GMC Sierra Complaints (2017)

481 consumer complaints on file.

#11271244October 26, 2019
SERVICE BRAKES
WHILE BRAKING PEDAL FEELS LIKE GURGLING AND AT TIMES COMPLETE LOSS OF POWER ASSIST MAKING PEDAL VERY HARD TO DEPRESS ALL WERE IN MOTION AND INTERMITTENT MAKING DEALER DIAGNOSIS DIFFICULT AND NOT YET ABLE TO REPLICATE SO DEALER REFUSES TO DO WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269587October 20, 2019
SERVICE BRAKES
LOST BRAKE ASSIST. COMING TO A STOP THE BRAKE PEDAL WHET TO THE FLOOR AND THE ANTI LOCK BRAKES STARTED CHATTERING. THE BRAKE PEDAL WAS HARD AS A ROCK AND TOOK 2 FEET TO STOP. I WAS ON A 170 MILE TRIP AND ALMOST HIT SOMEONE 2 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269158October 17, 2019
SUSPENSION
NOW WHILE A TRIP TO WHICH I ROLLED OVER 39000 MILES, I HAVE A BALL JOINT EXPLODE PUTTING MY FAMILY IN DANGER AND CAUSING ME TO NOW NEED THAT REPAIRED, NEW TIRE, AND FULL ALIGNMENT. I CALLED THE LOCAL DEALERSHIP I HAVE USED FOR YEARS AND AM TOLD TO BAD AT 36031 MILES YOU ARE ON YOUR OWN AS WARRANTY IS OVER AND HAVE HAD TO TAKE TO FIRESTONE DUE TO SAFETY EMERGENCY AS IT WAS THE CLOSEST REPAIR CENTER TO WHERE I WAS AND DRIVING ANY MORE ON THIS WAS PUTTING MY LIFE IN DANGER. I CALL IN AND GET THE YEP WARRANTY IS OVER CONVERSATION AS WELL. I THEN LOOK AND FIND THE DRIVERS SIDE BALL JOINT ON THE 2017 IS ON NATIONAL BACKORDER AND THAT THIS IS A KNOWN ISSUE WITH THIS MODEL AND YEAR. SEEMS THERE WAS SOME SORT OF ISSUE WITH QUALITY AND THERE SHOULD BE A RECALL PUT IN ON THIS AS IT IS A VERY VERY DANGEROUS PROBLEM AND IS HAPPENING AT AN ALARMING RATE. A BALL JOINT SHOULDN'T BE EXPLODED LIKE THIS IN 39000 MILES ON ANY VEHICLE. FORUMS AND THE REPAIR CENTER I WENT TO SAID THIS IS A HUGE ISSUE ON THIS MODEL AND YEAR AND THAT THE PARTS ARE ON A NATIONWIDE BACKORDER BECAUSE IT IS A DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268955October 16, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
DISPLAY SCREEN TO BRIGHT WHEN VEHICLE IS IN REVERSE. WHEN PUTTING VEHICLE IN REVERSE THE BACKUP CAMERA DISPLAY IS SO BRIGHT YOU CAN NOT SEE YOUR EXTERIOR MIRRORS OR OUT ANY OF THE WINDOWS TO SEE SURROUNDING AREA. THIS IS VERY UNSAFE CONDITION BECAUSE YOU ARE BLINDED WHILE BACKING UP. WHEN TOOK THE TRUCK TO DEALERSHIP I WAS TOLD THEY CAN'T DUPLICATE THIS. AND HAVE HAD NO OTHER COMPLAINTS???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268277October 14, 2019
SERVICE BRAKES
ORIGINAL ISSUE: BRAKE PEDAL HARD TO PUSH AND TRUCK DID NOT STOP NORMALLY AT LOW SPEEDS. COULD REPRODUCE ISSUE USUALLY PULLING INTO A PARKING SPOT. MY VEHICLE WOULD HAVE HIT CAR IN FRONT OF ME IF I HADN'T USED EBRAKE. TOOK TO DEALER, DEALER APPLIED SOFTWARE UPDATE TO BRAKING SYSTEM. UPON PICKUP I DISCOVERED THE ORIGINAL ISSUE PERSISTED AND NOW HAD AN ADDITIONAL ISSUE. NOW AT ALMOST EVERY BRAKE EVENT, THE ABS WOULD ENGAGE AND CAUSE THE BRAKE PETAL TO CHATTER/VIBRATE. DEALER AND GM CUSTOMER SERVICE TRIED TO TELL ME THAT WAS NORMAL AFTER THE RECALL UPDATE. I TOLD THEM THAT COULDN'T BE NORMAL. IT WASN'T HAPPENING BEFORE. AFTER NOT EXCEPTING THAT AS A FIX, THE DEALERSHIP STARTED LOOKING FOR OTHER POSSIBILITY'S. AFTER TELLING THE DEALER I WAS GOING TO TAKE THE TRUCK SOMEWHERE ELSE THEY DECIDED TO REPLACE THE VACUUM PUMP. THE NEW VACUUM PUMP FIXED BOTH ISSUES! I'M JUST SAYING IF THE RECALL UPDATE IS CAUSING MORE PROBLEMS THEN WHAT IT WAS INTENDED TO FIX. NOW THERE COULD BE A MORE SERIOUS PROBLEM ON THE HIGHWAY. PLEASE LOOK INTO THESE ISSUES. I FEEL LIKE GM IS TRYING TO HIDE A BIG PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268283October 14, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
ON SCREEN DISPLAY FOR BACKUP CAMERA. WHEN PUTTING THE VEHICLE IN REVERSE, THE ON SCREEN DISPLAY IS SO BRIGHT THAT YOU CAN'T SEE OUT THE WINDOWS, THE REARVIEW MIRRORS OR THE SURROUNDING AREA. THIS DISPLAY DOES NOT DIM WITH THE REST OF THE LIGHTS. THIS CAUSES A SEVERE SAFETY HAZARD WHEN TRYING TO BACKUP THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267037October 8, 2019
SERVICE BRAKES
FOR NHTSA RECALL 19V645, WHY DID NHTSA ACCEPT A 'REPROGRAMMING' OF THE FUNCTIONALITY TO 'BAND AID' THE ISSUE RATHER THAN REQUIRING REPLACEMENT OF THE VACUUM PUMP, WHICH IS THE IDENTIFIED DEFECTIVE ITEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266458October 5, 2019
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
THE VEHICLE EXHIBITS VIBRATIONS THAT CAN BE RATHER EXTREME AT TIMES. IT SEEMS TO BE MOST NOTICEABLE IN THE 70-75 MPH RANGE BUT CAN SOMETIMES BE FELT AT OTHER SPEEDS. IT FEELS LIKE THE VIBRATION ORIGINATES FROM THE REAR OF THE VEHICLE. TWO DEALERSHIPS HAVE REPLACED MULTIPLE PARTS AND HAVE PERFORMED NUMEROUS ALIGNMENTS AND ROAD FORCE BALANCES BUT CAN NOT IDENTIFY/REMEDY THE PROBLEM. THERE ARE THOUSANDS OF COMPLAINTS ON MULTIPLE ONLINE FORUMS OF THIS SAME ISSUE FOR 2014-2015 GM 1500 SERIES PICKUP TRUCK. SO FAR THERE HAS BEEN NO FIX FOR THEM EITHER. GM TREATS IT AS AN ANNOYANCE IN THE COMFORT OF THE RIDE, HOWEVER IF THEY CAN NOT IDENTIFY THE ISSUE HOW DO THEY KNOW IT IS NOT A SAFETY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266097October 4, 2019
POWER TRAIN
WE WERE DRIVING UP A SLIGHT INCLINE IN A PARKING GARAGE WHEN THE ENGINE STARTED SPUTTERING AND SHUT OFF. AFTER SEVERAL ATTEMPTS IT STARTED AND WE WERE ABLE TO MAKE IT TO A PARKING SPACE WITH THE ENGINE STILL SPUTTERING. I RECEIVED A NOTIFICATION FROM THE TRUCK, DECREASED ENGINE POWER. THE NEXT DAY I BROUGHT IT TO BE CHECKED BY THE LOCAL GMC DEALER. THEIR DIAGNOSIS IS VAPOR LOCK WHEN THE FUEL PUMP GETS NEAR OR OVER 100 DEGREE. ITS MY OPINION THAT GMC PLACED A FAULTY PART WHEN MANUFACTURING THE VEHICLE. I WOULD LIKE THIS TO BE CONSIDERED FOR RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265931October 3, 2019
POWER TRAIN, VISIBILITY/WIPER
MY WINDSHIELD WIPER FLUID ONLY SPRAYS OUT 30% OF THE TIME. USUALLY IN THE MORNING THEN ANY OTHER TIME OF THE DAY IT WILL NOT SPRAY OUT. THEY REPLACED THE PUMP AND THAT DID NOT FIX IT AND THEY WON'T DO ANYTHING ELSE AND NOW IT IS OUT OF WARRANTY. WHEN RUNNING LOWER RPMS DRIVING THE TRUCK IT BEGINS TO FEEL LIKE ITS SHAKING FORWARD AND BACKWARDS, LIKE A SHUDDERING FEELING. I HAVE READ ABOUT OTHER PEOPLE HAVING THIS PROBLEM AND IT DESCRIBES MINE PERFECTLY. I HAVE THE 8SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265310October 1, 2019
ELECTRICAL SYSTEM, ENGINE
GMC HAS REFUSED TO FIND A FIX FOR THE HEATER CORD DEFECT WHICH IS ONE OF THE MAIN REASON WHY I PURCHASED THE VEHICLE. I LIVE IN IDAHO. GMC SHOULD COMPENSATE OWNERS UNTIL FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258586September 27, 2019
SERVICE BRAKES
I HAS SOME ISSUES WITH MY BRAKES WHEN STOPPING AT A RED LIGHT. I STEPPED ON THE BRAKES AND KEPT ROLLING FORWARD AND ALMOST HIT THE TRUCK IN FRONT OF ME. I THOUGHT IT COULD BE MY PADS WORN DOWN SO I DROVE CAUTIOUSLY FOR A FEW DAYS. I GOT A CALL A FEW DAYS LATER FROM THE DEALERSHIP WHERE I BROUGHT THE TRUCK FROM SAYING MY ON STAR NOTIFIED THEM OF A RECALL ON MY TRUCK PERTAINING TO THE BRAKES. I THOUGHT GOOD THIS COULD FIX THE PROBLEM. I TOOK IT BY THE DEALER AND THEY SAID IT WAS A SOFTWARE UPDATE, AND THEY DID THE UPDATE. I ALSO ASKED THEM TO TAKE A LOOK AT THE BREAK PADS SO I COULD RULE IT OUT OR DO SOMETHING ABOUT IT. THEY SAID I HAVE 60% OF MY BRAKE PADS STILL LEFT. THE NEXT DAY I WAS GOING TO WORK AND I GOT TO THE PARKING GARAGE WHERE I WORK AND NOTICED IT WAS DOING IT AGAIN. I PRESSED DOWN ON THE BRAKES TO BACK UP AND I KEPT ROLLING FORWARD AND HAD TO PRESS DOWN HARD AND TO THE FLOOR SO I COULD STOP. SO FAR THERE WAS NOT A CRASH BUT I FEEL ITS ONLY A MATTER OF TIME. THIS IS A MAJOR SAFETY ISSUE FOR ME AND MY FAMILY AND FEEL THERE SHOULD BE SOME SORT OF RECALL TO FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258157September 25, 2019
POWER TRAIN
EXTREMELY HARD SHIFTS UP-AND-DOWN IN THE 1ST 2 GEARS FOLLOWED BY HESITATION AFTER STOPPING AND STARTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257530September 23, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, IT BEGAN TO RATTLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRESNO BUICK GMC (LOCATED AT 5515 N BLACKSTONE AVE, FRESNO, CA 93710, (559) 742-4113) WHERE AN UNKNOWN DIAGNOSIS AND REPAIR WERE PERFORMED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257171September 22, 2019
AIR BAGS
HAD MAJOR HEAD ON COLLISION AND THE AIR BAGS DID NOT DEPLOY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11257223September 22, 2019
SERVICE BRAKES
A FEW TIMES MY BRAKES WHILE GOING SLOW WOULD GET VERY TIGHT AND NOT WORK. WELL TODAY AFTER CHURCH I WAS LEAVING THE PARKING LOT. AS THE CAR IN FRONT OF ME MOVED FORWARD, SO DID I. WHEN I TRIED TO STOP I COULDNT. MY BRAKES GOT HARD AND WENT TO THE FLOOR AND I RAN RIGHT INTO THE CAR IN FRONT OF ME
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11256321September 18, 2019
SERVICE BRAKES
AS I WAS BACKING UP I APPLIED MY BRAKES AND FOR SOME REASON NOTHING HAPPENED WHICH RESULTED IN MY HITTING MY WIFE'S CAR AND DAMAGING HER DRIVERS SIDE QUARTER PANEL. WHEN I ASKED GMC ABOUT THE ISSUE THEY SAID IT WAS JUST AN ERROR ON MY PART. NOW I FIND OUT THAT THERE IS A RECALL ON THE BRAKING SYSTEM THAT THE PRESSURE TO THE BRAKES MAY BE AFFECTED. WHO IS RESPONSIBLE FOR THE DAMAGE TO HER CAR?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11254751September 11, 2019
POWER TRAIN
SINCE DECEMBER OF 2017 THE TRANSMISSION, WHEN COLD, AT APPROX. 25 MPH AND AT 40-44 MPH WHEN NEUTRAL THROTTLE IS APPLIED, BANGS BETWEEN GEARS FORCING THE OPERATOR TO EITHER ACCELERATE OR DECELERATE SO THE CONDITION WILL CEASE. IF THERE IS NO CHANGE BY THE OPERATOR, IT FEELS AS IF THE TRANSMISSION WILL BREAK THE U-JOINTS IN THE DRIVELINE OR BLOWOUT THE REAR-END GEARS. I HAVE MADE NUMEROUS ATTEMPTS WITH GMC TO REMEDY THE ISSUE TO NO AVAIL. THE VEHICLE HAS BEEN IN THE DEALERSHIP IN EXCESS OF 40 DAYS FOR THE SAME PROBLEM WITH NO RESOLUTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251908August 28, 2019
UNKNOWN OR OTHER
VIBRATION AT HIGHWAY SPEEDS. BEEN TO THE DEALER 6 TIMES. TIRES REPLACED ORIGINALLY, THEN TIRES BALANCED THE SECOND TIME, THIRD TIME "ACCEPTABLE VIBRATION", FOURTH TIME "COULD NOT DUPLICATE ISSUE", FIFTH TIME "PROBLEM RECOGNIZED, TORQUE CONVERTER REPLACED", SIXTH TIME "ACCEPTABLE VIBRATION".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246172August 24, 2019
AIR BAGS
ONLY HAVE 18,820 MILES ON OUR TRUCK AND THE AIRBAG LIGHT IS ON. SHOULDN'T HAVE ISSUES WITH AIRBAGS ON A TRUCK THAT'S BARELY DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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