GMC Sierra Complaints (2007)

440 consumer complaints on file.

#10492032January 9, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 GMC SIERRA. THE CONTACT STATED THAT THE HEATER FAILED. THE MOTOR WOULD OPERATE BUT NO HEAT WOULD EMIT FROM THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE WIRING WAS OVERHEATING AND THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484832November 15, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
HVAC SYSTEM BECAME OPERATIONAL WITH THE IGNITION TURNED OFF FOR AN UNKNOWN PERIOD OF TIME WHILE THE TRUCK WAS PARKED IN THE GARAGE. RELAY RESISTOR MODULE OVERHEATED CAUSING MELTING OF THE RESISTOR AND CIRCUIT BOARD. TRUCK CABIN AND VICINITY AROUND THE TRUCK HAD A STRONG SMELL OF BURNING PLASTIC. TRUCK CABIN FILLED WITH SMOKE. WAS ONLY ABLE TO TURN OFF THE HVAC SYSTEM AND STOP THE BURNING BY DISCONNECTING THE WIRING HARNESS. DEALER HAD TO REPLACE THE BLOWER MOTOR, RESISTOR, MODULE CONNECTOR AND RELAY. BURNING COULD HAVE CAUSED THE ENTIRE VEHICLE TO CATCH FIRE CAUSING SIGNIFICANT DAMAGE TO OTHER VEHICLES PARKED NEARBY AND THE HOUSE IN WHICH THE GARAGE WAS ATTACHED. ISSUE WAS IDENTICAL TO SCENARIO DESCRIBED IN TRANSPORT CANADA RECALL #2011074. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10483887November 9, 2012
SERVICE BRAKES, STRUCTURE:BODY, SUSPENSION
WHILE DRIVING THE VEHICLE AT A RATE OF 20 MPH AND STARTED STOPPING AND NOTICE THE BRAKES WHERE GOING OUT. I HAD THEN LOST BRAKE PRESSURE ALTOGETHER. USED THE PARKING BRAKE TO GET STOPPED AFTER PUTTING THE VEHICLE INTO NEUTRAL. I HAD THE TRUCK TOWED TO MY LOCAL INDEPENDENT MECHANIC AND HE CHECKED THE VEHICLE AND FOUND ALL THE BRAKE LINES TO BE RUSTED OUT, AND HAD LOST ALL BRAKE FLUID. UPON FINDING THIS HE FOUND THE MAJORITY OF THE UNDERCARRIAGE TO HAVE SEVERE RUST DAMAGE AN SEVERAL PARTS ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477199September 26, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THERE WAS SMOKE COMING THROUGH THE VENTS ALONG WITH A BURNING ODOR. THE AIR CONDITIONING UNIT WAS ACTIVATED WHEN THE SMOKE STARTED POURING THROUGH THE VENTS. AS THE AIR CONDITIONER WAS TURNED OFF AND THE SMOKE CEASED. THE AIR CONDITIONER WAS NEVER USED AGAIN. MOST OF THE ELECTRICAL LIGHTS ON THE INSTRUMENT PANEL STARTED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE FAILURE WAS CAUSED BY THE THROTTLE SENSOR OR THE CATALYTIC CONVERTER. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,616.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10473918September 5, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD. THE VEHICLE WAS MERGED ONTO THE SHOULDER AND THEN EXPLODED IN FLAMES. THERE WERE NO INJURIES. BOTH THE POLICE AND FIRE DEPARTMENTS WERE NOTIFIED, AND A FIRE REPORT WAS FILED. THE ORIGIN OF THE FIRE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10464077July 3, 2012
SUSPENSION, STRUCTURE:BODY, AIR BAGS
TRUCK WAS TRAVELING APPROXIMATELY AT FIFTY OR FIFTY FIVE, SUDDENLY DRIVER LOST CONTROL OF VEHICLE, WENT OFF THE ROAD AND LANDED IN TREES AND BUSHES, NONE OF THE AIR BAGS DEPLOYED, THERE WERE THREE PASSENGERS. *JS
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10460679June 5, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 GMC SIERRA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS DECELERATED, THE ANTI LOCK BRAKING SYSTEM WOULD ACTIVATE ONCE THE VEHICLE'S SPEED WAS BELOW 5 MPH, CAUSING AN INCREASE IN STOPPING DISTANCE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD TO REMOVE THE FUSE. THE DEALER DID NOT REPAIR THE VEHICLE. THERE WAS A MANUFACTURER'S RECALL FOR THE FAILURE HOWEVER, THE CONTACT'S VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449479February 27, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 GMC SIERRA 2500. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR STATE INSPECTION WHEN HE WAS ADVISED THAT THE REAR BRAKES WERE CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC WHERE THE ROTORS WERE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447732February 13, 2012
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED COMPLETELY, HAD TO USE EMERGENCY BRAKE TO STOP. THE BRAKELINE WAS RUSTED THRU. THE TRUCK ONLY HAS 37,091 MI. AND HAS NEVER BEEN IN EXTREME COLD AS I LIVE IN FLORIDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442490January 5, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2007 GMC SIERRA. THE CONTACT STATED THE INTERIOR FRONT DRIVER'S SIDE DOOR FAILED TO RELEASE IN THE OPEN POSITION FORCING THE CONTACT TO EXIT FROM THE FRONT PASSENGER DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DOOR LATCH AND CABLE WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. UPDATED 03/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441646December 29, 2011
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED, VEHICLE BROUGHT TO A STOP USING 1ST GEAR AND PARKING BRAKE, NARROWLY AVOIDING ACCIDENT. PARKED IN PARKING LOT AND BRAKE FLUID DRAINED TO PAVEMENT. DEALER ADVISES REPLACEMENT OF ALL BRAKE LINES AS ALL ARE SEVERELY CORRODED (ESTIMATED COST - $2,400). VEHICLE IS EXACTLY 5 YEARS OLD WITH NOT MANY MILES. USED IN CANADA IN THE SUMMER AND FLORIDA IN WINTER MONTHS. ONLY EXPOSURE TO SALT AND SNOW IS WHEN ENCOUNTERED ON TRIPS TO AND FROM FLORIDA. VEHICLE WAS UNDERCOATED AT PURCHASE. VERY DANGEROUS FAILURE, MOST CERTAINLY MUST HAVE BEEN FATALITIES GIVEN THE NUMBER OF REPORTS AND COULD HAVE BEEN US YESTERDAY OR WHEN TOWING 5TH WHEEL RV. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441175December 25, 2011
ENGINE AND ENGINE COOLING
I OWN A 2007 GMC SIERRA 1500 CREW CAB. I HAVE SOME ISSUES WHEN I START MY TRUCK IN THE MORNINGS, I GET A TAPPING NOISE AS IF THERE ARE LIFTERS STUCK OR NOT GETTING SUFFICIENT OIL. I HAVE ALWAYS USED THE RECOMMENDED AC OIL FILTERS THAT I PURCHASE FROM THE LOCAL DEALERSHIP PARTS CENTER SO I KNOW THAT THE FILTER IS NOT THE PROBLEM. I AM A MECHANIC SO I KNOW WHAT AN ENGINE IS SUPPOSED TO SOUND LIKE. THE NOISE WILL CONTINUE UNTIL THE ENGINE WARMS UP WHICH IS APPROXIMATELY 10-15 MINUTES AND IS VERY ANNOYING. I AM CURRENTLY DEPLOYED TO KANDAHAR, AFGHANISTAN IN SUPPORT OF OPERATION ENDURING FREEDOM AND SCHEDULE TO RETURN TO THE US IN LATE MARCH 2012. I SPOKE TO MY WIFE TODAY AND SHE SAID THAT EVERY TIME SHE START THE VEHICLE FOR THE FIRST TIME THE NOISE IS THERE. I WOULD APPRECIATE IF YOU COULD ANSWER MY QUESTION CONCERNING THIS ISSUE. I LIKE THE TRUCK BUT THE ENGINE NOISE HAS TO GO. LIKE I SAID BEFORE I HAVE BEEN A MECHANIC FOR OVER 30 YEARS ON CONSTRUCTION EQUIPMENT AND AUTOMOTIVE EQUIPMENT FOR THE US ARMY. PLEASE DO NOT TRY TO GIVE ME A SHORT ANSWER TO TRY TO GET RID OF ME, I KNOW BETTER. THE CRANKCASE IS FULL OF OIL TO THE CORRECT LEVEL ON THE DIPSTICK AND I USE THE RECOMMENDED 5W30 OIL. WHY AM I HAVING THIS ISSUE? NOTE: I AM DEPLOYED SO PLEASE DON'T TRY TO CONTACT ME BY PHONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440229December 16, 2011
POWER TRAIN
TRANSMISSION COOLER LINE LEAK COULD LEAK OUT ALL FLUID AND CAUSE TRANSMISSION FAILURE. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED TRANSMISSION COOLER LINES, TRANSMISSION FLUID AND CONDITIONER AT A COST OF $ 822.32. THE SERVICE MANAGER AGREED TO CUT THE BILL TO $411.16. THE CONSUMER CONTACTED GM CUSTOMER SERVICE TO MAKE A COMPLAINT. AFTER AN INVESTIGATION, THE CONSUMER WAS INFORMED BY GM THAT THE DEALER STATED THE FAILURE WAS CAUSED BY THE AGE OF THE VEHICLE AND GM WOULD NOT COVER THE COST OF THE PART. THE CONSUMER STATED THE PART WAS MADE OF DEFECTIVE MATERIALS AND SHOULD HAVE BEEN RECALLED. WHEN THE CONSUMER CONTACTED THE DEALER, THEY STATED THEY HAD NOT MADE A DIAGNOSIS OF THE FAILURE AND THE PARTS WERE SENT TO GM TO BE EXAMINED. UPDATED IVOQ 01/04/12 *JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436629November 21, 2011
SERVICE BRAKES, HYDRAULIC
WHILE STOPPING AT SLOW SPEEDS ON DRY ROADS MY ABS BRAKES KICK IN CAUSING MY VEHICLE TO TAKE LONGER TO STOP THAN NORMAL. THE BRAKE PEDAL ALSO DROPS TOWARD THE FLOOR CAUSING ME TO THINK I HAVE LOST MY BRAKES COMPLETELY. THIS HAS JUST STARTED,AND HAS HAPPENED TO ME NUMEROUS TIMES. I NEVER NOW WHEN THIS WILL HAPPEN TO ME CAUSING ME TO BE ON EDGE EVERY TIME I HAVE TO STOP. I READ ABOUT THIS PROBLEM WITH GM TRUCKS AND WENT AND SPOKE WITH MY LOCAL DEALER'S SERVICE MANAGER. HE TOLD ME THAT THIS HAS BEEN AN ONGOING PROBLEM FOR YEARS. HE SAID THAT THERE WAS A RECALL ON CERTAIN MODEL YEARS,BUT MY YEAR TRUCK WAS NOT ON THE RECALL LIST. I ASKED HIM HOW IT WAS POSSIBLE THAT GM WOULD LET THE SAME PROBLEM GO ON NEWER YEAR MODELS WHILE FIXING OTHERS? HE SAID HE DID NOT KNOW. I ASKED HIM HOW MUCH IT WOULD COST ME TO HAVE THE SERVICE DEPARTMENT FIX MY TRUCK. HE SAID IT ALL DEPENDS ON WHAT PARTS WERE NEEDED TO MAKE THE REPAIRS,AND COULD COST ME ANYWHERE FROM $150.00 TO $2,000.00. I DON'T UNDERSTAND HOW GM CAN GET AWAY WITH CHARGING SOME CUSTOMERS TO FIX THE SAME PROBLEM THAT HAS BEEN TAKEN CARE OF UNDER RECALLS IN THE PAST. THE SERVICE MANAGER TOLD ME I COULD PULL THE FUSE ON MY ABS SYSTEM AND THE PROBLEM WOULD STOP,OF COURSE DOING THIS WOULD MEAN I WOULD NOT HAVE ABS BRAKES ANY LONGER, OR I COULD WAIT AND SEE IF MY MODEL YEAR MAKES THE RECALL LIST IN THE FUTURE. WHEN I PAY GOOD MONEY FOR A SAFETY ITEM ON MY TRUCK,I EXPECT IT TO LAST LONGER THAN 42,000 MILES,AND I DON'T THINK I SHOULD HAVE TO PLAY RUSSIAN ROULETTE AND DRIVE A TRUCK WITH UNSAFE BRAKES HOPING IT WILL BE PUT ON THE RECALL LIST IN THE FUTURE. THIS PROBLEM NOT ONLY MAKES MY TRUCK UNSAFE FOR ME AND MY FAMILY,IT ALSO MAKES IT UNSAFE FOR EVERYONE NEAR IT AS I DRIVE DOWN THE STREETS,AND HIGHWAYS. PLEASE DON'T LET GM GET AWAY WITH LETTING THIS SAFETY PROBLEM GO UNFIXED JUST BECAUSE MY MODEL YEAR TRUCK IS NOT ON THE RECALL LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434334November 5, 2011
SUSPENSION, STEERING
I HAVE A 2007 GMC SIERRA 2500 HD CREW CAB SLT PICKUP 4D 6 FT., PURCHASED NEW IN O7, WITH ABOUT 70,000 MILES ON IT. I JUST HAD THE RIGHT FRONT AXLE COME APART. IT SEEMS THE RUBBER BOOT AND TWO METAL BANDS THAT CLAMP THE BOOT ONTO BOTH PARTS OF THE AXLE HOLD THE AXLE TOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432853October 26, 2011
ENGINE AND ENGINE COOLING
5.3 VORTEC WITH AFM IS NOW BURNING OIL AT THE RATE OF 1 QT EVERY 800-1200 MILES. THE MORE HIGHWAY DRIVING THE MORE OIL IT BURNS. GM IS VERY AWARE OF THE ISSUE AND JUST REFUSES TO MAKE THE PROPER REPAIRS VOLUNTEERLY, BUT IS MORE THAN HAPPY TO PUT THE CUSTOMER THROUGH ALL KINDS OF BS. WILL START THE OIL CONSUMPTION TEST, TOMORROW. IF THAT FAILS THE DEALER TOLD ME THEY WILL TRY THE OIL SHIELD FIX AND IF THAT FAILS, THEY WILL REPLACE PISTONS AND RINGS. SEEMS LIKE A HUGE WASTE OF TIME WHEN THEY KNOW THERE IS A MAJOR PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430530October 17, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TPMS SENSOR VALVE STEM BROKE WHILE ADDING AIR TO THE TIRE WHILE BEING SERVICED BY OIL CHANGER IN THE SAN FRANCISCO BAY AREA. THE TIRE HAD TO BE REPAIRED AT A COST OF APPROXIMATELY $150. VIN IS [XXX]. THIS COMPLIANT IS BEING FILED ON BEHALF OF THE VEHICLE'S OWNER,[XXX]/ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418614August 11, 2011
SERVICE BRAKES, HYDRAULIC
MY 2007 GMC SIERRA HAS FAULTY ABS SENSORS WHICH ACTIVATE AT LOW SPEED STOPS AND GREATLY EXTENDS THE STOPPING DISTANCE OF THE VEHICLE. SEARCHING THE INTERNET USENET LIST IT SEEMS THAT A GOOD PORTION OF GM FULLSIZE PICKUPS AND SUVS HAVE FAULTY ABS BRAKE SENSORS WHICH ACTIVATE DURING LOW SPEED BRAKING. 1999 - 2007 VEHICLES SEEM TO BE THE MOST AFFECTED AND INCLUDE SIERRA, YUKON, SUBURBAN, AND SILVERADO TRUCKS. GM HAS KNOWN ABOUT THE ISSUE FOR MANY YEARS AND HAS ISSUED A SERVICE BULLETIN ON THE ISSUE BUT FAILED TO ISSUE RECALL, THIS LEAVES THE OWNER STUCK WITH THE PROBLEM TO DEAL WITH ON THEIR OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398690May 2, 2011
FUEL SYSTEM, GASOLINE
FUEL GAUGE SHOWING THAT I HAD FUEL ,BUT THE TRUCK RAN OUT OF GAS TWICE GOING DOWN THE ROAD 55MPH. I DID GET THE TRUCK PULLED OVER TO A GRAVEL ROAD AND THEN CALLED SOMEONE TO BRING MORE GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397233April 24, 2011
ELECTRICAL SYSTEM
NOISE IN REAR END, BRAKES BURNING SMELL,TIRE MONITORING SYSTEM LITE ALWAYS "ON"HAD TO HAVE RESET TIMES. SMELL BURNING PLASTIC OUT OF AIR VENTS,DISPLAY WARNING,"ENGINE HOT","A/C TURNED OFF. "RADIATOR FANS ALWAYS RUNNING. POWER STEERING HOSE LEAKING. I SENT COMPLAINT TO DEALER THE FIRST MONTH ABOUT.TRUCK HAS 55,000 MILEAGE VERABLE AND BROUGHT COMPLAINTS TO DEALER.THIS COMPLAINT HAPPENS THUS THE TIME I OWNED TRUCK. TRUCK IS NOW AT DEALERS TRYING TO BE SAFE FOR HIGHWAY USE AGAIN,I AM AFRAID THAT WITH ALL THE PLASTIC BURNING SMELL FROM AIR VENT ,TRUCK WILL GO ON FIRE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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