GMC Sierra Complaints (2015)

916 consumer complaints on file.

#10691976March 4, 2015
EXTERIOR LIGHTING
THE HEAD LIGHTS ON THIS TRUCK ARE OF POOR DESIGN AND ARE VERY WEAK. THE LIGHTS DO NOT ADEQUATELY LIGHT THE ROAD AHEAD OR THE SHOULDERS. THEY WILL BECOME A CONTRIBUTING FACTOR IN CRASHES AND DEATHS UNLESS THEY ARE IMPROVED! I CAN'T BELIEVE THESE HEADLIGHTS WOULD PASS THE MINIMUM STANDARDS FOR ILLUMINATION IF FOLLOW UP TESTING IS DONE IN POOR WEATHER CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690964February 26, 2015
EXTERIOR LIGHTING
VEHICLE LOW BEAM HEAD LIGHTS HAVE VERY POOR COVERAGE AND BRIGHTNESS. WHEN DRIVING AT NIGHT THEY BARELY LIGHT THE ROAD IN FRONT OF THE VEHICLE. COVERAGE SIDE TO SIDE IS VERY WEAK. ADDITIONALLY WHEN IT IS RAINING OUT, IT IS LIKE DRIVING WITH NO HEADLIGHTS ON AT ALL. I HAVE CONTACTED THE DEALER AND THEY HAVE INDICATED THIS IS COMMON COMPLAINT ON 2014 SIERRA 1500S AND ALL 2015 SIERRAS SINCE THE LAST REDESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690231February 24, 2015
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, STEERING: STEERING WHEEL/HANDLE BAR, STEERING, POWER TRAIN, STRUCTURE, ENGINE, SEATS, EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2015 GMC SIERRA. THE CONTACT STATED THAT WHILE DESCENDING DOWN HILL AT NIGHT, THE LOW BEAM HEAD LIGHT PROVIDED POOR VISIBILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5. UPDATED 03/30/15*LJ UPDATED 06/23/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690033February 23, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2015 GMC SIERRA 3500. THE CONTACT STATED THAT A SNOW PLOW WAS INSTALLED BY A DEALER HOWEVER, AFTER THE INSTALLATION, THE INSTRUMENT PANEL WAS DIM AND THE HEADLIGHTS FAILED TO ILLUMINATE. THE TECHNICIAN UNINSTALLED THE SNOW PLOW AND THE VEHICLE RESUMED TO FUNCTION AS NORMAL. THE TECHNICIAN THEN REINSTALLED THE SNOW PLOW A SECOND TIME BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684051February 18, 2015
EXTERIOR LIGHTING
THIS VEHICLE HAS A 2 PHASE(LOW/HIGH BEAM) SINGLE LIGHT THAT IS EXTREMELY WEAK/DIM TO THE POINT WHERE IT IS UNSAFE TO DRIVE AT NIGHT. I CANNOT BELIEVE THAT THE EXISTING LIGHTS ARE ACCEPTABLE AND PASSED WHATEVER STANDARD/REGULATION REQUIRED. AT NIGHT, WITH THE LOW BEAMS YOU GET ABOUT 30-50FT OF LIGHT OUTPUT WHICH EQUATES TO LESS THEN A SECOND OF REACTION TIME WHEN DRIVING. THE HIGH BEAMS SIMPLY LIGHTUP ROAD SIGNS TO THE POINT OF BLINDNESS WITH IT REFLECTION BUT DOES NOT LIGHT UP THE ROAD. I TYPICALLY DON'T WRITE UNLESS I FEEL THIS IS COMPLETELY WRONG. GM WON'T ACKNOWLEDGE ANYTHING BUT IT IS ONLY A MATTER OF TIME BEFORE THERE ARE SERIOUS INJURIES AND/OR DEATH DUE DIRECTLY TO THIS PROBLEM. I AM NOW SPENDING ANOTHER $800(ON TOP OF THE $55000) I PAID FOR THIS TRUCK TO GET AFTERMARKET HID LIGHTS. CAN YOU PROVIDE FEEDBACK AS THIS HAS BEEN A CONCERN AMONGST ALL OWNERS OF THIS VEHICLE. I CAN'T BELIEVE GM IS SWEEPING THIS ISSUE UNDER THE RUG SORT OF SPEAK. I HAVE BEEN IN CONTACT WITH OWNERS WHO HAVE BEEN REFUNDED ANYWHERE BETWEEN $200-900 BUT THEY MUST SIGN CONFIDENTIALITY FORMS PRIOR TO RELEASE SO SOMETHING IS BEING HIDDEN. (PS-I LIVE IN ONTARIO CANADA...WONT LET ME INPUT CANADIAN RESIDENCE BELOW). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683564February 15, 2015
EXTERIOR LIGHTING
AT HIGHWAY SPEEDS THE VEHICLE LOW BEAM HEADLIGHTS DO NOT PROVIDE SUFFICIENT ILLUMINATION TO OPERATE IN A SAFE MANNER. THIS LACK OF LIGHTING RESULTS IN AN AVOIDABLY UNSAFE PRACTICE OF OVERDRIVING THE HEADLIGHTS. THE HEADLIGHTS SHOULD ILLUMINATE FAR ENOUGH IN FRONT SO THAT IS NOT POSSIBLE TO OVERDRIVE YOUR LIGHTS AT NORMAL HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682818February 11, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE DEFROSTER SYSTEM FAILED TO DEFROST THE WINDSHIELD. IN ADDITION, THE WINDSHIELD WIPERS CAUSED ICE BUILD UP. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681638February 5, 2015
EXTERIOR LIGHTING
OPERATED TRUCK FOR THE FIRST TIME IN A RURAL AREA AT NIGHT YESTERDAY. LOW BEAMS PROVIDE INADEQUATE LIGHT BRIGHTNESS AND REACH. NO APPROPRIATE LATERAL LIGHTING. ONCOMING TRAFFIC "WASHED OUT" MY LIGHTING. CAN NOT EXCEED 30MPH WITHOUT JEOPARDIZING SAFETY. THESE HEADLAMPS ARE DANGEROUS ON LOW BEAM. HIGH BEAMS WERE SUFFICIENT. THE LIGHTS ARE A HAZARD TO THE TRAVELING PUBLIC AT LARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680592February 2, 2015
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ACTIVATE. AS A RESULT, THE CONTACT'S VISIBILITY WAS DIMINISHED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE HEADLIGHTS WERE FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 420.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680532February 2, 2015
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2015 GMC SIERRA. WHILE DRIVING AT 45 MPH, THE HEADLIGHTS WERE ENGAGED BUT FAILED TO FULLY ILLUMINATE. AS A RESULT, THE CONTACT'S VISIBILITY WAS DIMINISHED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE HEADLIGHTS WERE NOT ADJUSTABLE FOR LATERAL MOVEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679505January 28, 2015
POWER TRAIN
I HAD MADE A COMPLAINT TO CHAPDELAINE BUICK- GMC THAT MY BRAND NEW TRUCK DID NOT SEEM TO GO INTO FOUR WHEEL DRIVE. I WAS TOLD TO BRING THE TRUCK TO THE DEALERSHIP AND THEY WOULD CHECK IT FOR ME. I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE TRUCK WORKED JUST FINE IN FOUR WHEEL DRIVE. I THEN NOTICED THAT THE TRUCK SEEM TO SHIFT VERY ROUGH AND I CALLED THE SERVICE DEPARTMENT AND TOLD THEM THAT SOMETHING HAD TO BE WRONG. THE SERVICE DEPARTMENT ASKED ME TO BRING THE TRUCK BACK DOWN TO THEM THE NEXT DAY AND THEY WOULD TAKE IT FOR A TEST DRIVE. WHILE I WAS DRIVING THE TRUCK TO THE DEALERSHIP IT SHIFTED FROM DRIVE INTO NEUTRAL.I COASTED TO A STOP PUT THE VEHICLE INTO PARK SHUT OFF AND RESTARTED THE ENGINE AND THEN SHIFTED BACK INTO DRIVE AND TRIED TO DRIVE AGAIN. THIS TIME THE VEHICLE SERVICE ENGINE LIGHT CAME ON AND THE VEHICLE STAYED IN LOW GEAR AND WOULD NOT SHIFT INTO A HIGHER GEAR. THE BEST SPEED I COULD MAKE WAS 10 MPH. I STOPPED THE VEHICLE AND RESTARTED TWO MORE TIMES. ON THE SECOND TRY THE VEHICLE DID GO INTO DRIVE. I MADE IT TO THE DEALERSHIP AND THEY TOOK IT FOR A TEST DRIVE AND UPON THEIR RETURN GAVE ME A LOANER VEHICLE. THEY HAD TO REBUILD THE TRANSMISSION ON MY BRAND NEW TRUCK WHICH TOOK ABOUT THREE DAYS. THANKFULLY THIS EVENT TOOK PLACE ON A BACK ROAD WITH LITTLE TRAFFIC. IF IT HAD HAPPENED ON A BUSY ROAD AN ACCIDENT MIGHT HAVE OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679213January 27, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
DURING NIGHT OPERATION WITH THE INSTRUMENT CLUSTER ADJUSTED TO PROPER BRIGHTNESS THE CENTER CONSOLE LIGHTS AND MOST NOTABLY, THE INTELLILINK SCREEN ARE DANGEROUSLY BRIGHT. THE INTELLILINK SCREEN DOES NOT HAVE AN INDEPENDENT BRIGHTNESS CONTROL FROM THE DIMMER. WHEN SET TO OFF IN AN ATTEMPT TO MITIGATE THE PROBLEM, THE INTELLILINK SCREEN REACTIVATES WITH SUBSYSTEM ADJUSTMENT, E.G. TEMPERATURE ADJUSTMENT, ABSOLUTELY DESTROYING NIGHT VISION OF THE DRIVER. IF ADJUSTING THE BRIGHTNESS LEVEL TO ACCEPTABLE FOR THE CENTER CONSOLE LIGHTING AND INTELLILINK THE INSTRUMENT CLUSTER IS SO DIM THAT IT REQUIRES UNSAFE LEVELS OF DRIVER ATTENTION TO PROCESS THE DIMLY LIT INFORMATION. DEALER VERIFIED ISSUE ON TWO SERVICE VISITS BUT UNABLE TO CORRECT PER MANUFACTURER. SAFETY COMPLAINT REGISTERED BY ME WITH GMC INFOTAINMENT CUSTOMER SUPPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679336January 27, 2015
EXTERIOR LIGHTING
VERY POOR VISIBILITY AT NIGHT DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669182December 30, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 GMC SIERRA. WHILE DRIVING 30 MPH, THE HEADLIGHTS WERE DIM AND THE CONTACT COULD NOT VIEW THE ROAD PROPERLY. THE CONTACT WAS CONCERNED FOR HIS SAFETY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 12,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662282December 4, 2014
EXTERIOR LIGHTING
THE PROJECTOR HEAD LIGHTS ARE VERY POOR AT BEST. VERY LOW ILLUMINATION. IT IS VERY DIFFICULT TO SEE THE ROAD AT NIGHT. DRIVING IN SOME CONDITIONS IT IS EXTREMELY DIFFICULT TO SEE THE ROAD AND THE SIDES OF THE ROAD. WHEN MAKING A RIGHT HAND TURN THE DRIVER CANNOT SEE ANYTHING ON THE RIGHT. WHEN RAINING THE DRIVER CANNOT SEAT ALL. IT IS LIKE DRIVING A 1960 VINTAGE VEHICLE. THERE ARE MANY COMPLAINTS ON THE WEB. I NOTIFIED GMC ABOUT THIS ISSUE. THE RESPONSE IS THE LIGHTS WORK AS DESIGNED. THIS IS A TERRIBLE DESIGN.THERE WILL BE ACCIDENTS DUE TO THIS ISSUE. GM SHOULD BE PROACTIVE BEFORE THERE ARE FATALITIES. I HOPE THAT NOTIFYING YOU THAT YOU WILL HELP SOLVE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652782November 5, 2014
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS 2015 GMC SIERRA K3500 DENALI. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO PROVIDE ENOUGH LIGHTING CAUSING THE CONTACT'S VISIBILITY TO BE DIMINISHED. AS A RESULT, THE CONTACT WAS ONLY ABLE TO DRIVE THE VEHICLE WITH HIGH BEAMS ON AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE HEAD LAMPS WERE PERFORMING TO FACTORY SPECIFICATION. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 290.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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