GMC Sierra Complaints (2003)
570 consumer complaints on file.
- #10203372September 18, 2007PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE A COMPLAINT SIMILAR TO COMPLAINT NOS.10083555,10244075 AND 10151690. I OWN A 2003 GMC SERRIA PICKUP WITH 28,000 MILES. I COMPLAINED TO THE DEALER THAT I HAD NO EMERGENCY BRAKE AND NO REAR BRAKES. THE DEALER WANTED ME TO PAY FOR THE REPAIRS. I FELT IT WAS A MANUFACTURING DEFECT. GMC REP CAME AND HE WANTED ME TO PAY HALF. PLEASE ADVISE WHAT THE OUTCOME OF OTHER COMPLAINTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10203223September 17, 2007TIRES:TREAD/BELT, TIRES
COOPER TIRES CAME APART AND CAUSED DAMAGE TO MY TRUCK AND 5TH WHEEL TRAVEL TRAILER. I'M BEING JACKED AROUND BY CRAWFORD COMPANY. DON'T RETURN PHONE CALLS STILL TRYING TO GET TRUCK FIXED. THE BLOW OUT NEARLY TORE THE FRONT BUMPER OFF. TORE OUT THE WHEEL WELL LINER THEN WENT UNDER TRUCK AND DAMAGED MY 5TH WHEEL TRAILER. INCIDENT OCCURRED SAME DAY OF COMPANY RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10200935August 27, 2007AIR BAGS:FRONTAL
I WAS HEADING NORTH BOUND ON I-45 NEAR NORTH AVENUE IN MILWAUKEE, WI WHEN IT BEGAN TO RAIN SLIGHTLY. IT WAS APPROXIMATELY 3:28 AM. I SLOWED DOWN TO 50 THE SPEED LIMIT WAS 55 AND THE I TURNED ON MY FOG LIGHTS TO HELP ME SEE BETTER BY THE TIME I GOT TO CAPITAL DRIVE IT WAS A COMPLETE DOWNPOUR. RAINING VERY HARD. I WAS IN THE VERY INSIDE LANE IE: "THE FASTLANE" I WAS APPROACHING THE HAMPTON AVENUE EXIT AND THERE WAS A SEMI ON MY RIGHT HIS REAR TANDOM AXLES WHERE JUST TO THE RIGHT OF MY PASSENGER SIDE FRONT TIRE AND HE WAS COMING OVER TO MY LANE. I HIT THE BREAKS AND WAS STEERING TO THE RIGHT TO GO TOWARDS THE MIDDLE LANE. MY BRAKES LOCKED UP AND THE ABS BRAKES NEVER TURNED ON. THIS IS A 2003 GMC 2500 HD CREW CAB ALL THE WEIGHT IS IN THE FRONT AN THE CAB. WHEN I HIT THE BRAKES I WAS HEADING FOR THE RIGHT LANE AND THE TRUCK TURNED 90DEG TO THE LEFT AND HIT THE CONCRETE DIVIDER WALL. AT FULL 50 MPH SPEED AND THE PASSENGER REAR CAME AROUND AND HIT THE WALL AS WELL. THE AIR BAG NEVER DEPLOYED. I HIT THE WALL WITH SO MUCH FORCE THAT THE BED OF THE TRUCK EMBEDDED IN THE REAR OF THE CAB. MIND YOU THIS WAS A 3/4 TON TRUCK IT TAKES A LOT OF FORCE TO HAVE THIS HAPPEN. I FEEL THAT IF MY ABS BREAKS HAVE PULSATED 10 TIMES PER SECOND PER WHEEL I WOULD HAVE CAME TO A CONTROLLED STOP ON THE RIGHT SHOULDER OF THE ROAD WITH THE TRAJECTORY I WAS HEADING. THE AIR BAGS NEVER DEPLOYED. GOOD THING I WAS WEARING MY SEAT BELT. THE TIME OF THE CRASH WAS. 3:45 AM. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10200718August 24, 2007VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE SPEED CONTROL NEEDLE STOPPED WORKING AND IT IS CURRENTLY STUCK AT 120 MPH. WHILE DRIVING 30 MPH, THE VEHICLE SPEED CONTROL DISPLAYED 80 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR AND THEY STATED THAT IT WOULD COST $600, IN WHICH HE WOULD BE RESPONSIBLE FOR PAYING. THE GM MANUFACTURER ALSO STATED THAT HE WOULD BE LIABLE FOR THE SPEED CONTROL REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 44,550.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10200008August 18, 2007ELECTRICAL SYSTEM:WIRING
DAY TIME RUNNING LIGHT BURNED OUT. WHEN I REPLACED IT THE BOTTOM OF THE BULB WAS BURNED AND THE PLASTIC WIRING SOCKET WAS PARTIALLY MELTED AND BRITTLE AROUND THE BULB BASE. I CHANGED THE BULB AND THE LIGHT STILL WORKS. HOWEVER, I ALSO HAD TROUBLE WITH ONE OF MY TWO HORNS NOT WORKING, BUT AFTER REPLACING THE BURNED OUT BULB, BOTH HORNS WORKED. WIRING SEEMS TO BE IN SERIES WITH HORN(S) AND BURNED OUT BULB DISABLES HORN. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10199461August 13, 2007SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI- LOCK BRAKES ON MY 2003 GMC SIERRA ARE CHATTERING AND NOT STOPPING PROPERLY AT LOW SPEEDS. THIS IS THE SAME DEFECT THAT IS SUBJECT TO RECALL BUT ONLY UP TO THE 2002 MODEL. I WOULD LIKE TO HAVE MY VEHICLE INCLUDED IN THIS OR SUBSEQUENT RECALLS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10197709July 27, 2007ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER READS HIGH & LOW NO RELATION TO ACTUAL SPEED. CONSTANT PROBLEM. EXCESSIVE COST TO REPAIR USING HAND HELD GPS FOR NOW. 2003 GMC 2500 SIERRA HD 4X4.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10197420July 25, 2007ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ODOMETER FAILURE. BEGAN SHOWING ERRATIC, INCORRECT SPEEDS, STARTING AROUND 80,000 MILES. AT +/-85,000 MILES THE ODOMETER IS STUCK AT 120MPH AND COMPLETELY INOPERATIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10195307July 4, 2007ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
UPON PURCHASING THE VEHICLE I NOTICED PRIOR TO PURCHASE THAT THE FUEL GAUGE DID NOT READ ACCURATLY. THE DEALERSHIP AGREED TO REIMBURSE ME FOR THE COST OF THE FIX. AFTER A DAY OR TWO DURRING A SHORT IN TOWN DRIVE I NOTICED MY SPEEDOMETER WAS ACTING "JERKY". I ARRIVED AT MY DESTINATION, BUT WHEN I LEFT THE SPEEDOMETER WAS READING 60MPH AT A STOP. AT WHAT I ESTIMATED TO BE 65MPH THE SPEEDOMETER READ 120MPH. GM HAS BEEN AWARE OF THIS WIDE SPREAD PROBLEM FOR ALMOST A YEAR BUT THEY REFUSE TO ISSUE A RECALL ON A OBVIOUSLY FLAWED PRODUCT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10194856June 28, 2007SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2003 GMC SIERRA 1500. WHILE DRIVING 5 MPH, THE ANTILOCK BRAKES ACTIVATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER HAS NOT INSPECTED THE VEHICLE. RECALL # 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) DOES NOT INCLUDE THE 2003 MODEL. THE CONTACT FELT THAT HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE CURRENT MILEAGE IS 26,000 AND FAILURE MILEAGE WAS 25,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10192686June 7, 2007ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ERRATIC SPEEDOMETER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10191473May 22, 2007UNKNOWN OR OTHER
THE SPEEDOMETER, TACHOMETER, AND OTHER GAUGES ON MY 2003 GMC SIERRA 2500HD INSTRUMENT CLUSTER ARE DEFECTIVE. THIS IS A WELL KNOWN UNIVERSAL PROBLEM WITH GM PRODUCTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10190932May 16, 2007SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 2003 GMC SIERRA 1500. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE NOISE WAS HEARD WHEN THE VEHICLE WAS SHUT OFF. HE ALSO FELT A VIBRATION COMING FROM THE ABS UNIT. THE DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT STATED THAT HE WAS UNABLE TO DEACTIVATE THE WINDSHIELD WIPERS. THE DEALER STATED THAT THE WIPER PULSE MODULE SHOULD BE REPLACED. THE DEALER MADE THE REPLACEMENT AND NO OTHER FAILURES HAVE OCCURRED. THE CURRENT MILEAGE IS 34,025 AND FAILURE MILEAGE WAS 33,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10190804May 15, 2007ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 GMC SIERRA. WHILE DRIVING APPROXIMATELY 65 MPH UNDER ANY CONDITIONS, THE VEHICLE'S ODOMETER FAILS. THE FAILURE OCCURS WHEN THE VEHICLE STOPS AND STARTS. THE CONTACT WOULD HAVE TO SHUT THE VEHICLE OFF AND RESTART IT IN ORDER TO MAKE THE SPEEDOMETER WORK PROPERLY. THE FAILURE OCCURS INTERMITTENTLY. THE DEALER STATED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 27,051. THE SPEEDOMETER WOULD NOT FUNCTION AFTER DRIVING 45 MINUTES WHEN ON CRUISE CONTROL. UPDATED 06/13/07. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10190177May 8, 2007VEHICLE SPEED CONTROL
OVER ONE YEAR AGO I NOTICED THE SPEEDOMETER MAKING NOISE AND GIVING ERRATIC READINGS. ABOUT 6 MONTHS AGO IT WENT OUT COMPLETELY WITH THE NEEDLE PAST THE 120 MPH MARK. THIS IS A SAFETY HAZARD. GMC HAS BEEN NOTIFIED WITH NO RESULTS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10189760May 4, 2007SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKE SYSTEM ACTIVATES DURING LOW SPEED STOPPING ON DRY PAVEMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10189806May 4, 2007POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
4 WHEEL DRIVE TRANSMISSION WILL SHIFT FROM 2 WHEEL TO 4 WHEEL LOW WHILE DRIVING. SOMETIMES IT WILL SHIFT TO NEUTRAL. THIS CAN BE VERY DANGEROUS. YOU BASICALLY DON'T HAVE THE CONTROL OF THE VEHICLE THAT YOU THOUGHT YOU HAD. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10189552May 2, 2007POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
I ENTERED THE TRUCK STEPPED ON THE CLUTCH PEDAL, SHIFTED INTO REVERSE AND STARTED TO EASE THE CLUTCH OUT WHEN THE PEDAL WENT ALL THE WAY TO THE FLOOR BOARD. THE VEHICLE IMMEDIATELY CHIRPED THE BACK TIRES AT NO MORE THAN 950 R.P.M.'S AND BEGAN TO IMMEDIATELY GO BACKWARDS TOWARDS ANOTHER VEHICLE IN MY DRIVEWAY. I QUICKLY STEPPED ONTO THE BRAKE AND STALLED THE VEHICLE TO A STOP. I THEN PROCEEDED TO LOOK UNDER THE DASH TO SEE WHAT HAD "POPPED" AND FOUND THAT I COULD SEE LIGHT THROUGHOUT THE FIREWALL, AS I MOVED THE PEDAL UP AND DOWN. I OPENED THE HOOD TO FIND THAT THE BLACK PLASTIC FLANGE THAT THE CLUTCH MASTER CYLINDER MOUNTS TO HAD BROKEN OR SHATTERED RELEASING THE MASTER CYLINDER THEREFORE, COMPLETELY DISENGAGING THE CLUTCH. HAD I NOT BEEN QUICK TO REACT, I WOULD HAVE STRUCK ANOTHER VEHICLE IN THE SIDE CAUSING EXTENSIVE DAMAGE. HAD I BEEN IN 1ST GEAR WHEN THE FAILURE OCCURRED I WOULD HAVE LUNGED FOWARD AT THE END OF MY DRIVEWAY AND OFF A 10' LEDGE STRAIGHT DOWN INTO MY NEIGHBORS BACKYARD, RESULTING IN PERSONAL AND PROPERTY DAMAGE. THIS VEHICLE HAS ONLY APPROX 104 THOUSAND MILES. THIS WAS A POOR DESIGN AND HAS FAILED IN A VERY DANGEROUS MANNER. THIS NEEDS TO BE RECALLED IMMEDIATELY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188677April 23, 2007SUSPENSION:FRONT:HUB
I HAVE A 2003 SIERRA PICKUP 4X4, 64,000 MILES. IT HAS NEVER BEEN OFF ROAD. 4 WHEEL DRIVE HAS ONLY BEEN ENGAGED LESS THAN A DOZEN TIMES SINCE THE VEHICLE WAS PURCHASED. I AM THE ORIGINAL OWNER. MILEAGE HAS BEEN APPROX 50/50 BETWEEN HIGHWAY AND CITY DRIVING. ON A RECENT TRIP FROM PRESCOTT AZ TO PHOENIX AZ, THE PASSENGER SIDE HUB ASSEMBLY FAILED ON 2003 GMC SIERRA PICKUP; 2500HD WITH DURAMAX DIESEL ENGINE. ONCE HUB ASSEMBLY FAILED, THE RIGHT FRONT AXLE BROKE AND BASICALLY ALLOWED FOR THE WHEEL TO BECOME DETACHED FROM THE VEHICLE. THE HUB ASSEMBLY FAILED WITHOUT WARNING AND HAD IT FAILED APPROX 10-15 MILES EARLIER IT WOULD HAVE RESULTED IN LOSS OF CONTROL OF THE VEHICLE COMING DOWN THE MOUNTAINS BETWEEN PRESCOTT AZ AND PHEONIX AZ. THE VEHICLE HAS BEEN MAINTAINED ACCORDING TO FACTORY SPECIFICATIONS. I HAD THE VEHICLE TOWED TO THE DEALER I PURCHASED IT FROM; PEORIA PONTIAC GMC, PEORIA, AZ. THE SERVICE DEPARTMENT DIAGNOSED THE HUB ASSEMBLY FAILURE AND AXLE BREAKAGE ON THE PASSENGER SIDE. I ASKED THEM TO CHECK THE DRIVER'S SIDE HUB ASSEMBLY; IT WAS ALSO BAD. I ASKED THE SERVICE PERSON IF THERE WAS SOME ADDITIONAL MAINTENANCE THAT I COULD HAVE DONE TO PREVENT THIS PROBLEM. THE RESPONSE WAS A DISCONCERTING NO; THIS JUST SEEMS TO HAPPEN ON SOME OF THE PICKUPS. I HAVE PAID TO HAVE BOTH FRONT HUB ASSEMBLIES REPLACED AND THE PASSENGER AXLE; APPROX $2500. MY BIGGER CONCERN IS FIRST THAT 65000 CITY & HIGHWAY MILES SEEMS PRETTY LOW FOR A FAILURE POINT OF SOMETHING SO CRITICAL AS THE STEERING AND CONTROL OF THE VEHICLE. SECONDLY THAT THERE IS APPARENTLY NO FIX OR ADDITIONAL EXPLANATION OF HOW TO AVOID THIS PROBLEM ON THIS VEHICLE. MY IMMEDIATE SUSPICION IS THAT GM INADEQUATE HUB ASSEMBLIES ON THEIR DIESEL PICKUPS AND ARE NOT ABLE TO HANDLE THE ADDITIONAL STRESSES OF THE HEAVY WEIGHTS AND TORQUES, ETC. I WAS TRAVELING WITH MY ELDERLY PARENTS AND WE WERE LITERALLY LUCKY THAT THE FAILURE OCCURRED ON A FLAT OPEN AREA OF ROAD AND I WAS ABLE TO GET THE VEHICLE TO A SAFE STOP. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188050April 16, 2007ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2003 GMC SIERRA SLE IS FAULTY. IT BEGAN AT APPROXIMATELY 37,000 MILES AND READS BETWEEN 20-60 MPH HIGHER THAN MY ACTUAL SPEED. THE PROBLEM WAS INITIALLY ISOLATED TO THE SPEEDOMETER, BUT NOW MY TACHOMETER IS NOW READING 800-2000 RPM HIGHER THAN ACTUAL AND THE AMP METER HAS ALSO STARTED TO READING HIGH. I CONTACTED A LOCAL GMC DEALERSHIP AND GOT AN ESTIMATE OF AROUND $600 DOLLARS TO FIX THE PROBLEM. THE TECHNICIAN I SPOKE TO AT THE GMC DEALERSHIP INFORMED ME THAT THERE HAVE BEEN MANY SIMILAR COMPLAINTS FROM GMC OWNERS BUT NO RECALL HAS BEEN INITIATED. I DID SOME RESEARCH ONLINE AND FOUND DISCUSSION FORUMS WHERE MANY OTHER GMC OWNERS ARE EXPERIENCING THE SAME PROBLEMS. I BELIEVE THIS TO BE A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND GMC CONFRONTED WITH A SOLUTION. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0