GMC Sierra Complaints (2003)

570 consumer complaints on file.

#10615143July 21, 2014
SERVICE BRAKES
BRAKE LINE CORROSION CAUSED REAR DRIVERS SIDE STEEL LINE TO BURST AND LOSE MOST OF THE TRUCK'S BRAKING ABILITY. LUCKILY I WAS DRIVING SLOWLY AT THE TIME. IN ADDITION TO THE LINE THAT RUSTED THROUGH, ALL LINES WILL NEED REPLACING AFTER FURTHER INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611064July 16, 2014
ENGINE, FUEL SYSTEM, DIESEL
I WROTE GM ON OCTOBER 26, 2013 ABOUT MY 2003 GMC SIERRA DURAMAX DIESEL 6.6L 6L THAT JUST RECENTLY STARTED BILLOWING BLUISH BLACK SMOKE CONSTANTLY FROM THE EXHAUST AND COSTING AN EXORBITANT AMOUNT OF MONEY IN GAS. I TOOK IT TO THE DEALER (QUALITY BY DILORENZO IN ALBUQUERQUE, NEW MEXICO) AND THEY INFORMED ME THAT THERE WAS A BULLETIN ISSUED IN OCTOBER 2006 FOR LEAKING FUEL INJECTORS. THEY DIAGNOSED MY TRUCK WITH THE EXACT FUEL INJECTOR PROBLEM. THE TRUCK ONLY HAS 83,502 MILES ON IT AND I'VE BEEN INFORMED THAT THE NEXT TIME I TAKE IT FOR AN EMISSIONS TEST (A REQUIREMENT IN NEW MEXICO) IT WILL FAIL. I FINALLY SAVED UP ENOUGH MONEY TO GO AN OUTSIDE REPAIR SHOP ON JULY 15, 2014 TO GET MY FUEL INJECTORS REPLACED AND THE TOTAL CAME TO $4763.78. I FOUND OUT THAT THERE WERE TWO STRIPPED BOLTS INDICATING THAT THE FUEL INJECTORS WERE PREVIOUSLY REPAIRED (ADDITIONAL COST OF$12 EACH TO REPLACE THE 8 BOLTS). I CALLED THE ORIGINAL OWNER AND HE TOLD ME THAT THE INJECTORS WERE REPAIRED UNDER THE ORIGINAL BULLETIN (04039) IN JUNE 2005 AT TILLERY MOTORS IN BELEN NM. THEREFORE, THE FUEL INJECTORS WERE NEVER REALLY REPAIRED PROPERLY IN THE FIRST PLACE. I HAVE SPOKE TO ANOTHER WOMEN ([XXX]) AT THE GM CUSTOMER SERVICE CENTER. SHE IS AGAIN ELEVATING THIS ISSUE TO A SPECIALIST UNDER GM ID [XXX] FOR REIMBURSEMENT OF THE TOTAL COST (STANDARD 24-48 HOUR CALL BACK). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610734July 15, 2014
SERVICE BRAKES
WHILE PARKING THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND SPRAYED BREAK LINE FLUID ALL ON THE MANIFOLD. THERE WERE ZERO BRAKES AND DISCOVERED THE BRAKE LINES WERE CORRODED. THE VEHICLE HAD TO BE TOWED TO A SHOP FOR REPAIR TO THE LEAK. THIS DID NOT FIX THE PROBLEM BECAUSE ALL OF THE LINES ARE CORRODED. I WOULD NOT CONSIDER OUR STATE A "SALT STATE" BEING THAT WE LIVE IN THE SOUTH. DUE TO THESE CHEAP BREAK LINES WE WILL HAVE TO HAVE THEM ALL REPLACED. WE ARE VERY, VERY DISSATISFIED AND WILL PROBABLY NEVER BUY A GMC PRODUCT IF THIS PROBLEM IS NOT RESOLVED BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610210July 13, 2014
SERVICE BRAKES
II PUT NEW BRAKE CALIPERS ON MY TRUCK TODAY AND HAD MY WIFE PUMPING THE BRAKE PEDDLE AS I BLED THE BRAKES AND GOT TO THE LAST CALIPER REARS THEN THE 2 FRONTS WHEN SHE TOLD ME THE BRAKE PEDDLE WAS NOT HOLDING LIKE IT WAS , AND THEN SMOKE CAME OUT FROM UNDER THE TRUCK AND I LOOKED UNDERNEATH & SEEN BRAKE FLUID EVERYWHERE BELOW DRIVERS DOOR THE FLUID UNDER PRESSURE BLEW OVER AGAINST THE HOT ENGINE COMPONENTS AS U HAVE TO RUN ENGINE WHEN BLEEDING THE LINES LUCKY I GUESS IT DID NOT CATCH FIRE, BUT AFTER I GOT ON THE INTERNET TRYING TO FIND A REPLACEMENT I FOUND THAT IS A COMMON PROBLEM , I DID SEE THE OTHER LINES LOOKED BAD ALSO THE FUEL LINES LOOKED THE SAME GOOD THING IT HAPPENED IN THE DRIVEWAY AT HOME . MAYBE WOULD HAVE BEEN BETTER OFF IF IT BURNT DOWN , G.M SHOULD FIX ALL OF THESE PROBLEMS WITH THESE TRUCKS ON THEIR DIME AS MUCH AS THESE TRUCKS COST. !! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609841July 11, 2014
SERVICE BRAKES
DRIVING APROX. 40 MPH APPLIED BRAKES, BRAKES WERE SOFT. REAPPLIED BRAKES AND BRAKE PEDAL WENT TO FLOOR. LUCKY TO GET OFF THE ROAD PRIOR TO STOPPED TRAFFIC. PULLED INTO PARKING LOT & DISCOVERED BRAKE FLUID DRIPPING AND ALL OVER THE UNDERNEATH OF VEHICLE BOTH FRONT & REAR AREA. INSPECTED THE BRAKE FLUID RESERVOIR TO FIND IT EMPTY. INSPECTION BY MY REPAIR SHOP DISCOVERED SEVERAL LINES HAD RUSTED THRU AND LEAKED THE FLUID OUT. I WAS FORTUNATE THAT I DID NOT REAR END ANY VEHICLES IN FRONT OF ME AND LUCKY THAT I WAS NOT ON A FAST MOVING EXPRESS WAY & NEEDED TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609452July 9, 2014
SERVICE BRAKES
AS A MINIVAN IN FRONT OF ME PUT THEIR LEFT TURN SIGNAL ON LATE, I HAD TO HIT MY BRAKES QUICKLY AND WHEN I DID MY BRAKE PEDAL WENT TO THE FLOOR AND I WAS PUMPING AIR AND HAD NO BRAKES AT ALL. I SWIRVED AROUND THE VAN AND LUCKILY I WAS ON AN INCLINED ROAD AS I WAS ABLE TO SLOW THE VEHICLE DOWN INTO A LOT AND THEN PULLED THE EMERGENCY BRAKE TO GET THE TRUCK STOPPED. MY FRONT AND BACK BRAKE LINE BLEW OUT AND MY MECHANIC SAID I WAS LUCKY THAT I WASN'T KILLED. NOW THE TRUCK IS NOT USABLE AND THE AFTER 52,000 MILES I FEEL THIS IS A SITUATION OF DEFECTIVE BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597728June 11, 2014
ENGINE, FUEL SYSTEM, DIESEL
I OWN A 2003 GMC DURAMAX 167000 MILES, IT HAS BEEN A GREAT TRUCK UNTIL RECENTLY, AFTER ENGINE GETS HOT IT WILL NOT START BACK UP UNTIL IT HAS COOLED OFF! HAVE NOT BEEN ABLE TO FIND THE PROBLEM YET, BUT FOUND A LOT OF COMPLAINTS ONLINE FROM PEOPLE WITH THE SAME PROBLEM, [INJECTORS], VERY EXPENSIVE TO REPAIR!!! THIS PROBLEM IS VERY FRUSTRATING, WOULD BE GREAT IF GENERAL MOTORS WOULD CORRECT THIS PROBLEM!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596631June 6, 2014
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS AND THAT THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE BRAKES AND NOTICED THAT THE FAILURE WAS DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 8/19/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596776June 6, 2014
SERVICE BRAKES
DRIVING DOWN MIDDLEBELT ROAD COMING UP TO A RED LIGHT I HIT THE BRAKES AND THE BRAKE PEDAL WENT TO FLOOR, TRUCK FINALLY CAME TO STOP, LOOKED UNDER HOOD AND COULD SEE BRAKE FLUID LEAKING OUT OF RIGHT FRONT BRAKE LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595883June 3, 2014
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE EVENTUALLY CAME TO A STOP AND WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT BOTH REAR BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 08/12/2014*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592910May 20, 2014
ELECTRICAL SYSTEM
WHEN PLACED IN PARK THEN TURNED OFF THE KEY WOULDN'T COME OUT OF THE IGNITION, WHEN PLACED IN DRIVE WHILE RUNNING THE KEY WOULD COME OUT FREELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592881May 20, 2014
SERVICE BRAKES
APPROXIMATELY JULY 12,2013, I WAS TRAVELING DOWN THE ROAD DOING ABOUT 50, WHEN A CAR CUT ME OFF,I HAD TO APPLY THE BRAKES QUICKLY,AS I DID, I LOST MY BRAKES. AS I EXAMINED WHY, I FOUND OUT THAT MY DRIVERS SIDE REAR BRAKE LINE WAS RUSTED THREW. NOW IN 2014, MAY 13 , I WAS TRAVELING DOWN THE ROAD COMING TO A TRAFFIC LIGHT WHEN IT CHANGED TO YELLOW, I APPLIED MY BRAKES AND FOUND OUT ONCE AGAIN I HAVE NO BRAKES! THIS TIME THE BRAKE LINE FOR THE FRONT DRIVERS SIDE HAS RUSTED AWAY CAUSING BRAKE FLUID LOSS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587859May 12, 2014
SERVICE BRAKES
I WAS BACKING UP A TRAILER WITH MY 2003 GMC SIERRA AND TRIED TO STOP WHEN THE BRAKE PEDAL WENT TO THE FLOOR AND DID NOT STOP. CHECKED OUT THE BRAKES AND FOUND THAT THE BRAKE LINES ARE RUSTED BAD AND ONE HAD FAILED. I FOUND OUT THIS IS A COMMON PROBLEM WITH THIS TRUCK FOR THAT TIME PERIOD. READING ABOUT OTHER COMPLAINTS AND THERE ARE A LOT OF THEM . THIS IS NOT NORMAL AND VERY DANGEROUS AND THERE NEEDS TO BE A RECALL FOR THESE VEHICLES. THIS IS A SAFETY ISSUE AND WARRANTS A RECALL TO REPLACE THESE BRAKE LINES. THIS IS A SERIOUS ISSUE! THERE ARE NO WARNINGS, AND MOST OWNERS OF THESE VEHICLES, LIKE MYSELF ARE NOT AWARE OF THIS PROBLEM. IT MAKES ME SICK TO KNOW THAT GM IS AWARE OF THE POOR CHOICE OF MATERIALS THEY USED TO MAKE THESE BRAKE LINES AND BY DOING SO PUTTING OUR LOVE ONES IN DANGER AND PUT MONEY FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587366May 9, 2014
SERVICE BRAKES
2003 GMC SIERRA 1500, BRAKE LINE FAILURE. PURCHASED TRUCK NEW IN 2003 WHILE STATIONED IN THE SOUTH, TRANSFERRED TO NEW ENGLAND IN 2008. 50/50 NORTH-SOUTH TRUCK, CAN'T BLAME IT ALL ON ROAD SALT. EVENT: WHILE IN PARKING LOT THE BRAKE PEDAL WENT RIGHT TO THE FLOOR WHILE SHIFTING INTO REVERSE. BRAKE LINES COMPLETELY ROTTED OUT, FLUID ON THE GROUND LEFT FRONT SIDE AND UNDER DRIVERS SEAT AREA. DRUMS AND ROTORS WERE REPLACED TWO YEARS PRIOR. TRUCK WAS TOWED TO THE SHOP AND I'M STILL AWAITING THE ESTIMATE. AFTER QUICKLY READING THE AMOUNT OF ISSUES IN THE PAST 24 HOURS GM NEEDS TO RECALL AND FIX THESE ISSUE BEFORE LOSS OF LIFE NUMBERS INCREASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587114May 7, 2014
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2003 GMC SIERRA 2500. THE CONTACT STATED THAT THERE WAS A LOSS OF POWER WHILE TRAVELING AT ANY SPEED. THE WARNING LIGHT ILLUMINATED FOR LOSS OF POWER INTERMITTENTLY. THE CONTACT HAD TO DEPRESS THE ACCELERATION PEDAL TO THE FLOORBOARD TO ACCELERATE ON MORE THAN ONE OCCASION BUT TO NO AVAIL. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN FIVE TIMES, WHO WAS NOT ABLE TO REPLICATE OR DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE HAD ALSO BEEN TAKEN TO THE DEALER FOR DIAGNOSIS BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586512May 5, 2014
SERVICE BRAKES
DRIVING TO WORK ONE DAY, A CAR IN FRONT OF ME SUDDENLY STOPPED TO TURN LEFT. I HIT MY BRAKES AND FELT A "POP" AND THE BRAKE PEDDLE WENT STRAIGHT TO THE FLOOR, NO BRAKES. I WAS TRAVELING ABOUT 55 MPH SO AT THAT POINT, I AM A 55 MPH SPEAR ON WHEELS. I SWERVED TO THE RIGHT AND DROVE ACROSS SOMEONE'S DRIVEWAY AND THROUGH THEIR YARD. THIS WEEKEND WAS THE CITY WIDE GARAGE SALES, AND THANKFULLY, THESE FOLKS WERE NOT HAVING A SALE IN THEIR DRIVEWAY OR YARD, OR ELSE THIS COULD HAVE BEEN A TERRIBLE ACCIDENT. THE ONLY RUST ISSUE WITH THIS TRUCK IS THE BRAKE LINES AND FUEL LINES. IF YOUR LINES RUST BEFORE YOUR BODY RUST, THEN I FEEL THERE IS A SERIOUS DESIGN FLAW. IF IT WAS SOMETHING ELSE RUSTING THEN IT WOULDN'T BE AS BIG OF A DEAL. BUT WHEN YOU ARE TALKING BRAKE LINES, IT IS JUST A MATTER OF TIME BEFORE THIS FLAW CAUSES ANOTHER CATASTROPHIC BRAKE FAILURE, LEADING TO AN ACCIDENT INVOLVING SERIOUS INJURY OR DEATH. A 10 YEAR OLD TRUCK SHOULD NOT HAVE THIS PROBLEM. I HAVE OWNED VEHICLES THAT WERE 15, 20 YEARS OLD AND HAVE NEVER HAD TO REPLACE BRAKE LINES. SOMEONE'S LIFE IS WORTH SO MUCH MORE THAN A CHEAPLY MADE BRAKE LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586414May 4, 2014
SERVICE BRAKES
I WAS DRIVING MY 03 SIERRA, APPROACHING A STOPLIGHT AT A BUSY INTERSECTION WHEN I APPLIED THE BRAKES. THE TRUCK BEGAN TO SLOW AT FIRST BUT THEN THE PEDDLE IMMEDIATELY WENT COMPLETELY TO THE FLOOR. I BEGAN TO PUMP IT BUT THERE WAS NO RESPONSE. I WAS HEADING TOWARD THE INTERSECTION, THE LIGHT WAS RED, WITH BUSY CROSS TRAFFIC. THE STREET I WAS ON IS NARROW AND STEEP AND I BEGAN TO PICK UP SPEED. I SHIFTED THE TRANS INTO THE LOWEST GEAR AND STEPPED ON THE EMERGENCY BRAKE. THE TRUCK FINALLY CAME TO A STOP IN THE MIDDLE OF THE INTERSECTION, AS ONCOMING CARS LUCKILY AVOIDED HITTING ME. WHEN I WENT TO MY MECHANIC TO ARRANGE TO HAVE THE TRUCK TOWED, HE KNEW IMMEDIATELY WHAT THE PROBLEM WAS. HE TOLD ME, SIGHT UNSEEN, THAT THE BRAKE LINE UNDER THE DRIVER'S SIDE HAD RUPTURED. LATER, UPON INSPECTION, HE WAS CORRECT. HE ALSO TOLD ME THAT THIS WAS A VERY COMMON PROBLEM WITH THAT YEAR. HE REPLACED THE LINE AND I THOUGHT THAT HAD SOLVED THE PROBLEM; UNTIL TWO DAYS AGO. AGAIN, I AM DRIVING DOWN A HILL AND THE SAME THING HAPPENED. I WAS TOWING A VERY LARGE TRAILER THIS TIME AND THE EMERGENCY BRAKE HAD LITTLE AFFECT. LUCKILY, THERE WAS LITTLE TRAFFIC AND I WAS ABLE TO RIDE IT OUT WITHOUT INCIDENT. I HAVE SINCE DISCOVERED THAT THIS IS A PROBLEM WITH NOT ONLY THE 03 YEAR BUT 4 OR 5 YEARS PRIOR ALSO. ANOTHER MECHANIC TOLD ME THAT THE ENTIRE SYSTEM OF LINES SHOULD BE REPLACED SINCE GM USED A UNCOATED STEEL WHICH BEGINS TO BE COMPROMISED WITHIN JUST A FEW YEARS WHERE SALT IS HEAVILY USED IN THIS AREA. IT IS OBVIOUS THAT GM USED UNCOATED STEEL INSTEAD OF COATED OR STAINLESS TO SAVE A FEW DOLLARS. HAD MY 17 YEAR OLD SON BEEN DRIVING, THE OUTCOME COULD HAVE BEEN DISASTROUS. THIS IS ONLY ONE OF MANY PROBLEMS I HAVE HAD WITH THIS TRUCK. ANOTHER IS ERRONEOUS SPEEDOMETER READINGS. I WILL ADDRESS THESE IN ANOTHER POST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584028April 21, 2014
SERVICE BRAKES
YOU MUST TAKE ACTION ON THE GM BRAKE LINES IN THE EARLY 2000 TRUCKS. THE CORROSION IS NOT NORMAL COMPARED TO OTHER VEHICLES. EITHER THE METAL IS THINNER OR THERE IS SOMETHING IN THE METALLURGY ALLOWING INCREASE CORROSION. WITH THE WORST WINTER IN RECENT MEMORY, THESE BRAKE LINES WERE SUBJECTED TO MORE SALT THAN EVER. I REALIZE THAT THERE ARE TWO SETS OF BRAKE LINES AND IF ONE OF THEM FAILS THE VEHICLE STILL MAY STOP ALBEIT AT AN INCREASE DISTANCE. WHILE THIS MAY BE FINE FOR A SMALL CAR. THE VEHICLES WE ARE DEALING WITH ARE LARGE VEHICLES. THE BRAKE LINES ARE SUBJECTED TO THE MOST PRESSURE WHEN THE BEDS ARE LOADED AND/OR PULLING A TRAILER. THAT ALSO IS THE WORST TIME FOR THE BRAKE LINES TO FAIL. THESE VEHICLES ARE ALSO THE LEAST MANEUVERABLE IN CASE EVASIVE ACTION NEEDS TO BE TAKEN. ARE WE JUST WAITING FOR A FEW DEATHS FIRST?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584090April 21, 2014
SERVICE BRAKES
APPLIED BRAKES WHEN A DEER RAN IN FRONT OF THE TRUCK. STEEL BRAKE LINE FEEDING THE LEFT FRONT BRAKE RUPTURED AS A RESULT OF CORROSION JUST ABOVE THE FITTING WHERE THE STEEL LINE CONNECTS TO THE BRAKE HOSE. PEDAL IMMEDIATELY WENT TO THE FLOOR, BOTH BRAKING CIRCUITS FAILED. HAD TO USE THE EMERGENCY/PARKING BRAKE TO BRING THE TRUCK TO A STOP. VEHICLE IS NOT A SOUTHERN VEHICLE - WAS IN VERMONT FROM PURCHASE IN EARLY 2003 UNTIL MOVING TO VIRGINIA IN AUGUST OF 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582814April 15, 2014
SERVICE BRAKES
ABS ACTIVATES (NOTICED BY PULSING BRAKE PEDDLE) WHEN MOVING SLOWLY TO A STOP ON DRY CLEAN PAVEMENT. OCCURS RANDOMLY WHEN SLOWLY COMING TO A STOP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra