GMC Sierra Complaints (2022)

679 consumer complaints on file.

#11509334February 27, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
The back-up/reverse cameras black out mid action and also once the vehicle is put in Reverse. During inclement weather conditions, a car stopped abruptly in front of me to avoid a huge pool of water on the highway and the forward collision braking system did not kick in and now the light is illuminated on the dash board and won't turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507349February 15, 2023
FUEL/PROPULSION SYSTEM
There is an occasional burning rubber smell(weekly and daily) coming into the cabin of the truck from the Duramax engine/exhaust. The dealer was notified and they informed me from their bulletins on the matter, that they believe it is from a "wax" on the vehicle exhaust system when heated up. They informed me that their is no remedy or fix at this time. The smell and air quality that me and my family are breathing I believe is unhealthy and possibly toxic. I would like the GM to replace these components causing the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506788February 11, 2023
SERVICE BRAKES
I purchased this vehicle to tow a 7,600 pound RV trailer with Electromagnetic brakes. This truck has an integrated brake controller. The truck keeps giving error messages: Check trailer wiring issues. Brakes not connected, etc. I have troubleshoot the trailer wiring and replaced most of it. I still have the issue. Online I see many people stating similar issues. Supposedly my truck has an error code associated with the brakes but dealer is of not help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506254February 8, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact's brother owns a 2022 GMC Sierra 2500. The contact stated that while her brother was driving 30 MPH in cold weather, he activated the heat and the moon roof exploded. The contact's brother opened the moon roof cover, and glass entered the cabin of the vehicle, falling on his arms. The contact's brother did not sustain any injuries. The contact stated that there was no impact to the moon roof that could have caused the moon roof to explode. The vehicle was taken to the dealer, where it was diagnosed that there had been an impact on the moon roof, causing the moon roof to explode. The dealer replaced the moon roof. The manufacturer was made aware of the failure and advised the contact to file an insurance claim for the failure. The issue was currently in arbitration. The failure mileage was approximately 6,931.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504908February 1, 2023
STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, an object struck the windshield. The contact was able to maneuver the vehicle off the road and upon inspecting the vehicle, he noticed that a piece from the front grill had detached and struck the front windshield. The vehicle was taken to the dealer where it was diagnosed that the unknown grill piece needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504197January 28, 2023
BACK OVER PREVENTION: WARNINGS
Bought. New 2022 GMC HD 3500 last year and signed form from GMC saying front and rear parking sensors were delayed until December 2023, related to supply chain issues. I have continually tried to get a status of the needed micro chips and now have been told today that GMC has no status as they are focusing on the new vehicles so they can continue to sell vehicles and make profits. GMC knows this is an on going safety issue but continues to ignore vehicles already sold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502944January 21, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
While towing my 7000lb car trailer, I get a message that the trailer brakes need service, then I get another message that the trailer brakes are disabled. At this point the brakes are shut off and no longer work. This is extremely dangerous. The problem is with the truck. It does the same thing with multiple trailers of tried with electric brakes. All of these trailers work fine by my other vehicle with electric brakes for the trailer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499958January 3, 2023
ENGINE
i FEEL IT IS IN THE FUEL MANAGEMENT SYSTEM When driving along every now and then you can feel a vibration like diving on rumble strips. there is no rhyme or reason for it. I had it to the dealer and they told me that was normal, if you don't want it to do it then drive in 9th gear. I'm not going to shift to 9th every time I drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499235December 28, 2022
POWER TRAIN
The contact owns a 2022 GMC Sierra 1500. The contact stated that after purchasing the vehicle and leaving the local dealer, he heard an abnormal sound with the check engine warning light illuminated. The contact drove the vehicle back to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 170.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498432December 21, 2022
POWER TRAIN
Truck was placed in Park on an inclined road. Exiting truck, truck started to roll backwards. I was struck and right foot was run over by Driver's side front tire and knocked down. I was wearing composite toe shoes which enabled me to get up and run after the truck, trying to stop and control the truck a second time. I was hit again and thrown off the side of the road into a briar patch. Truck continued to roll backwards and off the road into the woods. Upon investigation, two separate County Deputy Sheriffs confirmed that the truck. when it came to rest, confirmed the truck was still in the Park position. Truck had to be towed out of a ditch in the woods. I sustained moderate injuries, but thankfully was not catastrophically disabled. This should be investigated thoroughly, so that no other person(s) is injured or dies as a result of this defect.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11497631December 15, 2022
STEERING
When I started my truck the Service Power Steering and Service ESC notifications came up on my panel. Now my truck has no power steering and it very difficult to steer and navigate. We are in the middle of a winter storm so it is even more of a safety issue in slippery conditions. The ESC system does not engage either and the truck slides when taking corners much more than it used to before the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496629December 8, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2022 GMC Sierra 2500. The contact stated that the subframe was severely corroded. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494755November 23, 2022
COMMUNICATION, ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:ALARM
The contact owns a 2022 GMC Sierra 2500. The contact stated that two days after he purchased the vehicle, he noticed that there was no back-up communication alarm on the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were notified of the failure and the contact was offered a trade-in or buy back for equal cost of the vehicle but declined. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494359November 21, 2022
SERVICE BRAKES
The contact owns a 2022 GMC Sierra 1500. The contact stated while pulling a trailer and driving 45 MPH, another vehicle entered his lane spontaneously, he depressed the brake pedal; however, the vehicle failed to stop. The contact stated that the “trailer brakes disabled/service required” warning light was illuminated. The contact was able to quickly maneuver to the right to prevent an accident and continued depressing the brake pedal forcefully to stop the vehicle. The contact was able to continue driving to his residence. The contact took the vehicle to the local dealer but was unable to find a fix for the failure. The vehicle was not repaired. The contact stated that he continued to experience the failure. The contact took the vehicle to a second dealer: Scenic Chevrolet Buick GMC (2300 Rockford St, Mt Airy, NC 27030: (336) 429-5457) however, the mechanic was unable to find a repair for the failure. The vehicle was not repaired. The contact stated that he continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494423November 21, 2022
SERVICE BRAKES
I bought the truck to pull a trailer and the truck is equipped with a max tow package. When pulling a trailer after a short distance a warning comes on a says the trailer brakes have been disengaged. I have had it to two GMC dealers and they refer me to a GM PIT5948A. C159C document and is says there is no fix. I bought the truck to tow and it is unsafe to do so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493129November 10, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Electrical component- Dashboard is constantly glitching, blue-tooth will not connect properly, electrical appears to turn off randomly while driving to the point we have to pullover because it appears and feels like the truck is turning off. Power step running boards malfunction- They don't open or close when they are supposed to. Power step running boards also malfunction while driving. It is a risk because we've had to pull over in conditions that aren't safe, putting a family of five in danger. The problem has been reported to the dealership and manufacturer and has gone unresolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492579November 7, 2022
SERVICE BRAKES
When I initially started the vehicle, I noticed the parking assist would not turn on. No warning lights or messages were displayed so I didn't think much of it and continued on driving. Approximately 5 miles down the road while traveling around 45 mph, I came upon a stoplight with other cars waiting. I pressed the brake to start decelerating and the pedal went all the way to the floor and vehicle did not slow down/decelerate. The check engine light, ESC, trailer brake, and brakes warning lights/messages then illuminated. I was approaching the vehicle in front of me quickly so, to avoid a rear end collision, I swerved into the shoulder and was able to coast through a right turn and on to a side street where I eventually coasted to a stop. I narrowly missed a major collision and was fortunate that there was no cross traffic approaching when I turned on to the side street. This could have been catastrophic, especially if pedestrians had been in the area. After stopping, I restarted the truck and the brakes seemed to work, however, the warning lights remained illuminated. I drove slowly to the nearest dealership. They replaced the electronic brake control module. Truck has approximately 20,000 miles on it and is well maintained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492396November 5, 2022
UNKNOWN OR OTHER
While operating the vehicle, the radio went to full volume on its own. Attempts to turn it down did not work. The radio turned down, when the buttons on the steering wheel were pressed, but turned back up faster than I could turn it down. The power button on the radio also didn't work. I tried pushing it and then tried pushing and holding it down for a few seconds. I had to end up grabbing my phone and shutting the Bluetooth off on the phone to get it to stop. Very unsafe and distracting. It has been documented in a forum where others have had the issue as well. It is the new infotainment system and appears to be a software bug. Here is a link to a forum where others have had the same issue. https://www.gm-trucks.com/forums/topic/260308-2022-refreshed-sierra-audio-issue-max-volume/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492181November 3, 2022
UNKNOWN OR OTHER
I have owned this GMC Sierra now for 4 weeks. I went to trailer our new boat and trailer with EOH braking system and during my ride home I would a Trailer brakes disabled pop up then finally stayed on and lost all braking to the trailer. Trailer was check and all good then found out that many others with GMC Sierras and Chevy Silverados had had this issue now for the past 3-4 months with GM still not having a solution yet we all have defective and very dangerous vehicles losing all braking with the trailer due to this issue. They need to be pressured to get this fix ASAP before someone dies. Here is the forum with many others complaining about this issue. https://www.gm-trucks.com/forums/topic/260521-2022-silverado-faulty-trailer-brake-controller-and-buggy-camera-when-trailer-connected/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491775November 1, 2022
SERVICE BRAKES
The braking on this vehicle is dangerous! Very poor stopping power. I’m am frightened to tow a trailer behind the vehicle because of its extremely poor stopping distance. This is so bad that I think there must be some sort of design error or something. Someone needs to look into this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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