GMC Sierra Complaints (2014)

895 consumer complaints on file.

#11171742January 23, 2019
SERVICE BRAKES
DROVE MY VEHICLE ABOUT 15 MILES AND PARKED IT IN A PARKING LOT FOR ABOUT 10 MINUTES. WHEN I RETURNED AND BACKED OUT OF THE PARKING SPACE THE BRAKE PEDAL WOULD NOT COMPRESS MUCH AT ALL UNLESS I PUSHED ON IT WITH SOME BODY WEIGHT FOR LEVERAGE AND ONLY THEN THE VEHICLE BARELY STOPPED - WAS TRAVELLING AT A VERY LOW SPEED BUT STILL VERY HARD TO STOP THE VEHICLE. I TRIED TO PUMP THE BRAKE PEDAL, THEN CAREFULLY MOVED THE VEHICLE A COUPLE OF TIMES TO TEST THE BRAKES AND THE CONDITION REPEATED. I THEN PARKED THE VEHICLE AND SHUT OFF THE ENGINE MOMENTARILY. THE CONDITION PERSISTED WHEN I RESTARTED THE VEHICLE. I STARTED TO DRIVE THE VEHICLE SLOWLY AND CAREFULLY IN A LOOP AROUND THE PARKING LOT PUMPING THE BRAKES A COUPLE TIMES AND THE PEDAL FINALLY RETURNED TO NORMAL. HAD I BEEN ON THE HIGHWAY WHEN THIS CONDITION OCCURRED OR HAD I BEEN TOWING OUR 5K-LB TRAILER THE CONSEQUENCES COULD HAVE BEEN CATASTROPHIC. READING ONLINE THE ISSUE APPEARS COMMON IN GM TRUCKS FROM 2014 UP AND THE CAUSE WAS OFTEN A FAILING VACUUM PUMP. I LOCATED A COPY OF A SERVICE BULLETIN PUBLISHED INTERNALLY BY GM DISCUSSING THE ISSUE AND PRESCRIBING A REPAIR PROCEDURE. THE BULLETIN NOTED THAT IF ENGINE OIL ESCAPED PAST THE SEAL(S) OF THE FAILING VACUUM PUMP REPLACEMENT OF THE BRAKE BOOSTER, MASTER CYLINDER, AND VACUUM LINE MAY BE REQUIRED IN ADDITION TO THE PUMP. GIVEN THE APPEARANCE OF THIS AS A COMMON ISSUE, FEAR OF LOSING BRAKES AGAIN, AND FEARING THAT WAITING MAY NECESSITATE OTHER BRAKING COMPONENTS UNDER THE HOOD NEEDING REPLACEMENT IF THE OIL SEEPED THROUGH THE PUMP, I PROMPTLY REPLACED THE VACUUM PUMP. FOLLOWING THE REPAIR PROCEDURE PRESCRIBED IN THE GM BULLETIN THERE WAS NO ENGINE OIL NOTED IN THE VACUUM LINE SO NO FURTHER PARTS WERE REPLACED OTHER THAN THE PUMP AND GASKET. CONDITION HAS NOT REPEATED AFTER REPLACING PUMP 1K MILES AGO. VEHICLE HAD APPROX. 65K MILES WHEN THIS CONDITION OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171032January 20, 2019
UNKNOWN OR OTHER
I HAVE TAKEN MY VEHICLE THREE TIMES TO THE DEALERSHIP FOR THE RADIO SYSTEMS TURNING OFF COMPLETELY, NOT GIVING ACCESS TO RADIO FUNCTIONS, AND STAYS ON AFTER THE VEHICLE IS COMPLETELY TURNED OFF. NOW THE ISSUE IS CROSSING OVER TO THE DRIVER CLUSTER CONTROL MODULE WHERE IT TURNS OFF COMPLETELY AND RESTARTS ON ITS OWN WHILE I'M DRIVING. DEALERSHIP HAS NEVER GIVEN ME A SOLUTION OR HAVE CONTACTED ME SINCE THEN. WHEN I CALLED ABOUT ON GOING ISSUE, THEY STATED THAT THEY CANNOT DO ANYTHING UNLESS THE PROBLEM IS PRESENT WHEN AT THE DEALERSHIP EVEN AFTER I EXPLAINED IT HAPPENS AT RANDOM TIMES. THEY REFUSED TO LISTEN AND LOOK UP PRIOR SERVICE HISTORY. DID PRIOR RESEARCH AND LOCATED AN ARTICLE THAT RADIO AND CLUSTER WERE GOING TO BE PART OF A RECALL BUT GM CLAIMED IT WAS NOT AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170676January 17, 2019
SERVICE BRAKES
VACUUM PUMP FAILURE WAS NOTICED WHEN PARALLEL PARKING. AFTER HITTING BRAKE SEVERAL TIMES THEY STOPPED WORKING. TOOK EXCESSIVE AMOUNT OF FORCE TO STOP VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166436January 11, 2019
POWER TRAIN
WHWN DRIVING ON HIGHWAY AT 60 MPH - TRIED TO PASS ACCIDENT SCENE TRUCK TAC STARTED REVING. SPEED DROPPED TO 25-30 MPH. PUSHING ACCELORATOR ONLY REVED THE ENGINE MORE WITH NO INCREASE IN SPEED. BURNING SMELL. DEALER UNABLE TO FIND CAUSE. HAPPENED TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166353January 10, 2019
SERVICE BRAKES, ENGINE, POWER TRAIN
WHILE SLOWING DOWN AT TRAFFIC TRUCK FELT LIKE IT WAS SUPER HEAVY AND KEPT GOING, BRAKE PEDAL GOT HARD AND COULD NOT PRESS DOWN. AC WENT OUT ON ME TWICE DO TO BAD COMPRESSOR AND HAD TO REPAIR AT DEALER. TRANSMISSION KNOCKS WHEN SLOWING DOWN AND HARD SHIFTS LIKE ITS GOING TO BREAK. ALSO VISIBILITY IS POOR ON VEHICLE WHEN DRIVING AT NIGHT AS THE LIGHT ARE VERY DIM. HAD TO BUY ALTERNATE LIGHTS BUT STILL DIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166140January 9, 2019
SEAT BELTS
DRIVER SEAT BELT LOCKS UNEXPECTANTLY UNABLE ANY SLACK TO BE ABLE TO MOVE TO SAFELY CHANGE LANES TO VERIFY NO CARS IN BLIND SPOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165099January 8, 2019
SERVICE BRAKES
WHILE BACKING UP INTO PARKING SPACE, TRUCK FELT LIKE IT WAS PUSHING SOMETHING. BRAKE PEDDLE BECAME HARD AND WHEN NOT STOP TRUCK, CAUSING VEHICLE TO HIT POLE AND DAMAGE BOTH THE TRUCK AND THE POLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11165169January 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY 2014 GMC SIERRA SHUTS OFF WHILE DRIVING ON THE INTERSTATE WITH MY FAMILY. IN SOME CASES ALL ELECTRICAL BLINKS AND IT CONTINUES TO DRIVE WHILE TEMPORARILY LOSING POWER STEERING AND OTHER FEATURES AND OTHER TIMES TURNING OFF COMPLETELY UNTIL COMING TO A STOP. THE DEALERSHIP WANTS ~$400 TO DO DIAGNOSTICS ON A G218 BOLT THAT THEY WERE TOLD BY GMC THAT IT IS RELATED TO. THIS ISSUE CAME FROM THE FACTORY THIS WAY. WHILE NOT WANTING TO PAY THAT FOR THE DIAGNOSTIC AND RESEARCHING MYSELF, I FOUND 100S OF VIDEOS ONLINE SIMILAR TO THE ONE BELOW WHICH SHOWS THIS ISSUE HAPPENING TO OWNERS OF THE GMC TRUCKS. WHEN I SPOKE WITH GMC CUSTOMER CARE ABOUT THIS, THEY TOLD ME THAT THERE WERE NO RECALLS ON THE ISSUE. THERE ARE GOING TO BE TRUCK OWNERS THAT LOSE THEIR LIFE ALONG WITH ANY PASSENGERS IF THIS ISSUE IS NOT TAKEN CARE. I AM VERY SCARE FOR OUR SAFETY AND THE SAFETY OF COUNTLESS OTHERS LIKE THE LINK BELOW HAVE POSTED ABOUT THIS KNOWN ISSUE. HTTPS://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/198500-2014-AND-UP-GUYS-WITH-FUNKY-ELECTRICAL-ISSUES/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164895January 7, 2019
SERVICE BRAKES
DRIVING AT LOW SPEED IN TRAFFIC ON A HIGHWAY, BRAKES FAILED THEN LOCKED-UP CAUSING TRUCK TO SKID AND HIT THE CAR IN FRONT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11164737January 3, 2019
SERVICE BRAKES
AT SLOW SPEED BACKING INTO A PARKING SPOT THE BREAK PEDAL TURNED REALLY HARD TO PRESS TO STOP THE TRUCK, IT TOOK A LOT OF FORCE TO STOP IT; SHIFTED THE TRUCK INTO NEUTRAL TO PREVENT HITTING A POLE, SHIFTED THE TRUCK BACK TO DRIVE THE TRUCK WAS STILL SHOWING THE SAME PROBLEM THE VEHICLE BRAKE SYSTEM WAS USELESS (UNSAFE) SHIFTED BACK INTO NEUTRAL AS PEDESTRIANS WERE WALKING BY AND USED THE EMERGENCY BRAKE TO STOP THE TRUCK! PLEASE INVESTIGATE INTO THIS ISSUE THE TRUCK HAS LESS THAN 50K MILES AND ALL SERVICE IS DONE AT THE DEALERSHIP - AFTER TALKING TO THEM TODAY THEY SAID THE TRUCK IS OUT OF WARRANTY THE POTENTIAL COST TO REPAIR WILL BE $2000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164598January 2, 2019
SERVICE BRAKES
I WAS DRIVING ON THE HIGHWAY AND NOTICED MY BRAKE PEDDLE BECAME HARD. I WAS IN MILD TRAFFIC SO I WAS ONLY TRAVELING AROUND 40 MILES MPH ON I 287 I WAS NOT ABLE TO STOP QUICKLY. I DID NOT GET INTO AN ACCIDENT. I WAS ABLE TO GET IT TO MY DEALER FOR REPAIR. I WAS TOLD THAT THE VACUUM PUMP NEEDED TO BE REPLACED AND PARTS OF THE PUMP WERE ALSO SUCKED INTO THE ENGINE. I WAS ALSO TOLD THAT I WOULD NEED TO HAVE THE OIL PAN REMOVED TO REMOVE ANY DEBRIS WHICH WOULD COST AROUND $1100. AT THIS TIME I STILL DO NOT HAVE THE TRUCK BACK OR REPAIR INVOICE. I HAVE BEEN RESEARCHING AND DID SEE THAT THERE HAVE BEEN ISSUES WITH THE VACUUM PUMPS ON OTHER GMC PICKUPS. FORTUNATELY I WAS NOT DRIVING AT A HIGH SPEED AT THE TIME OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164629January 2, 2019
SERVICE BRAKES
NO WARNING OF BRAKE FAILURE ESPECIALLY WHEN BACKING DOWN A HILL AT LOW R.P.M WITH A BOAT TRAILER. THIS IS A VERY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED A.S.A.P. NO WARNING LIGHTS WERE DISPLAYED AND NO ISSUES BEFORE THIS HAPPENED. I'M JUST GLAD IT WAS ME AND NOT SOMEONE ELSE ( WIFE ) BACKING US IN THE WATER. PLEASE ADDRESS THIS AS A VERY SERIOUS ISSUE. SOMEONE COULD HAVE LOST THEIR LIFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164503January 2, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WE HAD THE VEHICLE RECALL NOTICE ABOUT THE STABILITY AND POWER ASSIST REPAIRED AT OUR PREFERRED GM DEALERSHIP, JAMES WOOD, BEFORE THE PROBLEM OCCURRED BECAUSE OF A RECALL NOTICE WE RECEIVED LAST YEAR. SUNDAY, JANUARY 30, 2018 THE DASH DISPLAYED POWER ASSIST LIMITED AND ALSO DISPLAYED ABS LIGHT . SERVICE ENGINE SOON, SO WE BROUGHT IT TO THE DEALERSHIP AGAIN. THIS TIME THE VEHICLE WAS REVVING HIGH BUT NO DISPLAY. THE DEALERSHIP OBSERVED THE VEHICLE DOING THIS BUT WE WERE TOLD THE RECALL HAD ALREADY BEEN PERFORMED. THERE IS A REVISED PRODUCT SAFETY RECALL REFERENCE NUMBER N172085440. I'M ALERTING THE NHTSA OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164560January 2, 2019
WHEELS, SUSPENSION
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 60-75 MPH, THE FRONT END OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO MILLER BUICK GMC (920 US-1, ISELIN, NJ 08830, (732) 596-7752), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164138December 30, 2018
SERVICE BRAKES
LOST NORMAL BRAKING GOING DOWN A STEEP HILL AT 25 MPH , HAD TO USE BOTH FEET ON THE BRAKE PEDAL JUST TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163814December 28, 2018
UNKNOWN OR OTHER
DASH IS FULLY CRACKED AT THE CORNER OF THE PASSENGER AIRBAG. IN ADDITION, A CRACK FORMED ABOVE THE INSTRUMENT PANEL AND CONTINUED TO SPREAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162905December 21, 2018
SERVICE BRAKES
WHILE IN MOTION, APPLIED BRAKES AND THE PEDAL WENT TO THE FLOOR WITHOUT STOPPING. CHECKED BRAKE FLUID AND IT WAS NEAR EMPTY. ONLY 50,000MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162684December 20, 2018
STEERING
LOSING POWER STEERING INTERMITTENTLY AND SUDDENLY. WHEEL BECOMING EXTREMELY DIFFICULT/HEAVIER TO MOVE. TRUCK TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162147December 18, 2018
SERVICE BRAKES
AT SLOW SPEEDS THE BRAKE PEDAL BECOMES " FLAT" THAT IS TO SAY THERE IS NO TRAVEL OR GIVE IN IT AND YOU MUST APPLY 110% FORCE TO GET THE VEHICLE TO STOP. I ALMOST DROVE THRU THE GARAGE DOOR AT THE LOCAL JIFFY LUBE DEALER. HAD THE LOCAL GMC DEALER LOOK AT IT & HE COULD NOT FIND A SOLUTION TO THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162087December 17, 2018
SERVICE BRAKES
MY BRAKE PEDAL GETS HARD WITH NO BRAKES IF I HAPPEN TO BE IN A SITUATION WHERE I APPLY THE BRAKES SEVERAL TIMES QUICKLY, SUCH AS AT THE CARWASH OR IN A PARKING LOT. THE ABS WAS NOT FIRING AT THE TIME. I WAS NOT TURNING. THIS HAS HAPPENED A NUMBER OF TIMES IN THE PAST 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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