GMC Sierra Complaints (2017)

481 consumer complaints on file.

#11458469March 26, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
Service trailer brakes light pops up and chimes over and over again. I've never pulled a trailer. It's distracting and will randomly go off. Seems to go off when gas is below 1/4 tank. Sometimes it goes months without happening. Sometimes it happens a few days in a row. The dealership says they can't do anything unless they see it go off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458470March 26, 2022
POWER TRAIN
When I'm coming to a stop and the vehicle starts downshifting, the last shift feels like the tranny is going to fall out. Forceful jerk and clunking noise. It's sporadic. One week it's almost every day, one week it seems fine. The dealership said they have heard this a lot and laughed when they told me the manufacturer has told them it's normal. It's definitely not normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458192March 24, 2022
SERVICE BRAKES
Brakes have stopped working while driving down the road, previously they have occasionally glitches out primarily for example when I pull into a drive through restaurant or in a parking area. Service Brake Assist pops up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457732March 21, 2022
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL, SERVICE BRAKES
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving 70 MPH, the vehicle began to independently brake without depressing the brake pedal. The contact stated that the "trailer brake service" and the "service brake" warning light were illuminated. The contact pulled off the road safely and drove the vehicle to his residence. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact had received an unknown recall letter from the manufacturer. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,230. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455918March 9, 2022
EQUIPMENT
The contact owns a 2017 GMC Sierra Denali. The contact was notified by her state inspection office that her vehicle was included in NHTSA Campaign Number: 21V496000 (Equipment). The dealer was notified about the recall and informed her that parts for the recall repair were not yet available. The manufacturer had been notified of the recall and contacted several dealers in her area; however, the dealers also did not have part available for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454977March 3, 2022
ELECTRICAL SYSTEM
Rear window defroster started smoking and broke my back window. Known issue. Recalled only in Canada not in US but US vehicle having same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454751March 1, 2022
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2017 GMC Sierra 1500. The contact stated that while stopped at a traffic sign, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with Vehicle Control Module (VCM) failure. The contact was informed that the VCM needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454773March 1, 2022
ELECTRICAL SYSTEM
The front driver side window won’t roll down or engage; the a/c blows warm/hot on the drivers side vents; the stereo system continues to, “Glitch” changing stations, displaying other information without the screen being touched. These often cause discomfort by not operating properly. The dealer did not suggest any concerns upon my purchasing the vehicle. Vehicle was never taken to a certified GMC dealer for these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454310February 27, 2022
UNKNOWN OR OTHER
My rear window suddenly shattered. Heated sliding back window. No other explanation. My vehicle was parked in my driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453249February 21, 2022
UNKNOWN OR OTHER
Back up camera stopped working, appears to be dependent on the weather with temp and humidity. Back up camera will get all static then go blue and call for need of service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453083February 20, 2022
ENGINE
Greetings, he has a complaint from our consumers in the United Arab Emirates to the agent, and he is using incorrect oils in the atmosphere and nature of the region
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451647February 12, 2022
SERVICE BRAKES
The brakes are failing especially after braking while on an incline . Pressure on the pedal becomes mushy then hard and will not stop the vehicle. The truck has 90,000 miles on it. A brake assist light came on while backing down a hill and braking .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447519January 14, 2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving approximately 10 MPH, the vehicle lost motive power and stalled. The contact stated that various warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the battery cables replaced however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447015January 11, 2022
EQUIPMENT
The contact owns a 2017 GMC Sierra 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that the parts were not yet available. The manufacturer was also notified of the recall but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446803January 9, 2022
SERVICE BRAKES
Leaving a parking lot and had a complete loss of brakes due to faulty vacuum pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446354January 5, 2022
UNKNOWN OR OTHER
The rear window defrost hasn't been working since I've owned the truck. Doing some research on it.....there's lots of complaints online with issues involving this problem. Some fires also. I did find that there were 160,000 or so recalled in Canada. Same issues. Mostly involving being remote started. Which is what happened to mine. I remote started mine....walked about 50 yards to the truck...heard a loud pop.....the rear window exploded ! Glass went everywhere !! It's definitely a safety issue....especially if someone had been in the rear seat !! I've ran the Vin # and checked with the closest dealer but they weren't any help. It's hard to figure there were so many issues in Canada....but none here. The replacement glasses are made in Canada, about every complaint I read involved remote start during cold weather.....which the rear window defrost come on if the temps below a certain level. Lots of owners were disabling the defrost on the rear window by removing the fuse and or relay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446391January 5, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
My truck trailer Brake system continues to come on and my doors are locking and unlocking. It has my 4x4 trans rubbing as well. Its a non stop issue everytime I get into my truck it does this and it happened out of no where. I had this truck a little over a year now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446207January 4, 2022
SERVICE BRAKES
Still having the slow parking problem. Almost hit a car today when trying to stop while parking truck. Software update by dealer did not fix the problem. This happens every time I try to park and/or slow stopping at a crosswalk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446052January 3, 2022
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
. THE ENGINE MOUNTED MECHANICAL VACUUM PUMP MAY DECREASE OVER TIME DECREASING THE AMOUNT OF VACUUM/ POWER BRAKE ASSIST, CAUSING VEHICLE NOT TO STOP. SAME AS MY 2016 GMC. I HAD TO ALSO HAVE THE ( EVAP CONTROL VALVE REPLACED). TRANSMISSION SURGES AND ON THE DOWN SHIFT ITS KNOCKING COMING TYO A STOP. .IN MY REAR ENDING A PARKED VEHICLE BECAUSE OF THE BRAKES PULSATING AND NOT STOPING SCARED ME. .DEALERSHIP. .DEALERSHIP .NO
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11445338December 28, 2021
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon acceleration without warning. The contact also stated that while driving at an unknown speed, the vehicle stalled with the check engine warning light illuminated on the instrument panel. The contact had taken the vehicle to a dealer and was informed that there was a service bulletin that was linked to the failure. Moisture could enter the vehicle through the headlights and cause the electrical and transmission failures the contact was experiencing. The contact was given an estimate for the repair. The contact then called Tameron Buick GMC (27161 US-98, Daphne, AL 36526) and it was stated that they were unaware of such a failure. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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