GMC Sierra Complaints (2023)

567 consumer complaints on file.

#11756360August 11, 2026
UNKNOWN OR OTHER
The OnStar module in the truck is broke it affects all communications. The truck has including things like let me know what the speed limit is. It happened after they did a software update, which seems a little fishy because there was nothing wrong with it before I understand. Some people were having problems with this module, causing their batteries to die, but now I’m the one having issues and they won’t seem to fix it unless I pay them $900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755890August 10, 2026
POWER TRAIN
My truck threw the code p0747 for fail valve body. When I do my research its a common problem. GM is stating my truck isnt covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755830August 10, 2026
STRUCTURE:BODY
I started to notice detached broken plastic pieces behind the upper grill housing. I notified the dealer, and in the meantime of trying to figure out what to do, the upper grill housing came detached when I was driving down the highway and flew up and back onto the highway. Sounds similar to safety recall N242490120, which was for 2022 model year trucks. Not sure why this stopped at 2022, but it happed on my 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755700August 9, 2026
STRUCTURE:BODY
Vehicle: 2023 GMC Sierra 1500 SLE VIN: [XXX] While driving southbound on [XXX] near exit [XXX], the front upper grille molding/deflector completely detached from my 2023 GMC Sierra 1500 SLE at highway speed and separated from the vehicle, creating a potential road hazard for other motorists. Prior to the complete separation, I noticed that the upper grille molding was becoming loose and lifting away from the vehicle. I stopped and photographed the component and its attachment areas. The photographs show failed/broken attachment points while the molding was still partially attached to the truck. Later, while driving on [XXX] to work, the remaining attachments failed and the entire molding separated from the vehicle. The part could not safely be recovered from the interstate. The vehicle recently underwent dealer service involving the active grille shutter/damper area near this component. I cannot determine whether that service contributed to the failure, so I am reporting it as part of the vehicle's recent service history rather than asserting it as the cause. I subsequently became aware that NHTSA Recall 25V-060 / GM Recall N242490120 addresses separation of a front upper grille deflector on certain GMC Sierra 1500 vehicles due to fractured attachment points. My vehicle is a 2023 model and does not presently appear to be included in that recall. Because my vehicle experienced a similar failure mode resulting in the exterior component completely separating at highway speed, I am submitting this complaint so NHTSA can determine whether this condition may extend beyond the vehicles currently covered by the recall. Photographs documenting the component and failed attachment areas before its complete separation are available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755702August 9, 2026
STRUCTURE:BODY
While driving southbound on Interstate 95 in Florida, the front upper grille molding/deflector completely detached from my 2023 GMC Sierra 1500 SLE at highway speed and separated from the vehicle, creating a potential road hazard for other motorists. Prior to the complete separation, I noticed that the upper grille molding was becoming loose and lifting away from the vehicle. I stopped and photographed the component and its attachment areas. The photographs show failed/broken attachment points while the molding was still partially attached to the truck. Later, while driving on I-95, the remaining attachments failed and the entire molding separated from the vehicle. The part could not safely be recovered from the interstate. The vehicle recently underwent dealer service involving the active grille shutter/damper area near this component. I cannot determine whether that service contributed to the failure, so I am reporting it as part of the vehicle's recent service history rather than asserting it as the cause. I subsequently became aware that NHTSA Recall 25V-060 / GM Recall N242490120 addresses separation of a front upper grille deflector on certain GMC Sierra 1500 vehicles due to fractured attachment points. My vehicle is a 2023 model and does not presently appear to be included in that recall. Because my vehicle experienced a similar failure mode resulting in the exterior component completely separating at highway speed, I am submitting this complaint so NHTSA can determine whether this condition may extend beyond the vehicles currently covered by the recall. Photographs documenting the component and failed attachment areas before its complete separation are available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755734August 9, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
My 2023 GNC Sierra 1500 has experienced a recurring electrical and safety-related malfunction on multiple occasions while driving. The dashboard and warning lights intermittently flash on, and off and numerous warning messages appear simultaneously. During previous occurrences, warnings included power steering service, safety restraint system, check engine and transmission related messages, including a message instructing me to pull over and shut the vehicle off. During one occurrence, the electric power steering assist stopped working while I was driving. The vehicle was taken to an authorized GMC dealership multiple times while under the factory warranty. The dealer replaced the Brake System Control Module and performed vehicle-wide software/programming updates. When the problem continued, the dealer contacted GM Technical Assistance. The Dealer subsequently diagnosed an intermittent open circuit involving the electric power steering rack-and-pinion/steering gear assembly and replaced the complete steering gear assembly. Despite these repairs, the malfunction has occurred again, during another occurrence while driving on the freeway, the dashboard flashed on and off and multiple warning lights and messages repeatedly appeared, similar to the condition that occurred before the steering gear was replaced. The vehicle currently has approximately 55,000 miles. The condition remains intermittent despite multiple repair attempts. I am concerned that this recuring electrical or vehicle communication failure could again cause loss of power steering assistance or affect other safety-related vehicle systems while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755666August 8, 2026
STRUCTURE:BODY
While driving my 2023 GMC Sierra on the highway at highway speeds, a piece of the front grille suddenly detached and flew off the vehicle. There was no prior accident, impact, or external damage to the grille; the part failed and unclipped on its own due to defective manufacturing or weak retaining clips. This creates a severe safety hazard as the flying debris could have struck the windshield of the vehicles traveling behind me, potentially causing a major accident. I am aware that the 2022 GMC Sierra has an active recall (N242490120) for this exact same issue, yet GM is refusing to cover this 2023 model under warranty or recall despite presenting identical component failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755389August 7, 2026
ENGINE, FUEL/PROPULSION SYSTEM
- vehicle started misfiring, ECM, valve timing code, throttle system code, data system, gateway, module,. Vehicle is available and currently at the GMC dealership for continued diagnostic. -this happened on the freeway and out of nowhere the vehicle started shaking, rough, losing power and acceleration, I had to cut someone off on the freeway just to get over to the right shoulder and turned off the vehicle called a tow truck and haven’t been able to use the vehicle since. Vehicle is unable to be driven due to safety issues of increased acceleration and loss of power, intense shaking. -the vehicle is at the dealership now, prior there was a diagnostic performed by a different dealer, and it has been confirmed. -the vehicle is at the GMC dealership now. -ECM check engine light came on prior to the vehicle misfiring and other codes coming up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755353August 6, 2026
TIRES, TIRES:TREAD/BELT
On Saturday, XXX, at around 3:00 PM, my wife and I were traveling southbound on Interstate XXX toward [XXX] (this occurred in [XXX], just north of [XXX]). We were driving our 2023 GMC Sierra 2500HD pickup while towing our 36-foot 5th wheel trailer. I was traveling at approximately 60 miles per hour, and there was heavy traffic on the highway. Just north of Highway XXX, the passenger rear tire delaminated and went flat. The tread came off the tire, striking the wheel well, rear bumper, and tailgate of my truck, causing significant damage. It also hit the front panel of my 5th wheel trailer. The tread then flew off and struck the windshield of a vehicle traveling next to us, but fortunately, there was no damage to that vehicle. I stopped at a Discount Tire store, where the manager inspected the tire and concluded that it had delaminated, likely due to a defect in the tire. There were no warning signs before the tire failed. Before driving that day, I checked the tire pressure on all tires. According to the information on the tire sidewalls, the rear tires were set to 80 PSI before I started my trip. The tire in question was an [XXX] Goodyear Wrangler Trailrunner AT with DOT#[XXX]. I have contacted Goodyear Tire, and they have since picked up the tire for inspection in their lab. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755152August 5, 2026
STRUCTURE:BODY
My grill deflector suddenly flew off, hit my windshield a flew into a semi hauling oil field equipment. We both pulled over and found no significant damage to his truck. I have a two inch scratch on my windshield and possibly lite hood scratching. Dealership required me to pay $390.73 but said I would be reimbursed for my losses. It never happened. Now I’m fighting with GM to get some resolution. This could be deadly for a motorcycle rider for sure. Hundreds of people reporting same issue on 22 and 23 Sierras and AT4’s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754418August 3, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the instrument panel shut off without warning. The vehicle was restarted, and the panel remained blank with white streaks across the screen. The vehicle was towed to a dealer, and the dealer associated the failure with the instrument cluster. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 34,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753825July 30, 2026
STRUCTURE:BODY
The front grille bezel mounting clips broke and it started to fly off while driving on the highway. Luckily, I was able to pull over before the last clip broke and took it off before it became a spear flying at the cars behind me. There is an active recall for this issue for the 2022 GMC Sierra 1500 models, but not 2023/2024 models (same body I believe).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753855July 30, 2026
STRUCTURE:BODY, UNKNOWN OR OTHER
The grill deflector flew off while driving on the highway. I was driving roughly 55 mph. It is available now, but will be getting repaired in the near future. My concern is that it appears that this was an issue with the 2022 models and it’s still an issue on the 2023. The safety issue is if there was a vehicle or motorcycle behind me that it could have harmed whoever could have been driving behind me, caused and accident, or damaged their vehicle or mine in the process. The service advisor (J.R.) told me that “sometimes the wind gets underneath the bezel and makes it snap”. No it has not been inspected by any of this mentioned. No warning signs prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753880July 30, 2026
WHEELS
While driving at highway speed, the left rear OEM Goodyear Wrangler 275/65R20 tire experienced a sudden tread separation and catastrophic failure. The tire pressure was correct, there were no TPMS warnings or other vehicle alerts, and the vehicle did not strike any road debris or other object prior to the failure. The truck was purchased new in December 2022 and has approximately 14,500 miles. The tread separation caused extensive damage to the truck, including the bedside, bumper, taillight, wheel opening trim, and other components. The body shop repairing the vehicle advised that they have seen numerous similar failures, and I have also found multiple reports from other owners of the same OEM Goodyear Wrangler 275/65R20 tires experiencing tread separations. I am reporting this incident due to concerns about a potential defect in these tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752774July 25, 2026
POWER TRAIN
While towing my trailer the vehicle intermittently slams gears and will hesitate the back tires momentarily to the point of screeching. This has led to close calls being nearly rear ended and having to pull over. This started out as a hard slam while trailering on the highway and has progressively gotten worse. Had into dealership twice to multiple times to try and figure out the issue but it’s not throwing any codes and they can’t get it to duplicate the issues. Nothing can be replaced due to no codes even though they think the valve body is going bad. Leaving the vehicle as a ticking time bomb for failure which could result potentially in a catastrophic incident. Only had the vehicle for one year now has 37k miles on it and have had the ecm, full wiring harness, and multiple sensors replaced already for a different problem early this year that had the truck in the shop for a month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752365July 23, 2026
ENGINE
Complete engine failure while driving on a highway. While cruise was set, the truck emitted a sound and sensation like we had run over something on the highway. Within a few minutes the engine started ticking. The cruise was disengaged which thru the truck into neutral. No dashboard sensors were illuminated. We were able to get off the highway but the truck would not restart. Truck was towed to nearest dealer who has confirmed engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751989July 22, 2026
ENGINE
Driving down the interstate at 70 miles per hour, started losing power, engine light came on. Engine started making a loud banging noise as I pulled onto an exit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752068July 22, 2026
POWER TRAIN
Engine light came on while driving and a message on dashboard said Service Transmission Now.Unable To Shift Soon. Took to dealer and they said it was the park position switch 1circuit high. Had to order part but not knowing how long to get it. Truck only has 12468 miles. Luckily I got it to the dealer ASAP. IF I were on the highway or a remote road, I feel that a serious accident would have happened. Having an electronic controlled console shifter not being able to get the truck to shift gears to slow down or stop is a real safety issue. Extended warranty does not cover anything like this. Please look into this. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750476July 15, 2026
POWER TRAIN, VEHICLE SPEED CONTROL, WHEELS
May 3 2026 was traveling on highway when my 2023 dually duramax wheels locked up on me causing me to hit a guard rail and then truck would not go into any gear and was toast after first dealership it went to was valve body repair and after 1400 dollars it went to another dealer on June 17th to Frank brown for transmission replacement due to failed valve body issue similar to special bulletin n242454441 GMC executive office promised to replace and take Care of me since I am a “valuable customer and instead they lied and went back on their word and left me with another bill of 9,300 dollars for repairs 6200 for transmission and 3000 dollars for labor???? I am feeling like I’m being taken advantage of and need help I’ve lost my job since this has happened and struggling to pay for the truck it’s self but I am maintaining and when they are hoping I get it repossessed so they can get away with not having to deal with my case I’ve gotten under delivered promised and they haven’t helped me at all for something. They are avoiding to admit is an issue when the truck was manufactured and put into sale 10/2022 as for the recalled vehicles from 2019 and 2022 and I continue to tell them this truck was manufactured 2022 they are trying to get away with technical wording when this truck has an safety issue for sure as a consumer and hard working American I need help
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11750528July 15, 2026
STRUCTURE:BODY
The upper top grille mold detached from the vehicle while traveling at highway speed (about 65 mph). It hit the hood, which it scratched and flew off into the air, above the vehicle and in the way of oncoming traffic. Fortunately, no one was behind me so the part did not hit another vehicle. Vehicle had around 65k miles when this occured. I have contacted a local dealership who informed me that while many similar vehicles have a recall for this issue my VIN is not included in that recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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