GMC Sierra Complaints (2014)

895 consumer complaints on file.

#11002840July 3, 2017
UNKNOWN OR OTHER
A/C CONDENSER FAILURE. REPAIR PART IS ON NATIONAL BACKORDER. ESTIMATED ARRIVAL TIME IS 10-12 WEEKS. TEXAS SUMMERS CREATE A VERY HOT VEHICLE. CHILDREN IN CAR SEATS WITHOUT AIR CONDITIONING IS DANGEROUS WHEN SITTING IN BUMPER TO BUMPER TRAFFIC. RAINFALL REQUIRES EITHER THE WINDOWS GET ROLLED UP OR CHILDREN GET PELTED WITH RAIN DROPS ON THE HIGHWAY. NEITHER ARE ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002127June 29, 2017
UNKNOWN OR OTHER
A/C CONDENSER WENT. GM HAS NOT ISSUED A RECALL. THERE IS A NATIONAL BACK ORDER ON THE RE-DESIGNED CONDENSER. PEOPLE ARE BEING FORCED TO WAIT MONTHS AND ARE GOING WITHOUT A/C. GM CLAIMS THAT THEY ARE AWARE AND ARE WORKING WITH TWO MANUFACTURERS TO GET THE NEW PART MADE AND SHIPPED TO DEALERS. PLEASE SEE DOCUMENTATION OF CHAT SESSION WITH GM REP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001989June 28, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE LOST ELECTRICAL POWER AND STALLED. IN ADDITION, THE "REDUCTION POWER STEERING CONTROL", "ENGINE POWER REDUCTION", AND "HOOD AJAR" INDICATORS DISPLAYED. WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE BACK ON, THE VEHICLE INITIALLY FAILED TO START AND THE CONTACT HEARD A CLICKING SOUND. THE NEGATIVE BATTERY TERMINALS ALSO BECAME EXTREMELY HOT. THE VEHICLE WAS TAKEN TO MARK ALLEN BUICK GMC (6300 NEW SAPULPA RD, TULSA, OK 74131) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO MARK ALLEN BUICK WHERE THE DEALER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL MORE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V640000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000510June 21, 2017
ELECTRICAL SYSTEM, STEERING, SUSPENSION
POWER STEERING LIGHT AND STABILITRACK LIGHT COMING ON WHEN COMING TO A SLOW STOP. LIGHTS WILL NOT STAY ON LONG ENOUGH TO THROW A CODE TO READ. A/C, RADIO, DASH ALL SHUTS DOWN WHEN THESE CODES THROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995805June 19, 2017
FUEL/PROPULSION SYSTEM
GASOLINE SMELL - STOPPED - STEPPED INTO A PUDDLE OF RAW FUEL - FUEL GUSHING OUT FROM UNDERNEATH THE TRUCK - STOPPED ENGINE - MOVED AWAY AND CALLED DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995855June 19, 2017
VISIBILITY
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW OUT HOT AIR INSTEAD OF COLD AIR. THE VEHICLE WAS TAKEN TO THE GMC CLASSIC DEALER (2700 INTERSTATE 35 EAST CARLTON, TEXAS 75007 PHONE 469-557-1788) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING CONDENSER FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND DEALER (MECHANIC GMC 3950 SOUTH CENTER EXPRESS WAY MCKINNEY, TEXAS 75007 PHONE 469-557-1788) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITION HOSE FAILED. THE AIR CONDITIONING HOSE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995233June 14, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
I AM RECIEVING STABILATRAC , ABS, POWERSTEERING, ERRORS. MY WIPERS WILL ONLY WORK IF I HIT MY BRAKES. THE CRUISE CONTROL DOESN'T WORK ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994380June 12, 2017
STEERING
I WAS LEAVING A STORE PARKING LOT AND BEGAN A LEFT TURN WHEN THE STEERING WHEEL WAS WRENCHED OUT OF MY HANDS AS IT SPUN AROUND CAUSING MY TRUCK TO VEER SHARPLY TO THE LEFT AND TO HIT ANOTHER STATIONARY VEHICLE. GMC SERVICE DEPARTMENT SAID THE STEERING WAS BROKEN AND PROCEEDED TO REPLACE THE STEERING MODULE. I RETAINED THE OLD MODULE AS EVIDENCE THE TIE ROD BECAME DISCONNECTED CAUSING THE ACCIDENT. NO ONE WAS SERIOUSLY INJURED ALTHOUGH I HAS THE SKIN ON MY HAND AND FOREARM RUBBED OFF BY THE STEERING WHEEL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10994538June 12, 2017
ENGINE, STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 5 MPH, THE STEERING WHEEL BEGAN TO STEER BACK AND FORTH INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE STALLED WHILE THE FAILURE WAS OCCURRING. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993688June 7, 2017
UNKNOWN OR OTHER
A/C CONDENSER ISSUES ACROSS MANY DIFFERENT VEHICLES HAVE CAUSED THE PART TO BE ON BACK ORDER IN SOME CASES FOR MONTHS. TO ME THIS SOUNDS LIKE A DEFECTIVE PART THAT WARRANTS A RECALL. A CAN OF REFRIGERANT CAN LEAK OUT, FOR ME, IN THE MATTER OF JUST A FEW WEEKS AND I TOOK IT IN AND WAS INFORMED OF THE CONDENSER LEAK. THIS HAS BEEN AN ONGOING THING THAT MANY OTHERS HAVE COMPLAINED ABOUT. I UNDERSTAND THAT THIS DOES NOT QUALIFY AS A SAFETY ISSUE BUT OTHERS HAVE STATED THIS IS THE PROCESS TO CONDUCT A RECALL INVESTIGATION IF WARRANTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993181June 5, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE STABILITRAK AND ANTI-THEFT WARNING INDICATORS ILLUMINATED AND THE POWER SEIZED. THE VEHICLE RESTARTED INDEPENDENTLY; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT NOTIFIED SELLERS GMC (LOCATED AT 38000 GRAND RIVER AVE, FARMINGTON HILLS, MICHIGAN) WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993338June 5, 2017
ELECTRICAL SYSTEM
TURNING AT SLOW SPEEDS THE ENGINE, AND ELECTRONIC SHUT OF AND ON JERKING THE STEERING WHEEL OUT OF MY HANDS VERY ERRATICLY AND FINALLY SHUTS OFF IN THE ROAD. IN A FEW MINUTES IT WILL FIRE BACK UP. I'M SCARED TO DTIVE IT! ITS NOT SAFE FOR ANYONE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992145May 30, 2017
ELECTRONIC STABILITY CONTROL (ESC)
TRACTION CONTROL / STABILI TRAK CAM ON THE TRANSMISSION WOULD NOT SHIFT HADE TO MANUAL IT TO SHIFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992290May 30, 2017
UNKNOWN OR OTHER
MAJOR PROBLEM WITH MY AIR CONDENSER THAT IS DEFECTIVE... DOES NOT WORK. THERE IS A NATION WIDE BACK ORDER FOR THIS ITEM FOR ALL GMC SIERRA'S AND NOTHING IS BEING DONE TO SERVICE THE CUSTOMERS. IT'S BEEN 3 WEEKS AND COUNTING NOW AND STILL NO ANSWERS. AIR CONDENSER PROBLEM... MY AC UNIT IS NOT OPERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992092May 29, 2017
SERVICE BRAKES
TAKATA RECALL. DRIVING THROUGH THE SMOKY MOUNTAINS BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND DIDNT STOP. I RELEASED PEDAL AND PRESSED AGAIN AND IT WAS VERY FIRM AND HARD TO GET THE TRUCK TO SLOW DOWN/ STOP. WHEN THIS OCCURRED THE SYSTEM SHOWED NO SIGNS OF SYSTEM FAILING. IF WAS A VERY SCARY SITUATION WITH HAVING MY FAMILY IN THE TRUCK WITH ME. IM VERY THANKFUL THAT IT DIDNT END A LOT WORSE LIKE IT COULD HAVE. ALL IN ALL I DROVE 4 HOURS TO GATLINBURG WITH NO SIGNS OF ISSUES AND FOR IT TO JUST GO OUT WITHOUT A WARNING SOMETHING NEEDS TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986131May 17, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WATER PENETRATED THROUGH THE SUN ROOF AND DAMAGED THE ONSTAR SYSTEM, INTERIOR HEADLINING, AND ALSO PENETRATED THE ELECTRICAL PANEL AREA. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE SUN ROOF GASKET; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 87,549.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985817May 15, 2017
UNKNOWN OR OTHER
OCTOBER 2016 A/C STOPPED WORKING BROUGHT TO DEALER. DEALER RECHARGED SYSTEM FOUND LEAK TO BE A/C COMPRESSOR HOSE AND BRACKET NEEDED TO BE REPLACED AND NOT UNDER WARRANTY CUSTOMER PAY. APRIL 2017 A/C STOPPED WORKING BROUGHT TO DEALER. DEALER RECHARGED SYSTEM FOUND LEAK TO BE A/C CONDENSER NEEDS TO BE REPLACED NOT UNDER WARRANTY - CUSTOMER PAY. NO CONDENSERS AVAILABLE - NATIONAL BACK ORDER. 50,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984911May 11, 2017
VISIBILITY
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONER CONDENSER LEAKED FREON AND FAILED TO BLOW COOL AIR. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD EXPEDITE A CONDENSER AND SEND IT TO THE DEALER. THE DEALER INFORMED THE CONTACT THAT WHEN THE MANUFACTURER SENDS THE CONDENSER, IT WOULD GO TO THE NEXT AVAILABLE CUSTOMER IN LINE AND THE CONDENSER PART WOULD TAKE SIX WEEKS TO BECOME AVAILABLE. THE VEHICLE WAS NOT SERVICED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984972May 11, 2017
VISIBILITY
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHEN THE AIR CONDITIONER WAS ACTIVATED, HOT AIR EMITTED FROM THE VENTS WITHOUT WARNING. THE CONTACT MENTIONED THAT THE HEATER WORKED FINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD MAKE A NOTE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984572May 9, 2017
UNKNOWN OR OTHER
AC IS BLOWING HOT AIR. DEALERSHIP CONFIRMED THE CONDENSER WAS LEAKING AND REQUIRED REPLACEMENT. DEALERSHIP HAS ORDERED NEW PART AND ADVISED THAT PART IS ON A NATIONAL BACK ORDER AND COULD NOT PROVIDED AN ESTIMATED TIME OF ARRIVE FOR REPLACEMENT PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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