GMC Sierra Complaints (2015)

916 consumer complaints on file.

#11021601September 5, 2017
SERVICE BRAKES
2015 GMC SIERRA - BRAKING BECOMES VERY DIFFICULT AT IDLE SPEED WHETHER MOVING FORWARD OR REVERSE. BRAKE PEDAL BECOMES VERY DIFFICULT TO DEPRESS. VEHICLE WILL MOVE A FEW FEET UNTIL COMPLETELY STOPPED EVEN WITH FORCEFUL PRESSURE ON THE BRAKE PEDAL. APPEARS TO LOSE ALL VACUUM/POWER BRAKING ABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020455August 29, 2017
STRUCTURE:BODY
SCRATCHES AND CLEAR COAT FLAKING FROM ROAD DEBRI. LOTS OF CHIPS WHEN WASHED AFTER DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019176August 23, 2017
STEERING
POWER STEERING INTERMITTENTLY GOES OUT ON LOW SPEED, LOW ENGINE RPM, RIGHT HAND TURNS. I HAVE HAD VEHICLE TO DEALER TO HAVE ISSUE FIXED ON MAY 16, 2017. THEY INDICATED THEY COULD NOT DUPLICATE PROBLEM. MODEL YEAR 2014 HAVE BEEN RECALLED FOR THIS ISSUE, BUT NOT 2015 MODEL YEAR TRUCKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019222August 23, 2017
UNKNOWN OR OTHER
REF. COMPLAINT # 11013360. ONCE AGAIN, AT 14,842 MILES, I WAS COASTING AFTER TURNING INTO A LONG DRIVEWAY, I PUSHED THE ACCELERATOR TO CONTINUE.. THE ENGINE REVVED AND THE TRUCK ACTED AS IF IT WAS IN NEUTRAL. THIS TIME, IN THE SECURITY OF MY DRIVEWAY, I DID NOT TOUCH THE GEAR SHIFT AS I HAD IN TIMES BEFORE. THIS TIME I JUST TRIED PUSHING THE ACCELERATOR. AFTER FOUR ATTEMPTS WHERE THE ENGINE JUST REVVED.THE GEAR FINALLY "CAUGHT AFTER THE FOURTH ATTEMPT TO ACCELERATE". ONCE AGAIN, I TOOK IT INTO MY DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG, NOR COULD THEY DUPLICATE THIS ISSUE. PLEASE, I NEED SOMETHING DONE! I AM DRIVING CROSS COUNTRY FROM SOUTH CAROLINA TO WYOMING IN ONE MONTH. I AM VERY APPREHENSIVE ABOUT DRIVING THIS TRUCK AS I FEEL IT IS UNSAFE AND WILL CAUSE ME TO CRASH. I HAVE NOT HEARD A RESPONSE FROM YOU SINCE FIRST REPORTING THIS PROBLEM 8/7/2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016503August 21, 2017
SERVICE BRAKES
AT 47,000 MILES. I NOTICED A SLIGHT VIBRATION IN THE FRONT END WHILE BRAKING ON THE HIGHWAY. OVER THE NEXT 2 WEEKS THE VIBRATION BECAME CONSIDERABLE WORSE. IT FELT AS THOUGH THE ROTORS BECAME WARPED WHICH I HAVE EXPERIENCED DURING VEHICLE TESTING AT PREVIOUS EMPLOYMENTS. I REPLACED THE FRONT BRAKE ROTORS AND BRAKE PADS. DURING REMOVAL OF THE OLD BRAKES, I QUICKLY NOTICED THAT 1 OF THE 4 PADS WAS COMPLETELY CORRODED THROUGH THE BACKING PLATE. BRAKE PAD CONTACT AREA WITH THE ROTOR WAS FINE, BUT THE BACKING PLATE HAD HOLES IN IT FROM THE LEVEL OF CORROSION. OTHER 3 BRAKE PADS WERE FINE, VERY MINOR SURFACE CORROSION AT WORST. SINCE REPLACING MY BRAKES THE VIBRATION HAS NEVER REPEATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014072August 9, 2017
SERVICE BRAKES
BRAKE PEDAL DOES NOT DEPRESS EASILY AT LOW SPEEDS. EXTREAM EFFORT IS REQUIRED TO PUSH BRAKE PEDAL ENOUGH TO GET VEHICLE TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013360August 7, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MARCH 2017, AT 10,881 MILES I ACCELERATED TO PASS A CAR, LOST POWER, LIKE IT SUDDENLY WENT INTO NEUTRAL. I TRIED SEVERAL GEARS, MULTIPLE TIMES, BEFORE BEING ABLE TO FINALLY GET THE MANUAL GEAR TO GET ME HOME.LOCAL DEALERSHIP CLEANED UP THE TRANSMISSION OF BROKEN METAL PARTS. 2,500 MILES LATER, I TRIED TO ACCELERATE AFTER TURNING INTO A LONG DRIVEWAY, AGAIN NO POWER. I TRIED SEVERAL GEARS AS BEFORE AND THE MANUAL GEAR GOT ME TO THE HOUSE.THE ENGINE WAS WORKING AND RPMS REVVED, AND JUST LIKE BEFORE, FELT LIKE IT WAS IN NEUTRAL. DEALERSHIP WENT ABOVE AND BEYOND TO TRY TO DUPLICATE THE PROBLEM. THEY EVEN CHECKED MY TRUCK FOR THE GM RECALL #14192, NHTSA CAMPAIGN ID # 14V374000, BECAUSE IT WAS HAVING THE SAME ISSUES. I THINK THAT THE BROKEN PARTS FOUND THE FIRST TIME WAS AN INCIDENTAL FINDING DUE TO THE FACT THAT THE PROBLEM HAS HAPPENED TWICE. DURING ALL THIS THERE HAS BEEN SMALL ELECTRICAL ISSUES IE: WEAK SOUNDING BUZZERS WHEN I OPEN THE DOOR, INTERNAL LIGHTS EITHER STAYING ON OR NOT COMING ON AT ALL, AND INTERMITTENT ISSUES WITH REMOTE START. MY HUSBAND BOUGHT THIS TRUCK BRAND NEW IN MARCH 2016, 6 WEEKS BEFORE HE DIED, SO THIS TRUCK HAS A LOT OF SENTIMENT, HOWEVER, I AM VERY CONCERNED THAT THIS TRUCK IS UNSAFE. THE FEAR OF BEING T-BONED IN AN INTERSECTION, OR SUDDENLY LOSING POWER IN 70MPH TRAFFIC IS TERRIFYING! I AM MOVING FROM SC TO WYOMING IN 6 WEEKS AND AM SCARED TO DEATH I AM GOING TO HAVE PROBLEMS. I HAVE REPORTED THIS TO THE GM COMPLAINT DEPT. SERVICE CASE # 83120854028. THE ONLY PAPERWORK I HAVE ARE THE SERVICE RECORDS FROM THE LOCAL GM DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013363August 7, 2017
AIR BAGS, SEAT BELTS, SERVICE BRAKES
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT HAD TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO ENSURE THAT THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO A DEALER (COVERT CHEVROLET BUICK GMC BASTROP, 702 TX-71, BASTROP, TX 78602, (512) 303-2311) FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V339000 (STEERING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS). THE APPROXIMATE FAILURE MILEAGE WAS 29,004. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013582August 7, 2017
EXTERIOR LIGHTING
HEAD LIGHTS ARE SO POOR WHEN DRIVING IN RURAL AREAS AND POORLY LIT AREAS THAT THE LATERAL LIGHTING IS SO POOR THAT YOU ARE LEFT TO GUESSING WHERE AND WHAT YOU ARE TURNING INTO, EXTREMELY DANGEROUS TO ALL, DEALER WHERE PURCHASED NEW STATS THERE IS NO FIX, ACCIDENT WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013145August 6, 2017
SUSPENSION
THE REAR LEAF SPRINGS POP AND GROAN WHILE THE VEHICLE IS IN MOTION AT LOW SPEEDS, ESPECIALLY WHILE TURNING IN REVERSE. GM KNOWS ABOUT THE PROBLEM AND EVERY TIME I GO TO THEM THEY SAY IT'S NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012657August 3, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AS WELL AS HAVING VERY POOR VISABILITY, THE HAEDLIGHT BULBS ON MY TRUCK HAVE BLOWN OUT 5 TIMES IN ONLY TWO YEARS. THERE IS OBVIUOSLY SOMETHING WRONG WITH SOMETHING BESIDES THE BULBS.I AM GOING BROKE REPLACING THEM. I CALLED THE DEALER AND WAS TOLD THAT IT WOULD COST ME 115.00 AN HOUR JUST TO LOOK AT THE TRUCK. I WOULD RATHER GIVE THE TRUCK BACK, THAN PAY TO HAVE A PROBLAM THAT IS OBVIOUSLY A MANUFACTURING DEFECT, FIXED. THE LIGHTS HAVE WENT OUT BOTH WHILE MOVING, AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011999August 1, 2017
SEATS
MY DRIVER'S SEAT BECAME LOOSE APPROXIMATELY 2 WEEKS AGO (7/17/17). IT HAS BECOME PROGRESSIVELY WORSE, TO THE POINT WHERE I CAN FEEL MY SEAT SHIFTING WHEN I TURN OR ACCELERATE. I AM WORRIED THAT IN THE EVENT OF A WRECK, MY SEAT MAY BECOME A PROJECTILE. I TOOK MY TRUCK INTO THE DEALERSHIP IN WACO, TX ON 7/31/17, AND THE DEALERSHIP HAS STATED (TODAY, 8/1/17) THAT THIS CONDITION IS NOT COVERED BY ANY WARRANTY PROGRAM, WHICH I FIND DISAPPOINTING AND FRUSTRATING. I HAVE READ MULTIPLE REPORTS OF THIS SAME CONDITION IN GM TRUCKS FROM 2014 - 2015 YEAR MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010135July 23, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD PROPERLY. YOU CANNOT SEE LEFT OR RIGHT, ONLY STRAIGHT AHEAD. ALSO THE BRIGHTNESS IS VERY LOW. DANGEROUS TO DRIVE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005111July 13, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. WHILE THE VEHICLE WAS BEING REVERSED WITH A TRAILER ATTACHED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE. THE CONTACT STATED THAT THE TRAILER CRASHED INTO THE AWNING OF THE RESIDENCE. THERE WERE NO INJURIES. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED EVIDENCE OF BRAKE FLUID LEAKING FROM THE BRAKE BOOSTER, WHICH ALLOWED BRAKE FLUID TO ENTER THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PERFORMANCE CHEVROLET (LOCATED AT 3222 BEVERLY PIKE, ELKINS, WV 26241, TEL: (304) 591-1077) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER WAS LEAKING AND WAS 1,000 MILES OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,023.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11005202July 13, 2017
EXTERIOR LIGHTING
HEAD LIGHTS ARE SO BAD IT'S DANGEROUS DRIVING AT NIGHT WITH THE LOW BEAMS. THE INTERNAL HEAD LIGHT SHUTTER CREATES A DISTINCT LINE WITH TOTAL DARKNESS ABOVE. WHILE TAKING A TURN YOU HAVE NO LIGHT TO THE SIDE AT ALL! YOU EASILY OUT DRIVE THE HEAD LIGHTS WITH ONLY THE LOW BEAM. BEEN IN THE DEALER SEVERAL TIMES. THIS IS A DESIGN FLAW. NO GOOD AFTER MARKET FIX!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004789July 12, 2017
ENGINE, STEERING, BACK OVER PREVENTION: CAMERA SYSTEM
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE ENGINE ALSO LOST POWER WITHOUT WARNING AND THE REARVIEW CAMERA DISPLAY FAILED TO FUNCTION. THE FAILURE RECURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO PHIL MOORE BUICK GMC (5728 I-55 NORTH, JACKSON, MS 39211), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002748July 3, 2017
ENGINE
MY GMC 2015 DIESEL DURIMAX TRUCK HAD THE ENGINE LIGHT TURN ON AND SAID EMISSION NEEDS SERVICED. IT PROCEEDED TO CUT MY TRAVELING SPEED FROM 75 MPH TO 65 MPH TO 55 MPH. I MADE IT TO DENVER COLORADO BARELY WITHOUT THE TRUCK FALLING TO 4 MPH. I WENT YESTERDAY TO HAVE IT SERVICED. THEY SAID THAT THEY FIXED IT STILL UNDER POWERTRAIN WARRANTY. I DROVE AWAY TO GO BACK TO TEXAS 700 MILES OF HIGHWAY HOME. I DROVE AND THE EXACT SAME PROBLEM HAPPENED AGAIN. I'M WAS ON A HIGHWAY AT THIS POINT WITH HEAVY HIGHSPEED TRAFFIC IN THE MIDDLE OF NOWHERE WHERE THE SPEED LIMIT IS 75 MPH. MY TRUCK SPEED WAS REDUCED BY THE EMISSION SYSTEM AGAIN FROM 75 MPH TO 65 MPH TO 55 MPH. I WAS ALMOST HIT BY A BIG RIG TRUCK WITH MY WIFE IN THE CAR. SOMETIME LATER WERE ALMOST SIDE SWIPED TWICE, AND THEN IT STARTED RAINING AND THE SUN STARTED TO SET, AND MATTERS WENT FROM DANGEROUS TO NEAR DEADLY. WE TRIED TO TURN THE TRUCK AROUND TO GET BACK TO DENVER AND ALMOST WERE HIT AGAIN BECAUSE WITH THE GMC SPEED REDUCTION I COULD NOT ACCELERATE AWAY FROM THE HIGH SPEED CARS COMING AT US. GMC SHUTDOWNS THE CAR SPEED PURPOSELY TO AVOID SOME TINY AMOUNT OF NOX, AND PUT PEOPLE AT RISK OF BEING KILLED ON A HIGHWAY IN RAINY NIGHTIME WEATHER. WE FINALLY MADE IT BACK TO DENVER JUST 19 MILES BEFORE THE TRUCK SPEED WOULD HAVE BEEN REDUCED TO 4 MPH. WE WOULD HAVE TO BEEN ON THAT 75 MPH HIGHWAY RIDING IN THE RIGHT SIDE OF THE SLOW LANE AT 4 MPH !!!!! AT NIGHT IN THE RAIN WITH HIGH SPEED 18 WHEELERS GOING BY AT 75 TO 85 MPH. THE GOVERNMENT AND GMC ARE INSANE TO HAVE DESIGNED THIS, I AM BRINGING IT TOMORROW TO GET TRY TO GET IT FIXED AGAIN BUT THE ORDEAL I WENT THRU IS STILL SCARY AS HELL, AND WORRIED ABOUT IT GETTING FIXED. WE COULD BE KILLED DUE TO THIS. I AM AN ENGINEER DEALING WITH PUBLIC SAFETY, AND I AM IN SHOCK CONCERNING GMC'S AND THE GOVERNMENT OVER STEP IN THIS DESIGN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001938June 28, 2017
SERVICE BRAKES
I WAS IN A PARKING LOT (THANKFULLY) WHEN THE BRAKE PEDAL WAS HARD TO PUSH, AND THE TRUCK DID NOT STOP IMMEDIATELY. THERE IS A TECHNICAL SERVICE BULLETIN ISSUES FOR THIS PROBLEM PIT5405B.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000861June 23, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SQUEAK AND SHAKE. THE VEHICLE WAS TAKEN TO FERGUSON GMC IN NORMAN, OKLAHOMA TWICE WHERE ROUTINE SERVICE WAS PERFORMED. IT WAS DIAGNOSED THAT DIRT AND DEBRIS BETWEEN THE LEAF SPRINGS CAUSED SQUEAKING NOISES. THE DEALER CLEANED AND LUBRICATED THE LEAF SPRING PADS AND STATED THAT THE NOISE WAS NOT PRESENT AFTER THE INITIAL REPAIR. UPON TAKING A TEST DRIVE, THE NOISE FROM THE LEAF SPRINGS ENSUED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE OPERATED THE WAY IT WAS DESIGNED. IN ADDITION, THE MANUFACTURER STATED THAT ONCE THE VEHICLE WAS OUT OF WARRANTY, THE FAILURE WOULD BE CONSIDERED A MANUFACTURER'S DEFECT FOR WHICH THE CONTACT WOULD BE FINANCIALLY RESPONSIBLE. AN UNKNOWN TSB WAS ISSUED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000920June 23, 2017
UNKNOWN OR OTHER
AIR CONDITIONING CONDENSER COIL. CONDENSER COIL IS LEAKING. TRUCK IS LESS THAN 2 YEARS OLD WITH THE PROBLEM STARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra