GMC Sierra Complaints (2011)

438 consumer complaints on file.

#11339003July 13, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT CALLED ON BEHALF OF HER CUSTOMER WHO OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE JERKED AND SHUDDERED WHILE DOWNSHIFTING. THE STABILITY TRAC AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO FIORE TOYOTA (1000 S LOGAN BLVD, HOLLIDAYSBURG, PA 16648) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BY THE DEALER. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. *LN*DT*JB CONSUMER STATED WARRANTY IS GOOD UNTIL MAY 2021 OR 120,291 MILES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337567July 5, 2020
POWER TRAIN, SUSPENSION
IN 2017 BEFORE MY VEHICLE COMPLETING TWO YEARS FROM THE DATE OF PURCHASE AT (70,000 KM) THE VEHICLE START SHUDDERING WHEN ACCELERATING AT LOW SPEED, WHEN THE SERVICE WAS DUE I TOOK THE VEHICLE TO DEALER FOR SERVICE & COMPLAINED ABOUT THE SHUDDERING ISSUE, AFTER DIAGNOSING THE VEHICLE THEY SAID THAT THEY HAVE TO REPLACE THE TORQUE CONVERTER, SO THEY DID REPLACE THE TORQUE CONVERTER UNDER WARRANTY AFTER FIXING THE TORQUE CONVERTER ISSUE I FOUND TRACE OF OIL IN FRONT DRIVER SIDE & AGAIN WHEN THE SERVICE WAS DUE I COMPLAINED ABOUT THE LEAK, AFTER DIAGNOSING THE FOUND THAT THE SHOCK ABSORBER IS LEAKING, BUT THEY DIDN'T REPLACE IT BECAUSE IT'S NOT COVERED BY THE WARRANTY AS THEY SAID IT'S CONSIDERED AS CONSUMABLE PARTS, VERY STRANGE FOR A SHOCK TO LEAK IN LESS THAN THREE YEARS CONSIDERING THAT I DIDN'T EVEN DRIVE IT IN OFFF ROAD, & THIS IS NOT THE FIRST VEHICLE I OWN, ALL THE VEHICLES I OWNED DIDN'T LEAK FOR TWENTY YEARS, SORRY I KNOW IT'S CONSUMABLE PART BUT I AM NOT CONVINCED BY THESE WORDS, THERE MUST BE A PROBLEM WITH THE SHOCKS, ANYWAY I DECIDED TO NOT REPLACE IT WITH THE OEM SHOCKS I INSTALLED FOUR NEW AFTER MARKET SHOCK, NO MORE PROBLEMS WITH THE SHOCKS TILL TODAY. IN Q4 LAST YEAR 2019 THE TRANSMISSION SHUDDERING ISSUE STARTED AGAIN & WHEN I TOOK THE VEHICLE FOR SERVICE I RAISED A COMPLAIN AGAIN FOR SHUDDERING ISSUE, THIS TIME THEY SAID WE DON'T HAVE TO REPLACE THE TORQUE CONVERTER WE ONLY HAVE TO FLUSH THE TRANSMISSION FLUID WITH NEW OIL, I THINK IT'S MOBIL 1, & I HAVE TO PAY FOR THAT BECAUSE AGAIN CONSUMABLES & NOT COVERED BY THE WARRANTY, HEY WAIT A MINUTE YES I BROUGHT THE VEHICLE FOR SERVICE PLUS THE SHUDDERING PROBLEM BUT THE TRANSMISSION FLUID IS NOT DUE YET FOR CHANGE IF YOU HAVE TO FLUSH THE TRANSMISSION TO FIX THE PROBLEM THEN DO IT, BUT DON'T CHARGE ME BECAUSE OF THE MANUFACTURER FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337209July 2, 2020
STRUCTURE:BODY
MY DASHBOARD CRACKED BY THE PASSENGER SIDE AIRBAG ABOUT A YEAR AGO AND NOW IT IS CRACKING ABOVE THE GAUGE PANEL. IT CRACKED THE FIRST TIME WHEN I GOT IN IT AND STARTED HOME FROM WORK.THE SECOND CRACK ABOVE THE GAUGE PANEL I HAD JUST NOTICED A WEEK AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331956July 1, 2020
UNKNOWN OR OTHER, STRUCTURE
CRACKED DASHBOARD. IN BUNCH OF PLACES FOR NO APPARENT REASON. HAD TO PURCHASE DASH BOARD SKIN OVER IT. IT ALWAYS GARAGE KEPT. THIS SHOULD BE A RECALL EVERY ONE I KNOW WITH CHEVY OR GMC HAVING SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330022June 22, 2020
UNKNOWN OR OTHER, STRUCTURE
DASHBOARD CRACKING IN 2 PLACES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316464March 5, 2020
SEAT BELTS, WHEELS
I BOUGHT THIS TRUCK IN THE DEALER THEY PUT TIRES SMALLER THAN WHAT IT REQUIRES AND A TIRE EXPLODED IN THE FREEWAY, THOSE WHO HELP THE TRAFFIC EXPLAINED TO ME THAT THE TIRE WAS SMALL FOR THE SIZE OF THE TRUCK, THE SAME THING THEY TOLD ME IN THE TIRE PLACES (CLEGG AUTO SALE - 1485 N MAIN ST SPANISH FORK UTAH )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307062February 4, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 3500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:16V381000(AIR BAG) WAS RECEIVED. AFTER CONTACTING BOTH THE LOCAL DEALER HOHEN CARLSBAD GMC LOCATED AT (5334 TASEO DEL NORTE, CARLSBAD, CA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306646February 3, 2020
POWER TRAIN
I WAS DRIVING ON A MAIN ROUTE WHERE THE SPEED LIMIT IT 45 MPH. IT WAS ON A STRAIGHT STRETCH AND MY REAR END EXPLODED LEAVING ME AND MY YOUNG SON STUCK. I FINALLY REALIZED THAT I USE 4X4 TO GET US OFF THE ROAD WHICH THANKFULLY WORKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302985January 30, 2020
UNKNOWN OR OTHER
DASH IS CRACKED ON DRIVERS SIDE AND ON THE PASSENGER SIDE AT CORNER OF PASSENGER SIDE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300407January 20, 2020
ENGINE
TRUCK WILL COME UP WITH AC TURNED OFF. THE FAN WILL JUST RUN BUT TRUCK DOESN'T SEEM TO START RUNNING HOT. IT WILL COME ON AND WITHIN A FEW DAYS IT WILL GO OFF. THIS HAS HAPPENED A MINIMUM OF THREE TIMES. THIS HAS HAPPENED WHEN JUST STARTING, OR DRIVING ON A REGULAR ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299958January 16, 2020
AIR BAGS, UNKNOWN OR OTHER
THE TOP SECTION OF THE DASHBOARD HAS MULTIPLE CRACKS INCLUDING AREAS DIRECTLY BEHIND THE INSTRUMENT CLUSTER AND AROUND THE PASSENGER SIDE AIRBAGS. THE AIRBAG SECTION IS THE MOST TROUBLING, AS IT WOULD APPEAR THE BROKEN SECTIONS COULD BECOME AIRBORNE AT A HIGH RATE OF VELOCITY IN THE EVENT OF AN AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298593January 11, 2020
STRUCTURE:BODY
AFTER HAVING THE TRUCK FOR A YEAR OR SO I NOTICED THAT THE DASH WAS STARTING TO CRACK DUE TO THE FLORIDA SUN BEAMING DOWN ON IT. I PURCHASED A SUNVISOR BUT STILL DIDN'T SEEM TO HAVE MUCH EFFECT ON THE DASH AND NOW IT HAS CRACKED ALL THE WAY ACROSS IN THREE DIFFERENT SPOTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296988January 3, 2020
STRUCTURE:BODY
THE TOP SIDE OF MY INTERIOR DASH IS CRACKED ON THE DRIVER SIDE. THIS WAS NOT DUE TO ANY KIND OF IMPACT OR ANYTHING ELSE. I AM THE ONLY DRIVER OF THIS VEHICLE AND TAKE VERY GOOD CARE OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292072December 30, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT CROWN BUICK GMC (LOCATED AT 5237 34TH ST N, ST. PETERSBURG, FL 33714, (877) 887-8560) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289374December 16, 2019
STRUCTURE:BODY
DASH CRACK ALONGSIDE AIRPAG PASSENGER SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289144December 15, 2019
AIR BAGS
GM IS NOT FIXING THE RECALLED TAKATA AIRBAGS, AND I AM NOT ABLE TO SELL OR DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287384December 5, 2019
AIR BAGS
NHTSA DOCKET # 2016-0124. NHTSA 16V381. GM RECALL #2049151. HOW LONG IS A REASONABLE TIMEFRAME FOR A SAFETY RECALL TO BE OR THE ACTED ON? THIS RECALL WAS ISSUED IN MAY 2016, YOU AND GM JUST WANT TO SET ON IT WHILE I AM DRIVING A UNSAFE TRUCK. WHAT HAPPENED TO THE AUGUST 2017 DECISION DATE TO GET GENERAL MOTORS TO FIX THIS PROBLEM WITH MY 2011 GM SIERRA AIR BAG. THEY CLAIM NO ONE HAS BEEN KILLED "YET", WHAT'S THE NUMBER TO GET THEM TO ACT OR THE NHTSA TO MAKE THEM DO THE RIGHT THING. IF SAFETY IS SO IMPORTANT WHY HAS IT BEEN 3 1/2 YEARS WITH NO FIX, I HAVE NOT EVEN GOT A LETTER FROM THEM TELLING ME I HAVE A RECALLED AIR BAG ON MY TRUCK, I GUESS THEY DON'T WANT PEOPLE TO KNOW, IT MIGHT COST THEM SOME MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282215November 25, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED MAVERICK CHEVROLET AT 903-304-4395 (LOCATED AT 4801 E END BLVD S, MARSHALL, TX 75672) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277871October 29, 2019
UNKNOWN OR OTHER
I OPENED UP THE DOOR TO MY GMC SIERRA AND NOTICED THERE WAS A CRACK ABOVE THE AIR BAG AND FROM THE DEFROST VENT TO THE MIDDLE OF THE GAUGE CLUSTER COVER ON MY DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269038October 16, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED CHRIS MYERS AUTO MALL (4819, 27161 US-98, DAPHNE, AL 36526, 251-625-8008) AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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