GMC Sierra Complaints (2014)

895 consumer complaints on file.

#11301172January 22, 2020
SERVICE BRAKES
THE BRAKE PEDALS BECOMES VERY STIFF AT LOW SPEEDS AND DOES NOT BRAKE PROPERLY. I REAR ENDED A VEHICLE AT 15 MILES AN HOUR BECAUSE THE TRUCK DID NOT STOP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11300382January 20, 2020
ELECTRICAL SYSTEM
THE REAR SLIDING WINDOW STOPPED WORKING AFTER I TRIED TO OPEN IT USING THE SWITCH LOCATED NEAR THE REARVIEW MIRROR. IT HAD ONLY BEEN OPENED LESS THAN 12 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300379January 19, 2020
SEAT BELTS
REAR SEAT BELT IS NOT RETRACTING PROPERLY. SLACK REMAINS IN THE SEAT BELT WHEN FASTENED. OCCUPANT HAS TO MANUALLY FEED THE BELT INTO THE OPENING TO ALLOW THE BELT TO TIGHTEN, BUT ANY TIME THE OCCUPANT MOVE, CAUSING THE BELT TO EXTEND, THERE IS SLACK INTRODUCED AGAIN, THE SEAT BELT RATCHET WILL NOT RETRACT THE SLACK, AND THE BELT DOES NOT REMAIN FIRMLY IN PLACE. THIS HAPPENS IN ALL DRIVING CONDITIONS, PARKED OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299746January 16, 2020
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT AN UNDISCLOSED SPEED, THE POWER ASSIST CEASED WHILE THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT'S HUSBAND STATED THAT THE STEERING WHEEL BECAME FIRM AND WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE SERVICED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON FURTHER INVESTIGATION, THE CONTACT DISCOVERED RECALL NHTSA CAMPAIGN NUMBER: 14V246000 (STEERING) WHICH SHE LINKED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299766January 16, 2020
AIR BAGS
THE SERVICE AIRBAG WARNING LIGHT CAME ON AND TOOK IT INTO A DEALERSHIP TO FIGURE OUT WHY (NEVER BEEN IN AN ACCIDENT). THE FRONT PASSENGER OCCUPANCY SENSOR IS MALFUNCTIONING. THIS WOULD MEAN IN AN ACCIDENT, THE AIRBAGS WOULD NOT BE DEPLOYED BECAUSE THE SENSOR ISN'T ABLE TO DETECT IF THERE IS A PASSENGER THERE OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298911January 13, 2020
SERVICE BRAKES
THIS ISSUE RELATES WITH A RECENT RECALL WITH THE GM BRAKE SYSTEM (NHTSA CAMPAIGN NUMBER: 19V645000 / GM RECALL NUMBER: N192268490). THE RECALL FIX BY GM FAILS TO FULLY FIX THE PROBLEM AS ADDITIONAL REPAIRS ARE REQUIRED TO MAKE THE VEHICLE SAFE AGAIN. THE INCIDENT BEGAN WHEN GOING DOWN A HILL AT LOW SPEED. A MESSAGE CAME ON THE DASH THAT SAID "SERVICE BRAKE ASSIST" AND THE BRAKES SEEMED TO LOSE POWER WHICH REQUIRED THE DRIVER THE USE BOTH FEET TO PUSH DOWN ON THE BRAKE PEDAL TO PREVENT A CRASH INTO THE CAR IN FRONT. THE BRAKES REGAINED NORMAL FUNCTION FOR A WHILE THEN A FEW MILES LATER THE SAME PROBLEM OCCURRED. THIS WENT ON FOR FOR A WHILE LONGER UNTIL THE NEED TO USE BOTH FEET TO ACHIEVE FULL STOPPING POWER WAS PERMANENT. DRIVER PULLED OVER AND, THROUGH AN INTERNET SEARCH, DISCOVERED MANY OTHERS HAD THE SAME PROBLEM AND A RECALL HAD BEEN ISSUED. AN APPOINTMENT WAS MADE WITH A LOCAL GM DEALER AND THE VEHICLE WAS DROPPED OFF FOR REPAIR. THE GM DEALER CALLED THE DRIVER AND INFORMED HIM THAT ADDITIONAL REPAIRS, BEYOND THE RECALL INSTRUCTIONS, WERE REQUIRED FOR THE VEHICLE'S BRAKES TO FUNCTION ADEQUATELY AND SAFELY. THIS INCLUDED REPLACING THE BOOSTER PUMP, BRAKE PADS, TO "RELINE THE FRT BRAKES AS NEEDED."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298830January 12, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
WATER LEAKED THROUGH THE 3RD BRAKE LIGHT AND STAINS THE HEADLINER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298610January 11, 2020
EXTERIOR LIGHTING
THE HEADLIGHT ILLUMINATION IS INADEQUATE BOTH ON LOW AND HIGH BEAMS. JUST UPGRADED FOR THE 2ND TIME THE BULBS FOR WHICH I HAVE ASCERTAINED THAT THE ILLUMINATION DOESN'T PROVIDE FOR MY PERSONAL SAFETY AS WELL AS FOR THE PUBLIC AT LARGE. THIS IS NOT MERELY MY OWN OBSERVATION BUT FOR ALL THOSE WHO EITHER DRIVE OR ARE PASSENGERS IN THIS VEHICLE. ACCORDING TO THE PUBLIC FORUMS FOR THIS PARTICULAR PROBLEM...THEY HAVEN'T FOUND ANY CORRECTIVE SOLUTION. PLEASE, I IMPLORE YOU TO REVIEW AND FIND SOME SOLUTION TO GM'S INHERENT PROBLEM. IF PEOPLE HAVEN'T BEEN INJURED AND OR MORE SERIOUSLY (KILLED), IT IS ONLY A MATTER OF TIME. I CURRENTLY HAVE 60 K MILES ON THIS VEHICLE WHICH I PURCHASED USED FROM A DEALER WITH 20K MILES. I HAVE HAD 2 INDEPENDENT GM DEALERSHIPS LOOK AT THIS PROBLEM WITHOUT ANY CORRECTIVE ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298386January 10, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING CEASED INTERMITTENTLY, WHILE THE STABILITY TRACK CONTROL AND STEERING REDUCE POWER WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO CAMBE CHEVROLET BUICK 704 S HEATON ST, KNOX, IN 46534, (574)207-4109, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE BATTERY WAS REPLACED AND THE ELECTRONIC POWER STEERING MODULE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) AND NHTSA CAMPAIGN NUMBER: 17V414000(STEERING) WERE REFERENCED AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298262January 9, 2020
ELECTRICAL SYSTEM
I WENT TO OPEN THE ELECTRIC REAR SLIDING WINDOW, AND IT STARTED TO OPEN, THEN IT STOPPED HALFWAY OPEN, WITH A BLACK CABLE HANGING DOWN. MY TRUCK ONLY HAS ABOUT 23,000 MILES ON IT, AND HAVE ONLY OPEN IT LESS THAN 12 TIMES. IT STILL DOESN'T WORK. I TRIED TO COMPLAIN TO GENERAL MOTORS CORP. CUSTOMER SERVICE, WITH THEM TELLING ME THAT IT WOULD COST ME $542.65 WITH GM ASSISTANCE. THIS IS REDICULOUS. IT MUST HAVE BEEN INSTALLED WRONG, OR IT WAS DEFECTIVE. I WAS STOPPED AT MY HOUSE WHEN THIS HAPPENED. I'VE MADE SEVERAL CALLS TO THE CUSTOMER SERVICE, SPEAKING TO SEVERAL REPRESENTATIVES, AND I KEEP GETTING THE SAME ANSWER, THATI WILL NEED TO PAY TO HAVE THE WHOLE WINDOW REPLACED (NOT FIXED). I WOULD LIKE TO KNOW IF THERE ARE OTHER COMPLAINTS ABOUT THIS SAME ISSUE FROM OTHER CUSTOMERS. THE DEALER THAT QUOTED ME THE COST WAS SANBORN CHEVROLET, IN LODI, CA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297445January 6, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM, WHICH MADE IT DIFFICULT TO SEE WELL AT NIGHT WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH HALOGEN BULBS. THE CONTACT UPGRADED TO LED BULBS, BUT THE ILLUMINATION DID NOT GET BRIGHTER. THE VEHICLE WAS TAKEN TO CHARLIE'S CHEVROLET (877-688-4621, LOCATED AT 1412 U S 202, WINTHROP, ME 04364) WHERE THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE TEST WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT UPGRADED TO HID BULBS ON HIS OWN, WHICH OFFERED BETTER LIGHTING THAN THE ORIGINAL BULBS. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296645January 2, 2020
ELECTRICAL SYSTEM
OWNED TRUCK FOR ONE YEAR, BOUGHT USED AT DEALERSHIP. WITHIN 6 MONTHS, THE SERVICE STABLILITRACK MESSAGE POPPED UP WHILE ON HIGHWAY AND POWER STEERING DIMINISHED. CRUISE CONTROL WOULD TURN OFF WHEN USING THE BLINKERS TO CHANGE LANES. PUT A NEW BATTERY IN AND THINGS WORKED WELL UNTIL YESTERDAY WHEN ON THE HIGHWAY AND THE SERVICE STABILITRACK MESSAGE CAME BACK AGAIN WHEN I USED MY TURN SIGNAL TO CHANGE LANES WHILE USING THE CRUISE CONTROL. THE CRUISE CONTROL ALSO TURNED ITSELF OFF. WENT TO PARK AND THE TRUCK SHUT DOWN FOR ONE SECOND AND SEEMED TO REBOOT. IT DROVE FINE AFTER THAT BUT SCARED THE [XXX] OUT OF ME. LUCKILY NO ONE WAS AROUND. THE HEADLIGHTS HAVE ALSO DIMMED WHEN PUSHING THE BRAKE PEDAL. I SEE THERE WAS A RECALL BUT I DON'T KNOW IF THIS TRUCK HAD IT FIXED AT THAT TIME OR NOT. THE WEBSITE TELLS ME THERE IS ONLY ONE OPEN RECALL BUT FOR THE BRAKE SYSTEM AND THIS SEEMS TO BE AN ELECTRICAL PROBLEM NOT BRAKES. I AM CONTACTING THE DEALERSHIP BUT I DOUBT THEY WILL HAVE AN ANSWER AND WILL WANT TO CHARGE ME FOR SOMETHING THAT APPEARS, ACCORDING TO THIS SITE AND OTHERS, TO BE A MAJOR ISSUE FOR THIS VEHICLE MODEL. *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296650January 2, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO SIMPSON BUICK GMC OF BUENA PARK (6600 AUTO CENTER DR, BUENA PARK, CA 90621) FOR AN OIL LEAK AND THE GASKET WAS REPLACED. AFTERWARDS, THE VEHICLE WOULD SHUDDER WHEN REVERSING AT A LOW RATE OF SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER TO BE SERVICED; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 408.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296662January 2, 2020
ELECTRICAL SYSTEM, STEERING
WHEN TRUCK IS AT LOW RPM (USUALLY TURNING INTO PARKING SPOT SLOWLY) TRUCK WILL SHUT OFF. ITS PULLING TO MUCH POWER FROM CPU OR ALTERNATOR AND KILLING TRUCK. THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291368December 26, 2019
STEERING
WHILE TRAVELING TO DENVER COLORADO, MY POWER STEERING SHUT OFF AT RANDOM ON THE INTERSTATE. I PULLED OVER AND TURNED MY VEHICLE OFF, AND IT CAME BACK ON. A FEW DAYS LATER WHILE DRIVING IN THE SNOW, IT WENT OUT PERMANENTLY AND I WAS STRANDED UNTIL A TOW TRUCK ARRIVED. IT TOOK 3 DAYS TO GET MY TRUCK FIXED, AND THE WHOLE STEERING SYSTEM, RACK AND PINION, HAD TO BE REPLACED. IT COST ME OVER $2,500 TO FIX AND GET BACK HOME SAFELY. I WAS TRAVELING ON A STRAIGHT ROAD AT 75MPH ON I-70 WEST WHEN THE STEERING WENT OUT THE FIRST TIME. THE SECOND TIME, I WAS MAKING A LEFT TURN AND IT WENT OUT AND NEARLY CAUSED A WRECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290354December 20, 2019
POWER TRAIN
THE ENGINE LIGHT STAYED ON AFTER THE TRUCK HAD AN OIL CHANGE AT THE DEALERSHIPTECHNICIAN CHECKED AND FOUND OIL PRESSURE CONTROL VALVE SOLENOID CIRCUIT OPEN TECHNICIAN SCAN FOR CODES AND DC TCPO6 DA IS SNAP TECHNICIAN PERFORMED SYSTEM TEST AND MEASURE THE RESISTANT OF THE OIL PRESSURE CONTROLS SOLENOID AT X15 FOR THE SOLENOID AND THE INTERNAL HARNESS READ OPEN TECHNICIAN REMOVED THE OIL PAN AND FOUND THE SOLENOID CONNECTION HAS BEEN DISCONNECTED WHICH WAS NOT PROPERLY ASSEMBLED AT THE MANUFACTURE AND TECHNICIAN ALSO DISCOVERED TRANSMISSION LINES LEAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290084December 19, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG INDICATOR ILLUMINATED ON THE PASSENGER SIDE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289850December 18, 2019
SEATS
HAD THE HEATED SEATS TURNED ON ONE DAY, ALL OF A SUDED FELT A REALLY HOT SENSATION ON MY LOWER BACK. I TURNED THEM OFF THOUGHT IT WAS JUST GETT TO HOT. GOT IN THE TRUCK A COUPLE OF DAYS LATER. THE HEATED SEAT ELEMENT BURNED A HOLE RIGHT THRU THE LEATHER, EVEN MELTED A SPOT ON MY SWEATER. DEALER SAID THEY HAVE NEVER HEARD OF THIS ISSUE ONLY $800 FOR NEW COVERS AND HEAT ELEMENTS. MY BROTHER HAS A SILVERRODO SAME YEAR, HIS HEATED SEATS STOPED WORKING ALL READY ALSO.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11288844December 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
DURING NORMAL DRIVING IN TOWN AND ON HIGHWAY, STABILLITRAK DEACTIVATES, POWER STEERING ASSIST DEACTIVATES AND THE STEERING BECOMES VERY DIFFICULT, AIRBAGS DEACTIVATE, TURN SIGNALS BECOME INOPERABLE, RADIO SHUTS OFF, AIR CONDITIONING SHUTS OFF. THIS HAPPENS WHILE AT SPEED ON THE HIGHWAY AND AT SLOW SPEEDS. IT IS ESPECIALLY DANGEROUS WHEN MAKING SLOW TURNS AS THE POWER STEERING GIVES OUT AND THE TRUCK INSTANTLY BECOMES NEARLY UNCONTROLLABLE (UNCONTROLLABLE FOR MY WIFE) IN THE MIDDLE OF THE TURN. I HAVE TAKEN THE TRUCK TO THE DEALERSHIP AND THEY SAID NOTHING IS WRONG AND THE BEST THEY COULD DO WAS PERFORM A SERVICE BULLETIN. ISSUE WAS NOT CORRECTED. I FOUND THAT THERE WAS A NEW BULLETIN THAT HAD A FIX FOR THE G218 GROUND. I CUT BACK THE SOUND DEADENING FROM THE GROUND, YET THAT DID NOT FIX THE ISSUE EITHER. THE TRUCK HAS DONE THIS DOZENS OF TIMES AND IS INCREDIBLY UNSAFE TO DRIVE. HOW CAN LOSING STEERING, AIRBAGS, STABILITY CONTROL, TURN SIGNALS, ETC. NOT BE A SAFETY CONCERN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288323December 11, 2019
UNKNOWN OR OTHER
AC PROBLEM - MY AC JUST WENT OUT FOR THE THIRD TIME SINCE I BOUGHT THIS TRUCK NEW IN 2013. I WENT TO HAVE IT REPAIRED AND WAS QUOTED ~$1,000 FOR A NEW AC CONDENSER. AFTER RESEARCHING ONLINE, IT LOOKS LIKE THIS IS A VERY COMMON AND EXPENSIVE PROBLEM THAT GM HASN'T RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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