GMC Sierra Complaints (2007)

440 consumer complaints on file.

#10576414April 1, 2014
ENGINE
I HAD A 2007 GMC SIERRA. THROUGHOUT THE LIFE OF THIS VEHICLE I'VE ASK WHY THE 5.3L MOTOR BURNS A QUART OF OIL OR MORE DURING OIL CHANGES. CONSTANTLY ASK MULTIPLE DEALERS TO INSPECT AND THEY CONTINUED TO STATE THAT'S JUST THIS ENGINE AND WOULD NEVER MARK PAPERWORK TO CHECK. ALWAYS STATED IT WILL BURN A LITTLE OIL IN BETWEEN OIL CHANGES. I CONTINUED TO BELIEVE THIS AS OTHER OWNERS OF THIS VEHICLE TYPE TOLD ME SAME INFORMATION. ON OR AROUND FEB 7, 2014 ENGINE DROPPED CYLINDERS AND LOST MOST POWER TO VEHICLE WHILE ON INTERSTATE. I'M CONCERNED AS IT LOST POWER AND DRAMATICALLY SLOWED BUT ALSO THAT I'VE HAD A FAULTY PRODUCT SINCE BUYING AND NO RECALL WAS ISSUED. I MAINTENANCED THIS VEHICLE PROPERLY. AFTER TELLING ME THE COST TO REPLACE THE 2 CYLINDERS OR ENGINE I HAD A DECISION TO MAKE. THIS ENGINE SHOULD BE RECALLED AS IT HAS MAJOR PROBLEMS. UNFORTUNATELY GM DIDN'T RECALL THE ENGINE AND FIX IT PROPERLY WITHIN MY WARRANTY TIMEFRAME. I EVEN BOUGHT EXTENDED WARRANTY. NOW I'VE HAD TO BUY NEW TRUCK WHICH I WOULDN'T HAVE BOUGHT IF ENGINE WAS STILL RUNNING IN 2007 GMC TRUCK. THESE "ECO" ENGINES NEED TO BE REVIEWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574135March 22, 2014
ENGINE, POWER TRAIN
70,000 MILES LOW OIL LIGHT COMES ON, JUST HAD MY OIL CHANGED 1000 MILE BEFORE. TOOK IN TO GM DEALER THEY TOLD ME OIL PAN GASKET WAS BAD. REPAIRED. 1000 MILES LATER LOW OIL LIGHT CAME ON, TOOK BACK TO DEALERSHIP. NO ISSUE FOUND. TRUCK JUST BURNING OIL! *TR THE TRUCK KEEPS USING 2 TO 3 QUARTS OF OIL DEALER WILL NOT DO ANYTHING. CALL GM THEY ADVISE TO GO TO DEALERSHIP AND DO OIL CONSUMPTION TEST. DID THIS TAKING IT BACK TO DEALERSHIP EVERY 500 MILES TO HAVE OIL CHECKED. USED 2-1/2 QUARTS OF OIL BETWEEN OIL CHANGES. TOLD DEALER THIS WAS NOT NORMAL TO FIX MY TRUCK. DEALER ADVISED GM WOULD NOT FIX MY TRUCK BECAUSE THIS IS NORMAL USAGE. IT IS NOW USING ABOUT 3 QUARTS BETWEEN OIL CHANGES. GM TOLD ME TO GO BACK TO DEALER TO HAVE ANOTHER OIL CONSUMPTION TEST DONE. WE SEE THEY HIDE PROBLEMS WELL, AS WAS THE LAST RECALL. HOW ABOUT GETTING THEM TO ADDRESS OR FIX THIS ISSUE. THEY ARE STILL ADVERTISING THE AFM ENGINE , AND RAISING THE NORMAL OIL USAGE FROM A QUART TO 2 QUARTS. AS ANYONE CAN SEE WITH THE LATEST RECALLS THEY WILL HIDE OR NOT ACKNOWLEDGE THE PROBLEM. THEY ARE WORRIED ABOUT THEIR BOTTOM LINE. NOT THE CUSTOMER. SEE HOW MANY CHANGES AND SERVICE BULLETINS HAVE BEEN ISSUED DUE TO THIS OIL CONSUMPTION ISSUE. MY GM CASE # 71-1118075589. THEY TEND TO CLOSE THESE CASE NUMBERS QUICK. AND THEN THEY ASSIGN YOU ANOTHER CASE NUMBER EACH TIME YOU CALL CUSTOMER SERVICE TO HIDE THE FACT THEY HAVE PROBLEMS. WHEN DEALER DOES OIL CONSUMPTION I FIND THEY DO NOT SHOW ANYTHING BACK TO GM OR ATTACH A RECORD TO YOUR VIN #. LAST COUPLE OF TIME I SPOKE TO GM CUSTOMER SERVICE, THEY HAD NO RECORD OF ME EVER HAVING AN OIL CONSUMPTION PROBLEM. AND MY LAST CASE NUMBER DID NOT SHOW UP IN THEIR SYSTEM. ALL YOU HAVE TO DO TO SEE THE PROBLEM IS "GOOGLE " GM 5.3 OIL CONSUMPTION PROBLEM. YOU WILL FIND MORE THAN A FEW COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573416March 19, 2014
SEATS
THIS IS THE E-MAIL I SENT TO GM REGARDING THE PROBLEM WITH THE BACK SEAT AND HOW I FEEL THIS IS A SAFETY ISSUE. THEY DID NOT RESPOND TO MY E-MAIL SO BY THE 8TH DAY I CALLED AND THEY SAID THEY CLOSED THE CASE BASED ON WHAT THE DEALER SAID, "CONDITION DOES NOT REPRESENT A SAFETY HAZARD." I STRONGLY DISAGREED AND PURSUED IT FURTHER GETTING THE SAME ANSWER. HERE IS THE E-MAIL: I HAVE A 2007 SIERRA GMC WITH A BACK SEAT THAT HAS MOVEMENT (PLAY) IN IT DUE TO WHAT GM CALLS A "RATTLE CLIP" BREAKING. I QUESTIONED THE DEALERSHIP WHEN TAKING THE VEHICLE IN FOR A DIFFERENT REPAIR AND WAS TOLD THAT IT WAS JUST A RATTLE CLIP. I HAVE CALLED GM REGARDING THE SAFETY ISSUE AND WAS GIVEN AN AUTHORIZATION FOR A COVERED DIAGNOSTIC ON THE TRUCK. AGAIN, THE DEALERSHIP SAID, "FOUND 2 SEAT BACK RATTLE CLIPS BROKEN. CONDITION DOES NOT REPRESENT A SAFETY HAZARD." I DECLINED THE REPAIR BASED ON THE FACT THERE IS NO KNOWN CAUSE FOR THE FAILURE OF THESE CLIPS EXCEPT FOR THE SIMPLE FACT THEY ARE CHEAP PLASTIC. I DO NOT FEEL REPLACING A PLASTIC CLIP WITH ANOTHER PLASTIC CLIP WILL FIX THE PROBLEM. IT WILL ONLY BE A MATTER OF TIME BEFORE THEY FAIL AND THE SEAT HAS PLAY IN IT. I QUESTION IF THEY WOULD EVEN HOLD IN THE EVENT OF AN AUTOMOBILE ACCIDENT. WHEN STRAPPING IN A CHILD'S CAR SEAT THERE IS TO BE NO MOVEMENT IN IT IN CASE OF AN ACCIDENT FOR OBVIOUS SAFETY REASONS. I DO NOT SEE HOW A BACK SEAT THAT HAS A 1 1/2 INCH OR MORE OF PLAY IN IT IS NOT CONSIDERED A SAFETY ISSUE. I HAVE A VIDEO I WOULD LIKE TO E-MAIL YOU SO YOU CAN DETERMINE THIS FOR YOURSELF. I AM REQUESTING THEY ADDRESS THIS SAFETY ISSUE SO MY FAMILY AND ANY OTHER PASSENGERS CAN BE SAFE WHILE RIDING IN MY GMC. I WOULD LIKE TO POINT OUT ALTHOUGH THEY NAMED THIS PART A "RATTLE CLIP" IT SERVE MORE OF A PURPOSE THAN TO JUST STOP A RATTLE NOSE. IT SECURES THE BACK OF THE SEAT TO THE FRAME OF THE TRUCK SO THERE IS NO MOVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566703March 2, 2014
SERVICE BRAKES
I HAVE BOUGHT THE TRUCK USED I HAVE EMAILED GMC THAT I WAS HAVING ISSUE UPON DOING SO THEY HAD SENT ME A PHONE NUMBER TO CALL WHICH I TRIED AND IT SAID IT WOULD NOT LET ME FROM MY AREA I EMAILED THEM AGAIN AND THEY DID NOT REPLY. MY MASTER CYLINDER WENT OUT ON MY GMC SIERRA 1500 WT EXTENDED CAB AND I FOUND UPON REPLACING THE MASTER THAT THEY USED A 2006 MASTER CYLINDER ON WHAT THEY CALL A 2007 VEHICLE .. LOST THE BRAKES COMPLETELY NO WRECK. WHAT THEY DID DO WAS SEND ME A LETTER IN THE MAIL STATING MY BUMPER TO BUMPER WARRANTY WAS DUE TO EXPIRE HOW CONVENIENT FOR THEM. I TRIED HARD BECAUSE I WANT TO KNOW DID THEY USE 06 ON MY 07 TRUCK TO OBTAIN REPLACEMENT PARTS IT IS IMPORTANT. NOW A FEW MONTHS LATER I AM NOTICING THAT UNDERNEATH THE DRIVERS SIDE THAT ONE OF THE BRAKE LINES IS STARTING TO LEAK I STILL ONLY HAVE 48000 MILES ON THIS VEHICLE NO WAY NO HOW SHOULD THE LINES HAVE ROTTED OUT THIS EARLY OR CORRODED GMCS ANSWER IS IT IS OUT OF WARRANTY. BEING ON DISABILITY I WILL HAVE TO COME UP WITH CLOSE TO 300 DOLLARS TO REPLACE ALL THE LINES BEFORE THEY BLOW OUT AND CAUSE ME TO HAVE A MAJOR ACCIDENT WHICH GMC DOES NOT SEEM TO CARE THAT THEY HAVE INSTALLED DEFECTIVE PARTS THAT PREMATURELY FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566302February 27, 2014
AIR BAGS
TL* THE CONTACT OWNS 2007 GMC SIERRA K1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT IMPACT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 143000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562894February 4, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE CYLINDER HEADS WERE CRACKED AND LEAKED COOLANT INTO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553067November 20, 2013
SERVICE BRAKES
WHILE DRIVING THE TRUCK ON A RESIDENTIAL STREET, THE BRAKES COMPLETELY FAILED WHEN I DEPRESSED THE BRAKE PEDAL (IT WENT TO THE FLOOR) AND ATTEMPTED TO STOP. I LOST ALL NORMAL BRAKING ABILITY AND HAD TO STOP BY DOWN SHIFTING AND APPLYING THE EMERGENCY BRAKES. WHEN I GOT THE TRUCK STOPPED AND GOT OUT, I FOUND THAT THE BRAKE FLUID WAS POURING OUT ONTO THE GROUND. A QUALIFIED MECHANIC INSPECTED THE TRUCK AND FOUND THAT THE BRAKE LINES WERE RUSTED THROUGH AND HAD RUPTURED. HE WENT ON TO TELL ME THAT THIS PROBLEM IS A FREQUENTLY OCCURRING KNOW PROBLEM WITH GMC PICKUP TRUCKS AND THAT GMC REFUSES TO ACKNOWLEDGE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553088November 20, 2013
SERVICE BRAKES
WHEN TRAVELING THROUGH AN INTERSECTION AT A GREEN LIGHT ANOTHER VEHICLE ILLEGALLY ENTERED THE INTERSECTION. I SAW THE VEHICLE AND ATTEMPTED TO STOP BUT WHEN I HIT THE BRAKES THE PEDAL WENT DOWN TO THE FLOOR AND NO BRAKING ACTION OCCURRED. I WAS TOLD I BLEW A BRAKE LINE. THE CAR WAS REPAIRED OF THE DAMAGE FROM THE ACCIDENT BUT I HAD TO PAY FOR THE BRAKE LINE REPAIR. AFTER GETTING THE TRUCK BACK I BROUGHT IT BACK TO THE REPAIR SHOP FOR AN ALIGNMENT WITHIN A FEW DAYS. WHILE THE REPAIR SHOP WAS DRIVING THE CAR IN FOR THE ALIGNMENT A SECOND BRAKE LINE BLEW. THERE IS NOT A RECALL FROM GMC AND THERE NO REASON WHY THE BRAKES LINES SHOULD BE RUSTING OUT AND BLOWING ON A CAR THAT IS WELL MAINTAINED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10550273October 30, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 10 MPH, HE HEARD A LOUD POP AND THE VEHICLE THEN FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT A COMPONENT IN THE TRANSMISSION HAD FAILED. THE CONTACT WAS UNSURE OF THE EXACT COMPONENT. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549643October 26, 2013
SERVICE BRAKES
BRAKE LINE BURST WHEN I PUMPED BRAKE PEDAL PRIOR TO START OF TRAILERING A HORSE TRAILER. GMC DEALER STATED BRAKE LINES WERE RUSTED THROUGH. DEALER HAD INSPECTED VEHICLE WEEK BEFORE DURING TUNE-UP AND DID NOT NOTIFY ME OF RUST OR ISSUES WITH BRAKE AND FUEL LINES RUSTING IN GM TRUCKS. I FOUND REPORTED ISSUES WITH RUSTING BRAKE LINES IN GM TRUCKS PER MY OWN RESEARCH. BRAKE LINES ARE BEING REPLACED AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547663October 11, 2013
ELECTRICAL SYSTEM
LOOSES PARTIAL POWER. DOOR LOCKS CYCLE, GAUGES AND LIGHTS FLICKER, TURNS OFF CRUISE, IF RUNNING LIGHTS ARE OFF IT WILL TURN THEM ON ETC.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545172September 24, 2013
SERVICE BRAKES
BRAKE LINES RUSTED OUT RESULTING IN BRAKE FAILURE, LUCKILY IT HAPPENED AT A COMPLETE STOP ON THE SIDE OF A ROAD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541765September 4, 2013
FUEL SYSTEM, GASOLINE
2007 SIERRA WITH 5.3 LITER HAS EXPERIENCED TWO PLASTIC FUEL LINE LEAKS IN UNDER 37000 MILES. LEAKS SPRAY FUEL ONTO EXHAUST PIPE AREA. THIS TRUCK HAS NEVER BEEN OFF ROAD, USED TO TOW, ETC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537005August 23, 2013
STRUCTURE:BODY, WHEELS, SUSPENSION
THE REAR END WENT OUT AND FENDERS ARE COMING LOOSE UNIVERSAL JOINTS ARE GOING OUT REPLACED THEM, RADIO WENT OUT, FRONT BUMPER FELL OUT OF PLACE, FUEL RELAY SWITCH WENT OUT , WHAT HAPPENED TO GMC TOP OF THE LINE TRUCKS AND I'VE HAD GMC BEFORE AND NEVER HAD THIS PROBLEM AND HAD THEM FOR YEARS PART STORE DOES NOT HAVE RIGHT NUMBERS FOR UNIVERSAL JOINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535356August 14, 2013
FUEL/PROPULSION SYSTEM, STRUCTURE, ENGINE AND ENGINE COOLING
2007 GMC CREWCAB SIERRA WITH 5.3 LITER ,AUTO, HAS HAD THREE PLASTIC FUEL LINE FAILURES IN LAST TWO YEARS. AFTER DETECTING A FUEL ODOR, GAS WAS FOUND TO BE DRIPPING/SPRAYED IN THE AREA OF THE EXHAUST PIPE. APPEARS TO BE A FIRE RISK. SAME TRUCK WAS DELIVERED WITH WARPED FLEX PLATE, AND HAS EXPERIENCED MAJOR AND REPEATED A/C FAILURES. THIS TRUCK IS DRIVEN BY A 50'S FEMALE, HAS NEVER TOWED, BEEN OFF ROAD ETC. IT IS AT A REPAIR SHOP BUT HAS ABOUT 35000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502268March 10, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER, STRUCTURE:BODY
ONE OF THE ELECTRICALLY POWERED, FOLDING EXTERNAL MIRROR ASSEMBLIES BECAME INOPERABLE ON MY 2007 GMC SIERRA 1500 PICKUP TRUCK WHICH LED TO THE ENTIRE MIRROR ASSEMBLY BECOMING LOOSE. THE RESULT WAS THAT THE MIRROR ASSEMBLY WILL SLIGHTLY MOVE BACK AND FORTH WHILE DRIVING, CAUSING THE DRIVER TO ERRONEOUSLY SENSE MOVEMENT OF HIS VEHICLE OR ERRONEOUS MOVEMENT OF AN ADJACENT VEHICLE. THIS FALSE SENSING OF VEHICLE MOVEMENT IS VERY DISTRACTING, CAUSING A DRIVER TO LOSE FOCUS ON THE ROAD AND TO LOSE FOCUS ON THE OPERATION OF HIS VEHICLE. THE CONDITION IS DISTRACTING ENOUGH THAT IT MAY, IN SOME DRIVERS, INDUCE VERTIGO WHICH COULD LEAD TO CATASTROPHIC RESULTS. *TR ## VIN FAILED ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501183March 4, 2013
STRUCTURE
CRACKED DASHBOARD IN THE CORNER OF THE PASSENGER AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500966March 1, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ELECTRICAL SYSTEM FAILED. THE CONTACT STATED THAT ALL OF THE ELECTRICAL COMPONENTS IN THE VEHICLE FAILED FOR APPROXIMATELY 10 MINUTES BEFORE FUNCTIONING PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499769February 23, 2013
TIRES, TIRES:SIDEWALL
ON FEB 21,2013 MY WIFE WAS ON THE INTERSTATE WHEN A LEFT REAR TIRE EXPLODED,SHE WAS TO ABLE TO GET OFF THE ROAD AND SHE CALLED ME WHERE I CALLED FOR ROADSIDE ASSISTANCE,,I THEN DROVE THE 40 MILES TO WHERE SHE WAS AND HELPED CHANGE THE TIRE ,WHERE WE DETERMINED THE SIDEWALL LET LOOSE,THE TIRE WAS A GOODYEAR WRANGLER P265/70R17 113S ATS TIRE,AFTER READING SOME OF THE COMPLAINTS ON THIS PAGE,THIS TIRE SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492033January 9, 2013
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HEATER MOTOR CONTINUES TO RUN AFTER THE SWITCH IS TURNED OFF, THE BLOWER ONLY WORKS RANDOMLY. I UNDERSTAND THERE IS A RECALL FOR THIS ISSUE BUT MY VIN IS NOT INCLUDED. THIS SEEMS TO BE A PROBLEM IN A NUMBER OF DIFFERENT GM VEHICLES. THERE IS A CHANCE OF ELECTRICAL FIRE WITH THE BEING ABLE TO RUN WITH THE SWITCH OFF ALSO THE REPORT WOULD NOT PULL A LIST OF PARTS NOR WOULD IT PERMIT ME TO TYPE IN THE PARTS: HEATER MOTOR BLOWER RESISTOR, AND WIRING CONNECTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra