GMC Sierra Complaints (2014)

895 consumer complaints on file.

#10721668May 27, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 GMC SIERRA 3500. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE UNINTENTIONALLY ACCELERATED WITHOUT WARNING. IN ADDITION, WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED UNINTENTIONALLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,638.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714150May 2, 2015
VEHICLE SPEED CONTROL
MARK PORTER GM SUPERSTORE IN POMEROY, OH SOLD ME A NEW TRUCK WITH UNRESOLVED RECALLS IN DECEMBER 2014, ONE BEING GM RECALL 14192. THE ENGINE IN MY TRUCK FAILED ON JANUARY 1, 2015, AND THE RECALLS WERE DISCLOSED TO ME WHEN THE TRUCK WAS TOWED IN FOR REPAIR, APPROXIMATELY 2 WEEKS AFTER PURCHASE. THE AFOREMENTIONED SAFETY RECALL IS IN REFERENCE TO A POTENTIAL TRANSFER CASE SELECTOR MALFUNCTION. AFTER REPAIR OF THE RECALL, I HAD A MALFUNCTION OF THE TRANSFER CASE SELECTOR, EXCEPT IT BECAME STUCK IN 4 WHEEL DRIVE, INSTEAD OF SHIFTING TO NEUTRAL. I HAD ALSO BEEN EXPERIENCING ISSUES WITH THE CRUISE CONTROL, WHICH I ASKED THEM TO ADDRESS WHILE IT WAS IN THERE FOR THE 4 WHEEL DRIVE SELECTOR PROBLEM. THE SERVICE DEPT RESET THE 4WD SELECTOR AGAIN, AND TOLD ME THAT MY CRUISE CONTROL ISSUE WAS RELATED TO THE 4WD ISSUE. I STILL HAVE ISSUES WITH THE CRUISE CONTROL, AND HAVE REQUESTED A BUY BACK. IT HAS BEEN APPROXIMATELY 5 WEEKS SINCE I INFORMED THEM THAT I FEEL MY VEHICLE IS UNSAFE, AND NOBODY HAS MADE ANY EFFORT TO HELP AT ALL. I WOULD LIKE TO RETURN MY VEHICLE FOR A FULL REFUND, AS WELL AS I WOULD LIKE TO SEE THE DEALERSHIP FINED FOR SELLING ME A VEHICLE WITH AN UNRESOLVED SAFETY RECALL. I FEEL THIS IS UNACCEPTABLE ON THEIR BEHALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713075April 27, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE LOW BEAMS AND HIGH BEAMS WERE EXTREMELY DIM WHEN ACTIVATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30. UPDATED 6/22/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712706April 24, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE ATTEMPTING TO STOP THE VEHICLE, A KNOCKING SOUND WAS HEARD AND THE CONTACT FELT A JOLT FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT 3/4 FUEL LEVELS IN THE FUEL TANK CAUSED THE FAILURE. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000. UPDATED 6/11/15*CN UPDATED 7/16/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712254April 22, 2015
VISIBILITY/WIPER, EXTERIOR LIGHTING
I PURCHASE THIS VEHICLE NOV. 2013, AND EVER SINCE I NOTICE THAT THE HEADLIGHT ON THIS VEHICLE DO NOT LIGHT THE ROAD PROPERLY, WHETHER YOU HAVE THEM IN LOW OR HIGH BEAM. THE DISTANCE OF THE LOW AND HIGH BEAM APPEAR TO BE THE SAME (AT TIMES IT SEEMS THE HIGHS) ARE AIMING SKYWARD. NOT TO LONG AGO I ALMOST RAN OVER A WOMAN AND A CHILD WHO WERE CROSSING A STREET OVER TO MY LEFT WHEN I WAS ATTEMPTING TO MAKE A LEFT TURN (THIS WAS A DARK AREA). LUCKILY I WAS GOING SLOW WHEN I WAS MAKING THE TURN AND WAS ABLE TO SEE THEM WHEN THE HEADLIGHTS HIT THEM AND CAME INTO VIEW. BY THIS STATEMENT I AM TRYING TO POINT OUT THAT THERE NO LIGHTING TO EITHER SIDE OF THE VEHICLE, I AM SURE (POSITIVE) THAT IF I WOULD HAVE BEEN MAKING A RIGHT TURN AN ACCIDENT WOULD HAVE HAPPEN. ARE THERE ANY RECALLS REGARDING THIS PROBLEM? IF NOT, I THINK THERE SHOULD ONE. BECAUSE IF SOMETHING LIKE THIS EXAMPLE I AM SUBMITTING TO YOU EVER HAPPENS, THE DRIVER WILL HELD RESPONSIBLE. AN IN MY CASE IT WILL BE BLAMED DUE TO MY AGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705941April 15, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD ENOUGH. VERY DIM AND CANNOT EVEN TELL WHERE CUT OFF LINE IS. EVEN WITH FOG LIGHTS ON, IT IS UNSAFE TO DRIVE AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705514April 14, 2015
EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMPS DO NOT ADEQUATELY LIGHT UP ROAD. VERY UNSAFE. DEALER WON'T HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704545April 8, 2015
VISIBILITY/WIPER, EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS TRUCK PROVIDE INADEQUATE LIGHTING, INCLUDING BOTH LOW BEAMS AND HIGH BEAMS. ANY NIGHT DRIVING IS DIFFICULT DUE TO LIMITED VISIBILITY, THERE SIMPLY IS NOT ENOUGH ILLUMINATION TO SEE. CAN BE VERY DANGEROUS - ESPECIALLY AT SPEEDS ABOVE 35 MPH OR DURING PRECIPITATION. THE HEADLIGHT HAS A SEVERE DESIGN FLAW WITH GMS APPROACH AT A SHUTTER SYSTEM. THIS TYPE OF DESIGN DOES NOT LEAVE ANY OPTIONS FOR SIMPLY CHANGING THE TYPE OF BULB - THE DESIGN IS ACTUALLY AT FAULT FOR THE POOR VISIBILITY. THE VISIBILITY PROBLEMS SIMPLY CANNOT BE FIXED WITH A DIFFERENT BULB TYPE DUE TO THE SHUTTER DESIGN TYPE. MANY COMPLAINTS ARE BEING REGISTERED ONLINE RELATED TO THE VISIBILITY PROBLEM. THESE TRUCKS ARE NOT SAFE TO DRIVE AT NIGHT. IF THERE IS A STANDARD FOR MINIMUM HEADLIGHT ILLUMINATION FOR NIGHT TIME DRIVING, THIS MODEL HEADLIGHT NEEDS TO BE REVIEWED IF IT IS MEETING THE MINIMUM STANDARD. NOT SAFE, A DEFINITE PROBLEM THAT NEEDS ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703822April 5, 2015
EXTERIOR LIGHTING
PURCHASED THIS VEHICLE JULY 2013. THE HEADLIGHTS ARE EXTREMELY INADEQUATE AND A HAZARD TO DRIVING. THE INADEQUATE LIGHTING HAS CAUSED ME TO RUN OFF THE ROAD ON MORE THAN ONE OCCASION DUE TO THE EXTREME CURVATURE OF THE ROAD AND THE LACK OF ADEQUATE LIGHTING TO SEE THE CURVE AHEAD. THE HEADLIGHTS ALSO DO NOT AFFORD YOU TIME TO SEE ROAD HAZARDS IN THE ROADWAY. GM NEEDS TO DESIGN A FIX FOR THIS DANGEROUS DEFECT. THE *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703208April 1, 2015
SUSPENSION, STRUCTURE:BODY
THE CENTER CONSOLE WITH SHAKE EXCESSIVELY IF GOING 70-80 MPH. IT WILL ALSO SHAKE BAD GOING DOWN A MAIN ROAD I DRIVE ON DAILY DOING 45-55 MPH. THE TRUCK HAS HAD THE TIRES REBALANCED TWICE NOW WITH NO SOLUTION FOUND. THE TRUCK HAS BEEN IN THE SHOP OVER 20 DAYS ALL TOGETHER FOR OTHER VIBRATION ISSUES AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701886March 26, 2015
EXTERIOR LIGHTING
HEADLIGHTS ARE A SAFETY ISSUE WITH THIS TRUCK. CAN NOT SEE THE SIDES OF THE ROAD AND THE ROADWAY IS VERY DIM. I HAVE CONTACTED GM MANY TIMES WITH NO ANSWER TO THE PROBLEM. ONE TIME THEY SAID, TURN ON THE FOG LIGHTS WHEN YOU ARE ABOUT TO TURN A CORNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701960March 26, 2015
EXTERIOR LIGHTING
HEADLIGHT OUTPUT IS HORRIBLE AT NIGHT TIME DRIVING ON THE HIGHWAY. IT IS FLAT OUT DANGEROUS. THE HEADLIGHTS ARE ONLY ADEQUATE FOR CITY DRIVING AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700933March 22, 2015
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I PURCHASED NEW IN 2014 A GMC SIERRA 4X4 I TAKE VERY GOOD CARE OF MY VEHICLES I PARK INSIDE A HEATED GARAGE AN WASH ONCE SOMETIMES TWICE A WEEK, INCLUDING UNDERCARRIAGE. IN JANUARY WHILE WASHING UNDERCARRIAGE I NOTICED THE COATING ON THE FRAME IS COMPLETELY COMING OFF THE FRAME WITH JUST THE SPRAY OF GARDEN HOSE. I NOTIFIED THE SERVICE DEPARTMENT AT UPSTATE CHEVROLET IN ATTICA AT MY LAST SERVICE MARCH 16 2015. THE DEALERSHIP WILL ALSO VERIFY HOW WELL I MAINTAIN MY VEHICLES. I AM NOW WAITING FOR A RESPONSE! IN THE MEAN TIME I WENT ON LINE TO SEE IF ANYONE ELSE IS HAVING SAME PROBLEM AND TO NO SURPRISE ALOT OF GMC TRUCK OWNERS ARE COMPLAINING OF THIS EXISTING PROBLEM AS WELL. PLEASE CONTACT ME. MY FAMILY AN I HAVE BEEN DEDICATED GM OWNERS AND I AM ASKING IF THIS FALLS UNDER THE LEMON LAW. THANK YOU FOR YOUR CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700683March 20, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEAD LAMP HIGH BEAMS WERE TURNED ON, BUT FAILED TO ILLUMINATE ADEQUATELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695369March 19, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS ARE TERRIBLE FOR NIGHT DRIVING...VERY POOR VISIBILITY. IT IS VERY DANGEROUS TO DRIVE AT NIGHT AND IS A SAFETY CONCERN.. GM REFUSES TO CORRECT THIS VERY POOR VISIBILITY CAUSED BY THE HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695002March 18, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS ON THE 2014 GMC SIERRA 1500 ARE NOT ADEQUATE FOR NIGHT TIME RURAL DRIVING. ON 7 OCT 2014 AT APPROX. 5:30AM A DEER RAN INTO THE SIDE OF MY TRUCK HITTING JUST BEHIND THE DRIVER'S SIDE FRONT WHEEL BECAUSE I WAS NOT ABLE TO SEE IT IN TIME TO AVOID HITTING IT BECAUSE OF THE POOR HEADLIGHT LIGHTING DESIGN OF THE TRUCK. IF THE HEADLIGHT LIGHTING DESIGN ON THE TRUCK WAS ADEQUATE I WOULD HAVE BEEN ABLE TO AVOID HITTING THE DEER.THE LOW BEAMS DO NOT LIGHT UP THE SHOULDER OF THE ROAD ENOUGH OR IN FRONT OF YOU FOR MORE THAN APPROX. 50' TO 75' (THAT'S PROBABLY BEING GENEROUS) AND THE HIGH BEAMS ARE JUST AS BAD AND POINT UP IN THE AIR. THE NHTSA SHOULD IMMEDIATELY DO SOMETHING ABOUT THIS AND MAKE GM FIX THIS PROBLEM BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED OR IS THAT WHAT YOU ARE WAITING ON TO HAPPEN BEFORE YOU DO SOMETHING ABOUT THIS PROBLEM. I KNOW YOU HAVE RECEIVED NUMEROUS COMPLAINTS ABOUT THIS PROBLEM AND SO HAS GM BUT TO DATE I HAVEN'T SEEN ANY ACTION TAKEN. IS THIS GONNA BE ANOTHER COVER UP BY GM WITH YOUR HELP BECAUSE BOTH YOU AND GM ARE AWARE OF THE PROBLEM BEFORE YOU TAKE ACTION OR ARE YOU GONNA DO WHAT YOU ARE SUPPOSE TO DO AND KEEP US SAFE ON THE HIGHWAYS. IT WAS THE GOVT THAT BAILED THEM OUT WHEN THEY WERE GOING BANKRUPT NOT SO LONG AGO SO WHY ISN'T THE GOVT (NHTSA) HELPING THE PUBLIC NOW AND BAILING US OUT TO FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694324March 15, 2015
EXTERIOR LIGHTING
I WISH TO COMPLAIN ABOUT THE HEADLIGHTS ON THIS VEHICLE. THEY ARE REALLY TERRIBLE. LOW BEAM DOES NOT PROJECT FAR ENOUGH, AND HIGH BEAM SEEMS TO ILLUMINATE ROAD SIGNS AT A DISTANCE, BUT NOT ADEQUATE FOR THEIR PURPOSE. SEEMS AS THEY ARE MORE OF A SPOTLIGHT THAN A HEADLIGHT. THESE ARE THE MOST UNSAFE HEADLIGHTS I HAVE EVER HAD IN 43 YEARS OF DRIVING. AGAIN, THERE WAS NO ACCIDENT THANKFULLY, AND I JUST WISH TO FILE MY COMPLAINT AND CONCERN. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692929March 9, 2015
EXTERIOR LIGHTING
I PURCHASED 2014 GMC SIERRA 1500 ON OCTOBER 20TH 2014 AT THIS TIME IT HAS 1700 MILES ON IT. THE FIRST TIME OF MAYBE 3 TIMES THAT I DROVE THE VEHICLE AT NIGHT I WAS DISCOURAGED WITH THE HEADLIGHTS. I COULD BARELY SEE THE ROADWAY AND I COMMENTED TO MY FIANCE THAT THEY WERE TERRIBLE AND THAT I WAS AFRAID I WOULD HIT SOMETHING. I HAPPENED TO LOOK FOR RECALLS ON THE INTERNET AND NOTICED THAT THERE ARE MANY COMPLAINTS REGARDING THIS ISSUE. I AM SHOCKED THAT THERE HAS NOT BEEN ANYTHING TO CORRECT THE PROBLEM. I AM HESITANT TO DRIVE IT AT NIGHT. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692263March 5, 2015
EXTERIOR LIGHTING
THERE TRULY IS NO ACCIDENT AT THIS TIME. HOWEVER ... IF THIS CONDITION ISN'T CORRECTED, THERE WILL BE ACCIDENTS. THESE MAY RESULT IN NOT ONLY LOSS OF LIFE OR PROPERTY, BUT POSSIBLE CRIMINAL PROSECUTION. THE ISSUE: THE PROJECTOR HEADLAMP DESIGN OF THE 2014 GMC SIERRA IS EXTREMELY SUBPAR FOR LIGHTING THE ROADWAY AHEAD OF YOU. INDIVIDUALS, IN ORDER TO NOT "OUTDRIVE" THEIR LIGHTS, WOULD PROBABLY HAVE TO GO BELOW POSTED MINIMUM SPEED LIMITS ON HIGHWAYS, PRESENTING YET ANOTHER ISSUE FOR THE DRIVER AS WELL AS THOSE WHO WOULD APPROACH FROM THE REAR IN NIGHTTIME DRIVING CONDITIONS. I CONTACTED GMC ... AWARE OF THE ISSUE. NO HELP AT THIS TIME. I GOT THE IMPRESSION FROM THE OPERATOR THAT "NOT ENOUGH PEOPLE HAVE FILED COMPLAINTS." I'M GUESSING THAT WHEN THE CATASTROPHIC AND TRAGIC HAPPENS, IT WILL NOT MATTER THAT NOT ENOUGH PEOPLE FILED COMPLAINTS ... OFFICIALLY. SLIGHT RESEARCH ON THE INTERNET WILL SHOW MANY INDIVIDUALS COMPLAINING ABOUT THE ISSUE. BUT GMC'S ADMISSION THAT THEY ARE "AWARE" BUT ARE TAKING NO ACTION AT THIS POINT IS VERY DISTURBING. I WOULD HAVE THOUGHT THAT DESIGN ISSUES WOULD HAVE HAD TO BE CLEARED BY AN OVERSIGHT AGENCY OF SOME SORT? I JUST DISCOVERED THE EXTREMELY SCARY FEELING OF "DRIVING IN THE DARK" ... BASICALLY ... AFTER HAVING MY TRUCK SINCE THANKSGIVING. BUT I DRIVE MOSTLY IN THE DAYLIGHT, AND HAVE BEEN ON INTERSTATE 20 IN ONE OF THE BUSIEST SECTIONS WITH TRAFFIC AT NIGHT ... NOT REALIZING HOW MUCH OTHERS' LIGHTS WERE HELPING. WHEN DRIVING ALONE ON A RURAL ROAD, HOWEVER, IT IS TANTAMOUNT TO DRIVING WITH A FLASHLIGHT WHEN IT COMES TO SAFETY. I AM WANTING TO TRUST THAT THE AGENCY TASKED WITH SAFETY WILL PLEASE LOOK INTO THIS ISSUE? BEFORE SOMEONE OR MULTIPLES LOSE THEIR LIVES AND LAWSUITS ENSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684173February 18, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS ON THIS VEHICLE ARE TERRIBLE. VERY POOR ILLUMINATION FOR NIGHT DRIVING.THERE SHOULD BE A SAFETY RECALL FOR THESE HEADLIGHTS, PICKUP IS DANGEROUS TO DRIVE AT NIGHT.HEADLIGHTS LIGHT UP ROAD ABOUT 50-60 FEET AND OFFER VERY POOR SIDE VISION.HIGH BEAMS ARE USELESS AND SHINE UP IN THE TREES AND NOT ON THE ROAD.VEHICLE HAS PROJECTORS WITH ONLY A FLAPPER TO CHANGE HIGH/LOW BEAM.IHAVE BEEN DRIVING FOR 40 YEARS AND HAVE NEVER DRIVEN A VEHICLE WITH THIS POOR HEADLIGHT DESIGN. I CANNOT BELIEVE HEADLIGHT PASSED PHOTOMETRIC DESIGN CERTIFICATION (MAYBE THEY DID NOT) I HAVE COMPLAINED TO GMC BUT THEY SAY HEADLIGHTS ARE WORKING AS DESIGNED. HEADLIGHT ASSEMBLIES WERE REPLACED ONCE AND ADJUSTED SEVERAL TIMES BY DEALER.STILL NO REMEDY TO THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra