GMC Sierra Complaints (2004)

582 consumer complaints on file.

#10298655January 7, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 GMC SIERRA SLT DURAMAX 2500HD. 92,000 MILES. WELL -MAINTAINED. WITH NO WARNING SPEEDOMETER READ FORTY MILES TOO LOW. WE THOUGHT WE WERE ENTERING THE FREEWAY AT 60, WHILE IN FACT WE WERE GOING 20. WE ALMOST GOT RAMMED BY A TRUCK. IT IS ILLEGAL TO GO 20 ON AN INTERSTATE. THIS REQUIRED SPEEDOMETER CLUSTER REPLACEMENT COSTING $529. GM REFUSED ANY COVERAGE OF THE COST. I SUGGESTED THEY COVER HALF THE CLUSTER PART, $175. THEIR CUSTOMER SERVICE SAID, "NO." IF THERE IS A SAFETY ISSUE, THIS WOULD BE IT! I UNDERSTAND THERE ARE SEVERAL LAWSUITS REGARDING THESE SPEEDOMETERS. OUR VIN IS ON THEIR "SILENT RECALL" LIST. NATIONAL HIGHWAY SAFETY TRAFFIC ADMINISTRATION SHOULD BE RESPONSIBLE FOR ISSUING OPEN ENDED RECALLS FOR SAFETY ITEMS SUCH AS THESE. THE MISSION IS TO PROTECT THE PUBLIC? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297004December 26, 2009
POWER TRAIN
TRANSFER CASE NV 246 INTERNAL OIL PUMP WEARS HOLE IN MAGNESIUM CASE AND LEAKS OIL COMPLETELY OUT OF TRANSFER CASE. OIL COATS UNDERSIDE OF VEHICLE INCLUDING HOT EXHAUST SYSTEM. SMOKE APPEARED FROM VEHICLE. TRANSFER CASE MADE ABNORMAL GRINDING NOISE AND THEN OVERHEATED DAMAGING INTERNAL COMPONENTS. TRANSFER CASE REQUIRES REPLACEMENT. VEHICLE WAS COMPLETELY DISABLED BECAUSE OF FAILURE. FIRE WAS AVERTED. VEHICLE MAINTAINED AT DEALER EXCLUSIVELY EXCEPT FOR OIL CHANGES. DEALER NEVER PROVIDED ANY INFO REGARDING POTENTIAL MAJOR DESIGN FLAW. REPAIR QUOTE FROM DEALER $2200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294626December 6, 2009
ELECTRICAL SYSTEM
WHILE DRIVING NOTICED THAT I WAS GOING FASTER THAN THE SPEEDOMETER SAID. FELT LIKE I WAS GOING AT LEAST 80 WHEN THE SPEEDOMETER SAID 45 MPH. KEPT WATCHING AND WHEN I CAME TO A STOP THE METER WOULD READ BELOW ZERO. TRIED RESTARTING THE TRUCK AND IT RESET TO ZERO BUT WHILE HOLDING A SET SPEED THE METER WOULD CONTINUOUSLY DROP. NEXT DAY WORKED FINE. 2 DAYS LATER I NOTICED THE METER DROP OFF AGAIN. WHEN I SHUT THE TRUCK OFF THIS TIME IT GOT STUCK AT 30MPH. DROVE FOR A LITTLE WHILE AND TRIED SHUTTING IT OFF AND STARTING IT AGAIN THIS TIME IT STAYED AT ZERO. IT TOLD THE WIFE NOT TO DRIVE IT UNTIL IT IS FIXED. I DON'T WANT HER IN THERE WITH MY CHILD IF THERE WAS A WRECK DUE TO NOT KNOWING WHAT SPEED THE TRUCK IS REALLY GOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294446December 3, 2009
STEERING
MY 2004 GMC SIERRA 1500 MAKES A LOAD CLUNKING NOISE WHEN THE STEERING WHEEL IS TURNED, I HAD THIS VEHICLE IN FOR REPAIR WHILE IT WAS UNDER WARRANTY AND IT KEPT RETURNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293475November 25, 2009
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2004 GMC SIERRA 1500 4X4 EXTENDED CAB / 37,828 MILES / DRIVEN IN PENNSYLVANIA - ABS ACTIVATES AT LOW SPEED (APPROXIMATELY 5 - 10 MPH) WHEN ATTEMPTING TO STOP ON DRY PAVEMENT. WHEN ABS ACTIVATES, THE TRUCK WILL NOT STOP AS EXPECTED AND HAVE NOT BEEN ABLE TO KEEP TRUCK FROM ENTERING INTERSECTIONS. PROBLEM IS INTERMITTENT BUT IS INCREASING IN REGULARITY. MECHANICS HAVE STATED THIS IS A COMMON PROBLEM WITH GM TRUCKS AND THE HUB WITH SPEED SENSOR WILL NEED REPLACED OR REPAIRED. ISSUE IS DETERMINING WHICH HUB AND SENSOR IS MALFUNCTIONING. A RECALL FOR THE SAME PROBLEM WAS ISSUED FOR 1999 - 2002 MODELS UNDER NHTSA CAMPAIGN ID# 05V379000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293243November 23, 2009
SERVICE BRAKES, HYDRAULIC
AT SLOW SPEED AS I'M COMING TO A STOP I'LL FEEL THE ABS BRAKES KICK IN AND THE PEDAL WILL GO DOWN SOME MORE AND STEERING WHEEL KICK TO THE LEFT AND THE TRUCK WILL MOVE A LITTLE FARTHER INSTEAD OF STOPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290474October 31, 2009
SERVICE BRAKES, HYDRAULIC
2004 GMC 1500 4X4 85,000 MI., BRAKES FEEL SOFT AND HAVE EXCESSIVE TRAVEL DURING EMERGENCY STOPPING OR WHEN TOWING. HAVE REPLACED FRONT PADS WITH MORE AGGRESSIVE PADS AND NO HELP, HAVE TRIED BLEEDING SEVERAL TIMES TO NO AVAIL. PERSONALLY THINK THE PROBLEM LIES IN THE LINES FROM THE MASTER CYL. TO ABS BOX AS THESE ARE FLEX STYLE LINES NOT HARD LINES, I HAVE BEEN IN THE AUTOMOTIVE REPAIR BUSINESS FOR 40 YEARS AND HAVE NOT HAD A PROBLEM SUCH AS THIS THAT I COULD NOT LOCATE A PROBLEM, ALL COMPONENTS APPEAR TO BE WORKING PROPERLY, IE: BOOSTER, MASTER CYL, ABS CONTROLLER, AND CALIPERS. I PERSONALLY KNOW OF SEVERAL OTHER VEHICLES FROM THESE YEARS WITH THE SAME PROBLEMS AND GM HAS NOT FIXED THE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289001October 19, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL* THE CONTACT OWNS A 2004 GMC SIERRA . THE COLUMN SHIFTER COULD CHANGE GEARS WITHOUT BRAKE APPLICATION. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 114743.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283050September 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, STEERING, POWER TRAIN
STEERING COLUMN CLUNKING, SPEEDOMETER NOT WORKING, TRANSMISSION STOPPED WORKING .EVERYTHING STARTED GOING WRONG ABOUT. 63,000 K . I HAVE 116,000 KNOW. 2004 Z71 CREWCAB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283188August 31, 2009
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
LETTER ON BEHALF OF CONSTITUENT REQUESTING ASSISTANCE IN DIFFICULTIES DEALING WITH GM REGARDING A MANUFACTURER'S DEFECT IN THE ELECTRICAL CIRCUITS IN HIS 2004 GMC K2500 PICKUP TRUCK. *NJ THE CONSUMER STATED THE VEHICLE STALLED FOR NO REASON WHILE DRIVING 70 MPH ON THE HIGHWAY. HE LOST ALL ELECTRICAL CIRCUITS, POWER STEERING AND BRAKES. AFTER 45 MINUTES, THE VEHICLE RESTARTED. THE NEXT DAY, THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE THE MECHANIC FOUND LOOSE PINS ON THE WIRING HARNESS CONNECTORS AT C107 AND C108. THE MECHANIC STATED HE DIDN'T BELIEVE THAT WAS THE CAUSE OF THE VEHICLE STALLING, BUT THEY WERE LOOSE. SINCE, THE FIRST FAILURE, THERE HAVE BEEN 10 MORE FAILURES. THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER WHERE IT HAS BEEN SINCE JULY 2, 2009 WITHOUT A SPECIFIC CAUSE BEING FOUND.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278985July 31, 2009
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
TL*THE CONTACT OWNS A 2004 GMC SIERRA DORMAX DIESEL (NA). THE CONTACT STATED THAT THE FUEL INJECTORS PRODUCE WHITE SMOKE. OCASSIONALLY, THE VEHICLE BECOMES DIFFICULT TO START. THE CONTACT SERVICED THE INJECTORS EVERY 10,000 MILES, BUT THE FAILURE IS PERSISTENT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY KEPT REPLACING THE INJECTORS, BUT TO NO AVAIL. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10278713July 29, 2009
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT PERFORMED ROUTINE MAINTENANCE ON THE VEHICLE AND OBSERVED THAT THE TRANSFER CASE (4 -WHEEL DRIVE) CONTAINED PINHOLES, WHICH LED TO AN INTERNAL FLUID LEAK. THE TRANSFER CASE FLUID LEVEL WAS COMPLETELY EMPTY. THE LOCKING CLIP FAILED, WHICH CONTRIBUTED TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TRANSMISSION SHOP AND THE TECHNICIAN REPLACED THE LOCKING CLIP. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278479July 27, 2009
PARKING BRAKE
THE PARKING BRAKE CABLE BROKE WHEN PUTTING OUR 2004 1500 GMC SIERRA INTO PARK. THE VEHICLE CAN NO LONGER BE PARKED AT AN ANGLE OR IT WILL ROLL. A PART HAS BEEN ORDERED BUT THE VEHICLE HAS NOT BEEN REPAIRED YET. GMC WAS CONTACTED BUT WE WERE TOLD THAT A RECALL FOR A SIMILAR SITUATION ONLY EFFECTS VEHICLES MADE IN 1999-2002. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278176July 24, 2009
ELECTRICAL SYSTEM
VEHICLE DIES FROM TIME TO TIME, AND WILL NOT START FROM 10 TO 45 MINUTES LATER AFTER THE ENGINE DIES. WHEN THIS HAPPENS THERE IS NO ELECTRICAL TO ANY OF THE STARTING CIRCUITS. THE FIRST FAILURE HAPPENED ON AN INTERSTATE HIGHWAY, SPEED SET AT 70 MPH, IN LEFT LANE. POWER STEERING LOST, POWER BRAKING LOST CONTROL OF THE VEHICLE WAS CRITICAL, MEDIAN WAS WOODED SO HAD TO STEER DEAD VEHICLE TO RIGHT LANE AND OFF HIGHWAY. THIS CONDITION HAS HAPPENED 11 TIMES AND THE LAST TWO WERE IN TRAFFIC, WITH THE NEXT TO LAST BEING IN A CURVE ON A 4 LANE UNDIVIDED STATE HIGHWAY AND COMING WITHIN INCHES OF A REAR END COLLISION. THE VEHICLE WAS FOUND TO HAVE LOOSE PINS AT CONNECTOR, BUT THE MECHANIC SAID HE WAS UNSURE THAT THIS WAS THE PROBLEM, THIS WAS AT THE FIRST FAILURE IN 2004. THE LAST TIME IT DIED WAS IN HEAVY TRAFFIC ON DALLAS NORTH TOLLWAY, RESULTING IN DODGING TRAFFIC. THIS VEHICLE IS CURRENTLY IN A LOCAL GM DEALERSHIP REPAIR SHOP AND HAS BEEN THERE FOR CLOSE TO ONE MONTH, WITH NO SURE CAUSE OF FAILURE. GM CUSTOMER ASSISTANCE CENTER SAID THAT THIS WAS THE ONLY GMC K2500 IN THE WORLD WITH THIS REPORTED PROBLEM. THIS VEHICLE FAILS AT VARIOUS TIMES AND DATES. BEGINNING ON 05/09/04 TO 06/28/09 AND WAS PLACED IN THE REPAIR SHOP ON 07/02/09 THIS VEHICLE IS UNSAFE DUE TO LOSS OF ALL POWER ASSIST AND DIFFICULT TO BRAKE AND STEER DURING THIS CONDITION. DURING VARIOUS REPAIR SHOP VISITS "NOTHING IS FOUND" EXCEPT THE DOWNLOAD SHOWS THAT THERE ARE SEVERAL FAILURES....... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272408May 30, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKE ENGAGE BELOW 5MPH ON DRY ROADS. INCREASES STOPPING DISTANCE DRAMATICALLY. TRUCK HAS LESS THAN 6,000 MILES. HAS BEEN OCCURRING FOR THE LAST 6 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270209May 28, 2009
SEAT BELTS
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT STATED THAT THE REAR SEAT BELT BUCKLE DOES NOT REMAIN FASTENED. HE IS WAITING ON THE MANUFACTURER TO DETERMINE IF IT CAN BE REPAIRED UNDER WARRANTY. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268396May 11, 2009
AIR BAGS
THE TRUCK WAS IN A CLOSE TO HEAD ON CRASH AND NEITHER AIR BAG DEPLOYED,STEERING WHEEL NOR GLOVE BOX AIR BAGS. THERE WAS A DEATH IN THE OTHER CAR. *TR
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
1
#10268260May 8, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A COMPLAINT WITH GMC. I AM HAVING PROBLEMS AS WELL AS OTHERS THAT I KNOW WITH THE 2003/2004 TRUCK. I HAVE A 2004 GMC SIERRA AND MY GAUGES DO NOT WORK. I WILL BE DRIVING DOWN THE HIGHWAY SHOWING I'M DRIVING 5MPH. MY OIL PRESSURE GAGE IS NOT RIGHT. I TALKED WITH DIFFERENT SERVICE GUYS FROM GMC DEALERSHIPS AND THEY SAID THEY WERE REPLACING THE PANEL CLUSTERS LEFT AND RIGHT IN THESE TRUCKS. GMC WILL NOT CONSIDER IT A RECALL. IT SHOULD BE! THEY KNOW ABOUT THIS PROBLEM THEY SHOULD BE HELD COUNTABLE OF IT. NOT THE CONSUMER! IT SHOULD NOT MATTER HOW MANY MILES YOUR TRUCK HAS. THEY HAVE A BAD PART IN OR INSTALLED IT WRONG THEY NEED TO FIX IT.. THANK YOU SO MUCH FOR YOUR TIME! I REALLY HOPE THAT YOU CAN GET THIS INSTRUMENT PANEL CLUSTER TO BECOME A RECALL.. THANKS AGAIN! P.S. SRY I JUST PUT TODAYS DATE IN THE INCIDENT BOX.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267902May 6, 2009
TIRES
I JUST PURCHASED A 2004 GMC 2500HD FROM A PRIVATE PARTY. I INSPECTED THE TIRES (COOPER DISCOVERER ATR, LT265/16R16 LOAD RANGE E, DOT#3DW8 C8C 2406) AND REVEALED THAT THE TREAD AND SIDEWALLS ON ALL FOUR TIRES WERE SEPARATING. I CONTACTED THE PREVIOUS OWNER WHO CONTACTED THE DEALER WHOM HE PURCHASED THE TRUCK FROM. THE DEALER TOLD HIM THAT I WOULD HAVE TO CONTACT COOPER TIRE COMPANY TO RESOLVE THIS ISSUE. UPON READING THE NHTSA COMPLAINTS AND RECALL HISTORY I REALIZE THAT IT IS USELESS TO CONTACT COOPER TIRE SINCE NHTSA HAS NOT MANDATED COOPER TO RECALL THE REST OF THE TIRES THAT WERE EFFECTED BY THE "BAD ROBBER" IN 2006. I WILL HAVE THE TIRES REPLACED AND PLACE THEM IN THE GARAGE FOR WHEN THE RECALL COMES OUT AFTER SOMEONE'S LIFE IS TAKEN DUE TO A FAILED TIRE AND A FAILED POLICY. I AM JUST GLAD THAT I INSPECTED THEM CLOSELY BEFORE I PUT MY FAMILY IN THE VEHICLE, ATTACHED THE 30 FOOT FIFTH WHEEL CAMPER AND HAD TO CLICK "YES" ON "WERE THERE ANY DEATHS OR INJURIES?" BELOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266582April 24, 2009
ELECTRICAL SYSTEM
SPEEDOMETER REGISTERS 0-70MPH WHEN VEHICLE SITTING AT DEAD STOP. REGISTERS ERRATIC WHEN VEHICLE IN MOTION. SOMETIMES READS CORRECTLY, OTHER TIMES COMPLETELY WRONG. HAVE DISCONNECTED BATTERY TO RESET SPEED SENSOR. NOTHING WORKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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