GMC Sierra Complaints (2021)

671 consumer complaints on file.

#11697413November 4, 2025
ENGINE
Took the vehicle to the dealer because of an engine noise. It had issues with the valves knocking when it had around 1000 miles. I took it in and now the truck has around 67,000 miles and I’m being told it needs a new engine because of a bent rod in the engine. I was told that I need a new engine. Previously I had a lot of other issues with the front wheel hubs clicking. But, this truck didn’t even make it to 5 years and now it needs an engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697309November 3, 2025
ENGINE
I own this 21 GMC Sierra with a 6.2L. This vin is not part of your current recall. But my truck is at a dealership waiting on a replacement engine. I was told that the engine locked up in the bay. Not sure if any lights came on before the engine failed, the dealer did not go into that much of detail. The truck is sitting outside waiting on the engine, not sure if gm made then do any failure analysis or just said its a 6.2 were sending an engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696993November 2, 2025
ENGINE, POWER TRAIN
My wife was driving at highway speeds with all are kids when the trucks motor suddenly loss all power all check engine lights illuminated and what I'm assuming had major engine failure causing rod knock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696338October 29, 2025
POWER TRAIN
The contact owns a 2021 GMC Sierra 2500. The contact stated that while driving at 50 MPH, the contact was pulling a trailer that he had loaded, and he drove around a curve, the gear shifted down independently, and the trailer pushed the vehicle off the right side, causing him to crash into a post and embankment. The contact mentioned he was able to shift the gear into Four Wheel Drive to get back on the road. The contact mentioned he pulled over to the right side of the road, exited the vehicle to inspect, and noticed damage to the vehicle and the trailer. The contact stated no air bag deployed. The contact stated that he sustained injuries left arm and neck, causing his muscles to tighten. No medical attention was required. The contact stated no police report was filed. The contact mentioned that the vehicle was previously repaired for a manufacturer's recall with the transmission, but failed to prevent the failure. The contact was relating the failure to NHTSA Campaign Number: 24V797000 (POWER TRAIN). The vehicle was serviced by the dealer, but the remedy failed to repair the vehicle. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11695909October 27, 2025
ENGINE
On [XXX], at approximately 15,873 miles and while on the freeway approximately 30 miles from my home, my GMC Sierra 1500 with the L84 engine experienced a failure of the DFM lifter assembly. This required a significant engine disassembly and the replacement of multiple valvetrain components. This repair was performed at Gold Rush Chevrolet in Auburn, CA, as documented in the enclosed service invoice. GM has issued Technical Service Bulletins and product communications addressing similar lifter failures in Gen V small-block V8 engines with DFM/AFM, including Service Update N212353840, PIP5776, #19-NA-219, and related updates. Industry coverage and owner reports and current Class Action Lawsuits indicate that these failures can recur, even after initial repairs, due to the high cycling frequency of the DFM lifters. Given the nature of the defect and GM’s documented acknowledgement of the issue, I am requesting that GM extend the powertrain warranty coverage for the engine and related valvetrain components for a period of 10 years,100,000 miles as a goodwill policy adjustment. A warranty extension would ensure customer confidence and protect against the significant cost of a repeat failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694696October 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V27400 (Engine and Engine Cooling). The vehicle was taken to the dealer, where the contact was informed that the vehicle failed an inspection. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact was advised that parts were not yet available. The contact was advised that it was unsafe to release the vehicle to the contact with the recall unrepaired. The contact was advised that the repair would take two weeks for completion. The contact stated that the vehicle had been at the dealer for more than two months. The manufacturer was made aware of the issue but provided no assistance. The contact stated that he needed the vehicle to use. The contact was advised that the vehicle was number 1,000 on the list for the repair. The failure mileage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694701October 21, 2025
ENGINE
After having transmission issues which was replaced under warranty, within 300 miles, the engine failed. The vehicle has now been sitting at the dealership since October 7, 2025 waiting for a replacement engine. There is no timeline available for the replacement engine as they are currently backordered. Absolutely ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694346October 19, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
I just took my 2021 GMC Sierra 1503.0 Duramax diesel into Faulkner Nissan, today 10/18/2025 m, to have that recall fixed. I picked it up from the dealership and drove about 10 miles before it went into limp mode and reduced power mode while I was driving and started to shift very roughly and I’ve never had any issue like this before they supposedly fix this recall, I think the software patch made it worse in my case. Now my vehicle is throwing a bunch of different transmission error codes, that it has never produced , and it is going into reduced power mode,as I’m driving and going into limp mode as I’m driving, which you never has done before And it feels like it’s stuttering in early gears now and the idle was really rough it didn’t idle at a specific spot it went from 800 to 1300 back down to 800 when it should’ve just been idle at 800. I don’t know what to do. It seems like this recall made the problem worse for me and my truck in this case, I don’t know what to do and I don’t know where to go. I hope you guys can help us. Please make GMC take responsibility Before somebody gets killed. If they haven’t already this issue is extremely DANGEROUS AND I’M SURE IS DESTROYING THE TRANSMISSION. I don’t feel comfortable driving my family in my vehicle anymore because of this issue it is terrifying….
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694348October 19, 2025
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
I was driving at highway speeds probably doing 55 and another vehicle pulled out in front of me forcing me to slow down rapidly. That’s when my wheels locked up and my vehicles wheels locked up in the middle of the highway. Screeching tires, almost like the vehicle went into park for a second. After about two seconds, I was able to continue driving a highway speed no check engine lights no error codes. It felt like I just hit something nearly gave me a heart attack. My family was in the car. It felt like we all almost died. It was terrifying. This transmission issue recall situation has happened to me more times than I can count. Now it’s almost a guarantee that if you have to shift too hard too fast it locks up the differential and it is terrifying. Every time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694350October 19, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
This was the first time I had ever experienced the rear differential locking up at highway speeds in my truck. It was probably the day after I bought the truck. I was going down route one southbound going probably around 60 miles an hour and the wheels locked up and the vehicle felt like it was gonna come to a screeching hole. It felt like I hit something And then the wheels unlocked and it allowed me to keep driving. I thought that I might have hit the cruise control button on the steering wheel by accident and chopped it up to operator error which now I know is one of the most dangerous recall issues I’ve ever had to experience or indoor. Thank goodness my family was not with me at the time. But these issues continued on for months…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693232October 14, 2025
UNKNOWN OR OTHER
The retractable running board on the driver side retracted well my 3-year-old daughter was climbing into the back of the truck. She then fell off and to the ground. On more than one occasion, I was standing on the retractable running board on the driver side. I was buckling my daughter up in her car seat. The running board retracted in without me doing anything. I did not touch the door and had the driver's side driver door and passenger door open at the same time. This has also happened when just the passenger door was open. The running board retracts and knocks my shins into the truck body. This is quite dangerous and could easily cause great harm. I am not the only one with this issue and have read numerous complaints in online forums. I came across a potential remediation of the problem in an online forum. That remediation included disconnecting the rear toes switch that moves the running board towards the back of the truck, allowing a person to easily reach items that have slid all the way to the front of the bed. Since I disconnected that I have not had a problem with the driver side running board. The passenger side running board is not exhibiting this behavior. For clarity, the running boards are the factory installed running boards, not an aftermarket running board. Please get GM to fix this blatantly obvious safety concern. Thank you very much.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693377October 14, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
DTC CODE P1098 PRESENT RELATED TO FAULTY COOLANT CONTROL VALVE ON 3.0 DURAMAX DIESEL ENGIINE. THIS IS A KNOWN ISSUE WITH THIS ENGINE AND IS SUPPOSED TO BE COVERED UNDER THE 100K MILE POWERTRAIN WARRANTY. PREVIOUSLY TOOK VEHICLE INTO DEALERSHIP FOR REPAIR INVOLVING REPLACEMENT OF THE COOLANT CONTROL VALVE BUT WAS TOLD REPROGRAMMING OF THE ECM WAS REQUIRED FIRST STEP PER GM REPAIR BULLETIN. REPROGRAMMING COST ME $195 AND WAS TOLD THIS WAS NOT COVERED UNDER THE 100K POWERTRAIN WARRANTY. NOW, A FEW MONTHS LATER, THE SAME ISSUE AND DTC CODE P1098 HAPPENED AGAIN WHILE DRIVING ON FREEWAY AT FREEWAY SPEEDS AND CAUSED VEHICLE COMPUTER TO LIMIT SPEED OF THE VEHICLE WHICH CAUSED HAZARDOUS SITUATION IN CONSTRUCTION ZONE AS WAS NOT ABLE TO MAINTAIN SPEED OF TRAFFIC WHILE TOWING TRAILER WITH BOAT. I ALSO UNDERSTAND THAT GM HAS ISSUED SPECIAL EXTENDED WARRANTY RELATED TO THIS COOLANT CONTROL VALVE IN SEPTEMBER 2025 WHICH EXTENDS THE WARRANTY COVERAGE UP TO 15 YEARS AND/OR UP TO 150K MILES BUT I WAS TOLD AT THE DEALERSHIP THAT MY VIN# DOES NOT QUALIFY FOR THIS EXTENDED COVERAGE FOR SOME UNKNOWN REASON?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692524October 10, 2025
ENGINE
Vehicle showing signs of a failing coolant flow control valve and/orcoolant temperature sensor. - AC takes a long time to cool down - Engine fan will stay on after the vehicle is shut off - I often see the notice of “A/C Off Due To High Engine Temp” From what I can find, this issue I’m experiencing is a known point of failure in this vehicle make/model/year. On 10/10/2025, I took the vehicle to Fountain Buick GMC Service in Orlando, FL. The service manager recognized the symptoms immediately, and even knew right away that the part to fix it was on back order - further bolstering that it is an issue that GM is aware of and deals with regularly. Per the service manager, GM’s initial response was to issue a “pay to play” software update that is covered under the 3yr/36,000 warranty, but not the 5yr/100K. Out of warranty, this “solution” costs $499.99, and has a < 10% degree of success. If the update doesn’t fix the issue, then it would be covered. However, the need for the software update was not communicated to consumers. Regardless, since the issue is not yet severe enough to be recognized via code (despite symptoms, pictures, and video), GM will not take any action under warranty towards fixing it at this time. The vehicle’s 5yr/100K warranty expires on 10/15/2025. If the code throws on 10/16/2025, it will not be covered under warranty, but *may* be covered under dealer assistance. And regardless, the $499.99 charge will apply, independent of warranty coverage. More important than the money is the safety. The engine’s temperature is not being regulated, the symptoms I’m experiencing are terminal, and this issue will not be fixed on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692234October 8, 2025
POWER TRAIN
Transmission on my vehicle has failed three times since I bought the vehicle in October of 2021. Vehicle currently has 39,000 miles. First transmission issue was resolved by the dealership by replacing the transmission valve body. This solved the problem for approximately 12,000 miles. In September of 2025 with 39,000 miles the transmission suffered a catastrophic breakdown which lead to complete transmission replacement. After being “fix” the vehicle suffered another catastrophic transmission failure within 400 miles of the complete transmission replacement. This incident caused the vehicle to shut completely down and I was stuck in the traffic lane of the US Highway. Fortunately my vehicle and I were not struck while waiting 30 minutes for a tow truck. Presently the vehicle is back at the dealership awaiting repair. From my review of available on-line information it appears there are 10’’s of thousands of GMC Sierra pickups with major transmission issues. This needed to be addressed before someone is killed due to the poor quality of these GMC trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692084October 8, 2025
SERVICE BRAKES
2021 GMC Sierra 2500HD 6.6L gas 6 speed automatic transmission W/4wd After a brake service job the vehicle will randomly kick on the traction control/ABS and the right front brake will lock up. The steering wheel jerk is violent enough to remove the wheel from the drivers hands. No Traction control or ABS lights flash on the dash when this occurs and it has caused the vehicle to veer into oncoming traffic and also off the road. The dealer was unable to recreate the issue nor are there any stored codes/issues found when having the truck diagnosed. ABS and speed sensor wires have been reviewed and none were damaged during the brake job. All wheel speed sensors are functional and reading when the issue happens. This issue happens during dry or wet conditions and is random without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691802October 7, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Sierra 1500. While the contact's husband was driving at an undisclosed speed, the contact noticed an abnormally bumpy ride. The contact felt as if the vehicle was driving over rocks. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, parts were not yet available for the recall repair. In addition, the contact stated that the vehicle had been at the dealer for more than two months awaiting parts. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691862October 7, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I took my truck through a car wash and then parked at my parents house. While the vehicle was parked, the trunk latch kept releasing. The trunk popped open. I left it open but you could hear the latch continually releasing and the lights blinking. This went on for an hour and I was unable to drive home because my trunk kept unlatching! A recall was released for other Sierras but not mine. Please investigate my vin and others that may be affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691205October 3, 2025
POWER TRAIN
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 45-50 MPH, the engine revved and the transmission unintendedly downshifted, causing the vehicle to decelerate unexpectedly. The transmission then seized, and the vehicle skidded. No warning light was illuminated. The vehicle was towed to the dealer, who determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690774October 1, 2025
POWER TRAIN
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign number: 24V797000 (POWER TRAIN), and the dealer performed an interim repair on the vehicle. In March 2025 the part was available, and the recall repair was completed. The contact stated that on one occasion, while driving at an undisclosed speed and then coming to a complete stop, the vehicle jerked and the transmission unexpectedly downshifted. The message “Low Power Mode” was displayed on the instrument panel. The vehicle then failed to accelerate as intended while depressing the accelerator pedal. The contact drove to a parking lot and turned off the vehicle. The vehicle was towed to Don Moore Chevrolet GMC, where it was diagnosed with transmission control valve failure. The contact was informed it would be months before the repair could be performed. The vehicle was towed to another dealer, where the transmission control valve failure was confirmed, and the contact was informed there were metal shavings found inside the transmission. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689547September 24, 2025
ENGINE, POWER TRAIN
Constant engine issues, cams, lifters. Transmission problems. These engines in these vehicles need to be RECALLED. I have bought 6 of these trucks and all of them have the same issues. SPENDING 14k on new engines one after another is ridiculous. These are classified as “work” trucks and can’t handle “working”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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