GMC Sierra Complaints (2014)

895 consumer complaints on file.

#10876988June 27, 2016
UNKNOWN OR OTHER
MY DASH CRACKED AND I SEE THIS IS A REAL PROBLEM. THEY SAY $900 TO FIX AND MY TRUCK HAS JUST 40K ON IT AND LESS THEN 2 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874953June 17, 2016
EXTERIOR LIGHTING
I HAVE RETURNED MY GMC CREW CAB SIERRA 2014 TO THE DEALER 5 TIMES BECAUSE OF INADEQUATE HEADLIGHTS. THE FIRST TIME THEY SERVICE DEPT. READJUSTED THEM WITH NO IMPROVEMENT. THE THIRD TIME BACK THE BULBS WERE REPLACED PER A BULLETIN AND BCM REPROGRAMMED. STILL NO IMPROVEMENT ESPECIALLY ON THE RIGHT SIDE. THE FOURTH TIME I HAD MY INTELLIGENCE INSULTED WHEN THE SERVICE ADVISER TOLD ME IT WAS BECAUSE THE GARAGE DOOR HE SHONE THEM ON WAS DIRTIER ON THE RIGHT SIDE. WHAT AN EXCUSE AND ONLY A FOOL WOULD INSULT HIS OWN INTELLIGENCE WITH THAT REMARK. THE FIFTH TIME BACK THE PARTS MANAGER HAD ORDERED A NEW BULB FOR THE RIGHT SIDE AND WAS CONSEQUENTLY REPLACED A SECOND TIME. I WROTE A CERTIFIED LETTER THEN TO GM CUSTOMER SERVICE AND WAS CONTACTED BY MARK 1-866-522-0300 EXT.#5921569. HE SAID I WAS SUPPOSED TO TAKE THE VEHICLE TO THE DEALERSHIP AND LEAVE IT SO THEY COULD DRIVE IT AT NITE. I DID THAT AND IT WAS DRIVEN BY PAUL AND UPON CONTACTING HIM THIS AM HE TOLD ME THE LOW BEAMS WERE ABSOLUTELY TERRIBLE AND OVERALL THE HEADLIGHTS ON THE TRUCK WERE AS LOUSY AS ALL THE 2014 AND 15 TRUCKS ARE. UPON PICKING THE TRUCK UP THIS AFTERNOON THE SAME REDICULIS SERVICE ADVISOR (WALLY) TOLD ME THAT HE DIDN'T DRIVE IT AND PAUL DID AND TOLD HIM THERE WAS NO PROBLEM WITH THE LIGHTS. WHO IS THE LIAR? ISINCERELY BELIEVE IT IS WALLY BECAUSE HE IS BOUND AND DETERMINED NOT TO FIX IT. THE HIGH BEAMS ON THIS VEHICLE ARE WHAT THE LOW BEAMS SHOULD BE. THIS IS A SAFETY ISSUE AND A $53000 TRUCK SHOULD HAVE SAFE HEADLIGHTS. ON LOW BEAM THERE IS A BLACK CURTAIN ONLY A FEW FEET FROM THE HOOD AND GOING DOWNHILL THAT BLACK IS ALMOST AT THE END OF THE HOOD. I HAVE OVER THE PAST 18 MONTHS TALKED TO FOUR GM REPS AT THE CUSTOMER SERVICE CENTER, WITH THE THIRD ONE TELLING SHE WOULD MAKE ARRANGEMENTS TO REPLACE THE LIGHT SYSTEM WITH THE 2016 SYSTEM. SHE CALLED THE DEALER SETTING IT UP AND THEN NEVER FOLLOWED THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874405June 15, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE GEAR WAS JAMMED WHEN SHE ATTEMPTED TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS A SOFTWARE ISSUE AND THE VEHICLE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FOUR SEPARATE OCCASIONS AFTER THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874471June 15, 2016
POWER TRAIN
I HAVE TAKEN MY TRUCK INTO THE DEALER 3 TIMES FOR CLUNKING DURING SHIFTING AND LOSING POWER BETWEEN 30-45 MPH WHEN ATTEMPTING TO ACCELERATE IN TRAFFIC. I HAVE BEEN TOLD BY THE DEALER THAT GMC SAYS THIS IS NORMAL FOR MY TRUCK. IT IS NOT NORMAL FOR THESE PROBLEMS. I HAVE RESEARCHED THIS ISSUE ON THE INTERNET AND IT HAS BEEN IDENTIFIED AS A PROBLEM WITH THE ACTIVE FUEL MANAGEMENT SYSTEM CONTROLLED BY THE COMPUTER MODULE TO ACHIEVE EXPECTED GAS MILEAGE DEMANDED BY THE GOVERNMENT. I PAID $42,000 DOLLARS FOR THIS TRUCK BRAND NEW. I SHOULDN'T BE HAVING THIS OCCUR. I OWNED A 1995 GMC EXTENDED CAB THAT IS STILL ON THE ROAD WITH 215,000 MILES. THIS TRUCK HAS ONLY 23,000 MILES AFTER 2 YEARS OF OWNERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873350June 9, 2016
VISIBILITY/WIPER, EXTERIOR LIGHTING
NOT BRIGHT ENOUGH. IT IS NOT SAFE TO DRIVE DARK COUNTRYSIDE ROADS. NO SIDE VISIBILITY AT ALL. I ALMOST HIT A COW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872654June 6, 2016
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE FOUR WHEEL DRIVE SERVICE LIGHT ILLUMINATED WITHOUT WARNING. THE CONTACT WAS UNABLE TO DISABLE THE FOUR WHEEL DRIVE. THE VEHICLE WAS TAKEN TO BE DIAGNOSED BY A DEALER, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872147June 2, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS ARE NOT BRIGHT ENOUGH FOR NIGHT DRIVING ON COUNTRY ROADS WITHOUT STREET LIGHTS, ON BRIGHT OR DIM MODE. THESE ARE THE WORSE HEADLIGHTS ON ANY CAR I HAVE EVER OWNED, I PERSONALLY HAVE BOUGHT 4 BRAND NEW GMC PICKUPS, THIS IS THE WORSE. I NEVER THOUGHT ABOUT TEST DRIVING AT NIGHT, I TRUSTED THEM, WRONG!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871532May 31, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V209000 (SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 07/05/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870507May 24, 2016
EXTERIOR LIGHTING
VISIBILITY FROM HEADLIGHTS ARE VERY POOR AT NIGHT. VERY BAD SAFETY HAZARD IF NOT CORRECTED BY GMC!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870438May 23, 2016
EXTERIOR LIGHTING
I AM WRITING REGARDING AN ISSUE WITH MY 2014 GMC SIERRA. I PURCHASED THE TRUCK IN 2014 AND HAVE NOTICED AN ISSUE WITH THE HEADLIGHTS WHILE DRIVING AT NIGHT AND IN THE RAIN. THE HEADLIGHTS DO NOT PROVIDE ENOUGH ILLUMINATION WHEN DRIVING AT NIGHT. IS THERE A SERVICE ISSUE OR RECALL IN PLACE TO FIX THIS ISSUE? I HAVE REQUESTED THAT THE HEADLIGHTS IN MY 2014 SIERRA BE REPLACED WITH THE 2016 HEADLIGHTS. THIS IS A SEVERE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY. THE DEALER IS WILLING TO CHANGE THE BULBS IN THE LAMP BUT NOT REPLACE THE LAMPS SAME AS THE 2016 MODEL UNLESS THERE IS A SERVICE BULLETIN OR RECALL. I AM STILL WORKING WITH THE DEALER AS WELL AS GMC CORPORATE TO ADDRESS THE ISSUE. I AM BEEN FLASHED BY OTHER DRIVERS TO INDICATE I DON'T HAVE HEADLIGHTS ON BUT THEY WERE ON AS WELL AS BEING PULLED OVER BY THE HIGHWAY PATROL WHO THOUGH MY HEADLIGHTS WERE NOT ON. I HAVE NOTICED OTHER COMPLAINTS ON GMC MESSAGE BOARDS AS WELL AS OTHER PLACES ONLINE. PLEASE LOOK INTO THIS ISSUE TO SEE IF IT CAN BE ADDRESSED. THE ONLY WAY GMC WILL ADDRESS IT IS BY RECALL OR LAWSUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865555May 18, 2016
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
VEHICLE WILL LOSE POWER AND SHUT OFF WHILE DRIVING, WHILE IN REVERSE I HAVE HAD THE STEERING WHEEL RIPPED OUT OF MY HANDS. RANDOM ERROR MESSAGES ON DIC, RANDOM STARTING ISSUES. TAKEN TO SHOP MULTIPLE TIMES, THEY CANNOT FIND AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865117May 16, 2016
EXTERIOR LIGHTING
CAN NOT SEE AT NIGHT,NEEDS TO BE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862712May 3, 2016
STRUCTURE:BODY, SUSPENSION
THERE IS A SERVICE BULLETIN FROM GM ABOUT FRAME RUST ON ALL GMC 2014 1500 SIERRA AND CHEVY 2014 SILVERADO 1500 LIGHT DUTY PICK UP TRUCKS. THE FRAMES AND SOME IMPORTANT BOLTS ARE HIGHLY RUSTED. THEY ONLY TOUCH-UP SPOTS THEY CAN ACCESS AT THE DEALERSHIP. THE FACILITY WHERE THEY WERE PRODUCED USED A POOR QUALITY WAXY PAINT COATING. THE DEALERSHIP CANNOT GUARANTEE A COMPLETE SOLUTION FOR THIS FRAME RUST. THIS IS A VERY DANGEROUS PROBLEM IN THE FUTURE OF THE LIFE OF THE TRUCK. THE FRAME COULD DECAY AND THE BOLTS CAN BREAK OFF. THIS IS NOT FAIR FOR A $40,000 TO $60,000 TRUCK. YOU CAN SPOT THE RUST RIGHT FROM THE DEALERSHIP NEW TRUCK LOT. I READ ON THE GM TRUCK FORUM ON THE INTERNET HUNDREDS IF NOT THOUSANDS OF THESE TRUCKS HAVE THIS ISSUE. I WILL FEEL VERY UNSAFE DRIVING THIS TRUCK A FEW YEARS FROM NOW. THERE ARE SOME PHOTOS OF A FEW RUSTED AREAS IN THE GM SERVICE BULLETIN WHICH YOU OBTAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862376May 1, 2016
ELECTRICAL SYSTEM
BOUGHT BRAND NEW 2014 GMC SIERRA 1500 , 622678 MILES, AIR CONDITIONING AC NOT BLOWING COLD AIR, THEY SAID IT'S ELECTRICAL AND WANT US TO PAY OVER $200.00 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861990April 28, 2016
EXTERIOR LIGHTING
HEADLIGHTS ARE DIM AND HORRIBLE. VERY DANGEROUS TO DRIVE MY TRUCK AT NIGHT. LIGHTING IS EXTREMELY SUB STANDARD COMPARED TO ALL OF THE OTHER TRUCKS ON THE MARKET AND ROADWAYS. THIS NEEDS ADDRESSED ASAP BEFORE PEOPLE GET KILLED. GMC DOESNT SEEM TO CARE ABOUT THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861250April 25, 2016
EXTERIOR LIGHTING
HEAD LIGHT DON'T OFFER ENOUGH LIGHTING AT NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861343April 25, 2016
EXTERIOR LIGHTING
HEAD LIGHTS ARE SUBSTANDARD AND UNSAFE ON THIS VEHICLE. IT IS UNSAFE TO DRIVE FASTER THAN 40 MPH ON LOW BEAM AND NOT MUCH BETTER ON HIGH BEAM. WHEN TURNING 90 DEGREES YOU ARE TURNING IN TO THE DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860651April 21, 2016
EXTERIOR LIGHTING
HEADLIGHTS ARE EXTREMELY DIM, EVEN ON THE HIGH-BEAM SETTING. MAKES IT EXTREMELY DANGEROUS TO OPERATE AT NIGHT AND I WILL NOT DRIVE IT AT NIGHT UNLESS IT'S AN EMERGENCY DUE TO NOT BEING ABLE TO SEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859923April 17, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS TRUCK ARE TERRIBLE, BOTH LACK OF SIDE PROJECTION AND FRONT PROJECTION ARE UNSAFE ESPECIALLY WHEN DRIVING IN RURAL AREAS OR DURING WET ROAD CONDITIONS. I HAVE HAD THE BCM UPDATE AND NEW BULBS INSTALLED FROM GMC BUT THIS OFFERED VERY LITTLE IMPROVEMENT. DRIVING WITH THE FOG LAMPS ON OFFER THE ONLY LATERAL VISION TO SEE TURNING ANY CORNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855440April 14, 2016
EXTERIOR LIGHTING
THE VEHICLE LIGHTS ARE VERY DIM EVEN WITH THE HIGH BEAMS ON. WHILE DRIVING AT NIGHT CAN BARELY SEE IN FRONT OF ME. THESE ARE A HAZARD TO ME AND OTHERS, SINCE NOT BEING ABLE TO SEE A GOOD DISTANCE IN FRONT OF THE VEHICLE MAKES HARD TO SEE PEDESTRIANS, ANIMALS OR DEBRIS IN THE ROAD AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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