GMC Sierra Complaints (2014)
895 consumer complaints on file.
- #11071586February 7, 2018FUEL/PROPULSION SYSTEM
GOT A RECALL ON DECEMBER 15, 2017 ABOUT THE SECOND GAS TANK ISSUE. ADVISED NOT TO FILL THE SECOND TANK BECAUSE IT CAUSE THE FRONT TANK TO EXPAND, RUB THE DRIVE SHAFT, AND CAUSE A LEAK AND POSSIBLE FIRE. THEY SAID THAT THEY WOULD NOTIFY WHEN PARTS ARE AVAILABLE. HAVE NOT HEARD ANYTHING BACK YET. IT HAS BEEN 2 MONTHS. WE TRAVEL LONG DISTANCES WITH THIS TRUCK AND NEED THE ADDED FUEL FROM THE SECOND TANK. THANK YOU
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11067095February 5, 2018AIR BAGS, STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN, SEAT BELTS, STEERING, EXTERIOR LIGHTING
I TEMPORARILY HAD NO CONTROL OVER THE VEHICLE CAUSING ME TO HAVE AN ACCIDENT. WHILE DRIVING DOWN A RESIDENTIAL STREET APPROACHING A STOP SIGN INTERSECTION I MERGED INTO THE CENTER OF ST TO PASS A TRASHCAN AND IN THE PROCESS OF RETURNING TO MY CORRECT POSITION ON THE ROAD I SUDDENLY HAD NO STEERING. PANICKING FROM THE LOSS I PRESSED MY BRAKES AN ATTEMPT TO BRING VEHICLE TO A STOP BUT WAS UNSUCCESSFUL BECAUSE THE TIRES BEGAN A SLIDE ONCE NOTICING THE TRACTION LOSS I PROCEEDED TO RELEASE BRAKES AND REAPPLY IN HOPES OF GAINING TRACTION THE BRIEF RELIEF FROM BRAKES CAUSED THE VEHICLE TO REGAIN TRACTION AND WHILE I STILL HAVE NO CONTROL OVER STEERING, THE VEHICLE JERKS TOWARDS THE RIGHT SIDE OF THE ROAD AND THE BRAKES BEING REAPPLIED THE VEHICLE CONTINUES TO SLIDE OFF PAVEMENT MAKING CONTACT WITH STOP SIGN AND TELEPHONE POLE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11066172January 31, 2018EXTERIOR LIGHTING
MY HUSBAND AND I WERE DRIVING ON HIGHWAY 1 JUST PAST MONTARA BEACH. IT WAS AROUND 7:30 PM AND ALREADY DARK. WE WERE GOING APPROXIMATELY 45 MPH WHEN ALL OF A SUDDEN, BOTH HEADLIGHTS SHUT OFF ON ITS OWN. WE WERE APPROACHING AN EXTREMELY CURVY STRETCH OF ROAD ALONG OCEAN CLIFFS AND THERE WAS NOWHERE TO PULL OVER. THE SYMBOL ON THE DASH WAS LIT UP SAYING THAT OUR LIGHTS WERE ON (EVEN THOUGH THEY WEREN'T). THANKFULLY THERE WAS A CAR IN FRONT OF US AND ONE BEHIND US THAT GAVE US ENOUGH LIGHT AND TIME TO REACT WHICH MEANT WE DIDN'T HAVE TO JAM ON OUR BRAKES AND HOPE FOR THE BEST. WE TRIED THE HIGH BEAMS WHICH ALSO DID NOT WORK. AFTER TURNING KNOBS AND PRESSING BUTTONS (WHILE DRIVING) TO GET SOME ILLUMINATION, WE FINALLY WERE ABLE TO TURN ON THE FOG LIGHTS WHICH WAS ENOUGH TO GET US SOMEWHERE SAFE. THIS IS EXTREMELY DANGEROUS AND SHOULD NEVER HAPPEN TO ANYONE. WITHOUT THE HEADLIGHTS FROM THE CAR IN FRONT OF US AND BEHIND US, THIS COULD HAVE ENDED VERY BADLY, POSSIBLY EVEN FATAL. WE WERE NEVER ABLE TO GET THE HEADLIGHTS BACK ON AND PLAN ON BRINGING THE TRUCK TO A LOCAL GMC DEALER TOMORROW. UNFORTUNATELY, EVEN IF WE GET IT FIXED, WE WILL BE WORRIED EVERY TIME WE DRIVE IT AT NIGHT KNOWING THAT THIS COULD HAVE ENDED SO MUCH WORSE. WE HAVEN'T EVEN PUT 1000 MILES ON IT SINCE WE PURCHASED IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11065918January 30, 2018POWER TRAIN
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH DOWNHILL WITH THE ACCELERATOR PEDAL RELEASED, THE VEHICLE WENT OUT OF GEAR AND HAD NO ACCELERATION. THE CONTACT HAD TO SWITCH TO NEUTRAL AND THEN TO DRIVE IN ORDER FOR THE VEHICLE TO PERFORM NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS TRAVELING BELOW 30 MPH AND WITH THE FOOT OFF THE ACCELERATOR AND BRAKE PEDALS. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (WEST BROTHERS GMC/CHRYSLER IN SULLIVAN, MISSOURI) FOUR TIMES, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11065932January 30, 2018ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE THE VEHICLE WAS BEING SERVICED AT DOSSETT GMC CADILLAC (1058 W PINE ST, HATTIESBURG, MS 39401), THE DEALER INFORMED THE CONTACT THAT THE RADIATOR WAS DEFECTIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11065703January 29, 2018ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
DURING DRIVING, THE STABILITY SENSORS WOULD GO OFF AND SHOW UP STATING STABILITY TURNED OFF, OR POWER STEERING TURNED OFF. THE VOLTAGE ON VEHICLE WOULD SUDDENLY DROP FROM 15 TO 9 AND THEN BACK UP. THIS WILL USUALLY TURN OFF THE INTERIOR LIGHTS AND ELECTRONICS. I HAVE DISCUSSED THIS WITH OTHER 2014 SIERRA AND SILVERADO OWNERS AND THEY ALL ADVISED THIS WAS OCCURING ON THEIR VEHICLES. THERE IS A GROUND WIRE THAT WAS NOT PROPERLY INSTALLED UNDER THE DASH WHICH CAUSES HIGH RESISTANCE MATERIAL TO CAUSE ELECTRICAL ISSUES. DURING ONE OF MY DRIVES TO WORK GOING 60 MPH, THE ELECTRICAL COMPONENTS SHUT OFF AND CAUSED THE ENGINE TO STOP RUNNING. I WAS ABLE TO PULL OVER WHILE COASTING ON NO POWER AND RESTART THE VEHICLE AND IT WOULD CONTINUE TO GO. THERE HAVE BEEN TIMES WHERE THE STEERING WHEEL WOULD JERK WHILE STATIONARY AS WELL. AFTER MANY FORUM DISCUSSION THIS ALL RELATED BACK TO THE GROUND WIRE NOT BEING PROPERLY INSTALLED BY THE MANUFACTURER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11065476January 28, 2018EXTERIOR LIGHTING
HEADLIGHTS NOT BRIGHT ENOUGH. ADDED AUXILIARY DRIVING LIGHTS FOR SAFETY AT NIGHT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11063561January 18, 2018UNKNOWN OR OTHER
AC CONDENSER LEAK. HISTORY OF FAULTY CONDENSERS WITH GM TRUCKS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11063240January 17, 2018STEERING, SUSPENSION, WHEELS
DEC. 11,2017 DRIVING UNDER 20 MPH ON A LOCAL ROAD SPEED LIMIT 30MPH BALL JOINT PULLED OUT OF CONTROL ARM FRONT DRIVERS SIDE. FRONT WHEEL FELL OVER CAUSED DAMAGE TO TIRE AND RIM AND DISABLED ABS SYSTEM BY CUTTING WIRES. LUCKY I WAS NOT ON INTERSTATE 84 GOING 65 MPH IN FISHKILL NEW YORK TRUCK COULD HAVE CRASHED WITH OTHER VEHICLES OR CAUSED SERIOUS INJURY TO OCCUPANTS OF MY VEHICLE COULD HAVE CAUSED VEHICLE TO ROLL OVER. DEALER CLAIMED NEVER HEARD OF THIS HAPPENING AND THAT I MUST HAVE HIT SOMETHING TO CAUSE THE BALL JOINT TO PULL OUT OF CONTROL ARM, NEVER HIT ANYTHING NOT EVEN A POT HOLE I AM THE ONLY DRIVER OF THIS VEHICLE. HAD TO REPLACE CONTROL ARM WHICH HOLDS THE UPPER BALL JOINT WHICH IS PRESSED INTO CONTROL ARM. TOOK DEALER FROM MONDAY TO FRIDAY TO COMPLETE REPAIRS. CONTROL ARM NOT UNDER WARRANTY REPAIRS COST 936.42. FOUND MANY COMPLAINTS ABOUT BALL JOINT AND CONTROL ARM SEPARATING ON THIS VEHICLE ONLINE. DRIVER SIDE FRONT BALL JOINT. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11057280December 29, 2017AIR BAGS
DASH HAS CRACKED AROUND THE PASSENGER SIDE AIR BAG COVER. IF IT GOES OFF IT COULD SPLINTER AND CAUSE HARM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11054697December 14, 2017VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING, THE AIR CONDITIONER BLEW OUT HOT AIR INSTEAD OF COLD. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE WAS LEAKING FREON. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS UNABLE TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 39,000.*BF CONSUMER STATED THAT THERE ARE MANY COMPLAINTS ABOUT THE 2014 TO 2017 GM CONDENSER LEAKING AND GOING OUT. CONSUMER ALREADY INFORMED GM (COMPLAINT) AND THE CALIFORNIA EPA ABOUT THE PROBLEM. HAVING A FAULTY CONDENSER THAT GOES OUR MEANS LEAKING FREON INTO THE ATOMSPHERE. THE SAFETY CONCERN IS IF YOUR DRIVING AND WHEN YOU HAVE A HEAVY MOISTURE PROBLEM (RAIN) YOUR INSIDE WINDSCREEN COULD FOG UP AND RESULTING TO BAD VISIBILITY. UPDATED 8/16/18*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11054804December 14, 2017ELECTRICAL SYSTEM
SEVERAL TIMES WHILE DRIVING AND MAKING TURNS THE VEHICLE COMPLETELY DIED AND ALL ELECTRONICS WENT BLACK. THIS CAUSED A COMPLETE LOSS OF STEERING AND CONTROL WHILE TURNING ACROSS TRAFFIC. THE STEERING WHEEL WOULD SHAKE AND JERK IN THE OPPOSITE DIRECTION AS WELL. ONCE I CAME TO A STOP I WOULD HAVE TO PUT IT BACK IN PARK AND RESTART. I AM VERY LUCKY THAT THAT THERE WAS NO CROSS TRAFFIC IN THESE MOMENTS, AS THIS COULD HAVE LED TO A MAJOR ACCIDENT. THE REALLY FRUSTRATING PART IS THAT AFTER I TOOK IT TO THE DEALER THEY DIAGNOSED AND STATED THAT IT WAS A BATTERY CABLE OF SOME SORT THAT WAS MELTING OVER THE EXHAUST. THIS WAS PUBLISHED AS A KNOWN PROBLEM WITHIN THE COMPANY. HOWEVER, NOT A RECALL OR WARRANTY (47,000 MILES). HOW CAN A KNOWN DESIGN PROBLEM ON A RELATIVELY NEW VEHICLE THAT CAUSES A COMPLETE LOSS OF CONTROL WHILE DRIVING NOT BE A RECALL OR SAFETY VIOLATION OF SOME SORT? I HOPE THIS DOES NOT FALL ON DEAF EARS. THANK YOU
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11053913December 11, 2017UNKNOWN OR OTHER
THE DASHBOARD IS CRACKED ON PASSENGER SIDE NEXT TO THE AIRBAG.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11053519December 8, 2017AIR BAGS
TRAVELING DOWN ROAD AT 45 MPH IN A STORM. A LARGE TREE BLEW DOWN IN FRONT OF ME I HIT BRAKES BUT PICKUP DIDN'T NOT STOP. I HIT THE TREE AS THERE WAS NO PLACE TO GO. THE FRONT BUMPER WAS KNOCKED BACK APP 4 INCHES WRAPPED THE FRAME OF TRUCK. THE AIR BAG NEVER DEPLOYED. THIS WAS A 2014 GMC BAD LANDER EDITION. IT STAYED IN SHOP IN OKC OK FOR 3 MONTHS AT FORGUSON DODGE. I BELIEVE THE AIRBAGS SHOULD HAVE DEPLOYED AND I HAVE A HURT BACK NOW BECAUSE I HIT THE ROOF IN MY SEATBELT.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11052633December 5, 2017ELECTRONIC STABILITY CONTROL (ESC), STEERING
ON OR ABOUT 4 APRIL, 2017 I EXPERIENCED AN ALARM WHILE DRIVING MY 2014 GMC SIERRA. WHILE TRAVELING BETWEEN CONROE TX AND PLANO TX, I RECEIVED A WARNING STEERING STABILITY. THE ALARM CLEARED SO I CHECKED MY OWNERS MANUAL AND IT SAID TO TAKE IT TO A DEALER IF IT DIDN'T CLEAR. I USED ONSTAR AND HAD A DIAGNOSIS DONE ON THE TRUCK. THEY REPORTED NO PROBLEMS. THE NEXT DAY THE TRUCK SHUT DOWN, IN THE MIDDLE OF MAKING A U TURN. MY DAUGHTER THOUGHT SHE HAD KNOCKED IT OUT OF GEAR BUT COULDN'T GET IT TO START UNTIL SHE TURNED IT OFF AND BACK ON. THE SAME THING HAPPENED AGAIN (THIS TIME TO MY WIFE) TURNING INTO A PARKING LOT. SHE TOOK IT TO A GMC DEALER TO HAVE IT CHECKED OUT. THEY FOUND A BROKEN GEAR IN THE ELECTRONIC POWER ASSIST ASSEMBLY. WE HEARD THAT OUR VEHICLE HAD A RECALL # 17276, FOR PROBLEM WITH THE STEERING. I THEN TOOK IT TO THE DEALER WHERE I BOUGHT THE TRUCK AND HAD THE COMPUTER UPDATED TO PREVENT THE PROBLEM. I THEN ASK FOR A REIMBURSEMENT FOR HAVING TO HAVE THE STEERING MODULE AND NEGATIVE BATTERY CABLE REPLACED. I CONTEND THAT, AT THE TIME, THE CAUSE OF THE STEERING PROBLEM CAUSING THE TRUCK TO DIE. WHEN I ASK A TECHNICIAN AT MCKINNEY IF THE RECALL WAS FOR THE PROBLEM, HE SAID: NO THAT IS JUST TO CHANGE AN ERROR IN THE COMPUTER. BACK IN APRIL, THE ONLY THING THEY COULD DO TO POSSIBLY PREVENT THE STALLING WAS TO LOOK FOR SOMETHING LIKE A POWER PROBLEM. BEFORE I TOOK THE TRUCK IN I HAD NO INDICATION OF POWER PROBLEMS AND I WAS NEVER TOLD HOW THE NEGATIVE BATTERY CABLE WENT BAD, ONLY THAT IT HAPPENS AND THE TRUCK WAS OUT OF THE 36 MO WARRANTY. I CHECKED ON THE INTERNET TO SEE IF ANYONE ELSE WAS HAVING THE PROBLEM AND WHAT THE SOLUTION TO IT WAS? I SAW SEVERAL PEOPLE WERE HAVING THE PROBLEM, BUT NOBODY KNEW WHAT EXACTLY CAUSED IT. THE CONSUMER REQUESTED TO BE FULLY REIMBURSED FOR THE REPAIRS MADE REFERENCING THE RECALL #17276. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11052114December 3, 2017ELECTRICAL SYSTEM, STEERING
2014 GMC SIERRA CURRENTLY WITH 45,000 MILES. VEHICLE SPENT 40+ DAYS AT DEALERSHIP IN 2016 FOR VIBRATION WHILE DRIVING BETWEEN 69-72 MPH THEY COULD NOT FIX DURING 6 DIFFERENT SERVICE VISITS. IT WAS UNDER 3 YEAR/36K MILE WARRANTY AT THE TIME. BEGAN AT 22,000 MILES. IN NOV. 2017 VEHICLE BEGAN LOSING POWER STEERING AT SPEEDS UNDER 3 MPH, ESPECIALLY IN REVERSE. ALSO SERVICE STABILITRAK LIGHT HAS COME ON RANDOMLY AT LOW SPEEDS. PROBLEM WAS INTERMITTENT BUT IS NOW BECOMING AN ALMOST DAILY OCCURRANCE. AFRAID THIS WILL LEAD TO AN ACCIDENT. SEVERAL CLOSE CALLS ALREADY. RADIO HAS ALSO TURNED OFF ON ITS ON ABOUT 5 TIMES IN THE LAST 60 DAYS. IT WILL NOT TURN BACK ON UNTIL VEHICLE IS RE-STARTED. RELATED OR UNRELATED, WHILE DRIVING AT NIGHT AND APPLYING BRAKE PEDAL I NOTICE A 1/2 SECOND DIMMING OF HEADLIGHTS AND DASH LIGHTS BEFORE THEY RETURN TO NORMAL BRIGHTNESS. BATTERY AND ALTERNATOR TESTED FINE BY DEALERSHIP. DEALERSHIP SAYS VEHICLE VIN IS NOT SUBJECT TO ANY RECALLS. DEALERSHIP WANTS ME TO REPLACE POWER STEERING GEAR FOR $2,500 WHICH THEY "THINK" MIGHT FIX THE PROBLEM. DON'T WANT TO SPEND $2,500 WITHOUT CERTAINTY IT IS THE PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11051600November 30, 2017UNKNOWN OR OTHER
AT 70,000 MILES, AND 30 MONTHS AFTER PURCHASING IT NEW, THE AIR CONDITIONING STOPPED WORKING DUE TO A FAULTY CONDENSER. AFTER INVESTIGATING THIS PROBLEM I FOUND OUT THAT THERE IS AN EXTREMELY HIGH FAILURE RATE OF GMC TRUCKS FOR THE SAME EXACT PROBLEM. IT IS A WELL KNOWN DEFECT PER SEVERAL GM DEALERS WHO ARE LEFT TO DEAL WITH THE PROBLEM. A BRACKET TO SECURE THE A/C LINE WAS NEVER INSTALLED WHEN VEHICLE WAS BUILT, CAUSING MOVEMENT IN THE LINE WHICH EVENTUALLY CAN RUIN THE CONDENSER, AC LINE AND COMPRESSOR. I ASKED GM DEALER TO FIX UNDER WARRANTY BUT WAS TOLD THAT THE REPAIR WOULD NOT BE DONE UNDER WARRANTY. THIS IS UNACCEPTABLE, AS THE DEFECT IS WIDESPREAD IN MANY OF THEIR LIGHT TRUCKS. I WAS FORCED TO REPAIR AT MY OWN EXPENSE WHEN THIS IS AN OBVIOUS DEFECT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11050964November 28, 2017ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THE FIRST TIME I WAS DRIVING DOWN THE HIGHWAY AND I HIT THE BRAKES AND THE DIC SAID SERVICE STABILITRAK AND A FEW OTHER THINGS AND I LOST CONTROL OF STEERING AND MY CRUISE WOULDN'T WORK FOR A MINUTE THE SECOND TIME I WAS DRIVING DOWN THE ROAD AND I GASES ON IT AND THE WHOLE TRUCK SHUTOFF AND BACK ON BUT I LOST CONTROL OF THE STEERING AGAIN THEN I TURNED IN MY DRIVEWAY AND LOST ALL STEERING AND ALL POWER AND THE TRUCK DIED I HAD TO TURN THE KEY 2 OR 3 TIMES AND IF FINALLY STARTED IT LOST ALL POWER IT RESET MY CLOCK AND EVERYTHING ON MY RADIO AND DIC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11048303November 24, 2017EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS PICKUP MAKE DRIVING AT NIGHT IN RURAL SOUTH DAKOTA ALMOST IMPOSSIBLE AND EVEN DANGEROUS. I HAVE OWNED THIS TRUCK FOR ONLY 2 WEEKS AND FOUND IN ORDER TO DRIVE AT NIGHT I HAVE TO HAVE THE FOG LIGHTS ON TO SEE, AND EVEN THAN IT IS NOT MUCH BETTER. THE BRIGHTS HELP NONE. CAN'T EVEN TELL WHEN THEY ARE ON VRS NOT. THERE HAS TO BE A FIX OR SOMETHING THAT CAN BE DONE TO FIX THIS. DRIVING AT NIGHT IS DANGEROUS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11048004November 22, 2017STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED BEFORE THE VEHICLE ACCELERATED. THE CONTACT DROVE THE VEHICLE TO WILSON COUNTY CHEVROLET BUICK GMC (903 S HARTMANN DR, LEBANON, TN 37090 (615) 444-9642). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL AND IT WAS REPAIRED FOR FREE. AFTER THE REMEDY, THE VEHICLE WAS OPERABLE, BUT THE FAILURE RECURRED IN LESS THAN 24 HOURS. THE STEERING WHEEL SEIZED A SECOND TIME AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS USED, BUT THE WHEEL WOULD NOT TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT SERVICED FOR THE SECOND FAILURE. THE FAILURE MILEAGE WAS 34,941.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0