GMC Sierra Complaints (2011)

438 consumer complaints on file.

#10694211March 13, 2015
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
SEVERE FRAME CORROSION (ALL SECTIONS OF FRAME). THE UNDERCOATING IS FLAKING OFF IN ALL SECTIONS EXPOSING BARE METAL WHICH IS RAPIDLY CORRODING THROUGHOUT THE FRAME. THE TRUCK IS IN MINT CONDITION INSIDE AND OUT OTHER THAN THIS ISSUE. GM STATED THAT "RUST" IS NOT COVERED UNDER MY ACTIVE WARRANTY. THIS IS A FAULTY COATING APPLICATION OR A FAULTY METAL ISSUE. THIS VEHICLE WILL BE UNSAFE SOON AND IT JUST HIT 12,000 MILES. I PURCHASED THIS "GM CERTIFIED PRE-OWNED" TRUCK TWO WEEKS AGO FROM THE GM DEALERSHIP AND JUST REALIZED THAT MANY, MANY COMPLAINTS HAVE BEEN FILED FOR THIS VERY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692653March 6, 2015
ELECTRONIC STABILITY CONTROL (ESC)
I WAS SITTING IN A PARKING LOT WITH MY TRUCK RUNNING, I NOTICED MY RPM'S WERE STARTING TO FLUTTER AND MY OIL PRESSURE WAS DOING THE SAME. AFTER A FEW MINUTES OR SO MY TRUCK STARTED SHAKING AND THE RPM'S WERE STILL FLUTTERING. WHILE THIS HAPPENED MY CHECK ENGINE LIGHT CAME ON AND IT FLASHED "ENGINE POWER REDUCED" "SERVICE TRACTION" AND THEN "SERVICE STABILITRAK." I THEN SHUT MY TRUCK OFF AND WAITED APPROX. 25 MINUTES. WHEN I TURNED MY TRUCK BACK ON THE RPM'S WERE STILL FLUTTERING BUT THE TRUCK WAS NO LONGER SHAKING. I TOOK MY TRUCK TO AUTO-ZONE THE FOLLOWING MORNING AND HAD A DIAGNOSTIC DONE, THE TROUBLE CODE HAD TO DO WITH THE THROTTLE POSITION SENSOR. AFTER THAT MY COMPUTER MUST HAVE RESET ITSELF AND EVERYTHING WENT BACK TO RUNNING NORMALLY UNTIL ABOUT TWO WEEKS LATER THE SAME THING HAPPENED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692101March 4, 2015
FUEL/PROPULSION SYSTEM, ENGINE
PULLING OUT OF A SNOW COVERED PARKING LOT THE ENGINE LIGHT CAME ON DIC THEN THE MESSAGE, REDUCED ENGINE POWER, THE ENGINE BEGAN TO RUN VERY ROUGH AT A LOWER IDLE SPEED, AS BEGAN TO HAPPEN THE TRUCK LURCHED FORWARD AND I HAD TO PRESS HARD ON THE BRAKES VERY HARD LIKE I WAS FIGHTING THE ENGINE SPEED TO SLOW, THEN THE MESSAGE CHANGED TO SERVICE TRACTION CONTROL, I HAD NO CONTROL OVER THE GAS PEDAL AND COULD ONLY MOVE AT ABOUT 5MPH, THEN THE MESSAGE CHANGED TO SERVICE STABILITRAK, I GOT TO ANOTHER AREA OF THE PARKING LOT, PARKED AND SHUT OFF THE ENGINE FOR A FEW MINUTES AND THE ISSUE WOULD NOT GO AWAY. I WAS MORE THAN TWO HOURS FROM MY HOME. I REMOVED THE RED BATTERY CABLE THEN REPLACED IT AND WAS ABLE TO START THE ENGINE AND IT OPERATED NORMALLY FOR A WHILE. ONE AND A HALF HOURS LATER WHILE DRIVING 60MPH IT HAPPENED AGAIN AND I COST OFF THE INTERSTATE AND COULD NOT GET IT RUNNING AGAIN. HAD TO BE TOWED TO A DEALERSHIP. THEY SAID THERE WAS A SERVICE BULLETIN TO REPLACE THE THROTTLE BODY BUT WANT TO CHARGE ME $215 TO CLEAN THE OTHER FUEL RELATED PARTS. THIS NEEDS TO BE A RECALL. IF IT WAS A RECALL I WOULD NOT HAVE TO PAY $215 TO COMPLETE THE WORK PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692175March 4, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT ALL THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED AND THE GAUGES FAILED. ON ANOTHER OCCASION, THE CONTACT STATED THAT THE OIL AND AIR BAG WARNING LIGHTS ILLUMINATED. IN ADDITION, THE WASHER FLUID WARNING LIGHT ILLUMINATED, ALTHOUGH THE WASHER FLUID WAS FULL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS: 13V315000 (AIR BAGS), AND 14V614000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681664February 6, 2015
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
IN VERY COLD WEATHER, THE SHIFTER STICKS AND WILL NOT MOVE TO SHIFT IN ANY GEAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670425January 6, 2015
UNKNOWN OR OTHER
NOTICED FRONT DASH WAS CRACKED IN AUGUST 2014. DEALER WILL NOT REPAIR. MY WIFE HAD A 2007 TAHOE WHICH HAD THE SAME PROBLEM IN DASH. MY 2 SON-IN-LAW HAVE THE SAME PROBLEM NOW, ONE HAS A 2011 SIERRA AND THE OTHER HAS A 2010 SILVERADO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655066November 14, 2014
ENGINE AND ENGINE COOLING
NEAR 69,150 MILES THE OIL PRESSURE GAUGE FOR MY GMC SIERRA 1500 2011, ALL AT ONCE, WENT TO ZERO GIVING ME A WARNING MESSAGE TO IMMEDIATELY STOP THE ENGINE. IT TURNED OUT TO BE A FAULTY OIL PRESSURE SENSOR. IN ADDITION OIL WAS LEAKING BADLY OUT AROUND THE SENSOR AND COMPLETELY COATED EVERYTHING IN THE ENGINE COMPARTMENT AND UNDERNEATH. A YEAR LATER THE SENSOR WENT BAD AGAIN. GMC SAYS ITS NOT COVERED UNDER THE POWER TRAIN WARRANTY AND ITS COSTING ME $400 EACH TIME IT GOES BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653454November 7, 2014
AIR BAGS, STRUCTURE:BODY
DASHBOARD CRACKING SEVERELY ABOVE INSTRUMENT CLUSTER. DASHBOARD RATTLING SEVERELY CAUSING DASH TO VIBRATE AND COVER TO AIRBAG TO VIBRATE SUBSTANTIALLY. CONCERN THAT DASH WILL COMPLETELY FALL CAUSING AIR BAG FAILURE IN CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649976October 25, 2014
ENGINE, POWER TRAIN
ENGINE LIGHT SYMBOL MESSAGE APPEARED ON VEHICLE DURING THE EARLY PART OF SEPTEMBER. (NOT QUITE SURE OF THE DATE). DEALERSHIP INDICATED THAT THE WORK WAS COVERED UNDER WARRANTY AND WILL REQUIRE A FULL DAY TO REPLACE PARTS. AFTER REPAIR THE VEHICLE SEEM TO OPERATE EXCELLENTLY UNTIL THE MIDDLE PART OF OCTOBER. ENGINE LIGHT MESSAGE APPEARED AGAIN ON VEHICLE. AT THIS TIME THE SERVICE MANAGER IDENTIFIED THE PROBLEM AS A SENSOR OVERHEATING. NEEDED TO BRING VEHICLE BACK WHEN DIESEL MECHANIC IS ON DUTY. REQUESTED ADVICE FOR TRAVEL. SERVICE MANAGER CLEARED CODE. ENGINE LIGHT MESSAGE CAME ON AGAIN IN MINUTES. THE NEXT DAY WHILE TRAVELING ENGINE LOST OF POWER MESSAGE CAME ON WITHIN 150 MILES FROM WHERE WE DEPARTED. BEFORE LOST OF POWER A MESSAGE OF LOW IN EXHAUST FLUID FLASHED ON AND OFF. PULLED TO THE SIDE OF THE ROAD AND TURNED ENGINE OFF FOR ABOUT 30 MINUTES. RESTARTED VEHICLE AND THE VEHICLE DROVE WELL TO OUR DESTINATION OF 248 MILES MORE. CARRIED VEHICLE TO A GMC DEALERSHIP. THE DEALERSHIP IDENTIFIED THE FOLLOWING CODES: P113A-EGR TEMP 3-4 CORRELATION; P2471-EGR TEMP SENSOR 4 HIGH VOLTAGE; P20CC-EXHAUST FUEL INJECTOR PERFORMANCE HISTORY. DEALER STATED REPAIR COULD NOT BE ADDRESS DUE TO OTHER SCHEDULED APPOINTMENTS FOR A WEEK. DEALERSHIP MECHANIC CLEARED CODES. ENGINE SYMBOL RETURNED IN 25 MINUTES. WHILE RETURNING BACK HOME THE VEHICLE AGAIN GAVE THE MESSAGE LOW IN EXHAUST FLUID AND WITHIN MINUTES WENT INTO LOST OF POWER MODE. SCHEDULED APPOINTMENT WITH THE DEALERSHIP AGAIN TO RESOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649766October 24, 2014
STRUCTURE
CRACK IN DASHBOARD AT UPPER LEFT CORNER OF PASSENGER SIDE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638841September 25, 2014
POWER TRAIN
GM PERFORMED A RECALL FOR FRACTURED TRANSMISSION DIPSTICK TUBE ON MY TRUCK. THEY TOOK A TUBE OF FOAM AND PLASTIC STRAPPED IT TO THE TUBE. I NEVER SAW THE REASONING! THE TUBE HAS FRACTURED AND NOW HAS TO BE REPLACED. WHY DID THE NOT FIX THIS PROPER IN THE FIRST PLACE. NOW I NEED TO MAKE TWO MORE APPOINTMENTS TO GET THIS FIXED. MY TRANSMISSION IS OPEN TO THE ELEMENTS, WATER AND DIRT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627141August 21, 2014
STRUCTURE:BODY
THE FRONT BUMPERS PLASTIC FOG LIGHT ASSEMBLY BECOMES LOOSE AND FALLS OFF. THIS CAN CAUSE CRASH AND ACCIDENT BECAUSE OF FALLING OFF PARTS FROM CAR. THIS SEEMS TO BE A KNOWN ISSUE WITH THE PLASTIC BUMPER PARTS FOR THE FOG LIGHTS. THE SUGGESTION IS TO REPLACE THIS WITH A CHROME OR METAL BUMPER SO THAT PLASTIC PEACES DO NOT BECOME WARPED AND BREAK OFF. THIS HAPPENS AT THE BOLT POINTS FOR THE FRONT BUMPER FOG LIGHT HOLDER ENTIRE PLASTIC PEACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627181August 21, 2014
EXTERIOR LIGHTING:FOG LIGHTS
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE BUMPER FOG LIGHT ASSEMBLY WAS FRACTURED ON THE FRONT DRIVER SIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618140August 1, 2014
TIRES
THREE OUT OF FOUR TIRES HAD SEPARATION. THE TIRES ARE GOODYEAR WRANGLERLT265/ 60R20E1. TWO TIRES WERE REPLACED ON 2/21/2014 DUE TO SEPARATION OF LEFT REAR TIRE. WE CHOSE TO REPLACE BOTH REAR TIRES. ON A RECENT VACATION TO FLORIDA FROM TEXAS, THE FRONT LEFT TIRE, SAME GOODYEAR TYPE TIRE, SEPARATED. OUR SPARE REPLACED THE FRONT LEFT TIRE. ON THE RETURN TRIP FROM FLORIDA BACK TO TEXAS (SAME VACATION), THE FRONT RIGHT TIRE BEGAN SEPARATING WHEN WE WERE ON THE EAST SIDE OF LOUISIANA. WE WERE UNABLE TO LOCATE AN OPEN TIRE STORE, AS IT WAS A SUNDAY. SO, WE DROVE HOME SLOWLY THE REMAINDER OF THE TRIP. AFTER RETURNING HOME, DISCOUNT TIRES (WHERE WE PURCHASED THE TWO NEW REAR TIRES IN FEB. 2014) ORDERED US TWO NEW FRONT TIRES. THE TIRES WERE SHIPPED FROM CHICAGO, DUE TO THE UNUSUAL SIZE OF THE TIRE (WE WERE TOLD). IS THE GOODYEAR WRANGLER TIRE A SAFETY HAZARD, SINCE THREE OUT OF THE FOUR TIRES FAILED? WAS IT THE 'LOT' THAT WAS BAD? WE WERE TOLD BY DISCOUNT TIRES THAT THERE WASN'T A RECALL ON THIS TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607517July 1, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED UPON ENGAGING THE EMERGENCY BRAKE AND RELEASING IT, THE HOOD LATCH OPENED INDEPENDENTLY. THE VEHICLE WAS TO BE INSPECTED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606255June 26, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY AFTER A TRACTOR TRAILER CRASHED INTO THE VEHICLE. THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED INJURIES TO THE KNEE, NECK, BACK AND SHOULDER. THE DRIVER HAD TO UNDERGO KNEE AND SHOULDER SURGERY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10598600June 16, 2014
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
AFTER APPLYING BRAKE TO SLOW DOWN TO < 5 MPH (NOT COMING TO A HALT) AND THEN TRYING TO ACCELERATE, VEHICLE BECOMES UNRESPONSIVE FOR 1 TO 2 SECONDS; IT FEELS LIKE THE TRANSMISSION GOES INTO NEUTRAL DURING THE BRAKING PERIOD AND WHEN GAS PEDAL IS APPLIED, THERE IS A 1 - 2 SECOND TIME PERIOD WHERE VEHICLE IS TRYING TO FIGURE OUT SOMETHING AND PREVENTS ANY ACCELERATION. WHY IS THIS DANGEROUS? I FOUND MYSELF IN A LEFT TURN ONLY LANE/GREEN LIGHT WITH OPPOSING TRAFFIC, AND I ATTEMPTED THE LEFT TURN WITH ONCOMING TRAFFIC BECAUSE I THOUGHT THAT I HAD AMPLE TIME BUT THE VEHICLE JUST SAT THERE FOR 1 - 2 SECONDS, AND WITH THAT I FOUND MYSELF IN A DANGEROUS PREDICAMENT BECAUSE THE ONCOMING TRAFFIC WAS GETTING VERY CLOSE. IF THE VEHICLE HAD RESPONDED WHEN I NEEDED IT TO, IT WOULD NOT HAVE BEEN A CLOSE CALL. THIS BEHAVIOR WITH THE VEHICLE CAN BE REPRODUCED AT WILL, EVERY TIME. THERE ARE MANY FORUMS ON THE INTERNET WHERE MANY PEOPLE ARE COMPLAINING ABOUT THIS SAME ISSUE WITH THE DRIVE-TRAIN, GMC KNOWS ABOUT IT, BUT REFUSES TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573273March 18, 2014
ENGINE, FUEL/PROPULSION SYSTEM
NOTICED ONE MORNING WHEN STARTING UP MY TRUCK THE VALVES WERE TAPPING. LIKE OUT OF ADJUSTMENT. MY 5.3 IS ROLLER LIFTERS SO I WAS SURPRISED. TOOK IT TO DEALER AND WAS TOLD THAT GM HAD A RECALL ON CADILLAC, CHEVY AND GMC 5.3 AND 6.2 ENGINES WITH DEFECTIVE LIFTERS. DEALER REPLACED THE LIFTERS. TOOK A WEEK. WHEN I PICKED UP TRUCK SERVICE ADVISER TOLD ME TO EXPECT TO COME BACK AROUND 60K FOR A NEW CAMSHAFT. NOW WHAT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567896March 8, 2014
ENGINE, STEERING, POWER TRAIN
STARTED TRUCK UP AND LET IDLE FOR TWO MINUTES. UPON TAKE OFF, THE TRACTION CONTROL LIGHT CAME ON AND WAS IMMEDIATELY FOLLOWED BY THE CHECK ENGINE LIGHT WITH A MESSAGE STATING ENGINE REDUCED POWER. THE TRUCK THEN BEGINS TO RUN VERY ROUGH AND WHEN THE BRAKES WHERE APPLIED IT VIOLENTLY AND UNCONTROLLABLY LUNGED FORWARD. I PULLED OFF THE ROAD, TURNED OFF THE ENGINE, AND WAITED A MINUTE OR TWO. UPON RESTARTING THE ENGINE, THE CHECK ENGINE LIGHT CAME ON BUT THE REDUCED POWER MESSAGE AND TRACTION LIGHT WHERE GONE. AFTER SITTING AT A LIGHT FOR A FEW SECONDS, THE SYMPTOMS WHERE BACK, NEARLY CAUSING ME TO REAREND THE VEHICLE IN FRONT OF ME. I PULLED OVER AGAIN, TURNED OFF THE ENGINE FOR A MINUTE, RESTARTED AND THE SAME RESULTS AS BEFORE OCCURED. NOW THIS HAPPENS EVERY TIME THE TRUCK IS RUNNING AND SITS IN THE SAME SPOT FOR MORE THAN TWO OR THREE MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567897March 8, 2014
POWER TRAIN
TRANSMISSION VIBRATION IN THE 1500 TO 2000 RPM RANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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