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254992September 12, 2019
EXTERIOR LIGHTING
BOTH DRIVE SIDE AND PASSENGER TAIL BRAKE LIGHTS NOT WORKING. ISSUE CAUSED BY THE LEDS BEING A 1 LARGE CHEAP CIRCUIT INSIDE THE UNIT. THE CIRCUIT CRACKS CAUSING THE LIGHTS NOT TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255102September 12, 2019
SUSPENSION
ABOUT 2 WEEKS AGO THE VEHICLE HAD AN EXCELLENT RIDE, THEN ALL OF A SUDDEN IT HAD NO SUSPENSION AT ALL. IT RIDES EXTREMELY ROUGH AND I WOULD SAY VERY UNSAFE TO OPERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255172September 12, 2019
UNKNOWN OR OTHER
BRAKE LIGHT IS WILL NOT WORKING ON PASSENGER SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254851September 11, 2019
SUSPENSION
MY 2015 YUKON DENALI HAD A COMPLETE SUSPENSION FAILURE ON ALL FOUR TIRES AT 67,535 MILES. I WAS TOLD THIS WAS WAY TOO SOON TO BE HAVING SUSPENSION PROBLEMS ON THIS, BUT WHEN DIAGNOSED, THAT WAS THE ISSUE. I WAS TOLD BY MY AUTO REPAIR SHOP THAT IT WAS UNSAFE TO DRIVE IN THAT CONDITION, AS THE STEERING COULD FAIL TO WORK CORRECTLY WHEN GOING THROUGH TIGHT TURNS AND BRAKING. THEY SAID THAT IT COULD POSSIBLY SKID DUE TO NOT HAVING ANY SHOCKS OR STRUTS FUNCTIONING. WHEN THE VEHICLE WAS LIFTED, THE WHEELS DID NOT LOWER FROM THE CARRIAGE AT ALL DUE TO COMPLETE FAILURE OF THE SUSPENSION SYSTEM. WE REPLACED THE REAR SHOCKS AND FRONT STRUTS TO ADDRESS THIS ISSUE. THIS PROBLEM DID NOT OCCUR ALL AT ONCE, BUT RATHER OVER A PERIOD OF A COUPLE WEEKS WHEN THE VEHICLE STARTED TO RIDE ROUGHER ON EACH TIRE. ALL FOUR WENT OUT WITHIN A SPAN OF TWO WEEKS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254754September 11, 2019
STEERING
THE PROBLEM I BEEN HAVING IS WITH THE STEERING. WHEN YOU TURN THE STEERING WHEEL SUDDENLY OR JUST KINDA FAST THE STEERING ASSIST WILL LOCK UP AND ALL OF THE DASHBOARD AND AC WILL SHUT OFF AND THAN RESTARTS. NOT ALL THE TIME BUT ABOUT 6 TIMES THE ENGINE SHUT OFF COMPLETELY. THIS IS A VERY SERIOUS AND DANGEROUS SITUATION THAT IT PUTS YOU IN THIS CAN HAPPEN WHEN STATIONARY WHEN YOU TRYING TO PULL OUT ON THE HIGHWAY OR AT SLOT SPEED WHEN TRYING TO TURN THIS HAPPENS ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254506September 10, 2019
EXTERIOR LIGHTING
CIRCUIT BOARDS IN LED TAIL LIGHTS FAILING. THIS RESULTS IN SPORADIC FUNCTIONING BRAKE LIGHTS. THE DESIGN OF THE BUS BAR IN THE TAIL LIGHT HAS RESULTED IN CREATING WEAK SPOTS IN THE BUS BAR THAT CRACK AND UNLESS REPLACED OR REPAIRED AT SUBSTANTIAL COST THE BRAKE LIGHTS MAY OR MAY NOT FUNCTION PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254591September 10, 2019
SERVICE BRAKES
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253584September 6, 2019
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHEN THE GAS PEDAL IS DEPRESSED FULLY, THE GAS PEDAL STICKS THE CAR CONTINUES ACCELERATING. THE PROBLEM BEGAN WITH INITIAL COMPLETE DEPRESSION OF GAS PEDAL TO CAUSE SOME ACCELERATION AND DEPRESSING BRAKE ALLOWED VEHICLE TO RETURN TO NORMAL DRIVING. THE PROBLEM HAS WORSENED OVER TIME TO THE POINT WHERE BOTH FEET DEPRESSING ON THE BRAKE PEDAL DID NOT AFFECT ACCELERATION AND CAUSED SMOKE TO EMIT FROM BOTH FRONT BRAKE PADS, AND THE PASSENGER FRONT BRAKE PAD FLAMED UP FROM THE HEAT. THE CAR WAS DRIVEN INTO A PARKING LOT WITH THE BRAKE DEPRESSED THE ENTIRE TIME, AND TURNED OFF. SO FAR, THIS HAS ONLY HAPPENED WHEN THE GAS PEDAL IS FULLY DEPRESSED. THE DEALER TOLD ME THE MAT CAUSED THIS EVEN THOUGH THE MAT IS CUT AROUND THE GAS PEDAL WITH PLENTY OF ROOM TO NOT OBSTRUCT PEDAL. THE MAT ALSO DOES NOT SLIDE OR MOVE ABOUT THE AREA. THE GMC DEALER TOLD ME THEY TOOK THE MAT OUT AND DID NOT NOTICE ANY AUTO ACCELERATION, AND THEY TOLD ME THEY WERE UNABLE TO DEPRESS THE GAS PEDAL FULL TO ATTEMPT TO RECREATE THE PROBLEM, TO NOT COMPROMISE THE SAFETY OF THE OTHER CARS NEARBY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11253314September 4, 2019
EXTERIOR LIGHTING
TAILLIGHT IS OUT ON MY VEHICLE. THE LIGHTS ARE LED AND THE CAR IS ONLY FOUR YEARS OLD. REPLACEMENT IS $500-750 FOR A TAILLIGHT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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