GMC Sierra Complaints (2014)

895 consumer complaints on file.

#10898735August 26, 2016
STEERING
POWER STEERING FAILED WHILE DRIVING, BRAKES IMMEDIATELY LESS EFFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897617August 22, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS ARE TO DIM , IT IS HARD TO SEE ,THEY DO NOT PROJECT VERY FAR .THE WORST HEADLIGHTS I HAVE EVER HAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896216August 16, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS TRUCK ARE INADEQUATE FOR DRIVING AT NIGHT. IF IT'S RAINING AT NIGHT, I WON'T DRIVE IT. I BOUGHT A NEW TRUCK FROM GMC , IT'S UNSAFE TO DRIVE AT NIGHT, AND GMC SHOULD FIX IT !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896313August 16, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT RECEIVED A MANUFACTURER RECALL CONCERNING THE TRAILER HITCH. THE DEALER INDICATED THAT THE MANUFACTURER HAD ONLY BEEN SENDING 1 TO 2 PARTS EVERY TWO WEEKS AND THAT THE CONTACT WAS PLACED ON A WAITING LIST DUE TO THE PARTS BEING ON BACK ORDER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896407August 16, 2016
AIR BAGS, UNKNOWN OR OTHER
THERE IS A SMALL CRACK IN THE DASHBOARD NEXT TO THE AIRBAG. GMC WILL NOT REPAIR IT AT THEIR COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894009August 8, 2016
SEAT BELTS
THIS IS IN REGARDS TO SAFETY RECALL 15822 (HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM517394/RCSB-16V209-2391.PDF) FOR GM SIERRA 1500 TRUCKS. THE REPAIR IS EXTREMELY POOR AND REQUIRES THE DEALERSHIP TO MUTILATE AN INTERIOR PIECE OF THE VEHICLE BY CUTTING IT WITH A RAZOR BLADE. I WOULDN'T HAVE HAD THIS SAFETY RECALL COMPLETED IF I KNEW AHEAD OF TIME HOW POORLY GM WOULD HAVE MADE THE REPAIRS. PLEASE KEEP IN MIND, THIS EXPERIENCE IS SHARED BY EVERYONE WHO HAS HAD THIS RECALL PERFORMED, AND MANY PEOPLE ARE OPTING OUT DUE TO THE POOR HANDLING BY GM. ALSO, TO MAKE THINGS WORSE ... GM WILL PROPERLY REPAIR THEIR OWN VEHICLES IF THEY ARE UNSOLD, OR ON THE DEALER LOT. INSTEAD OF HACKING UP THE INTERIOR, THEY REPLACE THE TRIM PIECE WITH A BRAND NEW PART. THIS IS DONE SO THAT THEIR NEW UNSOLD VEHICLES DON'T HAVE THE HEINOUSLY CUT UP INTERIOR PIECE THAT WOULD OBVIOUSLY TURN OFF A BUYER. I BELIEVE GM'S SOLUTION FOR NEW AND CURRENTLY OWNED TRUCKS SHOULD BE THE SAME. CURRENT OWNERS SHOULD NOT HAVE TO ACCEPT THIS EXTREMELY POOR SOLUTION FROM GM. IF YOU DO NOT ACCEPT THIS POOR SOLUTION BECAUSE YOU DO NOT WANT THEM TO HACK UP YOUR TRUCK, THEY REQUIRE YOU TO DECLINE THE RECALL. GM NEEDS TO HAVE AN ACCEPTABLE SOLUTION FOR CURRENT OWNERS, LIKE THEY HAVE FOR THEIR UNSOLD TRUCKS. GM FORUM POSTS DISCUSSING THIS RECALL: HTTP://WWW.GM-TRUCKS.COM/FORUMS/FORUM/186-2014-2015-2016-SILVERADO-SIERRA-ISSUES-TROUBLESHOOTING-RECALLSSERVICE-BULLETINS/ HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/189628-SEAT-BELT-RECALL/PAGE-4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894107August 8, 2016
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED AND THE STABILITRAK WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000 THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892743August 3, 2016
STEERING
THE STEERING RACK DEVELOPED A LOUD CLUNK THAT YOU COULD FEEL IN THE STEERING WHEEL AND HEAD OUTSIDE WHEN TURNED ABOUT 2/3 OF THE WAY TO THE LEFT. THE PROBLEM WOULD HAPPEN ALMOST EVERY TIME THE WHEEL WAS TURNED. THE TRUCK COULD BE STANDING STILL OR MOVING. I BROUGHT IT TO THE DEALER WHERE THEY DIAGNOSED IT AS HAVING A BAD STEERING RACK. THE TRUCK HAS 43000 MILES ON IT AND IT WAS DEFINITELY A SAFETY ISSUE. I READ A LITTLE ONLINE ABOUT THE PROBLEM AND THERE IS SEVERAL PEOPLE WHO HAVE HAD THE SAME ISSUE. SOMEONE STATED THAT THE NEW ONES ARE BUILT DIFFERENT THAN THE 2014 AND POSSIBLY 2015 MODEL YEARS. IF THE NEW ONES ARE UPDATED AND IT IS A KNOWN PROBLEM IT WOULD BE NICE IF THE MANUFACTURER WOULD FIX THEM BEFORE STEERING RACKS START FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892745August 3, 2016
VISIBILITY/WIPER, EXTERIOR LIGHTING
THERE TRULY IS NO ACCIDENT AT THIS TIME. HOWEVER ... IF THIS CONDITION ISN'T CORRECTED, THERE WILL BE ACCIDENTS. THESE MAY RESULT IN NOT ONLY LOSS OF LIFE OR PROPERTY, BUT POSSIBLE CRIMINAL PROSECUTION. THE ISSUE: THE PROJECTOR HEADLAMP DESIGN OF THE 2014 GMC SIERRA IS EXTREMELY SUBPAR FOR LIGHTING THE ROADWAY AHEAD OF YOU. INDIVIDUALS, IN ORDER TO NOT "OUTDRIVE" THEIR LIGHTS, WOULD PROBABLY HAVE TO GO BELOW POSTED MINIMUM SPEED LIMITS ON HIGHWAYS, PRESENTING YET ANOTHER ISSUE FOR THE DRIVER AS WELL AS THOSE WHO WOULD APPROACH FROM THE REAR IN NIGHTTIME DRIVING CONDITIONS. I CONTACTED GMC ... AWARE OF THE ISSUE. NO HELP AT THIS TIME. I GOT THE IMPRESSION FROM THE OPERATOR THAT "NOT ENOUGH PEOPLE HAVE FILED COMPLAINTS." I'M GUESSING THAT WHEN THE CATASTROPHIC AND TRAGIC HAPPENS, IT WILL NOT MATTER THAT NOT ENOUGH PEOPLE FILED COMPLAINTS ... OFFICIALLY. SLIGHT RESEARCH ON THE INTERNET WILL SHOW MANY INDIVIDUALS COMPLAINING ABOUT THE ISSUE. BUT GMC'S ADMISSION THAT THEY ARE "AWARE" BUT ARE TAKING NO ACTION AT THIS POINT IS VERY DISTURBING. I WOULD HAVE THOUGHT THAT DESIGN ISSUES WOULD HAVE HAD TO BE CLEARED BY AN OVERSIGHT AGENCY OF SOME SORT? I JUST DISCOVERED THE EXTREMELY SCARY FEELING OF "DRIVING IN THE DARK" ... BASICALLY ... AFTER HAVING MY TRUCK SINCE THANKSGIVING. BUT I DRIVE MOSTLY IN THE DAYLIGHT, AND HAVE BEEN ON INTERSTATE 20 IN ONE OF THE BUSIEST SECTIONS WITH TRAFFIC AT NIGHT ... NOT REALIZING HOW MUCH OTHERS' LIGHTS WERE HELPING. WHEN DRIVING ALONE ON A RURAL ROAD, HOWEVER, IT IS TANTAMOUNT TO DRIVING WITH A FLASHLIGHT WHEN IT COMES TO SAFETY. I AM WANTING TO TRUST THAT THE AGENCY TASKED WITH SAFETY WILL PLEASE LOOK INTO THIS ISSUE? BEFORE SOMEONE OR MULTIPLES LOSE THEIR LIVES AND LAWSUITS ENSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892336August 2, 2016
EXTERIOR LIGHTING
VEHICLE HAS POOR HEADLIGHT PERFORMANCE WHEN DRIVING AT NIGHT. HAS BEEN BACK TO THE DEALER MULTIPLE TIMES SINCE PURCHASE IN 2014. REPROGRAMMING AND HEADLIGHT BULB REPLACEMENT WAS INEFFECTIVE. NOT SAFE TO DRIVE IN RURAL/DARK AND OR RAIN/SNOW/DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889211July 28, 2016
STEERING
THE STEERING RACK DEVELOPED A LOUD CLUNK THAT YOU COULD FEEL IN THE STEERING WHEEL AND HEAD OUTSIDE WHEN TURNED ABOUT 2/3 OF THE WAY TO THE LEFT. THE PROBLEM WOULD HAPPEN ALMOST EVERY TIME THE WHEEL WAS TURNED. THE TRUCK COULD BE STANDING STILL OR MOVING. I BROUGHT IT TO THE DEALER WHERE THEY DIAGNOSED IT AS HAVING A BAD STEERING RACK. THE TRUCK HAS 49000 MILES ON IT AND IT WAS DEFINITELY A SAFETY ISSUE. I READ A LITTLE ONLINE ABOUT THE PROBLEM AND THERE IS SEVERAL PEOPLE WHO HAVE HAD THE SAME ISSUE. SOMEONE STATED THAT THE NEW ONES ARE BUILT DIFFERENT THAN THE 2014 AND POSSIBLY 2015 MODEL YEARS. IF THE NEW ONES ARE UPDATED AND IT IS A KNOWN PROBLEM IT WOULD BE NICE IF THE MANUFACTURER WOULD FIX THEM BEFORE STEERING RACKS START FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888897July 27, 2016
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
INTERMITTENTLY, WHEN APPLYING THE BRAKES TO STOP FOR A RED LIGHT, THE ENGINE WANTS TO KEEP THE VEHICLE GOING AT THE SAME SPEED AND FIGHTS THE BRAKE SO THE VEHICLE CANNOT STOP. SHIFTING THE GEAR SHIFT INTO NEUTRAL ALLOWS THE BRAKES TO WORK BUT THE ENGINE RPM REVS UP TO 2500 RPM FOR ABOUT 15 SECONDS BEFORE DROPPING TO IDLE. IF THE DRIVER DIDN'T APPLY THE BRAKES HARD ENOUGH OR SHIFT INTO NEUTRAL, THE VEHICLE WOULD OVERPOWER THE BRAKES AND DRIVE INTO ANYTHING AHEAD. ANALOGY: IT ACTS AS IF THE CRUISE CONTROL WAS ON (AND IT'S NOT) AND TRIED TO KEEP THE SAME FORWARD SPEED NO MATTER THE BRAKE APPLICATION. DEALER CANNOT REPRODUCE THE PROBLEM, NO ALERT WARNING LIGHT. SOME TIMES, GOING AT HIGHWAY SPEED, TAKING FOOT OFF ACCELERATOR AND EXPECTING VEHICLE TO START SLOWING DOWN, IT STAYS AT SAME SPEED FOR ABOUT 15 SECONDS BEFORE DROPPING RPMS. THIS HAS BEEN HAPPENING, INTERMITTENTLY, FOR A FEW MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889030July 27, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE HEADLIGHTS BECAME UNRESPONSIVE AND PRODUCED DIM LIGHTING ON THE ROAD. THE FAILURE HINDERED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 35,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886299July 21, 2016
SEATS
IN LATE 2015, I BEGAN TO FEEL THE DRIVER'S SEAT LOOSEN AS I WOULD GO AROUND A CORNER. AT MY NEXT OIL CHANGE AT THE DEALERSHIP, I REPORTED IT. I WAS TOLD THAT GMC WOULD BE SENDING NEW BOLTS TO REPAIR THE PROBLEM. HERE WE ARE, JULY 2016 AND MY SEAT IS LOOSE. GOING AROUND TURNS, STARTING OR STOPPING, MY SEAT IS MOVING. WHEN I CONFRONTED AN AUTOMOBILE TECH, HE SAID I NEED TO START CALLING GM AND HOUNDING THEM. I BELIEVE THIS SITUATION IS GETTING SERIOUS AND THEY KNOW ABOUT THE SITUATION BUT ARE NOT RESPONDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886219July 20, 2016
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 10 MPH, THE TRACTION CONTROL MALFUNCTIONED, WHICH CAUSED THE VEHICLE TO SKID. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885099July 15, 2016
EXTERIOR LIGHTING
HEADLIGHTS ARE TERRIBLE. IN A DARK RURAL AREA, THEY ARE SO DIM THEY ARE DANGEROUS. YOU CAN EASILY OUTDRIVE YOUR HEADLIGHTS. IN THE DARK AND RAIN, YOU SHOULD STAY HOME. IT'S SAD I CAN'T DRIVE MY $50,000 TRUCK AT NIGHT. DEALER'S "FIX" WAS WORTHLESS. SO ANGRY. I WILL NEVER OWN ANOTHER GM VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883571July 8, 2016
EXTERIOR LIGHTING
EXTREMELY POOR/UNSAFE HEADLIGHTS. I HAVE BEEN DEALING WITH THIS ISSUE SINCE PURCHASED NEW. "LURKING" IN FORUMS AND COMPLAINT WEB SITES ASSUMING A FIX WOULD BE FORTHCOMING. I GUESS NOT. INSUFFICIENT LIGHTING AT NIGHT IN RURAL SETTINGS WITH NO AMBIENT LIGHT. CANNOT SEE ANYWHERE NEAR THE DISTANCE REQUIRED TO DRIVE SAFELY AT POSTED LIMITS AND NON-EXISTENT SIDE LIGHTING. 2 NEAR MISSES WITH DEER GRAZING ON SIDE OF ROAD AS PROOF. I SPENT THE MONEY FOR GOOD AUXILIARY DRIVING LIGHTS AND A LIGHT BAR TO PUT THEM ON BUT ARE ONLY USEFUL WITH NO ONCOMING TRAFFIC. CURRENT REPLACEMENT BULBS/BCM REPROGRAM CAUSE LIMITED IMPROVEMENT WITH SIGNIFICANT INCREASE IN BULB FAILURE FREQUENCY. 2016 REDESIGN ELIMINATED THESE LIGHTS AND RETROFIT TO 2014/15 HARDWARE IS AVAILABLE. GM SHOULD STEP UP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882987July 6, 2016
POWER TRAIN
THE TRACTION CONTROL IS NOT WORKING. ON WET PAVEMENT IT SPINS SIDEWAYS OUT OF CONTROL. DEFINITELY A SAFETY ISSUE ACKNOWLEDGED BY THE DEALER BUT AFTER 5 STRAIGHT WEEKS OF WORKING ON THE PROBLEM, GM SAYS IT'S NORMAL. THIS WILL GET SOMEONE KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881842June 30, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V209000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/04/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881436June 29, 2016
STEERING
WE HAVE PROBLEMS STARTING THE TRUCK . YOU CANT JUST TURN THE KEY IT TAKES YOU WIGGLING IT AND PULLING IT OUT OF THE IGNITION SOME TIMES FLIPPING YOUR KEY JUST A PAIN IN THE NECK. HAD IT CHECKED A YEAR AGO AND THEY SAID IT WAS THE WAY WE WERE STICKING THE KEY IN AND IT WORE DOWN THE KEY. SO THEY MADE US A NEW KEY. IT WORKED FOR A WEEK OR SO AND WENT RIGHT BACK TO DOING THE SAME THING. SO NOW WE JUST DEALT WITH IT . TILL NOW .... NOW IT TAKES ABOUT 3 TO 5 MINS TO GET THE KEY TO TURN AND IS OUT OF WARRANTY AND I REALLY THINK IT WAS AN IGNITION PROBLEM NOT A KEY PROBLEM. THE TRUCK ONLY HAS 55,000 MILES ON IT. IM SO FRUSTRATED WITH MY NEW TRUCK. I HAVE A 04 SUBURBAN 223000 MILES ON IT AND STILL HAVE NO PROBLEMS WITH TURNING THE KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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