GMC Sierra Complaints (2014)

895 consumer complaints on file.

#11093350May 11, 2018
UNKNOWN OR OTHER
AIR CONDITIONING BEGAN NOT PRODUCING COLD AIR. IN LESS THAN A COUPLE HOURS ONLY AMBIENT AIR WAS BEING BLOWN OUT OF THE VENTS. THIS IS A KNOWN PROBLEM WITH GM VEHICLES YEARS 2014-2015. GM HAS PUT OUT A SERVICE BULLETIN TO IT'S DEALERS ON THIS PROBLEM YET REFUSES TO ASSIST IT'S CUSTOMERS. BASED ON ONLINE SEARCHES THERE ARE THOUSANDS OF GM CUSTOMERS WHO ARE HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093418May 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING MY VEHICLE TURNS OFF, STABILITY CONTROL COMES ON AND OFFF ON THE DIC ALSO THE DRIVE ASSIST GOES OFF THIS IS VERY DANGEROUS THEN IS WHEN IT LOOSES POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091744May 4, 2018
AIR BAGS
DASHBOARD UNDER FRONT WINDSHIELD PRONE TO CRACKING. INITIALLY THIS WOULD SOUND LIKE IT IS ONLY A COSMETIC ISSUE. THE PROBLEM IS THAT TYPICALLY THE FIRST CRACK OCCURS AT THE FRONT/LEFT CORNER OF THE FRONT PASSENGER AIRBAG PANEL. AS THE VEHICLE AGES UNDER TEMPERATURE FLUCTUATION AND UV EXPOSURE THE INITIAL CRACK WIDENS AND MORE DEVELOP. ALSO, FROM PICTURES TAKEN OF A 2007 GMC YUKON AND 2007 CHEVROLET AVALANCHE THE AIRBAG COMPARTMENT COVER APPEAR TO BE SHIFTING AND LIFTING AS THE CRACKING CONTINUES. THE DEGRADED PLASTIC SURROUNDING THE AIRBAG COVER COULD BE A SHRAPNEL HAZARD TO VEHICLE OCCUPANTS IN SUCH CLOSE PROXIMITY TO AN EXPLOSIVE AIRBAG DEPLOYMENT. THIS COULD ALSO DIMINISH THE EFFECTIVENESS OF THE AIRBAG IF IT IS PUNCTURED. CLEARLY THE MATERIAL AND CONSTRUCTION OF THIS PART WERE NOT MADE TO WITHSTAND THE RIGORS OF THE INSTALLED ENVIRONMENT SO MERELY REPLACING A CRACKED PART WITH THE SAME NEW PART WILL, AT BEST, ONLY BE A TEMPORARY FIX. GM NEEDS TO DESIGN THIS PART PROPERLY SO THAT WILL MAINTAIN IT'S INTEGRITY AS A SURROUND OF THE PASSENGER AIRBAG COMPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091295May 2, 2018
UNKNOWN OR OTHER
A/C STOPPED COOLING LAST SPRING/SUMMER. I LIVE IN LOUISIANA SO DRIVING WITHOUT A/C WAS NOT AN OPTION, ESPECIALLY WITH CHILDREN AND ELDERLY PARENTS . I WAS TOLD THAT THIS WAS A NATIONWIDE ISSUE DUE TO A FAULTY DESIGN, BUT THAT GMC WOULD NOT PAY TO REPAIR IT. I HAD TO PAY OVER $1,000 OUT OF POCKET TO GET THIS FIXED. GMC NEEDS TO REIMBURSE EVERYONE WHO HAS HAD THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090220April 26, 2018
SERVICE BRAKES
60K MILES. SERVICE BRAKE ASSIST LIGHT CAME ON AFTER 1 HOUR DRIVE. AT LOW SPEEDS, BRAKE PEDAL IS EXTREMELY DIFFICULT TO DEPRESS (AS IF NO POWER BRAKES ON ANTIQUE VEHICLE), TRUCK DOES NOT STOP AS NEEDED. DIAGNOSTIC CHECK FROM ONSTAR DOES NOT SHOW ANY CODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089283April 22, 2018
UNKNOWN OR OTHER
A/C NOT WORKING. BEEN TOLD BY GM DEALER THAT TGIS PROBLEM WAS ON A RECALL BUT OUR VIN DID NOT COME UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088876April 18, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT BODY SHOP TO HAVE SOME DAMAGES REPAIRED. THE CONTACT WAS ADVISED THAT THE FRAME UNDERNEATH THE VEHICLE WAS RUSTED. THE DEALER (ANCHOR BUICK GMC, 1 AUTOMOTIVE BLVD, ELKTON, MD 2192) WAS CONTACTED AND STATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE FAILURE; HOWEVER, THE VEHICLE WAS NO LONGER UNDER WARRANTY DUE TO HIGH MILEAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY FOR THE TECHNICAL SERVICE BULLETIN DUE TO THE HIGH MILEAGE. THE FAILURE MILEAGE WAS 85,821.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083289April 4, 2018
SERVICE BRAKES
VACUUM SYSTEM ON THE BREAKS ARE LOOSING PRESSURE CAUSING THE BREAKS TO BECOME NEARLY IMPOSSIBLE TO DEPRESS. I HAVE RUN IN TO MY FENCE CAUSING MINOR DAMAGE. THIS HAPPENED WHEN I WAS AT A SNAILS PACE, COULDN'T IMAGINE IT HAPPENING AT A HIGHER SPEED GM IS AWARE OF THE FIX BUT AT MY COST OF OVER 750.00. THERE HAVE BEEN NUMEROUS COMPLAINTS TO THE DEALERSHIPS AND ON GM FORUMS. THIS PROBLEM NEEDS TO BE ADDRESSED. I'M GLAD NO ONE WALKED IN FRONT OF ME WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083195April 4, 2018
EXTERIOR LIGHTING
THE VEHICLE'S HEADLIGHT HAVE SUCH POOR ILLUMINATION IT RENDERS THE VEHICLE UNDRIVABLE AT NIGHT. GM SAYS NOTHING WRONG, I HAVE REPLACED THE HEADLIGHT BULBS WITH 3 DIFFERENT BULBS BOTH OEM AND AFTERMARKET NOTHING IMPROVES THE ILLUMINATION WITH THE STOCK LIGHT HOUSINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082247March 31, 2018
SERVICE BRAKES
GM HAS A MAJOR PROBLEM WITH THE VACUM PUMP FAILING ON THE 2014 AND UP 1500 SERIES TRUCKS. GM HAS ISSUED A SERVICE BULLENTIN PIT5361 FOR THIS ISSUE. WHEN THE VACUM PUMP FAILS THE BRAKES BECOME ALMOST IMPOSSIBLE TO APPLY. AFTER RESEARCHING THE PROBLEM IT IS A VERY WELL KNOWN ISSUE THAT MANY HAVE HAD. MY GMC STARTED THIS AT ABOUT THE 49,500 MILE SPOT AND HAS CAUSED ME TO STRIKE A WALL AND ALMOST A PEDESTRIAN IN A PARKING LOT. THANKFULLY I WAS ON MY TOES AND AVOIDED HITTING THE PEDESTRIAN. IM A BIG MAN AT ABOUT 265LBS. WHEN THE BRAKES FAIL TO WORK I CANT PRESS THE PEDAL HARD ENOUGH WITH BOTH FEET TO STOP THE VEHICLE. IM CURRENTLY WAITING ON GM TO RETURN A CALL FOR ASSISTANCE IN FIXING THE PROBLEM AS THIS IS A COSTLY FIX. BRAKING IS A VITAL AND HIGH SAFETY FEATURE ON A VEHICLE. WHY THIS HASNT BEEN ADDRESSED BEFORE A FAMILY IS KILLED IS BEYOND ME. ISSUING A SERVICE BULLENTINE INSTEAD A RECALL FOR SUCH A VITAL PART A VEHICLE IS RECKLESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081140March 23, 2018
SERVICE BRAKES
LOSS OF POWER BRAKES AT LOW SPEED ESPECIALLY IN TRAFFIC AND PARKING WITH REPEATED APPLICATION OF BRAKES, PEDAL BECOMES VERY HARD AND REQUIRES MUCH PRESSURE TO MAKE VEHICLE STOP, IN REVERSE GRINDING IS ALSO HEARD. MECHANIC SAYS BELT DRIVEN VACUUM PUMP MAY BE DEFECTIVE, OTHER COMPLAINTS AND BULLETINS ARE STATING ALL COMPONENTS MUST BE REPLACED, I WOULD THINK A $58000 TRUCK SHOULD LAST MORE THAN 64K MILES BEFORE NEEDING ALL THE MAJOR BRAKE COMPONENTS CHANGED. IF YOU DON'T HAVE VERY STRONG LEGS WHEN THIS HAPPENS YOU ARE GOING TO CRASH..SHOULD BE A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080116March 19, 2018
EXTERIOR LIGHTING
THE HEADLIGHTS ARE SO POOR THAT IT FEELS DANGEROUS TO DRIVE AT NIGHT. ON TOP OF THAT, WHEN IT'S RAINING AT NIGHT, I TRY TO AVOID THE ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080286March 19, 2018
SERVICE BRAKES
WHILE IN MOTION THE BRAKE PEDAL BECOMES HARD, WILL CONTINUE TO ROLL, AND MAKES & FEELS LIKE THE BRAKE PAD ARE GRINDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079657March 15, 2018
UNKNOWN OR OTHER
MY TRUCK ONLY HAS 50000 MILES AND THE AIR CONDITIONER NO LONGER BLOWS COLD AIR. I RECHARGED THEY AC SYSTEM AN TWO MONTHS LATER IT AGAIN ONLY BLOWS WARM AIR. DID RESEARCH AND NUMEROUS OWNERS OF THIS VEHICLE ARE HAVING THE SAME ISSUE. SOME HAVE HAD IT REPAIRED AND IT HAS BEEN IDENTIFIED AS A FAULTY WELD AT THE COMPRESSOR. A MANUFACTURER DEFECT THAT GM REFUSES TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078689March 12, 2018
UNKNOWN OR OTHER
AIR CONDITIONING SYSTEM FAILURE. APPROXIMATELY 50,000 MILES. AIR CONDITIONER BLOWS HOT AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078597March 11, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
DASH CRACKED AT LESS THAN 26000 MILES 4 YEARS OLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078497March 10, 2018
UNKNOWN OR OTHER
A/C CONDENCER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076679March 7, 2018
UNKNOWN OR OTHER
THE AC CONDENSER WAS LEAKING, WHICH MADE THE AC BLOW HOT AIR. AFTER MUCH RESEARCH, THIS HAS BEEN AN ONGOING, AND KNOWN, ISSUE THAT HAS NOT BEEN ADDRESSED. MANY INDIVIDUALS HAVE BEEN TAKEN ADVANTAGE OF MONETARILY (ME JUST YESTERDAY) BECAUSE OF THIS ISSUE, AND NEEDS TO BE RECALLED. I JUST HAD HIP SURGERY, AND THE COST OF REPAIR REALLY PUT A FINANCIAL STRAIN ON ME. I LIVE IN TEXAS, AND NO AC IS NOT AN OPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074013February 21, 2018
UNKNOWN OR OTHER
2014-2015 GMC SIERRAS WERE PRODUCED WITH A KNOWN FAULTY A/C CONDENSER WITH A BAD WELD THAT CAUSES AN A/C SYSTEM LEAK REQUIRING REPLACEMENT. THERE HAS BEEN AN OVERWHELMING FAILURE OF THE PRODUCT ACROSS THE COUNTRY, SO BAD TO EVEN MAKE NBC NEWS. GM BECAME AWARE OF THIS ISSUE AND SENT NEW (PROPERLY PRODUCED) CONDENSERS TO THEIR PRODUCTION LINES FIRST, LEAVING HUNDREDS OF GMC OWNERS WITHOUT A/C OVER THE SUMMER. THEY PUT OUT A "SPECIAL RECALL" ON A VERY SMALL NUMBER OF VINS SAYING IT "MAY" HAPPEN IN OTHER VINS. THERE IS AN OVERWHELMING VOLUME OF COMPLAINTS ONLINE (TO INCLUDE MYSELF) TO WHERE GM IS ACKNOWLEDGING THIS ISSUE BUT REFUSING TO COVER THE REPLACEMENT COST OF THEIR FAULTY PART FOR HUNDREDS OF OWNERS HAVING THIS ISSUE. THE REPLACEMENT COST OF THIS FAULTY PART FOR MY VEHICLE WAS $1,338.61 AT THE GMC DEALERSHIP. I'VE CALLED GMC AND THEIR RESPONSE WAS: "IT MAY HAPPEN WITH MY VIN BUT THEY WILL NOT COVER THE REPLACEMENT" EVEN THOUGH I HAVE CONFIRMED THAT THIS WAS IN FACT THE ISSUE WITH MY VEHICLE AS WELL AS HUNDREDS OF OTHER OWNERS ACROSS THE COUNTRY. SEE MANY LINKS TO THIS ISSUE BELOW: HTTPS://WWW.NBCCHICAGO.COM/NEWS/LOCAL/GM-AIR-CONDITIONING-RESPONDS-439572983.HTML HTTPS://WWW.CONSUMERCLASSLAWYERSBLOG.COM/2017/08/01/BUNCH-HOT-AIR-AC-GMC-CHEVY-TRUCKS-SIMPLY-NOT-WORK/ HTTP://WWW.RADIATORHELPLINE.COM/2017/06/2014-2017-CHEVY-GM-CONDENSER-WIDESPREAD-FAILURE.HTML HTTP://WWW.SILVERADOSIERRA.COM/CLIMATE-CONTROL/2014-SILVERADO-AC-NOT-BLOWING-COLD-T414162.HTML HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/191160-2014-SIERRA-AC-LEAKING/ HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/200888-AC-CONDENSER/ HTTPS://WWW.CARCOMPLAINTS.COM/GMC/SIERRA_1500/2014/AC_HEATER/AC_CONDENSOR_LEAKING.SHTML HTTPS://WWW.CARCOMPLAINTS.COM/GMC/SIERRA_1500/2014/AC_HEATER/AC_NOT_WORKING.SHTML HTTPS://WWW.TORQUENEWS.COM/3768/OWNERS-2014-CHEVROLET-SILVERADOS-ARE-FURIOUS-THEY-CANT-GET-THEIR-AC-FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073551February 19, 2018
UNKNOWN OR OTHER
MY TRUCK IS SHAKING AT SPEEDS 65+MPH. I RECENTLY HAD MY FRONT END ALLIGNED AND TIRES REBALANCED STILL THE SAME SHAKING IS OCCURING. IT IS TO THE POINT THAT IT IS UNCOMFORTABLE TO DRIVE AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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