GMC Sierra Complaints (2014)

895 consumer complaints on file.

#11012785August 4, 2017
UNKNOWN OR OTHER
TAKATA RECALL AIR CONDITIONING CONDENSER WENT OUT AND THE PARTS ARE ON BACK ORDER THE DEALERSHIP EVEN EXPLAIN THAT THOUSANDS OF THESE MODEL TRUCKS ARE HAVING THE SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012372August 2, 2017
UNKNOWN OR OTHER
STARTED MY TRUCK ON 7/30/17 AND HAD NO COLD AIR BLOWING FROM THE VENTS. DROVE IT FOR THE DAY AND STILL NOTHING. TOOK IT INTO THE DEALER ON 8/2/17 AND RECEIVED THE DIAGNOSIS OF A CRACKED AC CONDENSER. THE FIX IS NOT POSSIBLE FOR 6-8 WEEKS BECAUSE THERE IS A NATIONAL BACKORDER ON A REPLACEMENT CONDENSER FROM GMC. THIS IS A DESIGN ISSUE AND NOT A WARE AND TEAR ISSUE. THE DEALERSHIPS WANT THE OWNERS TO PAY FOR IT EVEN THOUGH THEIR DESIGN IS AT FAULT TO BEGIN WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012173August 1, 2017
UNKNOWN OR OTHER
THE AIR CONDITIONING STARTED BLOWING HOT AIR. IT WENT OUT IN JUNE ANDI HEAR NOW WONT BE FIXED UNTIL OCTOBER. IT IS UNSAFE TO HAVE YOUNG KIDS OR MY PARENTS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012225August 1, 2017
WHEELS
CHROME WHEEL CORROSION. CRITICAL LOCATION AROUND VALVE STEM CREATING AIR LEAK IN VALVE STEM. COULD CREATE LOW ENOUGH PRESSURE TO EFFECT HANDLING IN EMERGENCY SITUATION. LUCKILY MINE WAS A SLOW LEAK, BUT THE ONLY FIX IS WHEEL REPLACEMENT AT EXTREME COST AND A LENGTHY REPLACEMENT PROCESS LEAVING THE OWNER WITH CHOICE OF UNSAFE USE, OR LOSING USE OF THE VEHICLE DURING THE PROCESS. INITIAL FIRST AID WAS TO CLEAN THE STEM HOLE OF CORROSION, USE A SEALANT AROUND THE NEW VALVE STEM, WITH NO GUARANTEE OF A SAFE FIX AND AN UPCOMING 2 WEEK TRIP TO UPPER ONTARIO CANADA IN FULLY LOADED VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010732July 26, 2017
SERVICE BRAKES, STEERING
ROUNDING A CORNER AT LOW SPEED AND THE A/C COMPRESSOR LOCKED UP AND STALLED THE ENGINE. I LOST STEERING AND BRAKES NEARLY HIT A POLE. SEARCH FOR THIS ISSUE AND YOU WILL SEE THAT GM HAS A KNOWN ISSUE ON THE 2014 A/C UNITS THAT THEY ARE DOING NOTHING ABOUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010661July 25, 2017
UNKNOWN OR OTHER
AIR CONDITION BLOWING HOT AIR! LEAK IN THE CONDENSER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010382July 24, 2017
ENGINE
I PURCHASED THE VEHICLE PRE-OWNED CERTIFIED IN LATE MAY 2017. AC WENT OUT 1 WEEK LATER. VEHICLE HAS BUMPER TO BUMPER WARRANTY FOR 12 MONTHS OR 12K MILES. VEHICLE WAS TAKEN TO FOLSOM BUICK GMC AND FOUND "A/C CONDENSER LEAKING...RECOMMEND REPLACEMENT PARTS ON ORDER" PART NUMBER 84211191. I WAS ADVISED PART WAS ON BACK ORDER. GOING ON 45 DAYS WITH NO AC, AS THE PART IS STILL ON BACK ORDER. IN SACRAMENTO, CA WHERE DAILY IT IS 90 DEGREES WITH MANY DAYS OVER 100 DEGREES AND SOME DAYS OVER 105 DEGREES. AS THIS IS MY ONLY MEANS OF TRANSPORTATION IT IS A SAFETY CONCERN DUE TO THE AMOUNT OF HEAT ON THE BODY WHILE DRIVING FOR EXTENDED PERIODS OF TIME. I ALWAYS HAVE TO MAKE SURE I HAVE ENOUGH COLD WATER IN THE VEHICLE DUE TO THE FEAR OF PASSING OUT FROM DEHYDRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010099July 22, 2017
STEERING
IT HAS BEEN TWO WEEKS AND NO SOLUTION HAS BEEN ISSUED AND MEANWHILE MY VECHILE IS STUCK AT DEALERS WHILE I AM STUCK WITH PAYMNTS AND ZERO SOLUTION TO FIX MY VECHILE AND NO IDEA HOW MUCH LONGER IT WILL BE BEFORE IT IS REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006684July 21, 2017
UNKNOWN OR OTHER
I CURRENTLY OWN A 2014 GMC SIERRA 1500 WITH 55,000 MILES.ON MAY 15 2017 THE VEHICLE WAS DIAGNOSED WITH NEEDING AN AC CONDENSER AT GREINER BUICK GMC BECAUSE THE VEHICLE HAD STOPPED BLOWING COLD AIR. WE WERE TOLD THE PART HAD TO BE ORDERED AND THEY WOULD CALL US WHEN IT ARRIVED TO BE INSTALLED. THAT FOLLOWING DAY WE RECEIVED A PHONE CALL FROM THE PARTS DEPARTMENT AT THE DEALERSHIP STATING THAT THE AC CONDENSER IS UNAVAILABLE AND THEY DID NOT HAVE AN ETA BECAUSE THE PART WAS BACKORDERED. ABOUT A WEEK HAD PAST, AND BEING FRUSTRATED WITH HAVING NO AC , LIVING IN 110 DEGREE WEATHER AND DRIVING THIS VEHICLE WITH A 2 MONTH OLD AND 4 YEAR OLD CHILD, I WAS DESPERATE TO HAVE IT FIXED. I CONTACTED GENERAL MOTORS DIRECTLY TO SEE WHAT THE ISSUE WAS WITH THE PART AND SEE IF THEY COULD HELP ME. AFTER SPEAKING TO THE REPRESENTATIVE, I GOT NO ANSWERS BESIDES THEY ARE "WORKING ON IT." SHE TOLD ME THIS WAS A NATIONWIDE PROBLEM AND THEY ARE TRYING TO GET THE PART AVAILABLE FROM THE MANUFACTURER. I TOLD HER MY SITUATION AND THE SAFETY ISSUE WITH NO AC AND THE CLIMATE I LIVE IN AND SHE TOLD ME THEY COULDN'T DO ANYTHING OR EXPEDITE GETTING THE PART. MY HUSBAND AND I LOOKED INTO GETTING AN AFTERMARKET CONDENSER AND THOSE TOO ARE UNAVAILABLE. WE DID RESEARCH AND THERE ARE TONS OR COMPLAINTS ABOUT THE AC CONDENSER BREAKING IN THE GMC SIERRAS AND CHEVY SILVERADO MODELS AND GM HAS DONE NOTHING ABOUT RECALLING IT. THIS PART RARELY FAILS IN A VEHICLE, UNLESS IT IS DAMAGED. IT IS CLEAR THAT THIS PART IS DEFECTIVE, AND IS UNAVAILABLE EVEN TO BE REPLACED. THIS IS A HUGE SAFETY CONCERN AND GM NEEDS TO ADDRESS THIS. STILL, 2 MONTHS LATER OUR VEHICLE STILL HAS NO AC AND GM HAS DONE NOTHING TO HELP US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006669July 20, 2017
UNKNOWN OR OTHER
AIR CONDITIONER FAILS BECAUSE OF FAULTY CONDENSER, THIS IS A WIDESPREAD PROBLEM SINCE A REPLACEMENT PART IS NOT AVAILABLE WORLDWIDE BECAUSE OF THE DEMAND. THE DEALERSHIPS ARE SENDING VEHICLES TO 3RD PARTIES TO HAVE THE CONDENSER REPAIRED. THIS REPAIR IS NOT COVERED BY ANY WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005263July 14, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MY TRUCK LOSES POWER STEERING WHEN TURNING LEFT AND PRACTICALLY COMES TO A STOP MID TURN. IT TAKES APPROX. 5 SECONDS TO BE ABLE TO CONTINUE THROUGH THE TURN. STABILITRAK NOTIFICATIONS CONSTANTLY ALERT ON THE DASH FOR TRACTION CONTROL, STEERING ASSIST, ETC AND WHEN DOING SLOW MANEUVERING THE A/C, STEREO, AND STEERING ASSIST SHUTDOWN FOR A SPLIT SECOND. RECALL IS OPEN UNDER N172085440 FOR 2 WEEKS NOW AND I KNOW OTHER PEOPLE EXPERIENCING THESE SAME SAFETY STEERING ISSUES WAITING FOR THE FIX TO BE PUBLISHED FOR THIS RECALL. PLEASE EXPEDITE THE RECALL FIX ASAP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005288July 14, 2017
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT RECEIVED AN UNKNOWN MANUFACTURER RECALL RELATED TO THE EPS ASSIST. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BUICK GMC IN BEAVERTON, OR) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004743July 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHEN I AM MAKING LEFT TURNS MY STABILITRAK WARNING GOES OFF AND LOCKS UP MY STEERING WHEEL AND WON'T ALLOW ME TO TURN AND JERKS THE WHEEL WHICH HAS CAUSED A DISLOCATED THUMB AND JAMMED FINGERS, IT ALSO POWERS DOWN MY ENTIRE ELECTRICAL SYSTEM. I HAVE HAD SEVERAL CLOSE CALLS WITH SOME SERIOUS ACCIDENTS. I HAVE ALMOST BEEN T-BONED SEVERAL TIMES DUE TO IT POWERING DOWN AND NOT BEING ABLE TO TURN. I HAVE CALLED THE GM DEALERSHIP AND THEY SAID THERE IS NOTHING WE CAN DO ABOUT THIS AND THEY ARE AWARE OF THE RECALL. IT'S GOING TO BE A HEFTY LAWSUIT ON THEIR HANDS WHEN SOMEONE IS SERIOUSLY HURT OR DIES BECAUSE THEIR STEERING WHEEL LOCKS UP. EARLY JUNE IS WHEN I STARTED NOTICING THIS ISSUE AND IT HAS ONLY BEEN GETTING WORSE!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11004822July 12, 2017
UNKNOWN OR OTHER
AIR CONDITIONER NOT WORKING. AC CONDENSER HAS DEVELOPED A LEAK. IN DOING RESEARCH I DISCOVERED THAT THIS IS A COMMON PROBLEM FOR GM VEHICLES OF THE MODEL AND THE LIKE, BUT GM HAS ALSO PULLED ALL CONDENSERS FROM THE SHELVES BUT WILL NOT DO A RECALL TO ADDRESS THE DEFECTIVE CONDENSER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004277July 11, 2017
AIR BAGS
AIRBAG NEEDS SERVICE WARNING INDICATOR KEEPS POPPING UP. EVERY 30 SECONDS OR SO. I HAVE TO KEEP HITTING 'DISMISS'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004016July 10, 2017
VISIBILITY/WIPER
AC CONDENSER HAS FAILED AND GMC IS UNABLE/UNWILLING TO SUPPLY PARTS FOR REPAIRS. MY VEHICLE'S PROBLEM WAS IDENTIFIED TWO MONTHS AGO, THE DEALER NOTIFIED ME THAT THE PART IS BACKORDERED AND THERE IS NOT ETA ON THE PART. THIS IS A SAFETY ISSUE BECAUSE WITHOUT AC, THE DEFROSTER DOES NOT WORK, AND THERE IS NO/LIMITED VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003612July 7, 2017
UNKNOWN OR OTHER
WHEN DRIVING AT HIGHER SPEEDS (50+ MPH - TYPICALLY ON THE HIGHWAY) THE ENTIRE TRUCK SHAKES: THE CONSOLE, STEERING WHEEL, ETC. YOU CAN FEEL IT IN THE SEATS AND THE FLOOR BOARDS. IT FEELS AS THOUGH THE TRUCK IS GOING TO GO OUT OF CONTROL OR BREAK DOWN AT ANY MOMENT. OVER THE PAST TWO YEARS, WE HAVE HAD OUR ENTIRE TRUCK SUSPENSION, ALIGNMENT, BRAKES/ROTORS, ETC INSPECTED NUMEROUS TIMES AND WERE TOLD MORE THAN ONCE BY GM TECHNICIANS THAT THIS VEHICLE PERFORMS UNDER ACCEPTABLE CONDITIONS ACCORDING TO GENERAL MOTORS, EVEN THOUGH THEY AGREE THAT IT DOES NOT FEEL ACCEPTABLE. MY LAST INSPECTION WAS TODAY AND I WAS TOLD THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003227July 6, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS ARE TERRIBLE IN THIS TRUCK. WHEN WE DECIDED TO PURCHASE THIS TRUCK IT WAS VERY EXPENSIVE BUT WE THOUGHT WE WERE MAKING A GOOD INVESTMENT-WRONG!!! WHAT GOOD IS THE TRUCK IF WE GET IN ACCIDENT BECAUSE WE CAN'T SEE AT NIGHT. GMC JUST TRIED TO SAVE MONEY WHEREVER THEY COULD-ONLY THE BARE MINIMAL-ITS ALL ONLY ABOUT LINING THEIR POCKETS WITH THE MOST CASH THAT THEY CAN. WE HAVE TALKED TO THE DEALER ABOUT THIS AND THEY SAY THEY IS NOTHING THEY CAN DO. GMC REPLACE THE HEADLIGHT STARTING IN THE 2016 BUT WHAT ABOUT THE 2014 & 2015 OUR LIFE'S DON'T MATTER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003490July 6, 2017
UNKNOWN OR OTHER
AIR CONDITIONER STARTED BLOWING HOT AIR IN NOVEMBER/DECEMBER 2016 AT OR AROUND 50K MILES. IN JUNE 2017, PAID A GMC DEALERSHIP TO DIAGNOSE THE VEHICLE. RESULTS SHOW A CONDENSER LEAK.. CONTACTED GM CUSTOMER CARE DEPT. (SPOKE TO BETH). BETH CONFIRMED THE DIAGNOSIS, INFORMED ME OF THE BACKORDER, THEN INFORMED ME THAT GM WOULD NOT PROVIDE COST ASSISTANCE FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003171July 5, 2017
UNKNOWN OR OTHER
45,000 MILES. AIR CONDITIONER STARTS BLOWING WARM AIR ABOUT A MONTH AGO. THE FOLLOWING WEEK, TAKE THE PICKUP TO THE LOCAL DEALERSHIP TO DIAGNOSE THE FOLLOWING. CONDENSER IS LEAKING. INFORMED THAT THE PART IS ON A NATIONAL BACKORDER AND THEY WILL CALL ME WHEN IT COMES IN. THREE WEEKS AND COUNTING SO FAR. I LIVE IN THE SOUTHWEST SO THE TEMPERATURES HAVE BEEN VERY HOT LATELY AS THIS IS THE HOTTEST PART OF THE YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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