GMC Sierra Complaints (2014)

895 consumer complaints on file.

#11350631August 21, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE DRIVE SIDE DOOR AND CAVED IN THE DOOR DRIVING AT 60 MPH. THE DRIVER REAR AND FRONT WINDOW WERE BLOWN OUT. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED A CUT TO HER LEFT LEG, SHOULDER AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THE OTHER DRIVER SUSTAINED INJURIES AND ALSO REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT ALSO MENTIONED THAT HER ONSTAR DID NOT FUNCTION. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11350357August 19, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
MY VEHICLE TURNED COMPLETELY OFF AND IT PUT MY BREAKS TO THE FLOOR AT 26 MPH. MY STEERING LOCKED ALSO AS IF I TURNED IT OFF. PRIOR TO THIS HAPPENING 3 MONTHS MY STEERING COLUMN HAS A POPPING FEELING. NOT NOISE. FEELING. WHEN I TOOK IT TO THE SHOP, THEY READ THE CODE AND IT SAID SOMETHING ALONG THE LINES OF COMMUNICATION ERROR. DEALERSHIP COULDN'T FIND ANYTHING WRONG, TOOK APART STEERING COLUMN NOTHING WAS LOOSE AND POPPING STOPPED ALSO HAD BATTERY REPLACED 7 MONTHS PRIOR AND NO BAD CONNECTIONS. RECEIVED MY TRUCK BACK, WAS GOOD UNTIL A WEEK AGO THE POPPING FEELING, IS BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350111August 18, 2020
SERVICE BRAKES
MY VEHICLE BRAKES BECOME SPONGY OR PEDAL GOES ALL THE WAY IN AND VEHICLE WILL STRUGGLE TO STOP AT LOW SPEEDS. SUCH AS WHEN I PULL INTO A PARKING SPACE OR BACKING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343589August 6, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, STEERING
WAS DRIVING THROUGH A LOCAL PARKING LOT, GOING ONLY 3 MILES AN HOUR AND STARTED TO TURN LEFT WHEN ALL OF A SUDDEN THE DRIVER SIDE WHEEL JUST SNAPPED OFF THROWING ME INTO THE STEERING WHEEL. MY RIGHT ARM GOT A SCRAPE AND RIGHT SHOULDER POPPED. THE TRUCK HIT A METAL POLE AND DENTED THE DRIVER SIDE PANEL, MISSING THE HEAD LIGHT. SO GLAD THIS DIDN'T HAPPEN ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11342435July 30, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500.THE CONTACT STATED WHILE DRIVING 3 MPH, WHEN HE HEARD AN ABNORMAL NOISE AND SAW THE FRONT DRIVER SIDE TIRE DETACHED FROM THE VEHICLE. THE CONTACT STATED HE CRASHED INTO A METAL POLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES ON HIS RECENTLY OPERATED RIGHT SHOULDER. THE CONTACT DID NOT SEEK ANY MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT STATED THAT THE RACK AND PINION ALONG WITH THE TIE ROD WAS DAMAGED. THE CONTACT CALLED LOCAL DEALER CHEVROLET OF WASILLA (3700 E PARKS HWY, WASILLA, AK 99654, (907) 202-7325) WAS MADE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11341723July 27, 2020
UNKNOWN OR OTHER
I OWN A 2014 GMC SIERRA 2500HD. IT IS IN VERY GOOD CONDITION AND WELL MAINTAINED WITH LESS THAN 140,000 ON IT. ONE DAY AFTER WORK I GOT INTO MY TRUCK AND AS SOON AS I STARTED IT I HEARD MY DASH CRACK. IT CRACKED JUST TO THE RIGHT OF THE INSTRUMENT PANEL BY THE DASH VENT AND WINDSHIELD. AND HAS BEEN GROWING EVER SINCE. IF THE DASH IS THIS BRITTLE IN A TRUCK THAT IS ONLY 6 YEARS OLD AND BEEN VERY WELL TAKEN CARE OF IT IS A SAFETY ISSUE. IF I WERE TO GET INTO A CRASH AND MY AIRBAGS WERE TO DEPLOY, SHARDS OF HARD BRITTLE PLASTIC WOULD BE SENT THROUGH THE CAB POSSIBLY CAUSING MORE INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340922July 22, 2020
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE ABRUPTLY JERKED TO THE LEFT AS THE RACK AND PINION CAME APART WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HIT A POLE HEAD ON. THE AIR BAGS DID NOT DEPLOY UPON IMPACT DUE TO LOW IMPACT. THE CONTACT WAS TREATED AT A LOCAL HOSPITAL FOR INJURIES TO HIS RIGHT SHOULDER AND RIGHT FOREARM. A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED THE MANUFACTURER, HOWEVER THE CONTACT HAD BEEN UNABLE TO REACH ANYONE FOR ASSISTANCE. CHEVROLET OF WASILLA(3700 E PARKS HWY, WASILLA, AK 99654) WAS ALSO CONTACT AND A SERVICE MANAGER INFORMED HIM THE FAILURE WAS CAUSED TO DUE A NON TIRE ROTATION. THE VEHICLE HAD BEEN REPAIRED SINCE THE ACCIDENT. THE FAILURE MILEAGE WAS 82,000. *BF
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11340705July 21, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE JERKED AND THEN STALLED WITHOUT WARNING. THE VEHICLE WAS PUSHED INTO A DRIVEWAY. THE CONTACT STATED THAT HER BOYFRIEND'S MECHANIC CAME OVER AND DIAGNOSED THE VEHICLE. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339643July 16, 2020
STEERING
I WAS TURNING INTO MY PARKING SPOT AT WORK AND THE TRUCK WOULD NOT LET ME TURN, THE POWER WAS SHUT DOWN AND MY STEERING WHEEL JERKED. IT TOOK THREE MINUTES TO VERY SLOWLY PULL INTO A PARKING SPOT. EVERY SINGLE TIME I TRIED TO.TURN IT WOULD SHUT MY TRUCK DOWN AND JERK THE STEERING WHEEL. THEN DISPLAYED SERVICE STABILITRAC. ALL I CAN THINK IS WHAT IF I WERE TURNING ONTO ANOTHER ROAD WITH MY KIDS IN MY TRUCK AND MY STEERING GOES OUT. I'M HIGHLY DISAPPOINTED I'VE HAD THE TRUCK LESS THAN 24 HOURS AND ALREADY AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338228July 8, 2020
POWER TRAIN
SERVICE 4WD WOULD POP UP ON MY SCREEN EVERYTIME I STARTED MY TRUCK FOR THE LAST TWO DAYS GOING TO WORK. WHEN I GO SLOW AROUND TURNS THEN THE TRUCK WOULD ALMOST STOP. FOUND OUT THAT IT IS THE ACTUATOR AND MY 4WD IS TRYING TO GO INTO 4-LOW AUTOMATICALLY. DEALERSHIP COULD NOT FIT ME IN FOR A WEEK, SO I TOOK IT A TRANSMISSION PLACE BECAUSE THIS IS MY WORK TRUCK AND NOW HAVE ALL MY TOOLS IN MY WIFE'S ACADIA. I HAVE A 32 FT LADDER ON MY TRUCK THAT I'M GOING TO NEED ASAP AND CAN'T PUT ON WIFE'S ACADIA SO I COULD NOT WAIT ON THE DEALERSHIP TO FIT ME IN. ALL TRANS TRANSMISSION PLACE HAS HAD IT SINCE 3 PM ON JULY 7TH AND I JUST PAID $438 FOR A PART AND I'M UP TO THREE SHOP HOURS SO FAR THAT I HAVE TO PAY FOR WHEN I PICK IT UP HOPEFULLY TOMORROW, WHICH WILL INCLUDE THE ADDITIONAL SHOP HOURS IN INSTALLING THE NEW ACTUATOR. THIS IS GETTING EXPENSIVE AND THERE IS NO RECALL FOR THIS PART THAT I'VE SEEN, BUT SHOULD BE INCLUDED IN THE MANUFACTURER WARRANTY. I CAN PROVIDE ALL RECEIPTS ONCE I GET THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337157July 2, 2020
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED AND MAKING A LEFT TURN, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER AND STALLED. THE CONTACT EXPERIENCED THE FAILURE TWICE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. AUBURN VALLEY GMC LOCATED AT 3104 AUBURN WAY NORTH, AUBURN, WA 98002 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 95,500. *BF*JB CONSUMER STATED CONTACTED THE DEALER . THERE IS A DESIGN FLAW WHERE VEHICLE LOSES TOTAL POWER TO AN OVERLOAD.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330833June 25, 2020
UNKNOWN OR OTHER
REAR RIGHT TAIL GATE BUSHING - GM (84331136), BROKE AND TAILGATE SLAMMED DOWN WHEN OPENING. GMC HAS A SERVICE BULLETIN PRELIMINARY INFORMATION DATED 09/2016 BULLETIN # PIT5251B REGARDING THIS FAILURE. I CONTACTED DEALER AND THEIR RESPONSE IS THAT IT'S NOT UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330205June 22, 2020
POWER TRAIN, VEHICLE SPEED CONTROL, SUSPENSION
WHEN DRIVING AT HIGHWAY SPEED OR ACCELERATING THE BACK OF THE TRUCK WILL VIOLENTLY VIBRATE.AT TIME IT IS ALMOST UNCONTROLLABLE AND BECOMES VERY HARD TO STEER. I SO I HAVE RESEARCHED THIS ISSUE AND IT SEEMS THAT THERE ARE MANY COMPLAINTS ABOUT THIS EXACT ISSUES WITH 2014 TO 2019 CHEVY AND GMC TRUCKS. I JUST HAD THE ALIGNMENT DONE AND BRAND NEW TIRES PUT ON IT THE TRUCK 6-22-20. NOW THE TRUCK SHAKES EVEN MORE THEN IT DID BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328876June 15, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START-UP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT AFTER APPROXIMATELY 20 MINUTES THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO MEDLIN BUICK GMC LOCATED AT 1900 TARBORO ST W, WILSON, NC 27893, (252) 243-6106, WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 40,925.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329090June 15, 2020
POWER TRAIN, STEERING, SUSPENSION
AT SPEEDS HIGHWAY SPEEDS 50 AND ABOVE THE TRUCK CAN SHACK HORRIBLE CAUSING TO APPLY VEHICLES HAZARDS AND PULLING OFF THE ROAD FOR FEELING LIKE THE TRUCK IS COMING APART WITH THE FEAR OF LOOSING CONTROL OF THE VEHICLE. THE HORRIBLE SHACK CAUSE NAUSEA AND DIZZINESS. I HAVE REPLACED WHEELS AND TIRES, SHOCKS, RE ALIGNED AND BALANCED MULTIPLE TIMES NOTHING HAS FIXED THE ISSUE. WILL BE IN TOUCH WITH A GMC DEALER ABOUT THIS SITUATION . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328551June 12, 2020
STEERING
STEERING ASSISTANT DISABLED AND STABILITY TRACK HAS BEEN COMING ON AND THE GAUGES BLINK OFF THEN COME BACK ON MAKE IT HARD TO STEER JUST FOR A SECOND GOING DOWN A CITY STREET AND WHEN STOPPED AT A LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327817June 8, 2020
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE STABILI-TRAC WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES OR AFTER MOVING SEVERAL WIRES LOCATED NEAR THE BATTERY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326342May 28, 2020
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL* THE CONTACT OWNS A 2014 GMC SIERRA DENALI. THE CONTACT STATED THAT WHILE DRIVING SHE HEARD A SQUEAKING NOISE COMING FROM THE BRAKES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CALIPER AND BRAKE PADS NEEDED TO BE REPLACED AFTER HAVING IT FOR A YEAR. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326106May 27, 2020
EXTERIOR LIGHTING
POOR HEAD LIGHTS DOESN'T SHOW THE ROAD VERY POOR LIGHTING READ WHERE WAS OTHER COMPLAINT ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326254May 27, 2020
EXTERIOR LIGHTING
HEADLIGHTS IS SO DIM NOT SAFE TO DRIVE IT SEEN WHERE LOTS OF PEOPLE ARE HAVING SAME ISSUES AND GM NEED TO DO SOMETHING TO MAKE ALL THERE 14 AND 15 BETTER THEY FIXED IT IN THE 16 TRUCKS I HAVE TRIED TO SEE IF THERE IS A RECALL AND SEEN SOMETHING ABOUT A FIX BUT SAY IT DIDN'T HELP SO HOPEFULLY CAN GET SOMETHING DONE ABOUT THIS JUST BOUGHT THE TRUCK AND HATE IT BECAUSE OF THIS ISSUE THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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