GMC Sierra Complaints (2013)

223 consumer complaints on file.

#11395927February 12, 2021
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, BACK OVER PREVENTION: WARNINGS
ON OR ABOUT 10-14-2020 I HAD GOT A CALL FROM MY NIECE THAT SHE WAS AT A PARKING LOT AND THE TRUCK DIDN'T WANT TO RUN THE SAME. SHE WAS PASSING A INTERSECTION WHEN SHE HEARD A VERY LOUD POP NOISE AND A VERY SCARY NOISE COMING FROM THE ENGINE. THE NOISE DID SHACK HER SOME BUT WHEN SHE NOTICES THE TRUCK HAD LOST ITS POWER SHE WAS MORE SCARE THAT SHE WAS GOING TO GET HIT BY A OTHER CAR CAME OUT TO BE THE LIFTERS AND CAMSHAFT . WHERE THEY BEEN HAVING CLASS ACTSIONS LAW SUITS WITH GM MOTORS FOR THE SAME PROBLEM WITH OTHER GMC YEAR FROM 2009-2015 5.3 VORTEX ENGINS AND GMC KNEW ABOUT IT BEFORE THE SOLD THE VERY FIRST TRUCK ITS A $10,000.00 DALLORS REPAIR AND WITH THE BANK FINANCE I WILL BE PAYING MORE THEN 25,000.00 AFTER COST AND THIS TRUCK BLUE BOOK ITS AT 15,000.00 LAST TIME I CHECK IT SO ITS NOT WORTH PUTTING SO MUCH MORE MONEY FOR THAT YEAR OF TRUCK. I HAD TRYED TO WORK THINGS OUT WITH THE DEALERSHIP AS WELL WITH GM MOTORS AND HAD NO LUCK OR EVEN A CALL BACK FROM BOTH SIDES. I ASK THAT IF YOU CAN INVESTIGATE THIS MATTER SOME MORE I WILL GLADLY APPRECIATE IT. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390950February 1, 2021
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DASHBOARD HAS CRACKED IN SEVERAL PLACES, AND I BELIEVE, IT IS GOING TO EFFECT THE AIR BAG SYSTEM AND DASHBOARD WIRING, WHICH COULD LEAD TO THE PASSENGER AIR BAG NOT DEPLOYING OR ENGINE STALLING AT SPEED BECAUSE OF PIECES OF DASH FALLING INTO THE WIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387865January 13, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
I WENT AND GOT AN ALIGNMENT,A DAY AFTER THE STABILITRAK AND TRACTION CONTROL MESSAGE CAME ON. I WENT BACK TO SEE IF IT COULD BE FIX IT AND WAS TOLD IT DIDN'T COME ON WHEN THEY TEST DROVE IT. THE SAME DAY IT CAME ON AGAIN, SO I WENT TO A GMC DEALERSHIP. I WAS TOLD MY STEERING WHEEL POS SENSOR IS BAD. I WAS IN MOTION ON A CITY STREET,GOING AND COMING FROM WORK(HAPPENS IN SAME EXACT SPOT ON THE STREET(S).THIS IS MY ONLY FORM OF TRANSPORTATION AND WHAT I NEED TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376262November 25, 2020
ENGINE, UNKNOWN OR OTHER
HEARD A LAUD POP AND GRINDING NOISE ON MY 2013 5.3 VORTEX V8 GMC FROM THE MOTOR WHERE I HAD TO STOP IT BECAUSE I THOUGHT MY MOTOR WAS GOING TO LUCK UP ON ME. I PULLED OVER ON THE SIDE OF THE ROAD ON MISSOURI AND TRIVIZ. WHERE MY WIFE HAD TO PICK ME UP 1 HOUR AFTER THE THE FACT TO HAUL IT BACK HOME. GOT HOME WHERE I DID MY RESEARCH TO FIND PARTS AND LABOR COAST FOR MY TRUCK AND CAME ACROSS SOME ACTIVE CLASS ACTION LAWSUITS ON GMC FOR SAME TAPE OF ENGINE THE 5.3 VORTEX AND SAME AND 1 YEAR OLDER OR 1 YEAR NEWER HAVING THE SAME PROBLEM. WHERE CASES BEEN OPEN SINCE 2016 AND STILL OPEN NOW FOR GMC TO PERFORM THAT KINDA OF ENGINE TO BE CALLED AS A RE-CALL. I THEN GOT A HOLD OF GMC MOTORS TO SEE WHAT THEY CAN DO FOR ME NOT BEING THE ONLY ONE WITH THIS KIND OF PROBLEM TO SEE IF THEY CAN HELP ME IN ANY KIND OF WAY AND THEY RESPOND WAS FOR ME TO TAKE IT TO A CERTIFIED DEALER IN LAS CRUCES, NM FOR GMC. I DID JUST THAT THEN WHERE I WAS REJECTED BY THE DEALER BECAUSE THEY HAD NO INFORMATION ABOUT WHAT I AND MY WIFE JUST HAD DISCOVER BACK HOME. THE REASON WHY GM MOTORS WANTED ME TO TAKE THE TRUCK WAS FOR THEM TO DO A FULL DYNASTIC ON THE TRUCK TO SEE IF IT WAS THE LIFTERS THAT WAS WRONG WITH IT. CAME TO BE IT WAS THE LIFTERS AND AS WELL FOR THE CAMSHAFT WHERE THEY GIVE ME ALL PAPERWORK ABOUT MY TRUCK AND HOW MUCH TO FIX IT WE ARE LOOKING AT 5,000.00 TO REPLACE THE LIFTERS AND CAMSHAFT OR 10,000.00 TO PUT A NEW MOTOR AND THE GM MOTORS DENIED TO HELP OR TO FIX OR REPLACE THE MOTOR AND CAMSHAFT OR EVEN TRY TO MEET ME HALF WAY ON EXPENSES FOR MY TRUCK TO GET IT UP AND RUNNING AGAIN. WE GOT BACK HOME AND TALKED TO A LAWYER THAT BEEN FIGHTING SOME CASES SINCE 2016 AND ADDED HE ADDED ME TO THE OTHERS CASES FOR THE CLASS ACTION LAWSUIT FOR GMC NOT FALLOWING WITH THERE RESPONSIBILITIES FOR THERE ACTION ABOUT THE 5.3 VORTEX FROM 2012-2015 MAKES AND MODELS WITH THIS KINDA OF MOTORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364684October 16, 2020
UNKNOWN OR OTHER
MY VEHICLE HAS 28,000 MILES ON IT AND MY DASH IS CRACKING. IT STARTED CRACKING WHILE ON A CROSS COUNTRY TRIP FROM CALIFORNIA TO GEORGIA. IT IS CRACKING IN SEVERAL PLACES AND I AM AFRAID THE PLASTIC LIKE SHARDS COULD BECOME PROJECTILES IF INVOLVED IN A COLLICION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361308September 26, 2020
TIRES, UNKNOWN OR OTHER
A YEAR AGO I BOUGHT 4 NEW HUNCOOK TIRES, 4 MONTHS AGO ONE GOT TREAD SEPARATION SO I REPLACED IT WITH A NEW HUNCOOK. NOW TWO DAYS AGO ANOTHER HUNCOOK TIRE GOT TREAT SEDATION. SO I CAN'T TRUST HUNCOOK AS IT'S TIRES ARE UNSAFE TO DRIVE ON. THE TIRE SIZE IS 265/70/17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360351September 21, 2020
STRUCTURE:BODY
ON 8-25-20, I TOOK MY 2013 GMC SIERRA TO AN AUTOMOTIVE REPAIR SHOP IN GENESEE, WI, FOR A BRAKES AND SHOCKS INSPECTION/REPAIR. THEY REFUSED TO WORK ON IT BECAUSE THEY SAID THE FRAME WAS 'BROKEN AND CRACKED' DUE TO EXCESSIVE RUST PERFORATING THE FRAME. THE SERVICE MANAGER TOLD ME MY SIERRA SHOULD NOT BE DRIVEN BECAUSE IT IS UNSAFE, ESPECIALLY SINCE THE WORST FRAME DAMAGE IS IMMEDIATELY ADJACENT TO THE GAS TANK. I WAS SHOCKED BECAUSE MY VEHICLE IS IN OTHERWISE EXCELLENT CONDITION! ON 8-26-20, I CALLED AND SENT PHOTOS (SEE ATTACHED) TO THE SERVICE MANAGER AT THE GMC DEALERSHIP IN WAUPACA, WI, WHERE I HAD PURCHASED THE VEHICLE NEW. HE STATED HE WOULD NOT DRIVE MY SIERRA AND NOR SHOULD I. HE REFERRED THE MATTER TO HIS GM REP TO SET UP AN OFFICIAL GM PET CASE. THE CASE WAS SUBSEQUENTLY REFUSED DUE TO 'NO HISTORY' AT THE WAUPACA DEALERSHIP. THEY SUGGESTED I CALL A GMC DEALER IN WAUKESHA WHERE I DO HAVE AN ESTABLISHED HISTORY. THE SERVICE MANAGER THERE ALSO SAID MY SIERRA SHOULD NOT BE DRIVEN AND THAT 'THE FRAME COULD BUCKLE IF PUT ON A HOIST.' HE ALSO REFUSED TO HELP ME. ON 9-2-20, I CONTACTED GM CUSTOMER CARE AND RECEIVED AN ESCALATED CASE NUMBER. ON 9-9-20, A SENIOR ADVISOR FROM CUSTOMER CARE SAID SHE WOULD LOOK INTO THE MATTER BUT COULD NOT GUARANTEE ANYTHING BECAUSE THE VEHICLE WAS 'OUT OF WARRANTY' WITH ITS 115,000 MILES. ON 9-17-20, THE ADVISOR SAID THE ONLY THING GM WOULD DO IS OFFER ME A $2,500 ALLOWANCE IF I WOULD TRADE IN MY GMC FOR A NEW MODEL. I REJECTED THIS OFFER AS I FIRMLY BELIEVE THE RUSTED AND PERFORATED FRAME IS A MANUFACTURER'S DEFECT AND SHOULD BE RECALLED. THIS IS OBVIOUSLY A SERIOUS AND DANGEROUS SAFETY ISSUE THAT ALL OWNERS OF 2013 SIERRAS SHOULD IMMEDIATELY BE MADE AWARE OF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352263August 31, 2020
UNKNOWN OR OTHER
CRACKS ON UPPER HARD PLASTIC DASH PANEL JUST TO THE LEFT OF THE PASSENGER AIR BAG. WORRIED THAT IF THE BAG DEPLOYS IT WILL CAUSE HARD PLASTIC SHARDS TO FILL THE PASSENGER COMPARTMENT. ANOTHER CRACK HAS DEVELOPED JUST TO THE LEFT OF THE STEERING WHEEL IN APPROXIMATELY THE SAME PLACE. HAD THIS ALSO HAPPEN ON A 2009 GMC YUKON WHICH WE HAVE SINCE SOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340716July 21, 2020
STRUCTURE:BODY
PAINT ABOVE THE WINDSHIELD IS SEPARATING FROM THE PRIMER IN LARGE SHEETS. ONE LARGE AREA APPROXIMATELY THE SIZE OF A VOLLEYBALL WITH MULTIPLE SMALL AREAS ALONG THE EDGE OF THE WINDSHIELD ACROSS THE TOP. ALSO HAS AN AREA ON THE RIGHT REAR QUARTER PANEL THE SIZE OF A HALF DOLLAR WHERE THE PAINT SEPARATED FROM THE PRIMER AND FELL OFF. VEHICLE STAYS PARKED MOST OF THE TIME IN THE GARAGE. I FIRST NOTICED THE PAINT PEELING AFTER COMING OUT OF WORK WHERE THE VEHICLE HAD BEEN PARKED IN THE SUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340179July 18, 2020
STRUCTURE:BODY
THE EDGE WHERE THE FRONT WINDSHIELD AND THE ROOF MEET THE PAINT HAS FLAKED AWAY AND STARTED TO RUST THE UNDERCOAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331217June 27, 2020
STEERING
THE VEHICLE LOSES POWER STEERING AT SPEEDS UNDER 25 MPH. I NOTICED A RECALL BY GMC FOR THIS BUT THE DEALERSHIP SAID IT DOESN'T COVER MY TRUCK. IT ONLY HAPPENS WHEN I AM IN A SLOW TURN LIKE A TRAFFIC CIRCLE OR TURNING ONTO A STREET AFTER BEING STOPPED. THE VEHICLE HAS 201,000 MILES. ARE RECALLS LIMITED BY MILEAGE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325736May 24, 2020
UNKNOWN OR OTHER, STRUCTURE
DASH CRACKS AROUND AIR BAG ALWAYS BEEN GARAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324547May 14, 2020
STRUCTURE:BODY
THE DASHBOARD HAS CRACKED IN THE AREA OF THE AIRBAGS AND INSTRUMENT PANEL. THE CRACKS OCCURRED WHILE PARKED OVERNIGHT IN MY DRIVEWAY. I CONTACTED THE LOCAL GMC DEALER WHO INFORMED ME THIS WAS A COMMON OCCURRENCE WITH GMC VEHICLES. I ASKED IF GM WOULD COVER THE REPAIR SINCE THIS WAS A COMMON PROBLEM WITH GM VEHICLES. I WAS INFORMED IT WAS NOT COVERED BY GM AND I WOULD BE RESPONSIBLE FOR THE COST OF REPAIRS WHICH TOTAL APPROXIMATELY $1000.00. I BELIEVE THESE CRACKS CREATE A SAFETY HAZARD AND ARE A RESULT OF DEFECTIVE PARTS INSTALLED BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322066April 23, 2020
POWER TRAIN
TRUCK HAS A VIBRATION IN BACK END WHEN YOU REACH 50 MILES PER HOUR DEALER CLAIM THEY NEED TO REBUILD REAR DIFFERENTIAL COST $3300.00 TRUCK IS ONLY 7 YEARS OLD ONE OWNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321658April 20, 2020
UNKNOWN OR OTHER
MY DASH IS CRACKED AROUND MY PASSENGER SIDE AIR BAG A AND DROPPED DOWN A LITTLE BIT MY CONCERN IF THAT AIR BAG WOULD OPEN IT COULD BE A DANGER TO ME AND WHO EVER WOULD BE RIDDING WITH ME. AND ON TOP OF THAT IT NOW RATTLES WHILE DRIVING WHICH IS A DISTRACTION,THIS STARTED ABOUT 2 YEARS AGO AND IS GETTING WORST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320976April 13, 2020
SERVICE BRAKES
AT APPROXIMATELY 25 MPH BRAKING THE ABS ACTIVATES IN A NON EMERGENCY STOP AND THE BRAKES DO NOT WORK WELL, VEHICLE CONTINUES TO MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306641February 3, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED THE VEHICLE SPEED WAS LIMITED TO 50 MPH. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (RAINBOW NORTH SHORE GMC/CHEVROLET (2925 N. HWY 190, COVINGTON, LA) WHO DIAGNOSED THAT THE KNOCK SENSORS AND INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290794December 23, 2019
UNKNOWN OR OTHER
DASH CRACKING OUTBOUND PASSENGER AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234009July 22, 2019
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
SERVICE STABILITRAK WARNING LIGHT CAME ON WHILE DRIVING ON HIGHWAY AT 60MPH. TRUCK WENT INTO "LIMP MODE" . NO TRANS PRIDAL DISPLAY. TRUCK DRIVEN SLOWLY OFF HIGHWAY. AT THE SERVICE DEALER THEY DETERMINED THAT THE TRANSMISSION CONTROL MODULE FAILED AT 79,530 MILES. VEHICLE COVERED UNDER THE FEDERAL EMISSIONS WARRANTY 8 YEAR/ 80,000 HOWEVER GM REFUSED TO HONOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231947July 15, 2019
SUSPENSION
I WAS UNDERNEATH MY TRUCK FOR A MINOR SENSOR REPAIR AROUND THE END OF MARCH. I FOUND A SIGNIFICANT HOLE RUSTED THROUGH THE LEFT FRAME RAIL. I MADE CONTACT WITH GENERAL MOTORS ABOUT THE SEVERITY OF RUST IN AND ON MY FRAME. THEY HAD A LOCAL DEALERSHIP EVALUATE THE FRAME. AFTER SEVERAL PEOPLE AND MANY WEEKS. THE BEST GM IS WILLING TO DO IS OFFER A $100.00 SERVICE VOUCHER. THIS A A TRUCK ,THAT HAULS ,TOWS AND CARRIES LOADS AND FAMILY. I DO NOT BELIEVE IN 6 YEARS AND 100800 MILES THE FRAME SHOULD HAVE TO BE WELDED. GM SAYS THAT MY PERFORATION WARRANTY EXPIRED IN NOVEMBER OR 100400 MILE. THIS IS A MAJOR SAFTEY ISSUE. TOYOTA ADDRESSED THERE FRAME ISSUE WHY IS GENERAL MOTORS ANY DIFFERENT? I WOULD APPRECIATE AN INVESTIGATION INTO THIS !!@
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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