GMC Sierra Complaints (2007)

440 consumer complaints on file.

#10395718April 13, 2011
ENGINE AND ENGINE COOLING:ENGINE
#SB-10-06-01-008 (PROBLEM) I AM CONCERNED WITH OUR SAFETY DUE TO THE MECHANICAL MOTOR PROBLEM WITH THE CYLINDERS. GM WARRANTY # [XXX] I HAVE HAD OIL CONSUMPTION TEST DONE AND THEY ORDERED PARTS AND TOLD ME TO BRING IT IN. WHEN BRINGING IT IN TO "PHILIPS BUICK GMC" FRUITLAND PARK FLORIDA, I WAS TOLD THAT I WOULD BE ABLE TO GET A COMPARABLE VEHICHLE IN EXCHANGE WHILE MINE IS WORKED ON. I GET THEIR AND THEY TRY TO GIVE ME A COMPACT SUV. I AM 6'2", 200LBS. AND DRIVE A 2007 4 DOOR SIERRA 1500 THAT I USE FOR MY COMMERCIAL BUSINESS EVERY DAY FOR WORK. THEY WERE AWARE OF THIS. I SHUT MY BUSINESS DOWN TO HALF OF WHAT IT WAS IN ORDER TO BE ABLE TO AFFORD LOOSING MY TRUCK FOR A COUPLE DAYS TO WARANTY REPAIRS. I WAS TOLD I WOULD GET A FULL SIZED TRUCK OR SUV. I STILL HAVE TO HAUL PRODUCT FOR MY BUSINESS JUST TO KEEP IT 50% RUNNING FOR THOSE COUPLE DAYS. I ALSO HAVE 4, 200+LBS GUYS TO HAUL AROUND FOR WORK AS WELL, AND A SPECIAL NEEDS DAUGHTER WHO NEEDS THE ADITIONAL SPACE OF A FULL SIZED VEHICHLE. I PAID OVER $40,000 FOR MY TRUCK. ITS NOT MY FAULT THAT I HAVE A WARRANTY ISSUE AND IT HAS TO BE WORKED ON. SO MY BUSINESS, FAMILY, AND SELF SHOULDNT BE THE ONE WHO IS INCONVIENANCED FOR A GM WARRANTY ISSUE. GM NEEDS TO DO WHAT IT TAKES TO MAKE THIS RIGHT. I SPOKE TO GM AND THEY TOLD ME TO GO RENT ONE MYSELF AND PAY MYSELF. THEY SAID THEY WOULD ONLY GIVE ME $35 DOLLARS A DAY FOR REIMBURSEMENT. WITH THIS HAPPENING GM IS MAKING IT IMPOSSIBLE FOR ME TO WORK AND GET MY TRUCK FIXED AT THE SAME TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395140April 7, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 GMC SIERRA. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE BEGAN FRACTURING AND SHARDS OF THE DOOR HANDLE WOULD CAUSE LACERATIONS TO HIS HANDS. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND THAT HE WOULD NEED TO REPLACE THE DOOR HANDLE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 8. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10378175January 21, 2011
ELECTRICAL SYSTEM
I CONTINUE TO BE ANNOYED BY A CONDITION I EXPERIENCE WITH THE GMC VEHICLE I PURCHASED NEW THREE YEARS AGO. THE PROBLEM IS ONE THAT THE DEALER DOES NOT HAVE A REMEDY FOR. THE SPECIFIC PROBLEM IS THAT WHEN THE VEHICLE IS PARKED OVERNIGHT OR WHEN IT IS PARKED IN THE SHADOWS, THE INSTRUMENT PANEL IS NOT LIGHTED WHEN ONE DRIVES AWAY SOMETIMES FOR PERIODS OF UP TO THIRTY TO FORTY-FIVE MINUTES. THIS BECOMES PARTICULARLY IRRITATING IN THE CASE OF THE RADIO WHICH CANNOT BE READ FROM THE DRIVER'S POSITION. ONLY AFTER THE VEHICLE HAS BEEN IN THE BRIGHT SUN FOR SOMETIMES AS LITTLE AS TEN AND OFTEN AS MUCH AS FORTY-FIVE MINUTES WILL THE DASH LIGHTS KICK IN TO WHERE THEY ARE EASILY READABLE. I FIND THIS CONDITION A POTENTIAL HAZARD IN THAT PEOPLE MAY BE STRETCHING TO READ THEIR RADIO OR MAY NOT BE ABLE TO ADEQUATELY VIEW THEIR INSTRUMENTAL PANEL OTHERWISE. THE PROBLEM SEEMS TO BE A DESIGN ERROR. WHAT APPEARS TO BE AN ELECTRIC EYE OR SIMILAR DEVICE IS IN THE SHADOW OF THE WINDSHIELD WIPER ASSEMBLY OR THE PILLAR ON THE PASSENGER SIDE. WHAT HAPPENS THEN IS WHEN THE ELECTRIC EYE IS IN FULL SUN, IT EVENTUALLY SEEMS TO FIND WHERE IT IS AT AND THE LIGHTING IN THE DASH IS INCREASED. IT SEEMS THAT BECAUSE THIS IS A DANGEROUS CONDITION MUCH IN THE WAY OF CELL PHONES, GM OUGHT TO BE MADE TO RECALL AND/OR OFFER A REMEDY TO THE CONSUMER. I FIND THIS COMMENT BEING MADE BY FELLOW OWNERS OF GMC AND CHEVROLET PICK-UP TRUCKS. THE PROBLEM THEN IS NOT ONLY MINE. HOW WIDESPREAD IS IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376735January 14, 2011
AIR BAGS
I HAVE A 2007 GMC SIERRA THAT I FILED A COMPLAINT ABOUT BEFORE BECAUSE THE AIRBAGS DEPLOYED WHEN I HIT A SMALL POTHOLE. AFTER GMC FIXED VEHICLE THEY ASSURED ME IT WAS SAFE TO DRIVE BECAUSE THEY FIXED THE OVERLY SENSITIVE SENSOR. I WAS DRIVING THE VEHICLE HOME IN SEPTEMBER OF 2010 AND THE SIDE AIR BAGS DEPLOYED AGAIN. I STILL HAVE VEHICLE WHILE GMC DECIDES WHAT THEY SHOULD DO TO FIX THE PROBLEM . REALLY? I HOPE THEY REALIZE WHY THEY NEEDED A BAILOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373863January 3, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT WAS DRIVING 20 MPH AND ATTEMPTING A LEFT TURN WHEN THE REAR AXLE SNAPPED, CAUSING THE RIGHT REAR WHEEL TO FRACTURE FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACTS PLACE OF RESIDENCE. THE MANUFACTURER WAS CONTACTED WHO ADVISED THE CONTACT THAT HE WOULD TO PAY FOR THE VEHICLE TO BE TOWED TO THE DEALER AND HAVE A DIAGNOSTIC TEST PERFORMED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 116,839.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371774December 20, 2010
TIRES:SIDEWALL, TIRES
ETIRE OTHER SIDE WALL SEPARATION (100%). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370790December 15, 2010
LATCHES/LOCKS/LINKAGES
LATCH/LOCK ON CENTER CONSOLE/JUMP SEAT FAILURE. THE PLASTIC LATCH FOR THE LID ON THE CENTER CONSOLE, WHICH IS ALSO A JUMP SEAT WHEN UPRIGHT, HAS FAILED. THE RESULT IS THE LID CAN BECOME OPEN IF THE SEAT IS TILTED UP TO USE AS A JUMP SEAT, OR IF DOWNWARD PRESSURE IS APPLIED TO THE REAR OF THE LID, OR IF YOU HIT A BUMP OR IF YOU ARE IN A CRASH. THE CONTENTS OF THE COMPARTMENT CAN BE RELEASED AND POSE AN IMMINENT DANGER TO THE OCCUPANTS OF THE VEHICLE IN THE RESULT OF A CRASH OR OTHERWISE BECOME A DISTRACTION TO THE DRIVER. THE PLASTIC LATCH IS NOT AVAILABLE AS A REPLACEMENT PART FROM GMC. THE ENTIRE CONSOLE MUST BE PURCHASED FOR $450 TO REPLACE LATCH AND IT HAS THE SAME DEFECTIVE LATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369285December 6, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 GMC SIERRA 1500. WHILE DRIVING LESS THAN 5 MPH, THE CONTACT SLIGHTLY ENGAGED THE BRAKE PEDAL AND THE ANTI-LOCK BRAKING SYSTEM BEGAN TO ACTIVATE WITH AN UNUSUAL VIBRATION. THE FAILURE OCCURRED TEN TIMES WHEN DRIVING AT LOW SPEEDS ON BOTH UNEVEN ROAD SURFACES AND NORMAL ROAD CONDITIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. UPDATED 02/03/11*LJ THE CONSUMER STATED THE TRUCK WAS REPAIRED THE DEALER. UPDATED 03/17/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364383November 8, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500 CLASSIC. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WOULD DROP A FEW INCHES AND THE VEHICLE WOULD ABNORMALLY LUNGE FORWARD. THERE WAS NO WARNING LIGHTS ILLUMINATING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE FRONT WHEEL SENSORS AND CLEANED THE MOUNTING SURFACE AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS CALLED WHO INFORMED THE CONTACT THERE WERE NO RECALLS OR WARRANTIES ON TEH VEHICLE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 37,202.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361189October 19, 2010
SERVICE BRAKES, HYDRAULIC
GMC-CHEVROLET PICKUP TRUCKS, YEAR 2000 TO CURRENT. BRAKE ROTORS DELAMINATING AND RUSTING, CAUSING BRAKE DISC PADS NOT TO GRIP THE ROTOR. FREQUENT PROBLEM CAUSING BRAKES TO WORK POORLY. GMC REFUSES TO REPLACE POOR QUALITY BRAKE ROTORS EVEN UNDER NEW CAR WARRANTY. SERIOUS DECAY IN BRAKING FROM HIGH SPEED, TOWING OR WITH LOADS IN THE TRUCK. DEALER ADMITS PROBLEM, FACTORY REFUSES TO FIX. AFTERMARKET ROTORS BY EBC WORK PROPERLY FOR SAFETY IN STOPPING. AC DELCO ROTORS ARE SERIOUSLY DEFECTIVE. NARROWLY AVOIDED AN ACCIDENT WITH POOR BRAKES ON A TRUCK 2 YEARS OLD WITH 13,000 MILES. WELL KNOWN PROBLEM DISCUSSED AROUND THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359828October 13, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
2007 GMC SIERRA CLASSIC. CONSUMER STATES BRAKES FAILURE *TGW THE CONSUMER STATED HE HAD TO USE THE EMERGENCY BRAKE TO SLOWLY COME TO A STOP. THE CONSUMER OPENED THE HOOD AND DISCOVERED THERE WAS NO BRAKE FLUID IN THE RESERVOIR. HE ADDED FLUID TO SEE WHERE IT WAS GOING. HE NOTICED THAT THE BRAKE LINE ON TOP OF THE CHASSIS WAS RUSTED THROUGH COMPLETELY AND THAT WAS WHERE THE FLUID WAS LEAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358765October 1, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE WAS LOSING OIL. THE DEALER WANTED THE CONTACT TO ALLOW THEM TO CHECK THE OIL EVERY 1000 TO 3000 MILES TO DIAGNOSE THE VEHICLES OIL CONSUMPTION. THE MANUFACTURER THEN TOLD THE CONTACT THAT ALL GM VEHICLES USE EXCESSIVE AMOUNTS OF OIL. THE CONTACT WAS CONCERNED ABOUT THE EXCESSIVE OIL USE AND WHY HE WAS NOT ADVISED WHEN THE VEHICLE WAS PURCHASED. THE MANUFACTURER SENT THE CONTACT A LETTER STATING THAT THE VEHICLE WAS DESIGNED TO USE 1 QUART OF OIL EVERY 2000 MILES. THE FAILURE MILEAGE WAS 50000 AND THE CURRENT MILEAGE WAS 70000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351597August 24, 2010
TIRES, TIRES:TREAD/BELT
BRIDGESTONE TIRE COMPLETELY BLEW OF THE RIGHT FRONT WHEEL OF MY TRUCK THESE TIRES MAYBE UNSAFE BRIDGESTONE DUELER H/L ALENZA THIS TIRE TOTALY BLEW APART GOING 65 MPH WITH LESS THAN 4000 MILES ON THEMBRIDGESTONE DENIED THE CLAIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349934August 17, 2010
ENGINE AND ENGINE COOLING, STRUCTURE
TL* THE CONTACT OWNS A 2007 GMC SIERRA 3500. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL MORE RAPIDLY THAN NORMAL. THE MANUFACTURER WAS NOTIFIED AND INFORMED HIM THAT THE VEHICLE COULD BURN ONE FULL QUART OF OIL EVERY 1,000 MILES TRAVELED. THE DEALER RESEALED THE TURBO BUT TO NO AVAIL. IN ADDITION, WHEN DRIVING OVER ROAD BUMPS HE COULD HEAR THE DOORS SHIFTING INSIDE OF THE DOOR FRAME. THE MANUFACTURER ADVISED THAT THE FAILURE WAS NORMAL. THE DEALER MADE REPAIRS TO THE BODY BOLTS BUT THE FAILURE PERSISTED. THE DEALER ADVISED THAT HE SHOULD OIL THE DOORS TO REDUCE THE AMOUNT OF NOISE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345258July 26, 2010
STRUCTURE:FRAME AND MEMBERS
I HAVE A 2007 GMC TRUCK WITH 20,000 MILES ON IT . ALWAYS GARAGED . THE FRAME IS RUSTED ON EVERY EDGE OF THE METAL . HOLES - MOUNTS -ETC. I TRADED A 1991 IN ON THIS TRUCK , THAT LOOKED LIKE NEW , COMPARED TO THIS TRUCK. THE FRAME ON THIS TRUCK , LOOKS TO BE SEVERAL YEARS OLD . EVEN THE BRAKE LINES ARE RUSTED . I THOUGHT I WAS GETTING A LIKE NEW TRUCK . I WAS MISTAKEN ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343390July 15, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 GMC SIERRA DENALI. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH A HEATED WASHER FLUID MODULE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V240000 (ELECTRICAL SYSTEM) PERTAINING TO THE SYSTEM. THE MANUFACTURER ADVISED THAT THE MODULE WOULD NEED TO BE REMOVED TO PREVENT A POSSIBLE FIRE FROM OCCURRING IN THE VEHICLE. THE CONTACT STATED HE DID NOT WANT THE MODULE REMOVED FROM HIS VEHICLE BECAUSE IT WAS ONE OF THE DETERMINING FACTORS IN PURCHASING THE VEHICLE DUE TO THE CLIMATE IN HIS AREA. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THERE WAS NOTHING THEY COULD DO FOR TO ASSIST HIM. THE FAILURE AND CURRENT MILEAGES WERE 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342398July 10, 2010
SUSPENSION, SUSPENSION:FRONT, SUSPENSION:REAR
THIS IS A CONSTANT AND ONGOING ISSUE WITH THE VEHICLE. WHEN DRIVING THE VEHICLE ON THE HIGHWAY OR ROAD AT SPEEDS ABOVE 15 OR 20 MPH THE FRONT SUSPENSION WILL SHAKE VIOLENTLY WHEN HITTING BRIDGE EXPANSIONS, ANY SORT OF ROAD BUMP, MAN HOLE COVERS WITH MINIMAL EDGES, ETC. THE VIOLENT SHAKING IN THE SUSPENSION WILL THEN STOP AND NOT BE FELT DURING NORMAL SMOOTH HIGHWAY OR ROAD TRAVEL BUT RECURS EACH AND EVERY TIME ROAD BUMPS ARE ENCOUNTERED. THE SHAKING IS VIOLENT AND FEELS AS THOUGH THE WHOLE FRONT END OF THE VEHICLE IS ABOUT TO FALL OFF. THIS HAS BEEN HAPPENING FOR MORE THAN A YEAR NOW. I HAVE HAD THE VEHICLE EXAMINED BY THE DEALER AND INDEPENDENT SHOPS AND THEY ALL SAY THE SUSPENSION COMPONENTS ALL LOOK INTACT AND IN GOOD SERVICE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341588July 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TL*THE CONTACT OWNS A 2007 GMC SIERRA HD. THE CONTACT STATED THAT THE TRANSMISSION LINES HAVE BEEN LEAKING FOR A COUPLE OF MONTHS. THE DEALER WAS CONTACTED AND STATED THAT THE WARRANTY DID NOT COVER ANY REPAIRS RELATED TO THE POWER TRAIN. THE CONTACT IS CONCERNED THAT THERE WAS NO RECALL FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE TRANSMISSION LINES HAVE BEEN REPLACED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334548June 4, 2010
STRUCTURE
CHROME PEELING FROM INTERIOR DOOR HANDLES ON 2007 GMC SIERRA PICK-UP. COULD CUT HAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331610May 21, 2010
STEERING
I BOUGHT A NEW HEAVY DUTY 2006 1/2 TON PICKUP TRUCK. IT PRESENTLY HAS FIFTY THOUSAND SIX HUNDRED MILES ON IT. I JUST WENT TO HAVE THE TIRES ROTATED AND WAS TOLD THE IDLER ARM ON THE STEERING ROD WAS WORN OUT. WHEN I ASKED FURTHER QUESTIONS THE TIRE GUY SAID THIS WAS REAL COMMON IN GM PRODUCTS. I WENT TO MY LOCAL DEALER AND WAS TOLD IT IS OK FOR NOW BUT WILL HAVE TO BE REPLACED IN THE NEXT YEAR OR SO. I AM 60 YEARS OLD AND HAVE OWNED NEW AND USED VEHICLES ALL MY LIFE AND HAVE NEVER HAD A PROBLEM LIKE THIS. IF THIS IDLER ARM ON THE STEERING SHOULD FAIL THERE WOULD BE NO WAY TO CONTROL THE TRUCK. I THINK SOMEONE SHOULD LOOK INTO THIS PROBLEM. THIS VEHICLE HAS NEVER BEEN OFF ROAD AND HAS BEEN MAINTAINED PERFECTLY. GM MUST BE PUTTING SUBSTANDARD IDLER ARMS ON THEIR STEERING TIE RODS FOR HEAVY DUTY PICKUP TRUCKS. I HAVE HAD MANY VEHICLES WITH OVER ONE HUNDRED THOUSAND MILES AND HAVE NEVER HAD A PROBLEM LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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