GMC Sierra Complaints (2018)

371 consumer complaints on file.

#11572924February 20, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Have experience increased brake pedal effort, hard brake pedal, and/or potentially increased. stopping distance. The condition is more prevalent at low speed when softly applying the brakes. The Driver’s Information Center, (DIC) “Service brake assist” alert will activate. Extreme safety risk to myself and my children. Bulletin N182202780 & NT192268490 needs to be tied to this specific VIN Number as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571837February 14, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns 2018 GMC Sierra 3500. The contacted stated that while the vehicle was parked in the driveway, the vehicle started and the defrost system was activated and the contact's daughter entered the vehicle and saw that it was smoking and informed the contact. When the contact arrived at the vehicle, the rear window had shattered. No warning light was illuminated. The vehicle was not taken to the dealer and was not repaired. The contact referenced GMC Customer Satisfaction Program Number: N192220470 (Faulty Rear Defrost Circuit) as a possible solution however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570204February 6, 2024
UNKNOWN OR OTHER
Like many of the 2014 and 2015 models, my vehicle has experienced the exact same failure in the radiator due to the thermostat over cycling. There is already a TSB for those models, yet GM changed nothing in the subsequent models and the problem persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568278January 28, 2024
POWER TRAIN
I have been experiencing ongoing issues with the transmission of the vehicle I purchased in 2018. Despite it being a brand new vehicle with only 10,000 miles, I have had to bring it back to the dealer multiple times for transmission-related problems. We have tried changing the transmission fluid periodically to address the issues with shifting and shuddering, but the problem has persisted throughout my ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561377December 21, 2023
UNKNOWN OR OTHER
I have had my truck in the shop several time for the rear springs they finally replaced the springs and I am having trouble again my warranty is out but I took it to see if gm would take care of the problem but they don’t seem to want to do anything and I no my vehicle is not the only one that has had this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556909November 27, 2023
POWER TRAIN
I have a 2018 GMC Sierra 1500, it is over 5 years. So we all know our warranties are either expired and meaning out of pocket expenses will come. I mainly drive back and forth to work so my vehicle only 43,924 miles to be exact. So tell me why GM allows us to purchase a vehicle with defect oil in the transmission knowing the Torque converter will start shuttering causing some of us to purchase a new transmission and if we lucky a transmission flush. So yes I took it to the dealership causing me over $850 to have a diagnosis, computer hook up, and a transmission oil flushed and replaced. I was told this is an 45000 miles issue and it's not considered a safety issue. Personally, if I didn't know better I could had gotten rear ended and yes this should be a safety issue. Our family would like this issue addressed and be reimbursed for my expenses. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555796November 18, 2023
STEERING, ENGINE, POWER TRAIN
My 2018 Sierra began experiencing severe shuddering while driving down the road. The dealer said it was caused by moisture getting into the transmission fluid and contaminating it. In my ownership of dozens of vehicle's this has never happened before. This formerly inexpensive minor fluid change requirement morphed into a $618.00 major surgery just to fix a problem that should have never occured. If the fluid was contaminated by moisture as the dealer explained, it's a design defect which caused it and nothing I have ever done. I am still unsure as to if the transmission or torque converter may be damaged. The manufacturer should be liable for the cost to fix this not me!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554641November 11, 2023
SUSPENSION, POWER TRAIN, STEERING
The vehicle steering wheel shudders at speeds from 40-55mph. The steering wheel shudders at 2-second intervals and is constant between those speeds. At first, I thought it might be one of the safety systems. It is not. This is unsafe and GM should be held responsible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553906November 7, 2023
FUEL/PROPULSION SYSTEM, ENGINE
Metal in the fuel filter and throughout the fuel system, 38 codes on the computer just in 2 weeks after a full service again at the dealer. All service has been preformed at A GMC Dealer since truck was serviced. 1. P026D - Fuel injection Quantity “A” Higher then expected 2. P06CC - cylinder 8 incorrect 3. P133F - cylinder 8 glow plug offset exceeding learning limits None stop this is happening since [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553304November 2, 2023
FUEL/PROPULSION SYSTEM, ENGINE
Constant issues with glow plug failures, fuel rail failure, fuel pressure failure. Truck has been in the Gmc service regarding these issues constantly for the last year with a total of five repairs and replacement of glow plugs with releaning learning new plugs and now the 6th return to the shop they’re tearing down the fuel system. Malfunction and engine light consistently come on with the same occurring problems generating from the fuel system and glow plugs. Fuel mileage is absolutely terrible and lose of power hazardous to safety!!! Gmc has issued an extended warranty for 15 years and 150,000 miles, but cant and hasn’t found a repair for vehicle and just replaces the glow plugs just so they can fail again and again!!! They need to replace everything that needs to be done and if no fix they need LEMON Law The vehicle. This is ridiculous going back to the shop every two weeks I have my truck in the shop for a month to get it back, to put it back in the shop two weeks later, to have it back in the shop for a month. Since this start 17months ago I’ve only been able to put less then 7000 miles on the vehicle because GMC constantly has the truck! The is ridiculous when you’re paying $800 a month for your payment and insurance on your vehicle that you can’t drive because the manufacturer is constantly having to repair and replace the same thing over and over again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552528October 29, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
The electric power steering failed while accelerating into a turn from a stop at an intersection. The wheel was jerked from my hands, and the engine stalled, all electrical failed momentarily. Within a couple of seconds everything returned to normal. This has happened several times since I purchased this vehicle. Also the electrical power steering drops out quite often at low speeds, such as in parking lots. No warnings have ever been given. In May of 2021 the dealer replaced the steering rack, the problem has continued intermittently to this date. I have researched for recalls on this problem and found that GMC issued a recall for years 2014-2017, and am amazed that they could just declare the problem fixed, and leave such a dangerous problem unresolved!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550054October 15, 2023
AIR BAGS
Both passenger and driver airbags located behind front seats/where Seatbelt is located blew during a collision, seatbelt locked us in during impact,the cab of the truck filled with white smoke and smelt like an electric fire during impact. problem will be confirmed by a collision center and insurance this week. There’s a lamp warning on the dash board that says there’s a safety warning.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11549656October 12, 2023
ENGINE
I am told by a GMC dealer that my engine mount is cracked/worn and needs replacing otherwise the engine can fall out. My mechanic tells me this is a common problem with GMC trucks; specifically the driver’s side engine mount. Perhaps a recall is necessary if this is a common issue. My vehicle is a 2018, so only 5 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547435September 29, 2023
TIRES:SIDEWALL
In May 2022, I purchased four Cooper Discoverer A/T All-Season 117T 275/55/R20 tires from Walmart.com for my 2018 GMC Sierra 1500 SLT. In May 2023 my vehicle developed a vibration when driving at certain speeds, so I took it to a GMC dealer for a tire rotation and balance. The mechanic discovered that one of the tires had a large bubble on the inner sidewall. He considered it such a safety risk that he insisted on removing the tire and replacing it with the spare before he would let me drive home. The tire was replaced with another of the same kind and tread depth. Yesterday (September 28 2023) I felt that my truck was wandering and swaying. I made an appointment for it to be inspected on Monday, and planned not to drive it until then. Today I observed that the rear passenger tire appeared low. I was shocked to find a split in the inner sidewall approximately one third of the circumference of the tire. I also found a large bubble on the inner sidewall of the driver's side front tire. I am shaken that I could have had three different tires blow out potentially killing myself and other motorists. I will be retaining the tires for inspection, and photographs have been taken. The manufacturer has been contacted. It seems that other model tires have been recalled by Cooper for the same issue, but I have not found a recall for this specific tire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544253September 13, 2023
POWER TRAIN
Transmission shudder at different speeds while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544060September 12, 2023
WHEELS, UNKNOWN OR OTHER
driving at 70mph, thread from tire blew.. That was in July, I went and purchased another tire from Bob King GMC Wilmington, NC. The first tire that blew was now discontinued so I purchased another Good Year . On Friday I noticed that another tire on my truck had a bubble along the threads again. It was also getting ready to blow like the first tire. I went to the dealer and they told me the tire I purchased (Good Year) was also discontinued... Please look into this matter.. They have faulty tires and this matter could have turned out with a death.. It isn't the dealers fault it is Good Year .... I have also read on line this isn't the first time people are complaining about the threads coming apart....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542245September 2, 2023
POWER TRAIN
On approximately July 23, 2023, I noticed the vehicle transmission shifting hard from 1st to 2nd gear and then during the following week, this began to occur every time I drove the vehicle. There were no warning indicators appearing on the vehicle for this problem during vehicle operation. Then at higher steady speeds, the engine RPMs began to suddenly and intermittently surge slightly higher, and the steering wheel would shudder for a few moments. This began to occur more frequently and I became concerned that the transmission would catastrophically fail, causing a crash and/or personal injury. At that point I called a local dealer to make an appointment for a transmission oil change and inspection. The vehicle was taken to a local dealer on August 21, 2023 and they confirmed that there was a problem with the transmission, though at this time final diagnosis is pending. To my knowledge, the vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others since I took it to the dealership on August 21, 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540776August 25, 2023
ENGINE
The contact owns a 2018 GMC Sierra 1500. The contact stated that while turning left at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539836August 21, 2023
ELECTRICAL SYSTEM, STEERING, BACK OVER PREVENTION: WARNINGS
While braking ( after being on the highway) all dash gauges turn black, radio shuts off, AC shuts off. Service Stabilitrak light comes on when dash flashes back on. While driving AC turns off, Radio turns off same stabilitrak warning flashes, speedometer turns off. Power steer control went out while trying to turn. Truck put itself in 4 wheel drive when I turned on the trailer assist. Parking assist periodically turns itself off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529615June 29, 2023
STRUCTURE:BODY
The contact owns a 2018 GMC Sierra 1500 Denali. The contact stated while exiting a parking lot, the passenger’s side running board detached from the vehicle causing minor damages to the passenger’s side of the vehicle. There was no warning light illuminated. The dealer was contacted but provided no assistance and advised the contact that the running board needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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