GMC Sierra Complaints (2014)

895 consumer complaints on file.

#11161350December 14, 2018
SERVICE BRAKES
LOSS OF BRAKING AT LOW SPEED WHILE IN REVERSE. OCCURRED ON AT LEAST TWO OCCASIONS JUST PAST EXPIRATION OF BUMPER TO BUMPER PORTION OF VEHICLE WARRANTY (SEE ATTACHED COMPLAINT LETTER TO GM FOR DETAILS). DEALER STATED VACUUM BOOSTER WAS DEFECTIVE AND REPAIR COSTS EXCEEDED $400.00. GM HOME OFFICE WAS NOTIFIED VIZ FEDEX LETTER. OTHER THAN CONTACTING ME FOR BASIC INFORMATION, NO FURTHER CONTACT WAS INITIATED BY GM OR DELIVERING DEALER. ALLEGED DEFECTIVE PART IS IN OWNER POSSESSION WHICH GM WAS NOTIFIED OF AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160691December 11, 2018
SERVICE BRAKES
MAJOR SAFETY CONCERN!: HARD BRAKES AT LOW SPEEDS, INTERMITTENT STIFF BRAKES IN FORWARD AND REVERSE. 2014 GMC SIERRA SLT CREW CAB 4WD, 40K MILES. THIS IS A VERY SERIOUS ISSUE THAT COULD RESULT IN A COLLISION, DAMAGE AND/OR INJURY. I HAVE EXPERIENCED THIS MULTIPLE TIMES SINCE PURCHASING THIS TRUCK FROM THE ORIGINAL OWNER IN 2017. IT HAS HAPPENED WHEN PARKING, MOVING TRAILERS, AN MANEUVERING AT LOW VEHICLE SPEEDS. THE BRAKE PEDAL SUDDENLY BECOMES STIFF WHEN DEPRESSING AND HAS LIMITED OR NO BRAKING ACTION UNLESS APPLYING EXTREME AMOUNTS OF PRESSURE ON THE BRAKE PEDAL. I HAVE DRIVEN VEHICLES WITHOUT POWER BRAKES AND THIS IS NOT THE SAME. IT IS AS IF THE BRAKING SYSTEM IS WORKING AGAINST THE INPUT OF THE PEDAL IN ADDITION TO THE LOSS OF POWER BRAKE ACTION. THE MOST CONCERNING EVENT WAS EXPERIENCED WHILE BACKING A BOAT TRAILER INTO THE WATER WITH TWO CHILDREN IN THE BACK SEAT, BUCKLED IN CHILD RESTRAINING CAR SEATS AND PUSHING WITH BOTH FEET USING ALL MY STRENGTH TO BARELY STOP THE TRUCK AND TRAILER FROM ROLLING ALL THE WAY INTO THE WATER. THIS WAS A TRUE NIGHTMARE, AND IS THE REASON I AM SUBMITTING THIS SAFETY COMPLAINT. HAD MY WIFE BEEN OPERATING THE TRUCK OR A PERSON WITH WEAKER LEGS IN THE SAME SITUATION, THE ISSUE COULD HAVE BEEN SEVERELY TRAGIC. I CANNOT SAFELY OPERATE THE VEHICLE UNTIL THIS IS RESOLVED. I AM TRULY DISAPPOINTED THAT THIS HASN'T BEEN TURNED INTO A RECALL BASED ON THE MULTITUDE OF COMPLAINTS ON THIS VERY SAME ISSUE. HOW MANY CLOSE-CALLS OR NEAR-MISSES DOES IT TAKE BEFORE NHTSA AND A WORLD-CLASS VEHICLE MANUFACTURER CONTAIN A MAJOR SAFETY ISSUE? I HOPE THIS ISSUE GETS THE PROPER ATTENTION AND A RECALL IS MANDATED SWIFTLY, BEFORE MORE PEOPLE GET HURT OR WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156673December 6, 2018
EXTERIOR LIGHTING
INTERIOR LIGHT FLASHES WHEN STEPPING ON BREAK PEDAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155653December 3, 2018
SERVICE BRAKES
INTERMITTENT EXTREME LOSS OF BRAKING POWER - IN FORWARD AND REVERSE. SOMETIMES AND UNEXPECTEDLY CANNOT STOP QUICKLY EVEN WHEN BRAKE PEDAL PUSHED TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154407November 28, 2018
SERVICE BRAKES
WHEN APPLYING BRAKES AT LOW SPEED LIKE PULLING OUT OF DRIVEWAY OR AWAY FROM A GAS PUMP. IF THE BRAKES ARE PUMPED OR PRESSED HARD THE BRAKE PEDAL GIVES STRONG RESISTANCE AND THE TRUCK WILL NOT STOP. IN ORDER TO STOP THE TRUCK THE EMERGENCY BRAKE NEEDS TO BE APPLIED. THE PROBLEM IS WORSENED IF ON A DOWNWARD INCLINE WHEN TAKING THE TRUCK OUT OF THE PARK POSITION AND MOVING INTO DRIVE WHILE HOLDING FOOT ON THE BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154173November 27, 2018
SERVICE BRAKES
WHEN BACKING DOWN A STEEP HILL OR BACK A BOAT DOWN THE BOAT RAMP, THE BRAKE PEDAL GET HARD AND THE TRUCK DOESN'T WANT TO STOP. DRIVING ON A FLAT SURFACE I HAVEN'T HAD AN ISSUE BUT IT IS VERY SCARY BACKING THE BOAT INTO THE WATER FEELING THE BRAKES AREN'T DOING ITS JOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154234November 27, 2018
SERVICE BRAKES
FIRST NOTICED AT ABOUT 65000 MILES. WHEN BRAKING IN STOP-AND-GO TRAFFIC OR IN REVERSE (ESPECIALLY DOWN AN INCLINE SUCH AS A BOAT RAMP), THE BRAKES CAN BECOME VERY HARD TO PRESS AND NON-RESPONSIVE. THIS RESULTS IN LONG STOPPING DISTANCES. HAD THE TRUCK INSPECTED BY DEALER AND THEY SUGGESTED VACUUM PUMP. AFTER RESEARCHING THIS ISSUE, THERE APPEARS TO BE A GENERAL ISSUE WITH THE VACUUM PUMPS THAT GM WILL REPLACE UNDER WARRANTY, BUT HAS NOT RECALLED....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153715November 26, 2018
SERVICE BRAKES
WITHIN ABOUT 15 MONTHS OF OWNERSHIP MY VACUUM PUMP ON THE BRAKES MALFUNCTIONED, WHILE I WAS TOWING A PONTOON BOAT. NEEDLESS TO SAY I WAS VERY SCARED THAT I WAS NOT GOING TO BE ABLE TO STOP BUT EVENTUALLY I SLOWED DOWN ENOUGH TO PULL INTO A GAS STATION IN WARSAW, IN. LUCKILY WHEN THIS HAPPENED THERE WERE VERY FEW OTHER VEHICLES OUT ON THE ROAD OTHERWISE THIS STORY MAY HAVE A DIFFERENT ENDING. THIS HAPPENED ON HIGHWAY 15 IN MILFORD, IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153543November 24, 2018
SERVICE BRAKES
WHEN BRAKES WERE APPLIED THE TRUCK WOULD NOT STOP, TRUCK WAS JUST OUT OF WARRANTY BY WEEKS, INDEPENDENT SHOP REPLACED THE VACUUM AIR PUMP FOR THE BRAKE SYSTEM. I WAS LUCKY THAT I WAS MOVING VERY SLOW ,IN A PARKING LOT, NO ONE WAS HURT AND NO DAMAGE TO THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153546November 24, 2018
UNKNOWN OR OTHER
AIR CONDITIONING CONDENSER LEAKED OUT ALL FREON DUE TO FAULTY WELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153563November 24, 2018
SERVICE BRAKES
THE PROBLEM HAS OCCURRED TWICE IN THE LAST WEEK. BOTH TIMES IN NORMAL DRIVING CONDITIONS AND GOOD WEATHER CONDITIONS. WHILE PULLING IN MY DRIVEWAY AT LOW SPEED WHEN I PUSHED ON THE BRAKE PEDAL IT WAS HARD AND WOULD BARELY DEPRESS. THERE WAS NO POWER ASSISTED BRAKING AND IT TOOK ME PRESSING AS HARD AS POSSIBLE WITH BOTH FEET TO GET MY TRUCK STOPPED BEFORE I HIT MY GARAGE. THIS HAPPENED AGAIN WHEN I WAS TRAILERING MY 1500 LB FISHING BOAT. I WAS BACKING IT DOWN THE RAMP AND BRAKES FAILED AGAIN. I HAD TO AGAIN PRESS BRAKE PEDAL AS HARD AS POSSIBLE AND USE EMERGENCY BRAKES TO STOP. THERE WAS A NOTICEABLE GRINDING SOUND IN THE BRAKES WHILE TRYING TO STOP. AGAIN AS IF THERE WERE NO POWER BRAKES. BOTH INSTANCES OCCURRED WHILE GOING 2 TO 3 MPH BUT IF IT HAPPENED IN AN AREA WITH PEDESTRIANS OR AT HIGHER SPEEDS IT COULD RESULT IN SERIOUS PROPERTY DAMAGE AND INJURIES. PLEASE LOOK INTO THIS AND FORCE GM TO TAKE CORRECTIVE ACTION ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153389November 23, 2018
SERVICE BRAKES
I HAVE HAD PROBLEMS WITH MY BRAKES FOR THE LAST 3 YEARS. I ALREADY HAD BY BRAKES FIXED MY GM BECAUSE OF A BAD SQUEAK WHEN PRESSING ON MY BRAKES. I RECENTLY JUST CHANGED MY MASTER CYLINDER BECAUSE THE BRAKE PEDAL WOULD GET STUCK ON CERTAIN OCCASIONS WHEN DRIVING. SOMETIMES HAVING ME TO USE THE EMERGENCY BRAKES. SOMETIMES I WOULD HAVE THE BRAKE PEDAL ALL THE WAY DOWN AND THE TRUCK WOULD STILL KEEP MOVING. IT WOULD HAPPEN SPORADICALLY. MOST OF THE TIME WHEN I AM DRIVING IN TRAFFIC OR THROUGH A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153404November 23, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING AT LOW SPEEDS, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED WITH FORCE TO OPERATE CORRECTLY. THE VEHICLE WAS TAKEN TO HENSON CHEVROLET BUICK GMC (201 N MAY ST, MADISONVILLE, TX 77864, (866) 551-9977) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. *TT CONSUMER STATED BRAKING FAILURE HAPPENED ON THE RESIDENCE DRIVEWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150299November 9, 2018
POWER TRAIN
MY 2014 GMC SIERRA PRESSURE CONTROL SOLENOID WENT BAD. TOOK IT TO KNIGHT AUTOMOTIVE, INC., IN PLATTSBURGH, NY FOR REPAIR. AFTER REPAIR I DROVE HOME ONLY TO BE TOLD BY BILL DELORD GMC IN LEBANON, OH - AND BOERCHERDING GMC IN CINCINNATI, THAT THE ENTIRE TRANSMISSION WAS DESTROYED. KNIGHT PUT MY FAMILY AT RISK BY IMPROPERLY REPAIRING MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145175November 4, 2018
SERVICE BRAKES
WHEN BRAKING AT SLOW SPEEDS, LIKE WHEN IDLING IN TRAFFIC OR ROLLING THROUGH A PARKING LOT, WHEN THE BRAKE PEDAL IS DEPRESSED IT IS VERY HARD, LIKE WHEN PRESSING THE BRAKE PEDAL WITH THE VEHICLES ENGINE OFF. AT TIMES I HAVE HAD TO USED BOTH FEET TO PRESS THE BRAKE PEDAL THE TRY AND STOP THE VEHICLE. THE VEHICLE IS ALSO VERY HARD TO STOP WHEN THIS ISSUE OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144936November 2, 2018
STRUCTURE:BODY, POWER TRAIN, WHEELS
FOR OVER 45K MILES I HAVE COMPLAINED OFF A VIBRATION COMING FROM THE REAR OF MY GMC SIERRA AT 65 TO 75 MILES PER HOUR. MY SUPPORTING DEALER THAT I PURCHASED IT FROM CAN'T FIND THE PROBLEM AND IS MOST LIKELY OUT OF BUSINESS.THIS IS AN ONGOING ISSUE. RECENTLY I WENT UNDER THE TRUCK TO FIND THE ENTIRE FRAME IS RUSTED FROM THE GAS TANK BACK TO THE REAR OFF THE VEHICLE AROUND THE SPARE TIRE AND ELSEWHERE. WHATS WRONG WITH GM MANUFACTURING, ARE THEY THAT CHEAP, THAT NO PAINT IS PLACE ON THE FRAME. ADDITIONALLY THE CHROME WHEELS THAT CAME WITH THE VEHICLE ARE CORRODING YET ANOTHER CHEAP PROCESS THAT GM REFUSES TO ADDRESS. MIND YOU I HAVE ALWAYS FIXED AND REPAIRED MY OWN VEHICLES. I HAVE WASHED THIS VEHICLE SO MUCH BY USING A COLD WATER HOSE UNDER THE VEHICLE AND THE TOP AS WELL TO GET THE SALT AND BRINE USED BY THE NORTHERN STATES OFF THE CAR AND YET I STILL GET THE CORROSION. HOW DO I GET GM. TO FIX THE WRONGS THEY HAVE PRODUCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144074October 30, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED AFTER PARKING ON A BOAT RAMP AND EXITING THE VEHICLE, THE NOTICED THAT THE VEHICLE HAD STARTED TO ROLLAWAY. THE CONTACT STATED HE JUMPED BACK INTO THE VEHICLE AND DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE ROLLED INTO A TREE. THE CONTACT STATED THAT THE HAD TO BE TOWED UP THE INCLINE TO THE ROADWAY. THE CONTACT MENTIONED THAT THE FAILURE HAD OCCURRED TWICE AS THE VEHICLE WAS PLACED IN PARK BUT ROLLED AWAY. THE VEHICLE WAS TAKEN TO THE DEALER BOUCHER CHEVROLET (1907 E MORELAND BLVD, WAUKESHA, WI 53186) THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT NUMBER: 8-4691104286 WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11143374October 27, 2018
STRUCTURE:BODY, ENGINE, POWER TRAIN
I PURCHASED MY VEHICLE BRAND NEW IN ORDER TO AVOID UNEXPECTED EXPENSES THAT ONE SOMETIMES INQUIRE WHEN WE PURCHASE A USED VEHICLE. HOWEVER, THE TRUCK HAS GIVEN ME NOTHING BUT MECHANICAL ISSUES I'VE HEAD ENGINE POWER LOSS PROBLEMS, HAVE GONE THROUGH TWO AIR CONDITIONER MAJOR ISSUES, RADIATOR GONE BAD, TRANSMISSION GO OUT AND THE MOST RECENT MY ROOF STARTED TO LEAK. AS I DID MORE RESEARCH I CAME TO DISCOVER THAT I AM NOT THE ONLY CUSTOMER IN THIS PREDICAMENT THERE ARE SEVERAL OTHERS. I'M REACHING OUT TO FOR ASSISTANCE IN REGARDS TO THESE MATTERS, SOMETHING HAS TO BE DONE GMC HAS TO TAKE RESPONSIBILITY FOR FAULTY VEHICLES IF THAT'S IS THE CASE. THEY ONLY GIVE THE GO AROUND TO CUSTOMERS LIKE MYSELF THAT ON TOP OF HAVING A CAR PAYMENT WE HAVE TO SOMEHOW PAY HIGH MECHANICAL BILLS FOR ISSUES THAT SHOULD NOT BE ACCRUING TO NEW VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142578October 25, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, EXTERIOR LIGHTING
WAS DRIVING DOWN THE HIGHWAY AT HIGHWAY SPEEDS ROLLED THE PASSENGER WINDOW UP THE STEREO CUT OFF THE GAUGES CUT OUT AND THE WIPERS WIPES IN ONE TIME. THEN A MESSAGE STATING STABILITRAK NEEDED TO BE SERVICED AND ELECTRONIC POWER STEERING WAS OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141868October 22, 2018
STEERING
STABILITRAK WARNING COMES UP AND THEN IT WARNS ABOUT REDUCTION IN STEERING ASSIST. WHEN I AM PARKING OR DRIVING AT A LOW SPEED IT IS HARD TO TURN THE WHEEL. MY TRUCK ALSO SHUTS DOWN AND COMES RIGHT BACK ON WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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