GMC Sierra Complaints (2018)

371 consumer complaints on file.

#11317154March 9, 2020
POWER TRAIN
I HAVE A 2018 GMC SIERRA DENALI, WHEN THE VEHICLE IS COLD, USUALLY FIRST THING IN THE MORNING, THE TRUCK STARTS OUT IN FIRST GEAR AND THEN FEELS LIKE IT LACKS POWER OR TRANSMISSION IS SLIPPING AND THEN BANGS INTO 2ND GEAR.THE MORE I DROVE THE TRUCK THE WORSE IT GOT. WHILE DRIVING DOWN THE ROAD THERE IS A VIBRATION WITHIN THE TRUCK. THE FASTER YOU GO THE MORE OF A VIBRATION YOU FEEL. DURING THE VIBRATION THE STEERING WHEEL IS NOT SHAKING AND WHEN YOU LET GO OF THE WHEEL THE TRUCK STAYS STRAIGHT, SO IT'S NOT THE FRONT END. TOOK THE TRUCK TO THE DEALERSHIP WHERE IT WAS PURCHASED, PELLEGRINO GMC, WHICH IS A 30 MINUTE DRIVE AND THEY COULDN'T DUPLICATE THE PROBLEMS. THE SERVICE ADVISOR WAS ADVISED PRIOR TO MY APPOINTMENT, THAT THE BANGING INTO GEAR ONLY HAPPENS WHEN ITS IS COLD. HE ADVISED ME THAT WHAT I WAS FEELING WAS A NORMAL SHIFT FOR MY TRUCK. I ADVISED HIM ABOUT THE SERVICE BULLETINS AND HE STATED THAT IT DIDN'T PERTAIN TO MY TRUCK.THE MECHANIC TEST DROVE MY VEHICLE FOR 13 MILES AND DIDN'T FEEL THE VIBRATION. HE CHECKED THE ENGINE CODES AND FOUND NONE. I HAVE HAD THE TRUCK A LITTLE OVER A YEAR AND IT HAS 6000 MILES ON THE ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311578February 26, 2020
POWER TRAIN
JUMPS INTO GEAR HARD FROM 1ST TO 2ND GEAR UNDER 25 MPH VERY DANGEROUS WHEN ON ICY ROADS AND ALSO DOWN SHIFTING COMING DOWN FROM A HILL RPM'S STAY HIGH EVEN THOUGH YOU AREN'T GOING VERY FAST LESS THEN 17000 MILES ON IT HAD IT TOO THE DEALER NOTHING THEY CAN DO JUST DOCUMENT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310865February 23, 2020
ELECTRICAL SYSTEM
MY TRUCK LOCKED ITSELF WITH THE ENGINE RUNNING WHEN I WAS PARKED IN THE DRIVEWAY. ALSO HAVE HAD THE BACK DRIVER SIDE WINDOW ROLL ITSELF DOWN PART WAYS WITHOUT ME INITIATING IT. ANOTHER OCCASION I PUT THE TRUCK IN GEAR TO DRIVE POSITION AND THE BRAKE OR SOMETHING HAD IT LOCKED PREVENTING ME FROM MOVING EITHER DIRECTION IE; DRIVE OR REVERSE. WAS THEN PARKED IN HOME GARAGE AND ATTEMPTING TO BACK OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302741January 29, 2020
SERVICE BRAKES
DEALER COMPLETED BRAKE SYSTEM RECALL ON 10-04-2019 N 192268490, NOW I READ ABOUT THE RECALL REPAIR MAY HAVE NOT FIXED PROBLEM, REQUEST ASSURANCE THAT PROBLEM IS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301911January 26, 2020
STEERING
VEHICLE WAS BEING DRIVEN WHEN SUDDENLY THE POWER STEERING QUIT WORKING AND VEHICLE WAS VERY DIFFICULT TO TURN WITHOUT EXTREME EFFORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301726January 24, 2020
UNKNOWN OR OTHER
REAR CAMERA ONLY WORKS INTERMITTENTLY AND NEVER EARLY MORNINGS WHEN TRUCK IS PUT IN REVERSE. A BLUE SCREEN COMES UP WITH 'SERVICE BACK UP CAMERA ' ON SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297820January 7, 2020
POWER TRAIN
TRANSMISSION SHIFTS VERY HARD FROM FIRST GEAR TO SECOND GEAR WHEN IN MOTION. IT ALSO HAS A VIOLENT SHUDDER WHEN IT IS TRYING TO SELECT A DIFFERENT GEAR, MOST APPARENT AROUND 35MPH. IF BRAKE ISN'T PRESSED HARD ENOUGH, SHIFTING OUT OF PARK COULD CAUSE VEHICLE TO RUN INTO SOMETHING DUE TO THE HARD SHIFT WHEN STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290510December 18, 2019
STRUCTURE:BODY, POWER TRAIN, WHEELS
I OWN A GMC SIERRA WHICH IS 14 MONTHS OLD, PURCHASED IN DUBAI UAE FROM ALGHANDI AUTO. THE LAST SERVICE FOR 40000 KMS WAS DONE ON AUGUST 8TH, 2019 AND NO PROBLEM WAS HIGHLIGHTED EXCEPT THE BATTERY THAT WAS SUBSEQUENTLY CHANGED. ON FRIDAY EARLY MORNING (SEP 27, 2019), WE HAVE ESCAPED A MAJOR ACCIDENT ON SHEIKH ZAYED ROAD ON ACCOUNT OF THE FRONT WHEEL AXLE THAT JUST BROKE/CAME APART WHILE DRIVING, CAUSING THE FRONT RIGHT WHEEL TO DETACH FROM THE VEHICLE, SUBSEQUENTLY SKIDDING TO THE RIGHT CAUSING MAJOR DAMAGE TO THE SUSPENSION AND MANY OTHER PARTS IN THE VEHICLE. THIS COULD HAVE CAUSED EVEN DEATH OF MY SON WHO WAS DRIVING THE VEHICLE. I WOULD APPRECIATE AN IMMEDIATE CALL FROM YOUR OFFICE TO RESOLVE THIS AS I AM NO LONGER INTERESTED IN DRIVING THIS CAR THAT CAN COST ME & MY FAMILY OUR LIVES. THIS NEEDS TO BE DONE IMMEDIATELY AS I WOULD OTHERWISE BE IN THE PROCESS OF SEEKING LEGAL ADVICE AGAINST GMC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289536December 16, 2019
POWER TRAIN
WHILE TRYING TO MERGE ONTO THE INSTERSTATE MY TRUCK STARTED LOST POWER AND STARTED TO CHUG. MY TRUCK SLOWED DRASTICALLY WHICH CAUSED A TRACTOR/TRAILER TO ALMOST RUN INTO THE BACK OF ME. THIS HAS BEEN AN ONGOING ISSUE THAT MY DEALERSHIP HAS ADDRESSED BY REFLASHING MY COMPUTER. TO MY KNOWLEDGE THE FIRST FLASH WAS FOR THE TRANSMISSION AND THE SECOND TIME WAS FOR THE FUEL INJECTORS. THE REPROGRAMMING HAS NOT FIXED THE ISSUE. I WAS TRYING TO MERGE WITH TRAFFIC ON I 80 IN UTAH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288075December 10, 2019
WHEELS
THE FACTORY WHEELS DO NOT GRIP THE ROAD. THIS WAS FROM DAY 1 OF GETTING IT BRAND NEW FROM THE DEALER. THIS HAS LED TO SPINNING THE TIRES, FISHTAILING, AND SLIDING WHILE BRAKING. THIS HAPPENS WITH EVEN MODERATE AMOUNTS OF PUSHING THE GAS PEDAL OR BRAKING WELL AHEAD OF A SLOW DOWN OR STOP IN TRAFFIC IN FRONT OF YOU. THIS IS VERY DANGEROUS AND TAKES AWAY THE DRIVERS ABILITY TO MANEUVER AS WE SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286375December 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. JONES BUICK GMC OF LANCASTER (1335 MANHEIM PIKE, LANCASTER, PA 17601, (717) 394-0711), TURNER BUICK GMC (612 E MAIN ST, NEW HOLLAND, PA 17557, (866) 680-8360) AND KEIM CHEVROLET INC (3265 LINCOLN HWY E, PARADISE, PA 17562, (717) 879-9614) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE AND WERE BEING SHIPPED TO THE NORTHERN STATES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282616November 27, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 GMC SIERRA 1500. WHILE DRIVING, THE VEHICLE FAILED TO SHIFT INTO GEARS, SWITCHING FROM V8 TO V4. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC BUICK GMC ARLINGTON (1400 E INTERSTATE 20, ARLINGTON, TX 76018, (817) 264-7782), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282647November 27, 2019
POWER TRAIN
THE TRUCK SHIFTS VERY HARD - FROM WHAT I'VE READ ONLINE, GM KNOWS OF THE ISSUE BUT WILL NOT "FIX" THE ISSUE -- ONLY 26K MILES ON THE TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282214November 25, 2019
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2018 GMC SIERRA 1500. WHEN THE CONTACT SHIFTED INTO DRIVE, THE VEHICLE LUNGED FORWARD WITH THE BRAKE PEDAL DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A HANDICAP SIGN. THERE WERE NO INJURIES. PRIOR TO THE CRASH, THE VEHICLE WAS TAKEN TO BILL KAY CHEVROLET (LOCATED AT 601 OGDEN AVE, LISLE, IL 60532, (630) 968-2900) TO BE DIAGNOSED DUE TO HARD SHIFTING. THE CONTACT WAS INFORMED THAT A TRANSMISSION RE-LEARN OF THE SOFTWARE WAS NEEDED TO CORRECT THE HARD SHIFTING; HOWEVER, THE FAILURE BECAME MORE PRONOUNCED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND DECLINED TO ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11281407November 20, 2019
SERVICE BRAKES, POWER TRAIN, STEERING
I WAS DRIVING UP HILL THE TRUCK LOST POWER DIED/SHUTDOWN SO I HAD NO POWER STEERING NO POWER BRAKES WE LIVE ON A COUNTRY RURAL ROAD. HAD THE TRUCK TOWED TO KENDALL CHEVROLET IN EUGENE OREGON WHERE IT HAS BEEN SINCE NOVEMBER 2 WITH ELECTRICAL ISSUES THAT THEY ARE TRYING TO PINPOINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281162November 15, 2019
POWER TRAIN
I EXPERIENCED FAILURE OF THE TRANSMISSION TO SIFT UP OR DOWN ON SEVERAL OCCASIONS BETWEEN 11/01/2019 AND 11/11/2019. ON 11/08/2019 I WAS MONITORING THE TRANSMISSION TEMPERATURE, AND WHEN THE TRANSMISSION TEMP REACHED 164 DEG, THE TRANSMISSION WOULD STOP SHIFTING PROPERLY AT 25 TO 30 MPH, AND THE TRANS TEMP WOULD JUMP TO 192+ DEG. TRANSMISSION SEEMED TO SLIP AND THE VEHICLE WOULD NOT ACCELERATE. RPMS JUMPED TO 3K-4K RMS BUT SPEED WOULD NOT CHANGE UP OR DOWN. CONTACTED THE DEALERSHIP AND MADE AN APPOINTMENT FOR 11/11. ON 11/11 I DROVE THE TO THE DEALER 10 MILES AWAY. I MONITORED THE TRANS TEMP AS I DROVE, AND NO SHIFTING ISSUES UNTIL JUST BEFORE REACHING THE DEALERSHIP (TRANS TEMP HAD REACHED 154 DEG). I ROAD WITH THE DEALER REP FOR A TEST DRIVE AND HE WAS ABLE TO DUPLICATE THE PROBLEM AT 30-MPH AND TRANS TEMP QUICKLY ROSE AGAIN TO OVER 192-DEG. DEALER REP TRIED TO USE THE MANUAL SHIFT OPTION BUT EVEN USING THAT HE WAS UNABLE TO GET THE TRANSMISSON TO SHIFT PROPERLY ANS ENGINE RPMS EXCEEDED 5K AND STAYED THERE UNTIL THE TRANSMISSION SHIFTED INTO GEAR. DEALER REP STATED THAT IS NOT GOOD DURING THE TEST DRIVE. ARRIVING BACK AT THE SERVICE DEPARTMENT THE DEALER REP THAT TEST DROVE THE VEHICLE TOLD THE SERVICE DEP AMANGER THE VEHICLE WAS NOT SAFE TO DRIVE. I WAS TOLD THE TRANSMISSION WOULD NEED TO BE TORN DOWN TO FIGURE OUT WHAT THE PROBLEM WAS AND IT MIGHT BE AFTER THE FIRST OF THE YEAR BEFORE THEY WOULD HAVE IT FIXED DUE ALACK OF PARTS DUE TO THE RECENT STRIKE, AND A BAG LOG OF VEHICLES ALREADY WAITING REPAIR PARTS. OTHER COMPLAINTS THAT SEEM TO MATCH MINE ARE NHTSA IDS: 11193281, 11230193, 11221668, AND 11205523. ISSUE IS A SERIOUS SAFETY ISSUE IF THE VEHICLE CANNOT ACCELERATE SAFELY TO MERGE WITH TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278880November 8, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2018 GMC SIERRA 3500. WHILE DRIVING APPROXIMATELY 60 MPH AND HAULING A TRAILER, THE ABS, SERVICE TRAILER BRAKE, SERVICE POWER STEERING, AND SERVICE STABILITRAK WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST BRAKING FUNCTIONALITY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED WHILE NOT TOWING A TRAILER. THE VEHICLE WAS TAKEN TO BUSTER MILES CHEVROLET (1884 ALMON ST, HEFLIN, AL 36264, (256) 781-4536) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO A WHEEL SPEED SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,068.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265682October 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROYAL MOORE BUICK GMC (1380 SE RIVER RD, HILLSBORO, OR 97123, (503) 648-1153) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256119September 17, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500. WHILE DRIVING 30-50 MPH UP A HILL, THE VEHICLE SHUDDERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 5,641. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255694September 16, 2019
POWER TRAIN
WHEN THE TRUCK IS DRIVEN FIRST THING IN THE MORNING THE TRANSMISSION SHIFTS FROM FIRST GEAR INTO SECOND GEAR THE TRANSMISSION SHIFTS VERY HARD OR HESITATES CAUSING THE DRIVER TO SURGE FORWARD ALMOST AS IF THE VEHICLE WERE HIT FROM BEHIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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