GMC Sierra Complaints (2014)

895 consumer complaints on file.

#10823177January 29, 2016
STRUCTURE:BODY
THE FACTORY INSTALLED RUNNING BOARDS ARE UNSAFE. THE TREADS NEED TO BE LARGER, MORE AGGRESSIVE AND ROTATED 90^. AS THEY ARE THEY ARE SIMPLY SKID PADS WHEN WET OR FROZEN. YOU SIMPLY NEED TO TRY AND ENTER OR EXIT THE VEHICLE AND SEE HOW EASILY YOUR FOOT SIDES OFF CAUSING THE PERSON THE FALL. I HAVE TAKEN SEVERAL SLIPS/FALLS. TODAY I HIT THE BACK OF MY HEAD ON THE DOOR JAM. JUST ROTATING THE TREAD NINETY DEGREES WOULD HELP.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10822462January 27, 2016
EXTERIOR LIGHTING
THE HEAD LIGHT ON MY $30.000 SIERRA TRUCK CAN,T SEE AT NIGHT! GM NEEDS A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818597January 7, 2016
EXTERIOR LIGHTING
THE PROJECTOR BEAM HEADLIGHTS ON MY 2 YEAR OLD GMC SIERRA ARE, AND HAVE BEEN, NOTICEABLY DIM TO THE POINT OF BEING A SAFETY CONCERN. IT'S AS IF TRYING TO DRIVE AT NIGHT WHILE WEARING DARK SUNGLASSES. IN ADDITION TO BEING DIM, THERE'S ALSO THE PROBLEM OF SIDE ILLUMINATION. I CAN SEE SOME OF THE ROAD AHEAD, BUT CAN'T SEE THE DITCHES ON EITHER SIDE OF THE ROAD. I CONSIDER THIS LACK OF SIDE ILLUMINATION TO ALSO BE A SAFETY ISSUE, ESPECIALLY WHEN NEGOTIATING TURNS OR CURVES. USING HIGH BEAMS OFFERS LITTLE, IF ANY IMPROVEMENT. THE HIGH BEAMS ONLY SEEM TO SHINE HIGHER (TREE TOP HEIGHT), BUT OFFER NO REAL INCREASE IN EITHER SIDE ILLUMINATION OR ACTUAL BRIGHTNESS. THE "EYE LIDS" LIFT, BUT POOR ILLUMINATION REMAINS UNCHANGED. ABOUT THE ONLY OPTION IS FOR ME TO DRIVE WITH THE FOG LIGHTS ON. USING FOG LIGHTS AT LEAST GIVES A BIT MORE SIDE ILLUMINATION, BUT STILL DOES NOTHING TO ASSIST WITH "DOWN THE ROAD" ILLUMINATION. I'VE BEEN SURPRISED AT SUCH POOR LIGHTING BEING INSTALLED ON AN OTHERWISE GREAT TRUCK. THESE PROJECTOR BEAM HEADLIGHTS WERE SUPPOSEDLY OFFERED AS PART OF PREMIUM PACKAGES. IF THESE HEADLIGHTS ARE GMC'S BEST, I'M SURE GLAD I DIDN'T GET THE CHEAPER LIGHTS! MY ONLY HOPE IS THAT GMC WILL OFFER SOME TYPE OF HEADLIGHT UPGRADE, POSSIBLY LED LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811275December 19, 2015
EXTERIOR LIGHTING
I BOUGHT MY 2014 GMC SIERRA BRAND NEW IN DEC 2014 AND HAD IT BACK TO THE DEALER WITHIN 3 WEEKS BECAUSE I WAS SURE THERE WAS A DEFECT WITH THE HEADLIGHTS ! YOU CAN ONLY SEE MAYBE 30 FEET IN FRONT OF YOU AND NOTHING IF YOU MAKE ANY TURN ON A DARK ROAD WITH NO STREETLIGHTS ! THE MECHANIC AT THE DEALERSHIP SAID THERE WAS NO PROBLEM WITH THE LIGHTS AND THEY MEET ALL GENERAL MOTORS SPECIFICATIONS ...I HAVE READ MANY MANY COMPLAINTS FROM OTHER 2014 GMC SIERRA OWNERS WITH THIS SAME COMPLAINT SO I KNOW ITS NOT MY IMAGINATION OR A PROBLEM WITH MY EYESIGHT !! I SURE HOPE THAT GMC DOESN'T WAIT FOR FATALITIES OR A CLASS ACTION LAWSUIT BEFORE ADDRESSING AND CORRECTING THIS PROBLEM , I HAVE BEEN A LOYAL GMC CONSUMER FOR 45 YEARS BUT THIS OBVIOUS PROBLEM WITH THE LIGHTING AND GMC'S REFUSAL TO ACKNOWLEDGE THAT THERE IS A DESIGN DEFECT I CAN SAY THIS IS THE LAST GMC VEHICLE I WILL EVER PURCHASE . DO THE RIGHT THING GENERAL MOTORS ! FIX THE PROBLEM AND SAVE SOME LIVES !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810758December 16, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE REVERSING INTO A TRAILER, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT ANY WARNINGS AND CRASHED INTO THE TRAILER. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSED THE FAILURE AND STATED THAT THE VEHICLE WAS FUNCTIONING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10810765December 16, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 GMC SIERRA THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE LOW BEAMS AND HIGH BEAMS WERE EXTREMELY DIM WHEN THEY WERE ACTIVATED. THE FAILURE RECURRED CONTINUOUSLY. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE DRIVEN AT NIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810612December 15, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DEFECTIVE HEADLIGHTS. VERY POOR VISIBILITY WHEN DRIVING AFTER SUNDOWN. UNSAFE TO DRIVE MY TRUCK AT NIGHT. $42,000 AND DEALER HAS NO FIX. ALSO NO RESPONSE FROM GM. HAVE APPOINTMENT TO SEE MY ATTORNEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808591December 5, 2015
EXTERIOR LIGHTING
HEAD LIGHTS DONT ALLOW YOU TO SEE THE ROAD.NOT BRIGHT ENOUGH,DONT SHINE CORRECTLY.CANT SEE THE ROAD OR DEER AT NIGHT AND ARE WORSE IN THE RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807692December 1, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING AT A LOW SPEED ON AN INCLINE, THE VEHICLE ROLLED BACKWARDS AND THEN STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE FUNCTIONED AS INTENDED. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807617November 30, 2015
EXTERIOR LIGHTING
THE FRONT PROJECTOR HEADLAMPS DO NOT PUT OUT ENOUGH LIGHT TO SAFELY DRIVE ON UNLIT ROADS AT HIGHWAY SPEEDS. THERE IS ALSO LITTLE LIGHT PROJECTED TO THE SIDE MAKING TURNS UNLIT. I RECENTLY HAD A NEAR HIT WITH A PEDESTRIAN ON AN UNLIT STREET BECAUSE OF NO SIDE LIGHTING WHEN MAKING A SLOW TURN. THERE ARE NO HIGHER LUMEN REPLACEMENT BULBS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10679187November 24, 2015
EXTERIOR LIGHTING
2014 GMC SIERRA. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHT PROBLEMS. *SMD THE CONSUMER STATED WHEN HE MADE TURNS, THERE WAS NOT SUFFICIENT LIGHTING. THE DEALER STATED THE HEAD LIGHTS WERE FOUR INCHES TOO HIGH, SO THEY ADJUSTED THEM. UPON DRIVING AT NIGHT, HE FOUND THE LIGHTING TO THE SIDE HAD SLIGHTLY IMPROVED, BUT THE LIGHT WAS SHARPLY CUT OFF ABOUT 45 FEET IN FRONT OF THE TRUCK ON WHEN THE LOW BEAMS WERE ON, WHICH MADE IT UNSAFE TO DRIVE OVER 35 MPH. THE HIGH BEAMS GAVE GOOD LIGHTING AT DISTANCES, BUT BROUGHT FLASHED FROM ONCOMING TRAFFIC. THE SECOND HEAD LIGHT ADJUSTMENT EXTENDED THE LIGHTING OUT ABOUT 20 INCHES FURTHER, BUT LESS LIGHTING TO THE SIDES FOR TURNING. THE HEAD LIGHTS WERE ADJUSTED AGAIN AND THE TECHNICIAN STATED THE LIGHTS WERE AT THE LEVEL FROM THE FACTORY. THE CONSUMER STATED THE HEAD LIGHTS WERE NOT ADEQUATE IN HIS OPINION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790500November 15, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE VEHICLES HEADLIGHTS ARE DANGEROUSLY INEFFECTIVE. THEY RARELY ILLUMINATE THE DISTANCE BETWEEN 2 TELEPHONE POLES. THE INEFFECTIVENESS OF THE HEADLIGHTS IS AMPLIFIED ON HILLS OR ON ANY TURN. THE DURING THE TRANSITION FROM DECLINE TO INCLINE, YOU SOMETIMES HAVE BARELY A TRUCKS LENGTH OF ILLUMINATION. ANY CORNER ON A DARK ROAD REQUIRES A SEVERE DECREASE IN TRAVEL SPEED TO AVOID OVER DRIVING THE LIGHTS. I HAVE NEVER DRIVEN A VEHICLE THAT MADE ME FEEL MORE APPREHENSIVE TO GET BEHIND THE WHEEL AFTER DARK. I VISITED THE DEALER WHO EXECUTED A TSB THAT INCREASED HEADLIGHT VOLTAGE AND REPLACED THE BULBS. IT MADE A NEGLIGIBLE IMPROVEMENT AND LEFT THE VEHICLE STILL UNSAFE AT NIGHT. I FREQUENTLY TRAVEL ON RURAL ROADS WITH NO STREET LIGHTS. I HAVE ALMOST HIT WILDLIFE TOO MANY TIMES TO COUNT DUE TO THE POOR VISIBILITY CAUSED BY THESE DANGEROUS HEADLIGHTS. TRAVEL OVER 30 MPH ON DARK COUNTRY ROADS WITH A LEGAL SPEED LIMIT OF 50 IS ILL ADVISED DUE TO THE INEFFECTIVENESS OF THE HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790105November 13, 2015
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING THE GEAR SHIFTED INTO NEUTRAL INADVERTENTLY AND CAUSED THE VEHICLE TO ABRUPTLY ACCELERATE. THE CONTACT ALSO STATED THE VEHICLE CONSUMED THE ENGINE OIL PREMATURELY AND EXHIBITED ELECTRICAL FAILURE WITH THE WINDOWS OPENING AND CLOSING INDEPENDENTLY AND THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURES HOWEVER; THE DEALER ADVISED THERE WAS NOTHING THEY COULD DO TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED F THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789729November 11, 2015
EXTERIOR LIGHTING
I TRADED A 2011 GMC SIERRA ON THIS 2014 GMC SIERRA (SLE / DOUBLE CAB / 4.3L V6), PLUS STILL HAVE A 2012 GMC SIERRA, AND THE LIGHTS ON THESE 2 WHEN COMPARED TO THE 2014 GMC WERE / ARE LIKE NIGHT AND DAY - THE 2014 GMC SIERRA IS POSITIVELY DANGEROUS TO DRIVE AT NIGHT - LIGHTS ARE DISGUSTING - HIGH BEAM ON 2014 GMC IS WORSE THAN LOW BEAM ON MY EARLIER GMC SIERRA'S. TOOK COPY OF "CARCOMPLAINT.COM" REPORT ON HEADLIGHT PROBLEM TO DEALERSHIP, BUT THEY SAID GM HAS NOT PROVIDED THEM WITH ANY INFO' OF "SUPPOSED" PROBLEM, NOR CAN THEY OFFER A SOLUTION. HAVE REPORTED THIS PROBLEM 3 TIMES - NO ACTION, AN NO CONCERN EITHER, IN MY OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789850November 11, 2015
VISIBILITY/WIPER, EXTERIOR LIGHTING
HEADLIGHTS ARE DANGEROUS! DEALER PERFORMED UPDATE( NEW BULBS AND INCREASE VOLTAGE TO BCM) BUT IMPROVEMENT WAS MINIMAL. HAVE EVEN TRIED LED CONVERSION, WITH VERY LITLE IMPROVEMENT. I HAVE HAD SEVERAL VEIHCLES WITH PROJECTOR SYSTEM, AND HAD ZERO COMPLAINTS. I HAVE LOOKED A PROJECTOR LENS ON OTHER VEHICLES, AND THEY DO NOT HAVE IMPURITIES (TINY AIR BUBBLES) IN THE LENS. I BELIEVE THE PROBLEM LIES IN THE SUB-PAR LENSES.THIS CREATES AN EXTREMELY DANGEROUS SITUATION FOR NIGHT DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789439November 9, 2015
EXTERIOR LIGHTING
HEADLIGHTS ARE NOT ADEQUATE FOR NIGHT DRIVING: HAVE DRIVEN THIS TRUCK FOR THE PAST YEAR AT NIGHT AND IN DIFFERENT TYPES OF WEATHER AND HAVE HAD TO REALLY STRAIN MY EYES TO KEEP IT ON THE ROAD DUE TO POOR VISIBILITY DUE TO THE HEAD LIGHTS, AFTER MISSING A TURN LAST NIGHT OFF THE HIGHWAY DECIDED TO SEE IF THE DEALERSHIP WOULD TAKE A LOOK AT THEM AND SEE WHAT THEY COULD DO ,IF THEY SAY THERE IS NOTHING THAT THEY CAN DO ,ILL HAVE NO CHOICE BUT TO INSTALL DIFFERENT HEADLIGHTS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789043November 7, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS TRUCK SUCK THEY ARE DIM EVEN ON HIGH BEAMS GOING UP A TWISTY MOUNTAIN ROAD AT NIGHT IS LIKE TAKING YOUR LIFE IN YOUR OWN HANDS NOT SAFE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788916November 6, 2015
STRUCTURE:BODY:TAILGATE, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM AND PROVIDED POOR VISIBILITY. THE FAILURE WAS WORSE IN RAINY CONDITIONS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE LIGHTS LACKED VOLUME; HOWEVER, THEY DID NOT OFFER ANY REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. UPDATED 02/12/16*LJ THE CONSUMER STATED THE TAIL GATE ALLOWED DIRT TO ENTER INSIDE THE TRUCK. UPDATED 03/03/16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788104November 3, 2015
UNKNOWN OR OTHER
THE FACTORY SUPPLIED RUNNING BOARDS HAVE TREADS THAT FAIL TO PROVIDE ANY TRACTION FOR FEET WHILE ENTERING OR EXITING. THE TREADS NEED TO BE ROTATED 90 DEGREES AND MADE OF A SOFTER RUBBER WITH A DEEPER AND MORE AGGRESSIVE TREAD PATTERN. AS THEY EXIST THEY ARE VERY SLIPPERY ESPECIALLY WHEN WET OR FROZEN. GIVEN THE ADDED HEIGHT OF TRUCKS IT REQUIRES SOME USE OF THE RUNNING BOARDS TO ENTER/EXIT THE TRUCK. ESPECIALLY WHEN YOU ARE 68. AS DESIGNED AND MANUFACTURED THEY ARE ACTUALLY AN ACCELERANT IN SLIPPING FEET. I FEEL THEY ARE OF DEFECTIVE DESIGN AND MANUFACTURE AND COULD/SHOULD BE MADE SAFER. I FELL THREE TIMES IN THE PAST MONTHS WHILE EXITING MY SIERRA 1500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10787850November 2, 2015
STEERING
IGNITION STEERING KEY LOCK SOUNDS LIKE IT'S BREAKING DURING THE TINE YOU TURN THE STEERING WHEEL TO UNLOCK KIT WHEN STOPPED. THIS HAS HAPPENED MORE THAN ONCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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