GMC Sierra Complaints (2002)

591 consumer complaints on file.

#10610520July 14, 2014
SERVICE BRAKES
BACKING MY TRUCK DOWN A BOAT LAUNCH TO PUT A PWC IN. AS I APPLIED THE BRAKE AT THE BOTTOM OF THE RAMP, THE PEDAL WENT TO THE FLOOR, LOSING ALL BRAKES. SINCE I WAS CLOSE TO THE WATER, BY THE TIME I GOT IT INTO FORWARD, IT WAS ALREADY OVER THE EDGE OF THE RAMP INTO THE WATER. SUBMERGED UP TO THE BOTTOM OF THE ROOF. A TOTAL LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10610139July 13, 2014
SERVICE BRAKES
STEEL BRAKE LINE RUPTURED WITH NO WARNING UNDER THE DRIVERS SIDE FLOOR PANEL. IT WAS THE LINE FROM THE MASTER CYLINDER TO THE ANTI-LOCK BRAKE ACTUATOR. READ DOZENS OF ONLINE POSTINGS ABOUT THIS BEING A HUGE PROBLEM AND WAS ENCOURAGED TO REPORT IT. SAFELY STOPPING THE TRUCK (EMPTY) WAS VERY HARD AND I COULDN'T IMAGING WHAT WOULD HAVE HAPPENED IF I HAD BEEN PULLING A TRAILER, WHICH IS VERY COMMON ON THIS TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608834July 8, 2014
SERVICE BRAKES
APPROACHING A STOP LIGHT OF A 55 MPH ROAD AND APPLIED THE BRAKES. THE TRUCK FAILED TO STOP. I WENT THROUGH THE RED LIGHT BUT DID NOT HIT ANY OTHER CARS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605537June 24, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE BRAKE PEDAL SANK ABORMALLY INTO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TURNED OFF AND RESTARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598688June 16, 2014
SERVICE BRAKES
2002 GMC SIERRA 1500-BRAKES WENT OUT SUDDENLY AS I WAS TURNING INTO A BUSY INTERSECTION. PEDAL WENT RIGHT TO THE FLOOR-NO BRAKES. THERE WAS NO SEPARATE SYSTEM CIRCUIT THAT BROUGHT THE TRUCK TO A HALT, THERE WERE NO DASHBOARD WARNING LIGHTS ENGAGED, AND NO BRAKE FLUID LEAK BEFORE THAT WOULD ALERT ME TO A FAILURE. HAD TO USE EMERGENCY BRAKE TO PULL OVER TO A SAFE SPOT- VEHICLE NEEDED TO BE TOWED TO REPAIR FACILITY. REPAIR FACILITY STATED THIS IS A COMMON PROBLEM WITH THESE VEHICLES- BUT THERE WAS NO RECALL OR SAFETY BULLETINS ISSUED THAT THEY COULD LOCATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596344June 5, 2014
SERVICE BRAKES
BRAKES WENT OUT NO WARNING, AFTER LOOKING ON DRIVERS SIDE SEAT UNDER TRUCK WHERE FLUID WAS RUNNING OUT SAW WHERE BRAKE LINE WAS RUSTED AND IT BUSTED. SO I TOOK SEVERAL PICTURES AND CALLED GMC, THEY IN TURN TOWED MY TRUCK TO AUFFENBERG OF CARBONDALE, ILLINOIS AT NO CHARGE. AT THIS TIME I STARTED RESEARCHING THE RUSTED BRAKE PROBLEM AND FOUND WHERE ALAN ADLER (MANAGER PRODUCT SAFETY COMMUNICATIONS) FOR GM SAID ON (ABC NEWS RUSTED BRAKE LINES) WHERE THEY WERE OFFERING A (KIT) TO HAVE THE RUSTED BRAKE LINES REPAIRED FOR A COST TO US OF $500.00. SO NOW TODAY 06/05/2014 MY TRUCK IS DONE AT A COST OF $1188.05 TO ME FOR THE DEALER KNOWS NOTHING OF THIS. I HAVE TRIED TO CONTACT ALAN ADLER THROUGH GM AND NO ONE KNOWS WHO HE IS, I HAVE SENT MANY COMPLAINTS AND TALKED WITH MANY PEOPLE AND NO ONE SEEMS TO KNOW WHAT I AM TALKING ABOUT. MY REF.# [XXX] WITH THE COMPLAINT DEPT. SO IF THIS MAN CAN SAY ON THE NEWS THAT THEY HAVE THIS KIT AND THAT ALL THE DEALERS WERE TOLD ABOUT IT HOW CAN THEY LIE AND CHARGE THE PEOPLE WHAT THEY WANT. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595609June 2, 2014
SERVICE BRAKES
I WAS DRIVING APPROX 35 MPH WHEN A DOG RAN IN FRONT OF MY VEHICLE. I APPLIED THE BRAKES TO AVOID HITTING THE DOG. A MOMENT LATER I WENT TO APPLY BRAKES TO SLOW DOWN FOR AN UNFAMILIAR TURN AND MY PEDAL WENT TO THE FLOOR. I MANAGED TO DOWNSHIFT TO COME TO A STOP AND UPON INSPECTION, NOTICED A HOLE IN MY DRIVERS SIDE REAR BRAKE LINE. ALL OF THE BRAKE LINES HAVE A SEVERE AMOUNT OF RUST. THE BUNDLE OF LINES RUNNING ALONG THE FRAME ON THE DRIVER'S SIDE ARE THE WORST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594102May 26, 2014
SERVICE BRAKES
WAS LEAVING MY DRIVE WAY AND WENT TO PUT ON BRAKES AND THEY MADE A HISSING SOUND AND PEDDLE WENT ALL THE WAY TO THE FLOOR AND BRAKE FLUID STARTED POURING OUT, SO PUSHED EMERGENCY BRAKE AND NOTHING HAPPENED THERE WAS NO BRAKES. WITH HELP GOT TRUCK BACK IN DRIVE WAY AND GOT UNDER TRUCK WHERE FLUID WAS LEAKING AND THE BRAKE LINES WERE ALL RUSTED INTO. THANK GOD I DIDN'T MAKE IT DOWN THE ROAD BEFORE THEY WENT OUT AND HIT OR KILLED SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588362May 14, 2014
SERVICE BRAKES
WAS APPROACHING AN INTERSECTION AND LIGHT TURNED YELLOW, APPLIED BRAKE AND PEDDLE WENT RIGHT TO THE FLOOR, COASTED THROUGH RED LIGHT AND IMMEDIATELY PARKED VEHICLE. TOWED TO LOCAL GARAGE AND FRONT BRAKE LINE IN THE MIDDLE (UNDER ROCK GUARD) SEVERELY RUSTED AND FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578328April 8, 2014
SERVICE BRAKES
WHEN IS THERE GOING TO BE A RECALL ON THE RUSTED BRAKE LINES, I ALREADY CRASHED IN 2006 WITH THE ABS SYSTEM WHICH FAILED AND WAS A FAILURE TO START WITH AND WHEN THEY FIXED, THE FIX ONLY LASTED FOR 14 MONTHS AND SINCE THEN I HAVE BE DRIVING WITH CONVENTIONAL BRAKES,SO ARE THEY WAITING FOR ME AND OTHERS TO CRASH AGAIN WITH THESE RUSTY BRAKE LINES. P.S. GOING ON 3RD. SET OF ROTORS IN THE REAR, ONLY 65,000 MI. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10577729April 6, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
DAYTIME RUNNING LIGHTS CONSTANTLY BURNING OUT. BULB HOLDER GETS MELTED. 90% OF CHEVROLET AND GMC TRUCK AND BLAZER HAVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577616April 5, 2014
SERVICE BRAKES
REAR BRAKE LINE RUSTED OUT OVER FUEL TANK WHERE LINE RUNS ON TOP OF FRAME RAIL. ALL BRAKE LINES RUSTED. ALSO FUEL LINES RUSTED. CAN OR WILL FAIL AT ANYTIME. MAY CAUSE AN ACCIDENT. NO BRAKE FAILURE LIGHT!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575971March 31, 2014
FUEL SYSTEM, GASOLINE
I HAVE 2 OF THESE VEHICLES AND KNOW A FEW FRIENDS WITH THE SAME. THE FUEL PUMP AND FUEL GAUGE IN THESE VEHICLES ARE FACTORY DEFECTIVE. THEY ARE VERY, VERY INACCURATE IN TELLING YOU HOW MUCH FUEL YOU HAVE. I HAVE RUN OUT OF FUEL MANY, MANY TIMES WITH 1/2 TANK, 3/4 TANK FULL OF FUEL. THIS IS VERY VERY DANGEROUS SINCE YOU HAVE NO WARNING AND LOSE ALL STEERING AND BRAKES WITH NO ENGINE POWER. A LOT OF MY FRIENDS HAVE HAD THE SAME PROBLEM WITH VERY SIMILAR MAKES AND MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575986March 31, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT THE BRAKES AND ABS WARNING LAMP ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ABS CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572983March 17, 2014
SERVICE BRAKES
TODAY I WAS ON FREEWAY IN BUMPER TO BUMPER TRAFFIC AND WHEN I WENT TO STOP MY BRAKES FLUTTERED AND MADE A WEIRD NOISE AND I PUSHED WITH ALL MY STRENGTH ON BRAKE PEDAL TO STOP AND WASN'T ABLE TO STOP LIKE 25 OTHER CARS IN MY LIFE WOULD HAVE STOPPED AND REAR ENDED A MINIVAN, THERE WAS MINIMAL DAMAGE DONE TO HIS VAN, MY BUMPER HAS A LITTLE DENT AND HIS VAN HAS A SMALL SCRATCH, THIS I THE THIRD TIME IN LAST WEEK THIS HAS HAPPENED WITH THE FIRST 2 ME THINKING IT WAS NOTHING BECAUSE IT ONLY HAPPENS MAYBE 1 OUT OF EVERY 300 BRAKE APPLICATIONS, I CAME HOME TODAY AND DID SOME RESEARCH ON GOOGLE AND FOUND OUT THERE ARE 1000S OF TRUCKS LIKE MINE WITH THE ABS ACTIVATING AT LOW SPEEDS CAUSING CRASHES, I CALLED GM AND ASKED A FEW QUESTIONS AND ALL THEY SAID WAS MY VIN DOES NOT QUALIFY FOR ABS OR BRAKE RECALL GM HAD ON THESE YR TRUCKS. IF MY TRUCK IS DOING THE SAME THING AS THESE TRUCKS THAT QUALIFIED FOR RECALL WHY WONT THEY FIX MIND BECAUSE OBVIOUSLY ITS SAME PROBLEM, THE GM GUY I SPOKE WITH PLAYED DUMB AND ACT LIKE HE HAS NEVER HEARD OF SOMEONE HAVING MY ISSUE, HE IS LYING BECAUSE THERE IS TONS OF PEOPLE ON THESE GM FORUMS THAT HAVE CALLED GM WITH SAME PROBLEM AS MINE WITH SAME RESULTS, PLEASE HELP ME OR LET ME KNOW WHAT RECOURSES I HAVE TO HAVE GM FIX THIS ABS ISSUES BEFORE SOMEONE GETS KILLED, THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572622March 16, 2014
ENGINE
THREE BROKEN MANIFOLD BOLTS. FROM WHAT I HEAR THIS IS A COMMON OCCURRENCE. THE BROKEN ONE CLOSE TO FIREWALL, WILL HAVE TO PULL ENGINE TO FIX. THERE SHOULD BE A RECALL ON THESE MANIFOLD BOLTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572531March 15, 2014
SERVICE BRAKES
XMAS TREE SHOPPING W/FAMILY VERY LONG STOPPING DISTANCE, THEN NO BRAKES. I MADE REPAIR AT HOLDING BRACKET NEAR LEFT FRONT WHEEL ON FRAME. THEN ON 2/25/2014 ANOTHER BRAKE LINE RUST FAILURE NEAR BUT IN BACK OF ABS MODULE TO BACK WHEELS. I REPLACED THAT SECTION . TODAY 3/15/2014 ANOTHER FAILURE AT THE FIRST SPOT,HOLDING BRACKET NEAR LEFT FRONT WHEEL ON FRAME. ALL THIS ON 2002 GMC SIERRA,FUNNY I HAVE A 2002 FORD TAURUS ALMOST THE SAME MILEAGE NO BRAKE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572554March 15, 2014
POWER TRAIN
THE TRANSMISSION CAME OUT OF REVERSE, AND WOULD NOT RETURN. NO REVERSE OR DRIVE AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565485February 23, 2014
SERVICE BRAKES
I WAS SLOWING TO A STOP LIGHT FROM RESIDENTIAL STREET,INTO A MAIN ROAD, AND BRAKE PEDAL WENT TO THE FLOOR. I PUMPED BRAKES AND RECOVERED PRESSURE AND STOPPED. I THEN PROCEEDED ON THE MAIN ROAD TO NEXT LIGHT. AFTER BEING AT THE LIGHT WITH MY FOOT ON THE PEDAL FOR APPROX. 15 SEC. THE PEDAL WENT TO THE FLOOR AND TRUCK BEGAN ROLLING FORWARD. I LET PEDAL GO AND PUMPED AND PRESSURE CAME BACK AND HELD FOR ABOUT 15 MORE SEC. THEN FAILED AGAIN WITH TRUCK ROLLING FORWARD. I THEN DROVE THE TRUCK DIRECTLY TO THE SHOP ABOUT 4 MILES AWAY. I WAS INFORMED THAT A VERY ALARMING AND COMMON OCCURRENCE WITH 99-06 GM TRUCKS OCCURRED. MY BRAKE LINES HAD RUSTED OUT COMPLETELY. 650.00 BUCKS LATER I'M BACK ON THE ROAD. I WAS TOLD TO LOOK AT THIS SITE AND I WAS AMAZED AT HOW MANY OTHER VEHICLES HAVE REPORTED THIS PROBLEM. I WAS WONDERING IF GM WOULD BE SO KIND AS TO AT LEAST PICK UP THE COST OF THE PARTS WHICH I WAS TOLD AROUND 100.00. WISHFUL THINKING I GUESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561702January 27, 2014
SERVICE BRAKES
BRAKE LINE BURST WHEN BRAKES WERE APPLIED. ACCORDING TO MULTIPLE REPAIR FACILITIES ALL BRAKE LINES ARE EXTREMELY RUSTED AND MUST BE REPLACED. REAR BRAKE COMPONENTS ALSO RUSTED AND MUST BE REPLACED. COST OF REPAIRS EXCEEDS $3000.00. I'VE HAD SEVERAL VEHICLES THE SAME AGE ( WITH MORE MILES ) THAT DON'T HAVE NEARLY THE SAME AMOUNT RUST EVEN THOUGH THEY TOO HAVE SPENT THEIR WINTERS IN MICHIGAN. STOPPING A VEHICLE HAS TO BE THE MOST IMPORTANT ASPECT OF A VEHICLE TO GET CORRECT. HOW IS IT THAT MANUFACTURES ARE NOT REQUIRED TO USE THE BEST PRODUCT AVAILABLE FOR BRAKE LINES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra