GMC Sierra Complaints (2011)

438 consumer complaints on file.

#10904382September 7, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS SHORTED RANDOMLY SINCE 2011. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO A SECOND DEALER. THE CONTACT HAD BEEN WAITING FOR YEARS FOR THE MANUFACTURER TO PROVIDE A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899788August 31, 2016
UNKNOWN OR OTHER
I PURCHASED THIS 2011 GMC SIERRA DENALI IN JULY OF 2014 FROM AN INDIVIDUAL, AND THERE WAS A SMALL CRACK ON THE DASH ALONGSIDE THE PASSENGER SIDE AIR BAG. IN THE LAST 2 MONTHS, THIS CRACK HAS ENLARGED SO THAT THE CRACK IS WIDE OPEN IN THE DASH AND I AM AFRAID IN A COLLISION THAT THE DASH WILL CRACK FURTHER AND SHARDS OF PLASTIC WILL SPRAY ON MYSELF OR PASSENGERS. THIS IS A SAFETY CONCERN, AND THIS NEEDS TO BE ADDRESSED AND REPAIRED. SEE ATTACHED PHOTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897380August 20, 2016
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD AROUND THE PASSENGER SIDE AIRBAG IS CRACKED IN 2 CORNERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896400August 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895498August 13, 2016
STRUCTURE:BODY
THERE IS A 4" STRESS CRACK IN THE DASHBOARD JUST HEAD OF THE GAUGE CLUSTER WHICH DEVELOPED A WEEK AGO. MY CONCERN IS TWO FOLD 1) THE CRACK WILL INCREASE IN SIZE REDUCING THE VALUE OF THE VEHICLE, 2) IN A IMPACT SITUATION, THE STRUCTURAL INTEGRITY OF THE DASH MAY BE COMPROMISED ALLOWING PIECES OF PLASTIC TO BECOME PROJECTILES, POSSIBLY DAMAGING OCCUPANTS OR DEFLATING THE AIRBAGS THEREBY REDUCING THERE EFFECTIVENESS IN A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895073August 11, 2016
FUEL SYSTEM, GASOLINE, STRUCTURE:BODY:ROOF AND PILLARS, ENGINE
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. THE VEHICLE WAS STARTED AFTER SEVERAL ATTEMPTS. IN ADDITION, THE ROOF OF THE VEHICLE WAS RUSTED. THE DEALER DIAGNOSED THAT THE FUEL INJECTOR WAS LEAKING AND GOING INTO THE CYLINDER. THE VEHICLE WAS REPAIRED UNDER WARRANTY; HOWEVER, A YEAR AND A HALF LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT ALL EIGHT FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A YEAR LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT RECEIVED THE SAME DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 09/22/16*LJ UPDATED 10/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894866August 10, 2016
AIR BAGS, STRUCTURE:BODY
I GOT IN MY TRUCK YESTERDAY AND NOTICED A CRACK IN THE DASH AT THE PASSENGER SIDE AIR BAG. THE CRACK WAS NOT THERE BEFORE. I AM CONCERNED THAT IF THE BAG DEPLOYS, THE CRACK IN THE DASH COULD BECOME A PROJECTILE OR CUT THE AIR BAG RESULTING IN A SERIOUS OR FATAL INJURY. MY TRUCK IS GARAGE KEPT AND IS NOT EXPOSED TO EXTREME TEMPERATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894726August 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892082August 1, 2016
UNKNOWN OR OTHER
CRACKING DASH IN MANY AREAS EXPOSING ELECTRICAL WIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891694July 29, 2016
UNKNOWN OR OTHER
THIS IS THE THIRD GM VEHICLE OF THIS YEAR MODEL RANGE THAT I HAVE OWNED. ALL 3 HAVE RESULTED IN CATASTROPHIC CRACKING OF THE DASH, ALL THREE IN EITHER EXACT, OR CLOSE TO EXACT LOCATIONS. THESE CRACKS ARE CONNECTING TO THE AIRBAG, AND CONNECTING TO THE INSTRUMENT PANEL RIGHT IN FRONT OF THE DRIVER FIELD OF VIEW. I HAVE POINTY SHARDS OF PLASTIC AND HOLES IN THE SIERRA I CURRENTLY OWN. I AM NO ENGINEER, HOWEVER I AM POSITIVE THAT IN THE EVENT OF AIRBAG DEPLOYMENT, OR A FORWARD IMPACT COLLISION THAT MYSELF AND/OR MY FAMILY WILL HAVE MUCH MORE TO WORRY ABOUT THAN JUST THE IMPACT. OUTSIDE OF OPERATIONAL USE, I DO NOT UNDERSTAND WHY GENERAL MOTORS WOULD CONTINUE TO BALK ON ASSISTANCE PROVIDED TO THEIR CUSTOMERS. I LOVE GENERAL MOTORS TRUCKS, AND I NEVER WANT TO OWN ANYTHING DIFFERENT, BUT MY FAMILY BEING HARMED AND/OR THE CONSTANT EYESORE OF SUCH A NICE VEHICLE APPEARANCE BEING TAINTED IS EFFECTING MY OVERALL OPINION. PLEASE DO NOT ALLOW MY FAMILY TO BE INJURED BY THE FAULTY DESIGN AND ENGINEERING OF THE INEVITABLE "SHATTERED DASH" OF THE GM'S THAT YOU GUYS HAVE COME TO KNOW OVER THE PAST 5 YEARS. IT IS ATROCIOUS AND AN ALL OUT SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891470July 28, 2016
UNKNOWN OR OTHER
MY 2011 GMC SIERRA DENALI DASHBOARD HAS CRACKED FROM AIRBAG ON PASSENGER SIDE TO THE SPEEDOMETER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888271July 25, 2016
AIR BAGS
TAKATA RECALL GM RECALL SIERRA AIRBAGS, WITH SPECIAL NOTE THAT I LIVE IN AND PURCHASED MY VEHICLE IN A HIGH RISK HIGH HUMIDITY AREA SOUTH CAROLINA BUT ARE FIGHTING BASIS OF TAKATA RECALL UNTIL THEY DO THEIR OWN TESTING. I CALLED DEALER AND GM DIRECTLY: NO FURTHER INFO. GM KEEPS STATING PARTS NOT AVAILABLE AND ARE NOT ADDRESSING CONCERN- THEY ARE FIGHTING THE REALITY TAKATA AIRBAGS ARE DEFECTIVE. FROM GM'S WEBSITE: SAFETY & NON-COMPLIANCE RECALLS WHAT'S THIS? 'GM RECALL #: '2049151 'NHTSA # '16V381 'DATE ISSUED: 'MAY 27, 2016 RECALL TITLE: PASSENGER AIRBAG INFLATORS RECALL DESCRIPTION: TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. ACCORDINGLY, GM WILL CONDUCT A RECALL OF ITS AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT, UNLESS GM IS ABLE TO PROVE TO NHTSA'S SATISFACTION THAT THE INFLATORS IN ITS VEHICLES DO NOT POSE AN UNREASONABLE RISK TO SAFETY. SAFETY RISK DESCRIPTION: THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. REPAIR DESCRIPTION: YOU WILL BE NOTIFIED WHEN THERE ARE PARTS AVAILABLE TO REMEDY YOUR VEHICLE. YOU CAN ALSO CHECK THE STATUS OF THIS RECALL AT MY.GM.COM/RECALLS. GM CONSIDERS YOUR VEHICLE SAFE TO DRIVE. ________________________________________ RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887933July 23, 2016
UNKNOWN OR OTHER
DASH IS CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887940July 23, 2016
STRUCTURE:BODY
BROKEN DASH BOARD AT PASSENGER AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887976July 23, 2016
AIR BAGS, STRUCTURE:BODY
DASHBOARD IS CRACKED DIRECTLY ADJACENT TO THE AIR BAG, I AM CONCERNED THAT PLASTIC PIECES OF DASHBOARD WILL BECOME DANGEROUS FLYING OBJECTS IN THE EVENT OF AN IMPACT THAT DEPLOYS THE AIRBAG. I HAVE BEEN TALKING WITH GM AND THE LOCAL DEALERSHIP FOR MONTHS NOW AND THEY WILL NOT ACCEPT RESPONSIBILITY. THIS IS A CONTINUING SAFETY ISSUE EXPERIENCED BY GMC SIERRA OWNERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882694July 5, 2016
UNKNOWN OR OTHER
CRACKED DASH BY AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882482July 4, 2016
UNKNOWN OR OTHER
FOR THE FULL TERM OF OWNERSHIP, WHILE IN THE ACT OF REFUELING, THE GAS FILL WOULD TRIGGER AND SHUT OFF GAS 10 TO 20 TIMES DURING FILL UP, AT EVERY MANUFACTURERED PUMP, NOZZLE OR GAS STATION IN CREATION, JUST AN ABSOLUTE JOKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882483July 4, 2016
STRUCTURE:BODY
BROUGHT TO DEALERSHIP FOR MANY ISSUES, ONE OF WHICH WAS THE SIDE MOLDING STARTING TO COME OFF ON ALL 4 DOORS, THEY HAD TO ORDER AND PAINT THE MOLDINGS SO IU RETURN OVER A HOLIDAY WEEKEND FOR THEM TO REPAIR. WHEN I SHOWED UP, THEY HAD ONLY DONE ONE SIDE AND IT WAS CROOKED, AND NOT THE SIDE THAT WAS WORSE. THAT WAS 2012 AFTER ONE YEAR, THEY SOON CAME OFF IN 2014 CURLING OFF THE TRUCK, THE REPLACED ONES, I TOOK CARE OF THE OTHER TWO AND THEY LOOKED GREAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882485July 4, 2016
SUSPENSION
IN ONLY 600 MILES THE SUSPENSION WAS BEGINING TO FEEL LIKE A BUCKBOARD, AND IF A GOOD ENOUGH SIZED POT HOLE WAS RUN OVER TRHE SOUND WAS SO LOUD AND THERE WAS A DISTINCT BELL GONG RATTLE. THE DEALER SAID THEY DIDN'T NOTICE ANYTHING PECULIAR, BUT FOR A TRUCK WITH 6000 MILES ONLY AND 1 YEAR, IT FELT 10 YEARS OLD, THIS PROBLEM NEVER WENT AWAY, AND INFACT GOT WORSE, MUCH WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882278July 2, 2016
STRUCTURE:BODY
DASHBOARD CRACKING ABOVE THE INSTRUMENT CLUSTER AS WELL AS ALONG THE PASSENGER AIRBAG. THE CRACKS GROW WITH EVERY CRACK IN THE ROADWAY AND ARE SEEMINGLY NOT ABLE TO BE PATCHED AS THEY GLUE THEY USE JUST WEARS OFF FROM THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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