GMC Sierra Complaints (2014)

895 consumer complaints on file.

#11118976August 10, 2018
UNKNOWN OR OTHER
AC CONDENSER SYSTEM FAILURE, LEAKS; MANY GM OWNERS ARE REPORTING THIS SAME EXACT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118585August 8, 2018
ENGINE, FUEL/PROPULSION SYSTEM
I STARTED MY TRUCK AND NOTICED A HEAVY SMELL OF GASOLINE COMING FROM THE HVAC VENTS. I STEPPED OUT OF THE VEHICLE AND NOTICED A LARGE PUDDLE OF (FUEL) GASOLINE ON THE PAVEMENT AND A CONSTANT DRIP OF (FUEL) GASOLINE COMING FROM THE REAR OF THE MOTOR. I PROCEEDED TO TURN THE VEHICLE OFF AND CONTACT MY LOCAL GM DEALER FOR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118614August 8, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHILE TAPPING THE BRAKES, THE VEHICLE'S HEADLIGHTS WILL DIM OCCASIONALLY. 2 TIMES NOW WHILE TAPPING THE BRAKES, THE ENTIRE DASHBOARD (INCLUDING THE TOUCHSCREEN) TURN OFF AND RESTART. THE FIRST TIME WAS TRAVELLING ON A HIGHWAY AND THE SECOND TIME WAS ON MY DRIVEWAY, I APPLIED THE BRAKES AND THE ENTIRE CAR SHUT DOWN, INCLUDING THE POWER STEERING, POWER BRAKES, AND ENGINE. THAT TIME I ROLLED OUT OF MY DRIVEWAY AND INTO THE ROAD. I WAS LUCKY NO ONE WAS COMING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114340July 28, 2018
SERVICE BRAKES
MY 2014 GMC SIERRA IS HAVING A MAJOR BRAKE ISSUE. I REPLACED THE BRAKE PADS AFTER BEING TOLD THE PADDING WAS LOW. THIS DID NOT FIX THE PROBLEM. MY TRUCK DOES NOT SLOW DOWN WHEN BRAKING ON A HILL. I READ IN ANOTHER ARTICLE THAT THE VACUUM PUMP GOES OUT AT A LOW RPM, CAUSING THE TRUCK NOT TO STOP. UNFORTUNATELY, MY WIFE WAS DRIVING MY TRUCK DOWN THE DRIVEWAY, AND COULDN'T STOP. THIS ISSUE ALMOST CAUSED HER TO HIT ANOTHER VEHICLE THAT WAS PASSING AT THE END OF THE DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112561July 20, 2018
UNKNOWN OR OTHER
DISCHARGE HOSE FAILED CAUSING AIR CONDITIONING TO NOT FUNCTION. IT LEAKED AT THE BEND, NEAR THE COMPRESSOR. THIS IS A KNOWN ISSUE AS THERE WAS A BRACKET MADE TO REDUCE VIBRATION AND INCREASE LIFE OF HOSE. VERY MANY FAILURES OF THIS HOSE AND CONDENSER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112188July 18, 2018
STEERING
WHEN THE VEHICLE HAD LESS THAN 10,000 MILES I BROUGHT IT TO THE DEALER TO INSPECT THE STEERING BECAUSE OF A BINDING/CLUNKING NOISE WHILE TURNING THE STEERING WHEEL AT A STOP OR SLOW SPEED. THE DEALERSHIP WAS UNABLE TO LOCATE THE NOISE AT THAT TIME. AROUND 17.000 MILES, THE NOISE HAD GOTTEN WORSE AND THEY WERE ABLE TO LOCATE IT AND REPLACED THE STEERING BOX AS WELL AS THE RACK AND PINION STEERING. AGAIN, A LITTLE AFTER 30,000 MILES THE NOISE WAS BACK BUT INTERMITTENT. THE DEALERSHIP DID NOT HEAR IT AND SAID THE STEERING WAS FINE. YESTERDAY, WITH 40,000 MILES, THE DEALERSHIP SAID THE STEERING GEAR BOX NEEDED TO BE REPLACED AGAIN AS SOMETHING IS BINDING INSIDE ON THE REPLACEMENT STEERING BOX. GM IS DENYING THIS ISSUE YET MY RESEARCH SHOWS MANY PEOPLE WITH THE 2014 GMC SIERRA HAVE OR HAVE HAD THIS PROBLEM. THE ONE TECHNICIAN EVEN TOLD ME HIS STEERING GEAR BOX ON HIS 2014 1500 SIERRA HAD THE SAME PROBLEM AND COMPLEY FAILED. MY RESEARCH SHOWS THAT THIS ELECTRONIC GEAR BOX WAS INTRODUCED IN 2014 AND CHANGED FOR A DIFFERENT STEERING BOX IN 2015 MODELS. AN APPARENT ACKNOWLEDGMENT OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111473July 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
STALBILITY CONTROL SYSTEM SUDDENLY WENT OUT WHEN BRAKING ON DRY SURFACE. VEHICLE ENGINE WAS DISABLED CAUSING TEMPORARY LOSS OF CONTROL. THE LATEST OCCURRENCE HAPPENED WHILE TRAVELING AT LISTED SPEEDS ON INTERSTATE 75. I HAVE SAFETY ONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111124July 13, 2018
ENGINE
RADIATOR COOLANT LEAKING. EITHER A CRACK IN RADIATOR OR THE HOSES ARE LEAKING. VEHICLE ONLY HAS 50,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111183July 13, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR CONDITIONER UNIT BLEW OUT HOT AIR THROUGH THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BECKER BUICK GMC INC, 636 EAST SPRAGUE AVE, SPOKANE, WA 99202) WHERE IT WAS DIAGNOSED THAT THE AIR CONDENSER UNIT NEEDED TO BE REPLACED. THE FREON HAD LEAKED OUT OF THE COMPARTMENT. THE CONTACT WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 44,127. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104865June 30, 2018
STEERING
WHILE DRIVING DOWN THE HIGHWAY WITH MY 3 YEAR OLD DAUGHTER IN THE BACK SEAT, A WARNING LIGHT FOR MY POWER STEERING COMES UP ON MY DASH AND IMMEDIATELY I LOSE MY POWER STEERING AND HAVE TO TRY TO PULL MY WHEEL SO I CAN STOP ON THE SIDE OF THE HIGHWAY. AFTER TURNING MY TRUCK OFF AND RESTARTING IT MY POWER STEERING COMES BACK AND DRIVE IT HOME. I CALL THE DEALERSHIP AND THERE IS A RECALL FOR MY TRUCK AND I BRING IT IN. 2 DAYS AFTER THE DEALERSHIP SAYS THEY FIXED THE PROBLEM A GET THE SAME WARNING LIGHT AND LOSE MY POWER STEERING AGAIN WITH MY DAUGHTER IN THE BACK SEAT. I TAKE MY TRUCK BACK TO THE DEALERSHIP AND TELL THEM MY POWER STEERING WENT OUT AGAIN. NOT 24 HOURS AFTER I GET MY TRUCK BACK FOR THE 2ND TIME MY POWER STEERING GOES OUT AGAIN DRIVING DOWN CITY STREET. BRINGING MY TRUCK IN FOR THE 3RD TIME FOR THE SAME ISSUE, THE DEALERSHIP NOW SAYS I HAVE TO PAY THEM $142.00 FOR THEM TO DIAGNOSE WHAT'S WRONG WITH MY TRUCK. WHY AM I HELD RESPONSIBLE FOR AN ISSUE GM HAS KNOWN ABOUT SINCE 2009?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103950June 26, 2018
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO STOP, THE BRAKING SYSTEM FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE DRIVER DOWNSHIFTED AND THE VEHICLE COASTED UNTIL STOPPED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FAILED VACUUM PUMP BELT IN THE BRAKING SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND LOCAL DEALER (SUN BUICK GMC INC, 3333 SUNRISE HWY, WANTAGH, NY) WERE BOTH NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103906June 25, 2018
SERVICE BRAKES
DRIVING AT 55 MILES PER HOUR LOST BRAKE FUNCTIONS. WAS ABLE TO SLOW DOWN ON SIDE OF HIGH , AND HAD TRUCK TOWED TO NEAREST SHOP. FOUND THAT VACUUM PUMP AND BELT WERE BROKEN . VER CONCERNED THAT A BELT BRAKES AND YOU CAN NOT STOP. HAVE REPORTED ISSIE TO GMC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103542June 23, 2018
STEERING
WHEN TURNING TO LEFT, YOU HEAR A "THUD" IN THE STEERING RACK AND PINION. "THUD" OCCURS EITHER MOVING OR STATIONARY. OCCURS DURING STREET/HIGHWAY DRIVING. HAVE NOT BEEN OFF ROAD WITH VEHICLE, SO NO INFORMATION ABOUT OCCURANCE WHEN OFF ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102779June 20, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHILE TAPPING THE BRAKES, THE VEHICLE'S HEADLIGHTS WILL DIM. OCCASIONALLY, WHILE TAPPING THE BRAKES, THE ENTIRE DASHBOARD (INCLUDING THE TOUCHSCREEN) TURN OFF AND RESTART. ON 6/18/18, WHILE TRAVELLING ON A HIGHWAY AT 40 MILES AN HOUR AND APPROACHING A RED LIGHT, I APPLIED THE BRAKES AND THE ENTIRE CAR SHUT DOWN, INCLUDING THE POWER STEERING, POWER BRAKES, AND ENGINE. I HAD TO PLACE THE CAR INTO NEUTRAL AND TURN IT BACK ON IN ORDER TO BRAKE IN TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102448June 18, 2018
SERVICE BRAKES
WHILE DRIVING WENT TO STOP AT SERVICE STATION BRAKES WOULD NOT WORK AS THEY SHOULD ,HAD TO PUSH ON PEDAL VERY VERY HARD TO STOP ALMOST RAN OVER GASOLINE PUMP.DEALER SAYS IT MAY BE VAC LEAK OR PUMP.VERY BAD SITUATION DANGEROUS GM SHOULD REPAIR IT MY DEALER IS MITCHELL BUICK GMC IN SAN ANGELO TX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099585June 4, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
ON MAKING A TURN AT LOW SPEED, MY ENGINE HAS CUT OUT COMPLETELY. I HAD FULL LOSS OF ACCELERATION, POWER STEERING ,AC, RADIO. I PUT THE TRUCK IN NEUTRAL AND RESTART THE ENGINE TO GET TO SAFETY. THIS HAS OCCURRED 3 TIMES IN THE LAST 20 DAYS.TWICE IN CITY TRAFFIC, ONCE ON THE HIGHWAY, TURNING OFF FOR GAS. THE "SERVICE STEERING ASSIST" LIGHT APPEARED. I TOOK THE TRUCK FOR A FULL DIAGNOSTIC AT A LOCAL ELECTRIC REPAIR SHOP, FOR $170.00. THE TECH FOUND NOTHING AFTER HOOKING MY TRUCK TO HIS COMPUTER. THE DAY I RETRIEVED MY TRUCK FROM THE ELECTRICAL SHOP, I STOPPED IN WALMART FOR GROCERIES. MY KEY FOB WOULD NOT LOCK OR UNLOCK MY DOORS. I MANUALLY UNLOCKED THE TRUCK TO DETERMINE THAT THE TRUCK WOULD NOT START AT ALL. NO PANEL/ INTERIOR LIGHTS, NO RESPONSE IN IGNITION,NO AUTOMATIC UNLOCKING, THE TRUCK WAS COMPLETELY DEAD. ROADSIDE SERVICE CAME TO TOW IT, AND THE TRUCK WAS JUMPSTARTED FROM HIS BATTERY PACK. THE KEY FOB BEGAN TO WORK, UNLOCKING,ETC. I TOWED THE TRUCK HOME. I HAVE VIN CHECKED MY TRUCK AND THERE ARE NONE BUT I BELIEVE MY VEHICULAR FAILURE REFERS TO GM PART 573 SAFETY RECALL 17V-414 REGARDING THE LOSS OF EPS. A SECONDARY RECALL WHICH MAY APPLY IS GM# 14V26000 RE STEERING LINKAGES, TIE ROD ASSEMBLY.AS THE "STEER ASSIST' ALERT WAS WHAT I SAW. I HAVE THE WORK INVOICE FROM THE ELECTRICAL SHOP, IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098305May 28, 2018
STEERING
WHEN STATIONARY OR DRIVING AT LOW SPEEDS LIKE THOSE IN A PARKING LOT OR LEAVING A STOP SIGN. THERE IS A LOUD 'CLUNK' THAT CAN BE HERD AND FELT ABOUT 2/3-3/4 OF THE WAY TO FULL LOCK. IT IS VERY REPEATABLE AND GETTING LOUDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098131May 26, 2018
UNKNOWN OR OTHER
AC CONDENSER FAILED. WHEN RESEARCHED ON-LINE FOUND PAGES OF OTHERS COMPLAINING ABOUT THE SAME ISSUE...ALWAYS CRACKS IN THE SAME CORNER. GMC WOULD NOT WARRANTY. WANTED TO CHARGE $1,300 TO REPLACE THEIR FAULTY CONDENSER. EVEN THE SERVICE DPMT ADMITTED IT WAS AN ISSUE. ENDED UP PAYING ABOUT HALF THAT, BUT THE BOTTOM LINE IS GM HAS A FAULTY COMPONENT AND THEY ARE HOPING THEY FAIL JUST OUTSIDE OF WARRANTY. AN AC CONDENSER IS NOT SOMETHING THAT SHOULD EVER (OR VERY, VERY RARELY) GET REPLACED IN THE NORMAL LIFE OF A VEHICLE, CERTAINLY NOT BEFORE A 100,000 MILES. THIS SHOULD BE A MANDATORY RECALL AND UPDATED OR AT LEAST IT SHOULD BE COVERED FOR THOSE THAT FAIL DURING THE NORMAL LIFE CYCLE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096755May 18, 2018
UNKNOWN OR OTHER
AC STARTED BLOWING HOT AIR, SHOP CAME BACK TO ME WITH A BAD CONDENSER AND OVER $1100 TO FIX. TRUCK ONLY HAS 73K MILES ON IT AND HAS BEEN WELL TAKEN CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093898May 15, 2018
UNKNOWN OR OTHER
AIR CONDITION COMPRESSOR IS LEAKING .AIR CONDITIONER IS BLOWING HOT AIR. HAVE SEEN MULTIPLE REPORTS ON THE SAME ISSUE. ALSO THERE IS A CLASS ACTION SUIT ON THIS ISSUE. CONTACTED GMC AND THEY WILL NOT ASSIST WITH REPLACEMENT OF REPAIR. JUST BOUGHT VEHICLE IN DECEMBER . HAD VEHICLE SINCE DECEMBER 31 FIRST TRIED TO USE A/C ON 5/1/2018. PROBLEM STARTED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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