GMC Sierra Complaints (2015)

916 consumer complaints on file.

#11278480November 6, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. WHEN THE CONTACT AUTO STARTED THE VEHICLE, SMOKE APPEARED FROM THE REAR WINDOW AND A BURNING ODOR WAS NOTICED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED; HOWEVER, FIVE SECONDS LATER, THE REAR WINDOW SHATTERED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT STATED THAT THE METAL THAT HEATED UP THE WINDOW CAUSED THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9/5625662049. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11277988November 4, 2019
SEAT BELTS
TL* THE CONTACT'S SON OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT THE SEAT BELT ANCHOR FRACTURED. THE VEHICLE WAS TAKEN TO BILLION AUTO BUICK GMC CADILLAC IN SIOUX CITY (4300 SOUTHGATE DR, SIOUX CITY, IA 51106, (712) 560-1125) WHERE THE CONTACT WAS INFORMED THAT THE SEAT BELT ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *LN*JB *DT THE CONSUMER STATED SEATBELT BROKE SOME WEEKS PRIOR TO INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277616November 1, 2019
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST, SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE EXHIBITED REDUCED BRAKING POWER WHEN DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO MIKE RAISOR BUICK GMC (2912 MAIN STREET, LAFAYETTE, INDIANA 47904, (765) 273-4954) FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES) IN AUGUST OF 2019. WITHIN A COUPLE OF WEEKS, THE BRAKE SYSTEM FAILURE WORSENED AFTER THE REPAIR. THE CONTACT ALSO EXPERIENCED REDUCED BRAKING POWER WHEN DRIVING AT HIGH SPEEDS. IN ADDITION, THE BRAKE ASSIST FEATURE FAILED BEFORE THE VEHICLE WAS STOPPED. THE CONTACT STATED THAT THE STOPPING DISTANCE WAS SIGNIFICANTLY LONGER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269315October 18, 2019
STEERING
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY FAILED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5531623116. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V719000 (STEERING) AND 14V339000 (STEERING). THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267622October 10, 2019
STEERING
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED FOR APPROXIMATELY FOUR SECONDS AND THEN RETURNED TO NORMAL AS THE ELECTRONIC POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KING O'ROURKE CADILLAC (756 SMITHTOWN BYPASS #101, SMITHTOWN, NY 11787) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: 9-5531623116. THE VEHICLE WAS CURRENTLY BEING INVESTIGATED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266180October 4, 2019
SERVICE BRAKES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE OPERATING THE VEHICLE AT NIGHT, BOTH THE LOW BEAM AND HIGH BEAM HEADLIGHTS ILLUMINATED EXTREMELY LOW, WHICH CREATED A VISIBILITY HAZARD FOR THE DRIVER. ALSO, WHILE DRIVING IN FORWARD AND REVERSE, THE BRAKE PEDAL BECAME EXTREMELY HARD TO DEPRESS AND THE STOPPING DISTANCE WAS EXTENDED. THE CONTACT INDICATED THAT THE FAILURES WERE MORE PRESENT WHILE DRIVING AT LOW SPEEDS IN REVERSE AND AFTER PRESSING THE BRAKE PEDAL MULTIPLE TIMES. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. CHARLIE'S CHEVROLET (1412 US ROUTE 202, WINTHROP, ME 04364) AND THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258135October 2, 2019
SERVICE BRAKES
2015 GMC SIERRA DENALI. CONSUMER WRITES IN REGARDS TO BRAKE PEDAL PIVOT BOLT SENSOR FAILURE. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259048September 30, 2019
SERVICE BRAKES, ENGINE
BRAKES WOULDN'T STOP
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11257433September 23, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT EXTRA FORCE WAS NEEDED TO DEPRESS THE BRAKE PEDAL AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO TUSTIN BUICK GMC (1 AUTO CENTER DR, TUSTIN, CA, (714) 460-9877) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE STILL OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255045September 12, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE VEHICLE FAILED TO SHIFT AND REMAINED STUCK IN GEAR. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN FOUR TIMES TO LAROCHE CHEVROLET BUICK GMC CADILLAC (900 US-290, BRENHAM, TX 77833, (979) 836-6666) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID AND TORQUE CONVERTER NEEDED TO BE REPLACED, AND REPROGRAMMING WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE VEHICLE WAS TAKEN TO MAC HAIK CHEVROLET (11711 KATY FWY, HOUSTON, TX 77079, (281) 497-6600) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 7,000.*DT*TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253184September 4, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE BRAKING OR MAKING A RIGHT TURN WHILE BRAKING, THE VEHICLE LOST POWER. THE FAILURE OCCURRED THREE TIMES IN TRAFFIC WITHOUT WARNING. IN ADDITION, THE STABILITRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE COULD NOT BE DRIVEN. PALM DALE CHEVROLET (1160 MOTOR LN, LANCASTER, CA 93534, (877) 385-0885) WAS CONTACTED, BUT THEY DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251976August 28, 2019
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL, STRUCTURE
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT THE WEIGHT OF THE TRAILER CORD MADE THE CORD HANG. AS A RESULT, THE TRAILER BRAKE BECAME NONFUNCTIONAL. THE TRAILER COULD NOT HAUL HEAVY MATERIALS AND WAS A HAZARD TO THE CONTACT'S SAFETY. ALSO, "TRAILER BRAKE FAIL" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO JOE FUOCO MOTOR COMPANY (741 N 1ST ST, GRAND JUNCTION, CO 81501, (970) 701-4773), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246710August 27, 2019
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2015 GMC SIERRA. WHILE DRIVING LOW SPEEDS, THE VEHICLE VIOLENTLY VIBRATED AND MADE AN ABNORMAL NOISE. ALSO, THE STABILITRAK AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE CHECK ENGINE INDICATOR PERIODICALLY ILLUMINATED AND FLASHED. ALSO, WHILE DRIVING, EXTRA FORCE WAS NEEDED TO DEPRESS THE BRAKE PEDAL AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO BOULEVARD BUICK GMC (2800 CHERRY AVE, SIGNAL HILL, CA 90755, (562) 492-1000) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE MISFIRED AND THE ENTIRE ENGINE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251878August 27, 2019
FUEL/PROPULSION SYSTEM
THE CP4 FUEL PUMP IMPLODED AND SENT METAL SHARDS THROUGH MY VEHICLES ENTIRE FUEL SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246374August 26, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 30 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL; HOWEVER, THE PEDAL WAS EXTREMELY STIFF AND HARD. THE CONTACT STATED THAT THE SERVICE BRAKE ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO CONTINUE TO DRIVE, BUT HAD TO USE TWO FEET TO STOP THE VEHICLE. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE MECHANIC STATED THAT THE VEHICLE NEEDED TO BE TOWED TO A DEALER. THE VEHICLE WAS TOWED TO JERRY SMITH CHEVROLET (12484 RESERVATION RD, ANACORTES, WA 98221, 360-610-4128), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243886August 14, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND TURNED OFF. ALSO, "LOWER DRIVER WINDOW" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING. THE FAILURE OCCURRED SEVEN ADDITIONAL TIMES. THE VEHICLE WAS TAKEN TO SMAIL BUICK GMC CADILLAC (LOCATED AT 5116 US-30, GREENSBURG, PA 15601, (724) 798-0320) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240351July 29, 2019
SERVICE BRAKES
GMC TRUCK BRAKE PEDAL WILL BECOME VERY STIFF AND DIFFICULT TO DEPRESS AT LOW SPEEDS AFTER BRAKES ARE HOT (DRIVING THROUGH MOUNTAINS). THIS APPEARS TO BE CONSISTENT WITH THE GM BRAKE BOOSTER ISSUES THAT APPEAR ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234777July 25, 2019
ELECTRICAL SYSTEM, SEAT BELTS
ON NUMEROUS OCCASION THE VEHICLES INTIERIOR AUDIO CHIMES DO NO ALERT IF DOORS ARE OPEN, SEATBELTS ARE FASTENED, OR BLINKERS ARE WORKING. IN 2014 THE GENERAL MOTORS RECALL NUMBER 14315 ADDRESSED THIS ISSUE BUT GM STATES MY VIN NUMBER DOES NOT INCLUDED THE VEHICLES AFFECTED EVEN THOUGH ITS EXACTLY AS THEY DESCRIBE IN THE RECALL CAMPAIGN IN 2014. THEY WANT ME TO PAY FOR THE DIAGNOSTIC AND REPAIR DESPITE IT BEING A SAFETY ISSUE AND A RECALL THEY ADDRESSED IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234276July 23, 2019
SERVICE BRAKES, ENGINE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE AN INDEPENDENT MECHANIC WAS INSPECTING THE VEHICLE, THE CONTACT WAS INFORMED OF A RADIATOR LEAK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GOODWIN CHEVROLET BRUNSWICK (LOCATED AT 195 PLEASANT ST, BRUNSWICK, ME 04011, (866) 675-8244) WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND AIR CONDITIONER CONDENSER NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE BRAKE AND WINDSHIELD WIPER FAILURES WERE NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233980July 22, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONER WAS NOT FUNCTIONING PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNRISE BUICK GMC COVINGTON PIKE (LOCATED AT 1800 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 201-6267) WHERE IT WAS DIAGNOSED THAT THE CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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