GMC Sierra Complaints (2013)

223 consumer complaints on file.

#11018880August 22, 2017
UNKNOWN OR OTHER
THE DASH IS CRACKING SEVERELY, THERE ARE 2 CRITICAL CRACKS 1 AT THE PASSENGER AIRBAG AND 1 AT THE GAUGE CLUSTER. THE WHOLE DASH VIBRATES AND BOUNCES WHICH IS A SAFETY CONCERNS FOR BOTH DRIVING BECAUSE IT DRAWS ATTENTION WHEN DRIVING AND ALSO THIS IS A STRUCTURE AREA THAT HOSTS THE SPEAKERS, AIRBAG, AND OTHER TRIM. THIS IS NOT CONSIDERED TRIM THIS IS A STRUCTURAL AREA THAT IS NEEDED TO HOLD THE DASH AREA TOGETHER SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015822August 16, 2017
AIR BAGS, UNKNOWN OR OTHER
MY COMPLAINT IS FOR THE CRACKED DASHBOARD JUST ABOVE THE FORWARD LEFT CORNER OF THE PASSENGER SIDE AIRBAG COMPARTMENT. THE DASH CRACKED FOR NO APPARENT REASON; THERE IS NO KNOWN CAUSE. MY CONCERN IS BOTH COSMETIC AND SAFETY. NOT ONLY SHOULD A VEHICLE LESS THAN 5YRS OLD NOT HAVE A CRACKED DASHBOARD, BUT SINCE THE DASH IS CRACKED DIRECTLY ADJACENT TO THE AIR BAG COMPARTMENT, AND IS APPARENTLY PRONE TO CRACKING, THERE IS THE POTENTIAL FOR THE DASH TO SPLINTER AND PROJECT SMALL PIECES OF PLASTIC INTO THE BODY OF PASSENGERS IF THE AIRBAG WERE TO BE DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013555August 7, 2017
UNKNOWN OR OTHER
I HAVE A 2013 GMC SIERRA DENALI. THE DASHBOARD BY THE PASSENGER AIRBAG PLATE BEGAN TO CRACK ABOUT 7 MONTHS AGO AND THE CRACK IS GROWING QUICKLY. THERE ARE THOUSANDS OF GENERAL MOTORS VEHICLES DOING THIS AND THEY WILL NOT RECALL IT. IT CAN COST AROUND $1,000 TO HAVE IT FIXED. I AM WORRIED THE CRACK WILL CONTINUE TO GROW AND IF THE AIRBAG EVER DEPLOYS THE DASHBOARD WILL BUST INTO MANY PIECES AND CAUSE SERIOUS INJURIES. THIS IS SOME BULL CRAP THAT THERE ARE SO MANY VEHICLES FROM 2007-2013 THAT ARE DOING THIS AND NOTHING IS BEING DONE. MAKE THEM FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012726August 3, 2017
UNKNOWN OR OTHER
LARGE CRACKS ARE FORMING ON THE DASHBOARD. ONE CRACK IS LOCATED NEAR THE SPEEDOMODER COLUMN AND THE OTHER DECENDS FROM THE PASSENGER AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011574July 30, 2017
SERVICE BRAKES
DIC DISPLAYS, "SERVICE TRAILER BRAKE SYSTEM" TRAILER NOT CONNECTED AT THE TIME OF MESSAGE. NO FRAYED, LOOSE, OR CORRODED WIRES FOUND AND FUSES LOOK GOOD. CONNECTIONS DISCONNECTED, BLOWN OUT, AND RECONNECTED. MESSAGE STILL READS EVERY DAY OF DRIVING. SEEMED TO START AFTER DRIVING IN RAIN. MAYBE JUST A COINCIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995392June 15, 2017
UNKNOWN OR OTHER
MY DASH HAS CRACKED AROUND THE PASSENGER SIDE AIR BAG. IF AIR BAG DEPLOYS, IT COULD SEND SHRAPNEL TOWARDS THE PASSENGER. GM IS AWARE OF THIS PROBLEM BUT REFUSES TO ACKNOWLEDGE OR REPAIR. EVERETT GMC TOLD ME THEY USE TO REPAIR FOR $100.00. NOW THEY WANT $1,600.00 AND STATED IT WOULD PROBABLY OCCUR AGAIN DUE TO CHEAP PLASTIC PARTS INSTALLED BY GM. MY VEHICLE IS GARAGE KEPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994923June 13, 2017
UNKNOWN OR OTHER
DASHBOARD IS CRACKING NEAR THE PASSENGER SIDE AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992342May 30, 2017
STRUCTURE:BODY
AS I WAS DRIVING DOWN A SMOOTH INTERSTATE HIGHWAY, HEARD A POP AND NOTICED THE DASH HAD CRACKED AT THE CORNER OF THE PASSENGER AIR BAG AND STARTED MAKING A NOISE. A FEW DAYS LATER THE SAME THING HAPPENED, BUT ON THE DRIVERS SIDE ABOVE THE INSTRUMENT CLUSTER. THE ONE CRACK HAS BECOME A CUT/SCRAPE HAZARD WHILE CLEANING. I ASSUME THAT IT WILL BECOME LARGER. POSSIBLY EXPOSING THE AIR BAG ASSEMBLY TO DAMAGING HEAT AND SUN EXPOSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984314May 8, 2017
UNKNOWN OR OTHER
I TOOK MY TRUCK IN FOR SERVICE TO FIND THE HEATER CORE WAS BAD. TO REPLACE, THE DASHBOARD WOULD HAVE TO BE REMOVED. I ALREADY HAD A SMALL CRACK IN THE DASH LOCATED RIGHT ABOVE THE PASSENGER AIRBAG. AFTER SERVICE WAS PERFORMED AT THE DEALERSHIP, THE DASHBOARD NOW HAS TWO MORE CRACKS IN IT. THE DEALERSHIP SAID I WILL HAVE TO PAY 40% AND THE CLOCK IN NOW TICKING. THE LONGER I WAIT, THE LESS GMC WILL PAY TO REPLACE. EVEN THOUGH THE SERVICE ADVISOR TOLD ME THAT GMC IS HAVING TROUBLE WITH THE DASH CRACKING, PEELING, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983732May 5, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 GMC SIERRA 2500. WHILE THE BRAKES WERE BEING SERVICED THE TECHNICIAN DISCOVERED SEVERE RUST UNDERNEATH THE VEHICLE, INCLUDING THE FRAME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEVERE RUST WAS DUE TO THE ROAD CONDITIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 70,000. UPDATED 06/29/17*LJ UPDATED 10/13/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979260April 19, 2017
TIRES
RUNNING ERRANDS WITHOUT PULLING A LOAD AND EMPTY BED OF TRUCK. AT A STOP AND WHEN GREEN BEGAN TO ACCELERATE, RIGHT BACK TIRE BLOW OUT, NO INJURIES PULLED OVER TO A SAFE SPOT TO CHANGE TIRE. NO DISCERNIBLE DEFECTS BEFORE USING TRUCK THIS DAY. ORIGINAL TIRES TO TRUCK, APPROXIMATELY 50,000 K MILES, VERY LITTLE HEAVY USE FOR THIS TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978736April 17, 2017
UNKNOWN OR OTHER
A CRACK HAS DEVELOPED ON THE RIGHT CORNER OF PASSENGER SIDE DASH THAT BORDERS THE PASSENGER SIDE DASH AIRBAG. SEVERAL PEOPLE I WORK WITH HAVE DEVELOPED THE SAME PROBLEM IN THEIR GM TRUCKS AS WELL. IF THE BAG DEPLOYS MORE THAN LIKELY THE BAG WILL TEAR DUE TO THE SHARP CRACK EDGES AND BECAUSE OF THE FORCE SHARDS OF PLASTIC DASHBOARD WILL BE FLYING SHRAPNEL INSIDE THE CAB. I REFUSE TO HAVE MY CHILDREN SIT IN THE PASSENGER SIDE LET ALONE AN ADULT. WHEN DO YOU PLAN ON MAKING THIS ISSUE A SAFETY RECALL? WHEN PIECES OF DASHBOARD AND AIRBAG BLINDS SOMEBODY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970296April 3, 2017
AIR BAGS
CRACK IN DASHBOARD BY PASSENGER AIRBAG...AFRAID IT WILL DEPLOY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965797March 14, 2017
SERVICE BRAKES
BRAKES NEED TO REPLACED BECAUSE THEY ARE RUSTED OUT. LOW MILES ON THIS TRUCK. DISCOVERED PROBLEM WHEN BRAKING GOING DOWN HILL, THE TRUCK SHOOK. THE FRONT END VIBRATED. TOOK IT IN AND THEY SAID THE BRAKES ARE RUSTED. WE GOT THE TRUCK IN EARLY 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953993February 11, 2017
UNKNOWN OR OTHER
THE DASHBOARD HAS CRACKS IN MULTIPLE PLACES...CONCERNED ABOUT FLYING PLASTIC PIECE IF AIRBAG IS DEPLOYED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949820February 6, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED FRACTURES ABOVE THE FRONT PASSENGER SIDE AIR BAG AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 20,473. ...UPDATED 05/19/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949802February 6, 2017
UNKNOWN OR OTHER
HAVE A CRACK IN DASHBOARD BY PASSENGER AIRBAG AND BEHIND CENTER OF GAUGE CLUSTER ON DRIVERS SIDE. PURCHASED VEHICLE USED AND DIDN'T NOTICE CRACKS TILL I HAD DRIVEN CAR HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948124January 28, 2017
SEATS
3 TIMES IN 5 DAYS MY DRIVER SIDE SEAT HAS JUST COLLAPSED BACK WHILE DRIVING. IT HAS ALMOST CAUSED ME TO CRASH EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947819January 26, 2017
STRUCTURE:BODY
CRACKED DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943828January 9, 2017
FUEL SYSTEM, DIESEL
BOSCH CP4 FUEL PUMP FAILURE. PLEASE REFERENCE EA11-003 AND FIND THE SAME FUEL PUMPS THAT WERE FOUND TO FAIL ON AUDI/VW VEHICLES ARE ALSO USED ON GM, FORD, AND DODGE VEHICLES. SAID PUMP FAILED DURING DRIVING WITHOUT WARNING CAUSING COMPLETE ENGINE SHUTDOWN AND LOSS OF POWER. CERAMIC AND METAL INTERNALS OF THE PUMP DISINTEGRATED AND TRAVELED THROUGH THE FUEL SYSTEM, SUBSEQUENTLY CAUSING THE INJECTORS TO FAIL. SIMILAR TO THE FINDINGS IN EA11-003, PAGE 16 PARAGRAPH 2, THE REPAIR IS TO COST APPROXIMATELY $10,000 TO FIX THE ENTIRE FUEL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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