GMC Sierra Complaints (2019)

729 consumer complaints on file.

#11282699November 27, 2019
EXTERIOR LIGHTING
PUTTING VEHICLE IN REVERSE TURNS THE INTERIOR DISPLAY BRIGHTNESS (REVERSE CAMERA) ON AS BRIGHT AS IT GOES, LIKE A FLASHBULB GOING OFF RIGHT IN YOUR FACE. THIS IS ESPECIALLY DANGEROUS AT NIGHT AND LEAVES TEMPORARY BLINDNESS WHICH AFFECTS THE ABILITY TO SEE OUT INTO THE DARKNESS AFTERWARDS. THERE IS NO ABILITY TO ADJUST THE BRIGHTNESS OF THE INTERIOR DISPLAY. I CAN EVEN TURN THE DISPLAY OFF AND SHIFTING INTO REVERSE TURNS THE CAMERA BACK ON WITH MAXIMUM BRIGHTNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282131November 25, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
BRAND NEW TRUCK, DENALI, 10K MILES, STARTED VEHICLE WITH MULTIPLE WARNING SOUNDS/LIGHTS, DASH READ "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC", POWER STEERING WAS VERY TOUGH TO STEER, BRAKING WAS SUPER REDUCED WITH FULL WEIGHT ON BRAKE TO TRY AND GET VEHICLE TO STOP. HAVE 3 CHILDREN UNDER 3 YEARS OF AGE AND NOT ACCEPTABLE GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282065November 24, 2019
UNKNOWN OR OTHER
THE BACKUP CAMERA IS NOT VISIBLE AT NIGHT. IT'S GRAINY AND BLURRY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281804November 22, 2019
ENGINE
WHEN I PURCHASED MY TRUCK ON 08/17/2019. THE WINDOW STICKER SAID MY HEATER BLOCK WAS DISABLE. THE SERVICE DEPT. SAID THERE IS A RECALL ON THIS. I CANNOT GO IN COLD WEATHER UNTIL THIS IS RESOLVED. CAN YOU TELL ME WHEN IT WILL BE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281396November 20, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAG COVERS DETACHED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WAS SMOKE DETECTED INSIDE THE VEHICLE AND THE SERVICE RESTRAINT MESSAGE WAS DISPLAYED. THE CONTACT STATED THAT THE HAZARD WARNING INDICATORS WERE ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-56540909990. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11281443November 20, 2019
UNKNOWN OR OTHER
THE REAR VIEW CAMERA IS FISH EYED AND THE RESOLUTION IS TERRIBLE ESPECIALLY AT NIGHT. THE DEALERSHIP AT FIRST SAID THAT THE CAMERA WAS OPERATING, AFTER CONTACTING GMC THEY LOOKED AT IT AND NOW SAY THERE IS A PROBLEM. NOW I SEE THAT THEY ARE HAVING PROBLEMS WITH THESE CAMERA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281455November 20, 2019
VISIBILITY/WIPER
VEHICLE IS EQUIPPED WITH NON HD CAMERA. WHICH OFTEN IS WHITE OUT VISIBILITY IN NIGHT TIME CONDITIONS. LINES SOMETIMES APPEAR ON SCREEN WHEN BRAKE IS DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281229November 19, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
HAD SERIOUS BRAKING ISSUE POWER BRAKE ALL AT ONCE REDUCED BRAKE EFFICIENCY ALMOST RAN INTO ONCOMING TRAFFIC BEFORE I GOT STOPPED CHECK ENGINE LIGHT CAME ON AND WARNING IN INFO BOX CAME ON GM EVEN DESCRIBES THIS PROBLEM IN THE OWNERS MANUAL IS IN SHOP NOW 11/19/19 HOWARD BENTLEY ALBERTVILLE AL WAS MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281230November 19, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE BACKUP CAMERA ON THE INFOTAINMENT SYSTEM IS BLINDINGLY BRIGHT AT NIGHT. WHEN YOU PUT THE TRUCK IN REVERSE THE BACKUP CAMERA POPS UP ON THE INFOTAINMENT SCREEN AND BLINDS YOU MAKING IT A HUGE SAFETY HAZARD AS YOU CANNOT SEE ANYTHING OUT YOUR MIRRORS. THIS NEEDS CORRECTED SO THERE IS A BRIGHTNESS CONTROL TO ALLOW THE SCREEN TO BE DIMMED SO THAT YOU CAN SEE WHEN BACKING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281163November 15, 2019
POWER TRAIN
VEHICLE HAS FAULTY TRANSMISSION SYSTEM THAT AT SHAKES DURING USE OF THE VEHICLE AT ALL SPEEDS. THE VEHICLE ALSO EXPERIENCES "HARD SHIFTS" AT LOW SPEED TO THE POINT THAT THE VEHICLE REAR TIRE "CHIRP" WITH SUCH FORCE THAT IT FEELS LIKE YOU'VE BEEN HIT FROM THE REAR BY ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278201November 5, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE ATTEMPTING TO ACCELERATE AT HIGHWAY SPEEDS ABOVE 50 MPH, THE SPEED WOULD NOT IMMEDIATELY INCREASE AND THE VEHICLE DRASTICALLY HESITATED TO ACCELERATE. THE FAILURE OCCURRED IN SIXTH, SEVENTH, AND EIGHTH GEARS. THE VEHICLE WAS TAKEN TO ANCIRA GMC (30500 I-10 W, BOERNE, TX) WHERE THE FAILURE WAS DUPLICATED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271557October 28, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE THE VEHICLE WAS IN A PARKING LOT, THE BRAKE PEDAL FAILED TO DEPRESS AND STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BURNS BUICK (500 W RTE 70, MARLTON, NJ 08053, (856) 432-0330), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 7,085.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269092October 17, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
I STARTED MY CAR AND I HAD 4 MESSAGES APPEAR ON THE DASH STATING(SERVICE ESC, SERVICE TRAILER BRAKE, BRAKE SYSTEM FAILURE-62 MPH TOP SPEED AND STEERING ASSIST REDUCED DRIVE WITH CARE). I ATTEMPTED TO DRIVE THE VEHICLE IN MY NEIGHBORHOOD AND NOTICED THAT I HAD LOST POWER STEERING AND WHEN I WENT TO BRAKE THERE WAS A DELAYED RESPONSE. IT TOOK THE VEHICLE APPROXIMATELY 4 TO 5 FEET TO COME TO A STOP AFTER BRAKING. ALSO THE ABS, CHECK ENGINE, BRAKE AND TRACTION CONTROL LIGHTS WERE ILLUMINATED. I IMMEDIATELY TRIED TO DRIVE BACK HOME AND WHEN I DROVE IN TO MY DRIVEWAY, I SMASHED ON THE BRAKES AND I ALMOST DROVE THROUGH MY GARAGE BECAUSE THE VEHICLE WOULD NOT STOP IMMEDIATELY. I TRIED TO PRESS MY ONSTAR BUTTON FOR ROAD ASSISTANCE AND LOST ALL ELECTRICAL POWER. I CONTACTED ONSTAR WITH MY PHONE AND HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. CURRENTLY THE VEHICLE IS THERE BEING DIAGNOSED FOR THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269129October 17, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE EXITING A FUEL STATION IN REVERSE AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP IMMEDIATELY. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ORANGE BUICK GMC (LOCATED AT 3883 W COLONIAL DR, ORLANDO, FL 32808, (407) 680-2090) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265555October 2, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE FAILURE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. ALSO, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE POWER STEERING, ABS, AND TRAILER TOWING WARNING MESSAGE INDICATING THAT THE VEHICLE WOULD NOT ACCELERATE ABOVE 62 MPH. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO FAIRWAY CHEVROLET (3100 E. SAHARA AVE, LAS VEGAS, NV), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,400. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257474September 23, 2019
LANE DEPARTURE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT THE LANE DEPARTURE SIGNAL WAS SUPPOSED TO BLINK THREE TIMES, BUT IT ONLY BLINKED ONCE. IN ADDITION, THE LANE DEPARTURE SIGNAL FUNCTIONED CORRECTLY INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEMONTROND BUICK GMC (14101 NORTH FWY, HOUSTON, TX 77090, (281) 607-1716) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE DEALER STATED THAT THE VEHICLE WAS FINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253881September 10, 2019
VISIBILITY
2019 GMC SIERRA 1500. CONSUMER WRITES IN REGARDS TO POOR VISIBILITY WHILE TOWING. *LD THE CONSUMER STATED THE VEHICLE WAS UNFIT FOR TOWING PURPOSES, AS THERE ARE NO MIRRORS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253607September 6, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENTERTAINMENT SYSTEM WENT OUT. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE FAILURE DID NOT RECUR. THE FAILURE LATER RECURRED AND THE VEHICLE WAS TAKEN TO BOB HOWARD BUICK GMC DEALER (405-936-8800, LOCATED AT 13300 BROADWAY EXTENSION, OKLAHOMA CITY, OK 73114) WHERE THE COMPUTER SYSTEM WAS UPDATED. APPROXIMATELY TWO WEEKS LATER, WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES LOST POWER AND DID NOT STOP THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252855September 3, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE PULLING OUT OF THE PARKING LOT, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCDONALD GMC CADILLAC (5155 STATE ST, SAGINAW, MI 48603, (989) 319-4136). THE DEALER TESTED THE BRAKES, REPLACED THE MASTER CYLINDER, BLED THE BRAKES, PERFORMED A ROAD TEST, AND DECLARED THAT THE FAILURE WAS REMEDIED; HOWEVER, THE FAILURE RECURRED DURING A ROAD TRIP 200 MILES AWAY FROM HOME. DURING THE FAILURE, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD AGAIN AND THE WARNING INDICATOR TURNED OFF. THE CONTACT MANAGED TO DRIVE HOME SLOWLY. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT A CASE MANGER WOULD CALL BACK WITHIN TWO DAYS. THE FAILURE MILEAGE WAS 3,930. *TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245998August 23, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO HESITATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE DOWNSHIFTED FROM THIRD TO FIRST GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO GEOFF PENSKE BUICK GMC (LOCATED AT 100 S MUSEUM RD, SHILLINGTON, PA 19607, (610) 370-6673) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,500. THE CONSUMER STATED WHEN AT A TRAFFIC LIGHT CAR, IT CLUNKS AND DROPPING INTO FIRST GEAR WHEN COMING TO A STOP. *TR WHEN STOPPING FOR TRAFFIC THE TRANSMISSION SEEMS TO 'CLUNK' AS IF IT IS IN A HIGHER GEAR AND THEN DROPS INTO FIRST AFTER THE VEHICLE COMES TO A STOP. FEELING LIKE THE GEARS ARE MOVING WHEN THE VEHICLE IS NOT. WHEN LEAVING A STOP IT SOMETIMES HESITATE AND THE ENGINE WILL REV LIKE IT IS IN NEUTRAL THEN QUICKLY LUNGE FORWARD AT TIMES SO HARD IT FEELS LIKE IT HAS BEEN HIT FROM BEHIND.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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