GMC Sierra Complaints (2002)

591 consumer complaints on file.

#10558475January 4, 2014
SERVICE BRAKES
PUTTING TRUCK UP ONTO RAMPS TO CHANGE THE OIL, APPLIED BRAKES PEDAL WENT TO THE FLOOR BRAKE LINE BLEW OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558096January 1, 2014
SERVICE BRAKES
DRIVING 30 MPH IN TRAFFIC. LIGHT TURNS RED . CARS IN FRONT OF ME APPLY BRAKES .I APPLIED MY BRAKES. BRAKES INSTANTLY FELT SPONGY AND ABNORMAL. APPLIED MORE PRESSURE WITH 2 FEET AND BRAKE PEDAL WENT TO THE FLOOR WITH NO WARNING AT ALL. NO BRAKE LIGHT ON DASH CAME ON JUST WENT TO FLOOR. WAS DETERMINED BY MY MECHANIC THAT THE BRAKE LINES HAD ROTTED AND I HAD A CATASTROPHIC BRAKE FAILURE LOOSING MAJOR BRAKE FLUID AT THE ACCIDENT SITE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10557989December 31, 2013
STRUCTURE:BODY, SERVICE BRAKES
THE ACCIDENT HAPPENED IN A PARKING LOT. AS I WAS TURNING AT THE END OF ROW OF PARKED VEHICLES ,A PICK-UP TRUCK WAS BACKING OUT OF A PARKING PLACE. I APPLIED THE BRAKES BUT THERE WAS NO RESPONSE ONLY A RATCHETING NOISE COMING FROM THE FRONT END OF MY PICK-UP. I PUT THE TRUCK IN NEUTRAL BUT IT CONTINUED TO GO FORWARD UNTIL MY TRUCK RAN INTO THE OTHER ONE. THIS HAPPENED AT A VERY LOW SPEED BUT THERE WAS STILL QUITE A BIT OF DAMAGE TO THE TRUCKS. IT ALMOST FELT LIKE THE TRUCK WAS BEING PULLED FORWARD ON ITS OWN. I GOT MY TRUCK IN TO A MECHANIC AND HE REPLACED THE LEFT FRONT WHEEL SPEED SENSOR. THIS ACCIDENT WAS SMALL BUT I COULD JUST AS EASILY RUN INTO SOMEONE IN A WHEELCHAIR OR SOMEONE THAT COULD NOT GET OUT OF THE WAY. I FOUND OUT LATER THAT THE TRUCK WAS RECALLED BEFORE I OWNED IT (AT 43000 MILES) FOR THE SAME PROBLEM. THE TRUCK NOW HAS 103000 MILES ON IT AND IT APPEARS THAT THE ORIGINAL PROBLEM HAS NOT BEEN SOLVED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10557194December 24, 2013
SERVICE BRAKES
THE REAR BRAKE LINE FAILED WHEN TRYING TO STOP FOR A RED LIGHT. THE BRAKE PEDAL WENT TO THE FLOOR AND I WAS NOT ABLE TO STOP THE TRUCK BEFORE ENTERING THE INTERSECTION. FORTUNATELY, THERE WAS NO TRAFFIC CROSSING THE INTERSECTION AT THE TIME. I GOT THE TRUCK HOME, AND A PUDDLE OF BRAKE FLUID FORMED IN THE REAR OF THE TRUCK. UPON INSPECTION, ALL OF THE BRAKE LINES ARE BADLY CORRODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555963December 13, 2013
SERVICE BRAKES
THE VEHICLE WAS PARKED ON A 35-40 DEGREE SLOPED DRIVEWAY. GOT IN, STEPPED ON BRAKE,STARTED VEHICLE, RELEASED EMERGENCY BRAKE, SHIFT INTO REVERSE, AND BRAKE PEDAL WENT TO THE FLOOR, WITH TRUCK ROLLING BACKWARDS. WHEEL WAS TURNED, AND TRUCK HIT A SIDE OF RETAINING WALL. IT DID NOT ROLL BACK EXCESSIVELY FAST, BUT IT COULD NOT STOP IN TIME TO AVOID HITTING THE WALL. FOUND BADLY CORRODED BRAKE LINES. ONE HAD RUPTURED RIGHT BEHIND THE DRIVER'S FRONT WHEEL FENDER WELL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10555758December 11, 2013
SERVICE BRAKES
BRAKE-LINE-CORROSION- LOST MY BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555214December 8, 2013
SERVICE BRAKES
ROTTED OUT BRAKE LINES @ 118,000 MILES . SHOULD BE A RECALL . NO ACCIDENT BUT WAS PULLING MY BOAT AT TIME OF FAILURE. COULD HAVE BEEN A VERY BAD ACCIDENT . JUST FINISHED CHANGING ALL THE BRAKE LINES WHAT A JOB. BETWEEN THIS N THE INJECTORS THIS TRUCK WAS A POOR VALUE. ALL DONE WITH GM HAD TOO MANY PROBLEMS WITH THEIR TRUCKS WITH NO SUPPORT FROM GM OR IT'S DEALERS. LOST LIFETIME CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552919November 19, 2013
SERVICE BRAKES
WHILE TRYING TO PARK MY VEHICLE IN A PARKING LOT THE BRAKES ANTI-LOCK SYSTEM ENGAGED. I WAS PULLING FORWARD TO BACK INTO A STALL. THERE WAS A PERSON WALKING DOWN THE PARKING LOT SOME DISTANCE IN FRONT OF ME. AS I APPLIED THE BRAKES TO STOP GOING FORWARD AND START TO BACK THE ABS SYSTEM ENGAGED AND I COULD NOT STOP. THE GENTLEMAN IN FRONT OF ME THOUGHT I WAS GOING TO HIT HIM, AND QUITE FRANKLY I THOUGHT THAT I WAS ALSO. THE PAVEMENT WAS DRY, THE TEMPERATURE WAS ABOUT 62 DEGREES. THIS IS A DANGEROUS SITUATION. THERE IS NOTHING WRONG WITH MY BRAKES AT HIGHER SPEEDS. I HAVE READ SOME THINGS ABOUT ISSUES WITH THE ABS SPEED SENSORS ON THE WHEELS. IF THIS IS THE CASE GM NEEDS TO RECALL ALL OF THESE VEHICLES BEFORE THERE ARE SERIOUS ACCIDENTS OR DEATHS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552701November 18, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500 HD. THE CONTACT WAS DRIVING 40 MPH WHEN THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKES WERE LEAKING FLUID. ALSO, THE BRAKE LINES WERE FOUND TO BE CORRODED. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552220November 14, 2013
FUEL SYSTEM, GASOLINE
THE GAS GAUGE IS NOT DEPENDABLE. SOMETIMES ACCURATE, BUT MORE OFTEN, NOT ACCURATE. IT IS A CONTINUOUS PROBLEM. YOU MAY RUN OUT OF GAS AT ANY MOMENT, IN TRAFFIC, ON THE INTERSTATE AT HIGH SPEEDS, THEN YOU HAVE NO STEERING OR BRAKES, ENGINE IS DEAD. IT HAS HAPPENED MANY TIMES, ONCE WHEN IT SHOWED 3/4 TANK FULL. I HAVE A 2001 CHEVY REGULAR CAB PICKUP TRUCK THAT DOES THE SAME THING. I HAVE TALKED TO MANY OTHER OWNERS THAT HAVE THE SAME PROBLEM. IT IS DEFINITELY A FACTORY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552264November 14, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE PARKED, THE GEAR COULD NOT BE MOVED INTO DRIVE OR REVERSE. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SUN GEAR AND PLANETARY GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551645November 9, 2013
SERVICE BRAKES
I HAVE A 2002 GMC SIERRA AND JUST PULLED OUT OF MY DRIVEWAY GOING DOWN THE STREET TO STOP SIGN AND BRAKE PEDDLE WENT ALL THE WAY TO THE FLOOR CAUSING ME TO GO THRU STOP SIGN. LUCKY NO ONE WAS GOING THE OTHER WAY! MANAGED TO MAKE IT BACK HOME AND NOTICED DRIVEWAY ALL WET .LOOKED UNDER TRUCK AND NOTICED THE BREAK LINES ALL ROTTED! I CANT BELIEVE THAT GENERAL MOTORS WOULD MAKE STEEL BRAKE LINES KNOWING THAT STEEL WILL ROT !DID THEY JUST FIGURE THAT OUT? I THOUGHT THEY SHOULD KNOW BETTER!!!! WHY DON'T I HERE ABOUT OTHER VEHICLE MAKES DON'T HAVE THIS PROBLEM. DID THEY JUST LEARN ABOUT STEEL? THIS IS AND IMPORTANT SAFETY ITEM AND BREAKS NEED TO WORK ALL THE TIME. I ALSO NOTICED THE MY FUEL LINES ARE SHOWING THE SAME SIGNS. GM SHOULD REPAIR AND LEARN FROM THIS BAD CHOICE TO INSTALL INFERIOR EQUIPMENT FOR SUCH AN IMPORTANT SYSTEM IN ANY VEHICLE. I HAVE SINCE REPAIRED MY BREAK LINES AT A VERY EXPENSIVE $1,500 ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550678November 3, 2013
SERVICE BRAKES
BRAKES FAILED IN DRIVE WAY DUE TO CORRODED LINE ON TOP OF FRAME RAIL UNDER DRIVERS SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550400October 31, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT SHIFTED INTO DRIVE AND APPLIED PRESSURE TO THE BRAKES HOWEVER, THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD AND THE VEHICLE DID NOT RESPOND TO BRAKING ATTEMPTS. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE WAS UTILIZED IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 79,059.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545271September 25, 2013
SERVICE BRAKES
NO BRAKES! PEDAL TO THE FLOOR. RUSTED BRAKE LINES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542717September 9, 2013
SERVICE BRAKES
THE BRAKES ON THIS TRUCK COMPLETELY FAILED WITHOUT ANY WARNING. COULD NOT STOP THE VEHICLE EXCEPT FOR THE EMERGENCY BRAKE. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. NO WARNING LIGHTS, OR ANY OTHER INDICATIONS OF BRAKE FAILURE UNTIL THERE WERE SUDDENLY ZERO BRAKES. I WAS VERY LUCKY THAT THIS DIDN'T HAPPEN SOMEWHERE ELSE, WITH MY ONE-YEAR OLD DAUGHTER IN THE TRUCK. I SEE THAT THE BRAKE FLUID IS SQUIRTING OUT OF ONE OF THE FOUR STEEL LINES JUST UNDER THE MASTER CYLINDER WHEN THE BRAKE PEDAL IS PRESSED. UPON INSPECTION I ALSO SEE THAT ALL THE LINES LOOK TO BE CORRODED. I INTEND TO REPLACE ALL THE BRAKE LINES ON THIS VEHICLE NOW DUE TO THE CORROSION SEEN, AS I DO NOT BELIEVE IT WOULD BE SAFE TO DRIVE OTHERWISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537360August 26, 2013
SERVICE BRAKES, STRUCTURE:BODY, SUSPENSION
THIS IS AN OLD INCIDENT; HOWEVER, UNTIL JUST RECENTLY, I DID NOT REALIZE THERE WAS A WEBSITE SUCH AS YOURS. ALSO, I AM REPORTING A SPECIFIC INCIDENT, BUT ALSO WANT TO INCLUDE OTHER GENERAL INFORMATION. THE INCIDENT WHICH OCCURRED WAS RELATED TO MY BRAKE FLUID LINES RUSTING COMPLETELY THROUGH WHILE I WAS DRIVING DOWN THE ROAD WITH MY TWO SMALL GRANDCHILDREN. WHEN A VEHICLE STOPPED IN FRONT OF ME, I PUSHED ON MY BRAKES ONLY TO FIND I COULD NOT STOP. FORTUNATELY, THERE WAS A FIELD ON THE RIGHT SIDE OF THE ROAD AND I DROVE INTO IT, RATHER THAN HITTING THE VEHICLE. WHEN MY HUSBAND CHECKED THE BRAKES, THE LINES LITERALLY FELL APART. WE STILL HAVE THIS TRUCK, BUT THE ENTIRE UNDERSIDE OF IT (FRAME, SPRING HANGERS, FRONT DRIVE SHAFT, ETC) ARE ALL RUSTED. ANOTHER ISSUE THAT HAPPENED EARLIER THIS SUMMER - THE SPARE TIRE CARRIER HAD BECOME SO RUSTED, MY SPARE TIRE ACTUALLY CAME LOSE WHILE DRIVING DOWN THE ROAD. FORTUNATELY IT WAS HELD UP BY A CHAIN. UPON LEARNING THAT THIS IS A PROBLEM WITH MOST ALL GM TRUCKS, I FELT OBLIGATED TO BASE MY COMPLAINT IN THE HOPES THAT SOMETHING CAN BE DONE. TOYOTA FACED SIMILAR PROBLEMS, BUT FORTUNATELY STOOD BEHIND THEIR PRODUCTS AND MADE IT RIGHT WITH THEIR CUSTOMERS AND I FEEL GM SHOULD BE REQUIRED TO DO LIKEWISE. WE HAVE TRIED TO TRADE THIS TRUCK IN FOR ANOTHER VEHICLE, BUT ARE BEING OFFERED WAY BELOW KELLY BLUE BOOK PRICE BECAUSE OF THE RUST ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534207August 8, 2013
SERVICE BRAKES
THE PEDAL WENT ALL THE WAY TO THE FLOOR, AND I MISSED THE TURN I WAS TRYING TO MAKE. I ROLLED TO A STOP. I WALKED TO A SERVICE STATION. I WAS INFORMED THAT ALL BRAKE LINES WERE CORRODED AND HAD TO BE REPLACED. ALL LINES, HOSES, AND CALIPERS WERE REPLACED AT A COST OF $1800.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526067July 22, 2013
SERVICE BRAKES
AS MANY OTHER GMC/CHEVROLET TRUCK OWNERS, I AM EXPERIENCING PREMATURE BRAKE LINE RUST ISSUES. LUCKILY I WAS NOT INVOLVED IN AN ACCIDENT, BUT A RUSTED BRAKE LINE FAILED COMING TO AN INTERSECTION. WHEN THE BRAKE PEDAL WAS PUSHED, I FELT A SLIGHT RESISTANCE AND THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526003July 21, 2013
SERVICE BRAKES, SUSPENSION, FUEL SYSTEM, DIESEL
SLOWING DOWN TO A RED TRAFFIC LIGHT AND BRAKE PEDAL WENT TO THE FLOOR. TRIED TO PUMP BRAKE PEDAL TO GET MORE PRESSURE BUT DID NOT WORK. DROVE OFF ONTO SHOULDER AND GOT IT SLOWED DOWN . DRIVE VERY SLOW WITH HAZARD LIGHTS ON TO GET IT BACK TO MY HOUSE. I WAS ONLY ABOUT A MILE AWAY. GOT HOME AND LOOKED UNDERNEATH TO FIND BRAKE FLUID ALL OVER LEFT REAR WHEELS, FUEL TANK, LEFT REAR SHOCK AND DRIVE AXLE. CONTINUED TO LOOK AT ALL BRAKE LINES AND ALL OF THEM WERE CORRODED BAD. GETTING PRICES ON HAVING ALL BRAKE LINES REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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