GMC Sierra Complaints (2014)

895 consumer complaints on file.

#11025388September 25, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
IN THE PAST 4 MONTHS, BEGINNING AT ABOUT 52K MILES, I STARTED RECEIVING MESSAGES ON MY TRUCK THAT SAID "STABILITY CONTROL" WAS OUT AND IT LOCKS THE FRONT LEFT WHEEL, LOSING ALL STEERING, THE RADIO AND THEN THE TRUCK GOES COMPLETELY DEAD. THE AC GOES ON/OFF AND THE HEADLIGHTS FLICKER. THIS IS ALWAYS AT LOW SPEEDS BETWEEN 5-10 MPH AND MOST COMMONLY WHEN MAKING A TURN. I HAD THE BATTERY REPLACED AT THE DEALERSHIP AND NOW THEY'RE TELLING ME I NEED A NEGATIVE BATTERY CABLE REPLACEMENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024593September 20, 2017
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. WHILE DRIVING 25 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,370.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024726September 20, 2017
AIR BAGS
CRACK IN DASH AT LOCATION AROUND PASSENGER AIRBAG. CONCERN IF AIR BAG DEPLOYS, IT WILL BE CUT OR DESTROYED BY THE DASH'S SHARP EDGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023396September 14, 2017
UNKNOWN OR OTHER
A/C CONDENSER HAS CRACK IN WELD ON RIGHT UPPER WELD AS DESCRIBED BY MANY OTHERS ON FORUMS FOR GMC AND CHEVY 2014-2017 TRUCKS. DATE BELOW IS JUST AN ESTIMATE AS WHEN THE ACTUAL DATE IS UNKNOWN. THE DATE IS WHEN AIR STARTED BLOWING WARM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019959August 27, 2017
ELECTRICAL SYSTEM, ENGINE
FIRST INSTANCE: (THIS ISSUE HAPPENED THREE TIMES IN ONE DAY BEFORE BEING ABLE TO BE REPAIRED) WITHOUT WARNING THE VEHICLE LOST ALL POWER AND THE MOTOR DIED WHILE TRAVELING AT APPROX. 35MPH FOR SEVERAL SECONDS. WHEN IT POWERED BACK UP EVERYTHING WAS RESET AS IF THE BATTERY HAD BEEN DISCONNECTED. THE DEALERSHIP FOUND A "LOOSE GROUND WIRE" UNDERNEATH THE DASHBOARD AND ATTRIBUTED THE OCCURRENCE TO THIS. SECOND OCCURRENCE: (LESS THAN A MONTH LATER AND HAPPENED TWICE WITHIN A FEW MINUTES) WHILE TRAVELLING ON THE EXPRESSWAY AT APPROX. 70MPH AND AGAIN WITHOUT WARNING THE VEHICLE LOST ALL POWER AND THE MOTOR DIED FOR SEVERAL SECONDS. WHEN IT POWERED BACK UP EVERYTHING WAS RESET AS IF THE BATTERY HAD BEEN DISCONNECTED. THIS HAPPENED AGAIN WHILE EXITING THE HIGHWAY JUST MOMENTS LATER AT A MORE MODERATE SPEED, AGAIN WITH ZERO WARNING. DEALERSHIP NOW STATES THE PROBLEM IS WITH THE POSITIVE BATTERY TERMINAL WIRE & HARNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019963August 27, 2017
ELECTRONIC STABILITY CONTROL (ESC)
TWICE WHILE TURNING RIGHT AT A MODERATE SPEED THE STABILITRAC SYSTEM TOOK OVER AND STARTED COUNTER-STEERING TO THE LEFT WHILE STILL MOVING AROUND A RIGHT HAND CORNER. PRIOR TO THIS THE STABILITRAC WARNING WAS INTERMITTENTLY ALARMING AT RANDOM. THE VEHICLE ALSO LOST ALL POWER AND THE MOTOR DIED AT ONE POINT. DEALERSHIP THOUGHT IT MAY BE ATTRIBUTED TO A LOOSE GROUND WIRE THAT THEY HAD FOUND UNDERNEATH THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019965August 27, 2017
UNKNOWN OR OTHER
AIR CONDITIONING SYSTEM WENT OUT. DEALERSHIP FOUND THAT THE LINE SET BETWEEN THE CONDENSER AND COMPRESSOR FAILED. DEALERSHIP STATED IT NEEDS A BRACKET TO FIX OR THIS WILL KEEP HAPPENING. APPROX. $700 TO FIX AND NOT COVERED UNDER VEHICLE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019561August 25, 2017
SERVICE BRAKES, STEERING
HAD THE RECALL FOR THE LOW MANEUVER TURNING ISSUE PERFORMED AT A DEALERSHIP WHEN I HAD MY OIL CHANGED ON AUGUST 15, 2017. LESS THAN A WEEK LATER THE ISSUE OCCURRED WHEN TURNING INTO THE DRIVEWAY AND DEALERSHIP WILL NOT HONOR MY COMPLAINT TO FIX IT. THE STATEMENT I HEAR IS "WE CAN'T DUPLICATE THE PROBLEM" BUT I'M TELLING THEM IT HAPPENED. EITHER THE PROCEDURE TO RECTIFY THE RECALL ISN'T WORKING OR THEY DIDN'T PERFORM IT CORRECTLY. I NEED HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019408August 24, 2017
ENGINE
RADIATOR LEAK. TOOK TRUCK TO SHOP TO FIND OUT WHY FLUID LEAKING UNDER TRUCK. UPON INSPECTION THEY FOUND THAT THE RADIATOR HAD FRACTURED. THE REPAIR PEOPLE FOUND THAT THERE HAD BEEN A RECALL IN 2014 FOR GMC SIERRA'S, BUT OURS WASN'T LISTED. A RADIATOR SHOULD NOT FAIL ON A 3 1/2 YEAR OLD VEHICLE. THE SPECIFIC SPECIAL COVERAGE # 15829 STATED THAT CYCLING OF THE THERMOSTAT MAY RESULT IN STRESS FRACTURES OF THE RADIATOR. THE REPAIR PEOPLE FELT THIS WAS WHAT HAPPENED. WE WERE FORTUNATE THAT WE WERE IN TOWN AND NOT TRAVELING. WE CONTACTED GMC DIRECTLY TO FILE A COMPLAINT AND THEY REFUSED TO DO ANYTHING ABOUT IT. ACTUALLY TOLD US TO FILE A COMPLAINT HERE. THE RESULTING BILL WAS $1,346.07. $648.17 IN PARTS, $633.45 IN LABOR. NEEDLESS TO SAY WHEN IT COMES TO BUYING ANOTHER TRUCK, THIS BRAND WILL NOT BE ON OUR LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015825August 16, 2017
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND LOST POWER. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE STABILINK AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. ALSO, WHILE MAKING LEFT AND RIGHT TURNS, THE STEERING WHEEL JERKED AND THE VEHICLE STALLED. THE CONTACT HAD TO JUMPSTART THE VEHICLE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO RIVARD BUICK GMC (LOCATED AT 9740 E ADAMO DRIVE SR60, TAMPA, FL 33619 (813) 498-2153) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED CASE NUMBER: 8-3174003373. THE CONTACT WAS INFORMED THAT THE COMPLAINT WOULD BE ESCALATED AND THAT HE WOULD HEAR BACK WITHIN TWO TO THREE DAYS. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014599August 11, 2017
UNKNOWN OR OTHER
VEHICLE SHAKES EXCESSIVELY AT HIGHWAY SPEEDS. SHAKING IS SO BAD THAT IT CAUSES SEATBELTS TO LOCK. MULTIPLE SETS OF TIRES AND BALANCING HAVE NOT SOLVED THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014620August 11, 2017
UNKNOWN OR OTHER
AIR CONDITIONING WENT OUT IN APRIL 2017. DEALER REPLACED SCHRADER VALVE AND RELOADED REFRIGERANT. FAILED AGAIN IN A FEW DAYS. DEALER THEN TOLD ME GM HAD A DESIGN FAILER ON AIR CONDITIONING UNIT AND DID A NATIONWIDE RECALL OF THE A/C CONDENSOR. MY AIR CONDITIONER WAS NOT REPAIRED UNTIL AUGUST 4, 2017 WHEN THE DEALER GOT THE A/C CONDENSOR. I NOT ONLY PAID $198 FOR THE ORIGINAL FIX, BUT ALSO $350 FOR THE FINAL FIX WHICH I CONTINUE TO MONITOR. ALL BECAUSE OF A DESIGN FAILURE ATTRIBUTED TO GM. WHY IS THIS MY PROBLEM AND WHY DO I HAVE TO PAY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014686August 11, 2017
UNKNOWN OR OTHER
AIR CONDITIONING HOSE BETWEEN CONDENSER AND COMPRESSOR FAILED. NEEDS A BRACKET TO HOLD IT. GM KNOWS ABOUT THIS BUT HAS NOT CALLED FOR RECALL. THEY CHARGE 700.00 TO FIX. VIRTUALLY ALL 2014 CHEVY AND GM TRUCKS ARE AFFECTED. I AM VERY DISAPPOINTED WITH GM. TRUCK HAD ONLY 60K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014691August 11, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT TOOK THE VEHICLE TO TEXAN GMC BUICK (LOCATED AT 18225 EASTEX FWY, HUMBLE, TX 77338, (281) 359-3600) TO BE INSPECTED DUE TO UNEVEN TIRE TREADWARE. THE CONTACT WAS INFORMED THAT BOTH THE FRONT DRIVER AND PASSENGER SIDE UPPER CONTROL ARMS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014119August 10, 2017
EXTERIOR LIGHTING
WHILE DRIVING LOST ALL DASH LIGHTS,, HAD TO PULL TO SIDE OF ROAD SHUT OFF ENGINE THEN RESTART. CAME BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013622August 8, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I PURCHASED THIS TRUCK NOVEMBER 26 2016, WITHIN A MONTH I WAS SITIING IN MY DRIVEWAY I TURNED THE TRUCK ON WHEN I WENT OUT TO GO TO WORK IN THE MORNING I GOT A BUNCH OF FLASHING LIGHTS SERVICE STABILITRAK, SERVICE 4WHEEL DRIVE, SERVICE TRACTION CONTROL, MADE MULTIPLE ATTEMPTS TO CONTACT FIVE STAR AUTO IN BIDDEFORD, BROUGHT THE TRUCK IN THEY REFUSED TO FIX ISSUES, ASKED FOR A TRADE NOTHING ON THE LOT WAS WORTH PURCHASING WITHOUT PUTTING ME OUT MORE THAN I ALREADY OWED,CHRISTMAS MORNING THE TRUCK WAS TOWED TO WEIRS IN ARUNDEL THEY PULLED THE TRUCK APART AND FOUND A BUNCH OF WIRES WERE CORRODED AND THE FRAME OF THE TRUCK WAS CAKED WITH ROCKS MUD AND SAND WHICH HAD CAUSED THE CORROSION, THEY FIXED THE ISSUE. WITHIN A COUPLE MONTHS THE SAME ISSUE CAME BACK UP AND ONCE AGAIN THE TRUCK WAS IN THE SHOP GETTING WORKED ON. THE PROBLEM IS NOT FIXED AFTER SPENDING MONEY TO FIX A PROBLEM I HAD LESS THAN 30 DAYS FROM BUYING THIS VEHICLE(DRIVING COMPLETELY NORMAL WILL CAUSE THESE LIGHTS TO FLASH AT RANDOM TIMES) , ALL THE LIGHTS DO STILL COME ON RANDOMLY AND TODAY WHILE AT THE DAYTON COUNTRY STORE MY TRANSMISSION IN MY TRUCK WENT, I AM WAITING TO GET MY TRUCK TOWED FROM THE STORE TO A SHOP! FOR A VEHICLE THAT THE CARFAX CAME BACK CLEAN AND THE DEALERSHIP MADE NO ATTEMPT IN HELPING ME FIX OR PAY FOR ANY ISSUES I HAVE HAD. IM NOW STRUGGLING WITH A VEHICLE THAT I WAS LIED TO ABOUT THE CONDITION IT WAS IN AFTER PAYING $32,000 FOR A TRUCK. I HAVE KEPT ALL DOCUMENTATION AND HAVE IMAGES THAT WERE SENT TO ME FROM WEIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013637August 8, 2017
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING). THE DEALER (HERTRICH BUICK GMC OF SALISBURY, 2016 N SALISBURY BLVD, SALISBURY, MD 21801, 410-202-8791) WAS NOTIFIED OF THE RECALL AND WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD PROVIDE THE SOLUTION TO REPAIR THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013674August 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TRUCK HAS STOPPED ON RANDOM OCCASIONS SINCE PURCHASED IN JULY 2017. BEEN TO TWO DIFFERENT DEALERS WHO HAVE YET TO DIAGNOSE ISSUE. SIMPLY LOSS OF STEERING AND ELECTRICAL POWER. EACH TIME IT GOES TO DEALER ,THEY CANNOT REPLICATE ERROR. COULD BE RELATED TO RECALL N172085440 BUT NOT SURE AT THIS POINT. HAVE A VIDEO OF LAST INSTANCE OF ISSUE ON AUGUST 5, 2017 BUT UNABLE TO LOAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013087August 6, 2017
STEERING
WHILE PARKING VEHICLE I TRIED TO MAKE A SLIGHT RIGHT TURN, THE STEERING WHEEL JERKED OUT OF MY HAND UNDER EXTREME FORCE AND THE VEHICLE SHUT OFF ON ITS OWN. AFTER THE VEHICLE STOPPED I TRIED TO TURN RIGHT A FEW MORE TIMES. EVERY TIME I DID THIS THE STEERING WHEEL WOULD TURN ITSELF IN THE OPPOSITE DIRECTION ABOUT A QUARTER TURN AND THE DASH LIGHTS WOULD TURN OFF LIKE THE COMPUTER WAS RESETING. THE VEHICLE WOULD NOT START RIGHT AWAY, BUT DID AFTER TURNING THE KEY TO THE OFF POSITION FOR A FEW SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013040August 5, 2017
SUSPENSION
THE TRUCK STARTS TO VIBRATE TERRIBLY WHEN IN MOTION AT HIGHWAY SPEEDS ANYWHERE BETWEEN 70-85, EVEN IF ON NEW SMOOTH SET OF HIGHWAY TRUCK WILL STILL VIBRATE. I HAVE COME TO THE CONCLUSION THAT ITS THE TRUCK AND NOT THE ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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