GMC Sierra Complaints (2014)

895 consumer complaints on file.

#11140662October 16, 2018
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED AND THE STABILITY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC BUICK GMC ARLINGTON (1400 E INTERSTATE 20, ARLINGTON, TX 76018, 817-264-7782) WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE STABILITY OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139474October 10, 2018
STEERING
I WAS TURNING OFF OF A MAIN THOROUGHFARE INTO A RESTAURANT PARKING LOT AND LOST THE ABILITY TO STEER MY VEHICLE FOR A FEW SECONDS. THE STEERING FINALLY RECOVERED SO I COULD MAKE THE TURN. I TOOK THE VEHICLE TO GMC TO REPAIR ON 9/21/2018. MY STEERING HAD ALREADY HAD A RECALL IN 2017 IN WHICH THEY DID A SOFTWARE UPDATE. ONE YEAR, 9/11/2018, LATER, I LOST THE ABILITY TO STEER. THE SERVICE ADVISOR STATED THEY HAD ANOTHER CUSTOMER IN THE WEEK BEFORE WITH THE SAME ISSUE. HE ALSO STATED THEY HAD RECEIVED AN INTERNAL MEMO ABOUT THE ISSUE AND THE FIX WAS CHANGING OUT THE BATTERY CABLES. THEY CHARGED ME OVER $800 FOR THIS REPAIR. BASED ON THE INFORMATION I WAS GIVEN ABOUT THE INTERNAL MEMO AND THE OTHER CUSTOMER WITH THE SAME ISSUE, I FEEL THIS SHOULD BE A RECALL. I CONTACTED GMC ABOUT MY CONCERNS; THE COST OF THE REPAIR AND THE DANGEROUS SITUATION OF LOSING STEERING. ANNABELLE WITH GMC BASICALLY SAID THERE WERE A LOT MORE DANGEROUS ISSUES REPORTED. IT SEEMS THE VEHICLE ISSUE HAS TO RESULT IN AN ACCIDENT OR DEATH BEFORE THEY WILL TAKE IT SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133365October 4, 2018
UNKNOWN OR OTHER
VEHICLE WILL NOT SWITCH OUT OF AUTO FOR THE 4X4. CAN NOT SWITCH TO 2WD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133097October 3, 2018
UNKNOWN OR OTHER
A/C COMPRESSOR FAILURE, $1267.43 TO REPLACE BY CHEVY DEALERSHIP. ONLY, 33,000 MILES. A KNOWN CHRONIC PROBLEM AS FOUND ON INTERNET, GM STATES OUT OF WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132813October 1, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHEN DRIVING THE TRUCK AFTER EXTENDED PERIODS OF TIME (I.E. 1 HOUR OR MORE) THE VEHICLE WILL FLASH A STABILITRAK WARNING AND THEN POWER THE VEHICLE OFF. THIS HAPPENED WHILE MY SON, GIRLFRIEND AND I WERE ON A TRIP TO FLORIDA DRIVING 70 MPH DOWN THE INTERSTATE. I TOOK TO A DEALER AND THEY INFORMED ME THAT THE BATTERY CABLES WERE LOOSE. 4,000 MILES THE TRUCK HAS DONE THIS EPISODE AGAIN AND THE DEALER NOW TELLS ME THAT I NEED TO REPLACE THE ELECTRONIC RACK AND PINION ON A TRUCK WITH 65K MILES WITH A COST OF OVER $3K. THERE ARE NUMEROUS EXAMPLES OF THIS HAPPENING WITH TRUCKS JUST LIKE MINE AND GM ISN'T RESPONSIBLE? HARD TO FATHOM THAT IN THE 5 VEHICLES I HAVE OWNED, NOT ONCE HAVE I HAD TO REPLACE A RACK AND PINION AND THE NEWEST VEHICLE THAT I HAVE EVERY OWNED HAS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132387September 30, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TAKATA RECALL, THE AUTOMATIC LOCKS KEEPS LOCKING AND UNLOCKING ON THEIR OWN,WHETHER IT'S PARKED OR DRIVING. TAKATA RECALL, THE TRANSMISSION SHUTTERS AND ROUGH SHIFTING WHEN SLOWING DOWN OR TAKING OFF,HOWEVER THE WORST SEEMS TO BE WHEN SLOWING DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132277September 29, 2018
UNKNOWN OR OTHER
THE SERVICE TRAILER WIRING WARNING COMES ON WITH NO TRAILER CONNECTED OR IF THERE IS A TRAILER CONNECTED YOU HAVE NO TRAILER BRAKES THIS HAPPENS AT ANY SPEED I HAVE HAD THIS TRUCK TO 4 DIFFERENT DEALERS BUT THE LIGHT WENT OUT BEFORE I GOT THERE AND THEY COULD FIND NO PROBLEM THIS STARTED WHEN THE VEHICLE WAS NEW AND STILL HAPPENS IT SEEMS TO BE THE WORST WHEN IT IS DAMP OR RAINING BUT NOT ALWAYS IT DOES NOT MATTER HOW FAST YOU ARE TRAVELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131873September 27, 2018
SUSPENSION
VIBRATION BETWEEN 60 AND 85 MILES PER HOUR HAS BEEN OCCURRING SINCE 28000 MILES ON VEHICLE CURRENTLY VEHICLE HAS 40000 MILES. ON 9/23 2018 EXPERIENCED MORE VIOLENT SHAKING OF ENTIRE CAB TO THE POINT HAD TO SHUT VEHICLE OFF. DID VISUAL INSPECTION SAW NOTHING STARTED VEHICLE UP AGAIN NO VIBRATION FOR 20 MILES STARTED AGAIN CONTINUED TO DESTINATION. TOOK TO DEALERSHIP UNWILLING TO PREFORM VIBRATION ANALYSIS AS RECOMMENDED IN GM BULLETIN PI1354C.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131959September 27, 2018
SERVICE BRAKES
WHILE DRIVING MY TRUCK AT SLOW SPEEDS AND APPLYING BRAKES, THE BRAKE PEDAL WILL GET HARD AND UNABLE TO STOP VEHICLE. IT HAS OCCURRED WHILE BACKING A TRAILER TOWN HILL TOWARDS A LAKE AND I WAS UNABLE TO STOP THE TRUCK ONLY ABLE TO HAVE FRIEND BLOCK THE TIRE SO I COULD PUT IN DRIVE. IT HAS OCCURRED WHILE APPROACHING STOP SIGNS AND ALSO FREQUENTLY IN PARKING LOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131622September 25, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
MY TRUCK.WAS.FIXED.ONCE FOR THE STERRING AND IS STILL.CUTTING OUT ITS.SO.BAD THAT ITS SHUTTING THE HOLE TRUCK DOWN.IN THE.MIDDLE.OF THE ROAD AN.ON THE HIGHWAY OR WHEN U GO TO SPEED UP IT CUTS OUT N THE STREEN COMES TIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130481September 20, 2018
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING FAILED, WHICH CAUSED THE STEERING WHEEL TO JERK VIOLENTLY TO THE LEFT WHEN TURNING RIGHT. THE DEALER (WIERS CHEVROLET CADILLAC GMC, 416 S HALLECK ST, DE MOTTE, IN 46310, (219) 987-5555) INDICATED THAT A SOFTWARE UPDATE WOULD NOT PROVIDE A PERMANENT REMEDY; THEREFORE, THE MANUFACTURER APPROVED THE REPLACEMENT OF THE ELECTRONIC POWER STEERING ASSIST. IN ADDITION, THE VEHICLE FAILED TO START AND STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129455September 14, 2018
SERVICE BRAKES
VERY HARD BRAKE PEDDLE. LIMITED TO NO BRAKING ABILITY WHEN CONDITION EXISTS. GOING SLOW BACKING UP WITH TRAILER, FORWARD GOING SLOW. IF FOOT ON BRAKE FOR EXTENDED TIME AT STOP LIGHT BRAKING ABILITY ABATES, PEDDLE VERY VERY HARD. BRAKES UNABLE TO STOP VEHICLE NO MATTER HOW MUCH PRESSURE PUT ON BRAKE PEDDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129555September 14, 2018
UNKNOWN OR OTHER
AIR CONDITIONING LEAK CABIN BECOMES EXCESSIVELY HOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129576September 14, 2018
UNKNOWN OR OTHER
MY 2014 GMC SIERRA 1500 HAS A AIR CONDITIONING LEAK IN THE CONDENSER FOR THE 2ND TIME. THE FIRST TIME WAS AT 48,000 MILES (2 YRS OLD) AND NOW AGAIN AT 92,000 (4YRS OLD). THE FIRST TIME THE PART WAS ON NATIONAL BACKORDER, HOWEVER I WAS ABLE TO LOCATE ONE AT A DIFFERENT DEALERSHIP. I PAID $600 FOR THE REPLACEMENT. NOW THEY WANT TO CHARGE ME $1000.00 FOR THE SAME THING. HOWEVER THEY ARE WILLING TO CUT ME A BREAK DOWN TO $699. I BELIEVE THIS IS BECAUSE THERE IS ALSO A LEAK IN THE COOLING SYSTEM. I HAVE CONTACTED GM AND THERE STANDARD WARRANTY IS 1 YR ON PARTS SO THEY ARE NOT WILLING TO ANYTHING ABOUT IT. UPON DOING SOME INTERNET SEARCHES THIS APPEARS TO BE A WIDE SPREAD PROBLEM. PLEASE NOTE THAT THE PHONE NUMBER ON THE UPLOADED PAPERWORK IS INCORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129410September 13, 2018
STEERING
HORRIBLE GRINDING NOISE LOW SPEED ROTATING OF STEERING WHEEL. SOUNDS METAL ON METAL GRINDING AND CLUNKING, DRAGGING ACROSS RIDGED PLATE DOING PARKING LOT AND BACKING MANEUVERS. TOOK TO DEALERSHIP. THEY SAID HAD NO TROUBLE CODES, BUT DOES HAVE INTERNAL FAILURE OF DRIVE COMPONENTS NOTED. SCHEDULING FOR WARRANTY REPLACEMENT CURRENTLY. METAL ON METAL GRINDING CRUNCHING NOISE. ENTIRE STEERING RACK NEEDS REPLACEMENT. TRUCK ONLY HAS 79877 MILES. IT IS DEFINITELY FAULTY. OTHER THAN THAT, AWESOME TRUCK AND LOVE IT. EVERYTHING ELSE WORKS PERFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128759September 11, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE STABILITRAK WARNING INDICATOR ILLUMINATED. IN ADDITION, THE STEERING WHEEL AND BRAKES SEIZED. THE CONTACT POWERED OFF THE ENGINE WHILE IN TRAFFIC. THE VEHICLE WAS RESTARTED AND DROVE NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO COVERT BUICK GMC (LOCATED AT 11750 RESEARCH BLVD, AUSTIN, TX 78759, (512) 583-3411) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127971September 6, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
THE TRUCK DIES AT ANY MOMENT. STABILITY TRACK SYSTEM WARNING POPS UP IN THE LITTLE SCREEN AND THE STEERING WHEEL IS BLOCKED WHEN THIS HAPPEN. AFTER THESE TO THINGS HAPPENS THE TRUCK SHUT DOWN. SOMETIMES, AFTER A FEW MINUTES THE TRUCK COMES BACK TO NORMAL. THIS HAS HAPPENED TO ME FOR LIKE 10 TIMES IN A PERIOD OF LIKE 15 MONTHS. I HAVE TAKEN TO THE DEALER LIKE 6 TIMES AND THEY HAVEN'T FOUND THE PROBLEM. THEY HAVE CHANGE SOME WIRES FROM THE BATTERY. THEY HAVE REPROGRAM THE SOFTWARE AND NOTHING I STILL HAVE THE SAME PROBLEM. THE TRUCK DIES AT ANY MOMENT. ALL OF THIS HAPPEN WHEN I AM DRIVING THE TRUCK MOST OF THE TIMES AT LOW SPEED AND WHILE TURNING TO THE LEFT OR RIGHT EXCEPT LIKE TWO TIMES THAT OCCURRED WHILE I WAS DRIVING IN THE HIGHWAY. THE MECHANICS IN THE DEALER HAVE DONE ALL KIND OF DIAGNOSTIC THAT THEY HAVE BUT THEY COULD NOT DUPLICATED THE PROBLEM SO THE ANSWER THAT I GET EVERY TIME IS THAT EVERY IS FINE AND THAT THEY COULDN'T DUPLICATED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124472September 5, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THE TRUCK WILL COMPLETELY TURN OFF, LOSS OF ELECTRICAL, POWER STEERING, BRAKING - EVERYTHING. FIRST TIME WAS ON HIGHWAY30MPH IN TRAFFIC 2ND TIME HIGHWAY GOING 45-50 IN TRAFFIC & TODAY IN PARKING LOT, TURNING IN TO DROPPOFF LANE AN CHILDS SCHOOL. NO STEARING AND HIT THE CURB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122998August 28, 2018
UNKNOWN OR OTHER
A/C CONDENSER AND HOSE DEFECTIVE MANUFACTURING CAUSING IT TO MALFUNCTION AND CEASE WORKING. HAS HAPPENED ON NUMEROUS MODELS BUT GMC REFUSES TO TO COVER THE COSTS ASSOCIATED WITH THIS. ITEMS NEEDED TO REPAIR ARE OUT OF STOCK CAUSING LONG DELAYS IN GETTING REPAIR. DRIVING IN THE EXTREME HEAT IN SOCAL WITH SMALL CHILDREN IS NOT SAFE. WOULD LIKE FOR YOUR AGENCY TO HELP IN PROTECTING THE CONSUMER BY STANDING UP TO GMC / CHEVY TO HOLD THEM ACCOUNTABLE FOR THIS FAULTY MANUFACTURING. THERE IS A PENDING CLASS ACTION LAWSUIT IN TN I BELIEVE AND COUNTLESS SOCIAL MEDIA POSTS ABOUT THIS WIDESPREAD PROBLEM YET IT REMAINS THE BURDEN OF THE CONSUMER TO NOT ONLY PAY OUT OF POCKET BUT TO WAIT FOR REPAIRS BECAUSE PARTS ARE OUT OF STOCK. 1ST QUOTE WAS $1600, THEN GMC SAID THEY WOULD PAY FOR A PORTION BRINGING THE COSTS DOWN TO APPROXIMATELY $700. ITS A HUGE FINANCIAL BURDEN THAT SHOULDN'T EXIST. DO A QUICK GOOGLE SEARCH ON GMC AC PROBLEMS AND YOU WILL SEE THE PROBLEM IS NOT UNIQUE TO ME. WE'VE ONLY OWNED GMC CARS AND NEVER HAD AN ISSUE AND HAVE PUT OVER 150K MILES ON IT. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119744August 13, 2018
ELECTRICAL SYSTEM
22014 SIERRA 1500 4X4 HAS TOTAL LOSS OF POWER AT LOW SPEEDS INCLUDING POWER STEERING, BRAKES, DASHBOARD AND ALL OTHER ELECTRICAL ITEMS. 6TH EVENT OF THIS NATURE. MOST RECENT WAS ON A DOWNTOWN STREET IN BRIGHTON MI. TRYING TO MAKE A LEFT TURN AND THE POWER STEERING FAILED AND THE TRUCK STALLED. THIS IS DANGEROUS BECAUSE IT ALMOST CAUSED AN ACCIDENT. AFTER BEING ABLE TO RESTART THE TRUCK WE PARKED IN A PARKING LOT AND ONCE AGAIN A FULL POWER FAILURE. IT WAS RESTARTED AFTER 5-10 MINUTES BUT WE NEED HELP WITH THIS ISSUE. AND SO DO A LOT OF OTHER TRUCK OWNERS FROM THE COMPAINTS WE HAVE READ. WE HAVE HAD THIS TRUCK IN FOR THE STABILITY TRACK RECALL. THE DAY AFTER THEY SERVICED THE RECALL THE TRUCK STARTED THE ELECTRICAL ISSUES. WE TOOK IT BACK TO FELDMAN CHEVROLET BUT THEY JUST SAID TO WATCH IT. WE ARE TAKING IT BACK TOMORROW. AUGUST 14, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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