GMC Sierra Complaints (2003)

570 consumer complaints on file.

#10448234February 16, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. THE CONTACT STATED THAT THE BATTERY LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL ABNORMALLY AND THE SPEEDOMETER HAD FAILED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS PROVIDED TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448251February 16, 2012
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED TO ENGAGE, I TOOK IT TO A GM DEALER AND UPON INVESTIGATION FOUND A CORRODED BRAKE LINE THAT HAD FAILED. AS THEY INVESTIGATED FURTHER THEY FOUND THAT ALL THE BRAKE LINES WERE CORRODED AND HAD TO BE REPLACED.I HAVE BEEN A MECHANIC MOST OF MY ADULT LIFE AND HAVE NEVER EVER HEARD OF CORRODED BRAKE LINES ON A 9 YEAR OLD TRUCK. THIS IS INSANE I WOULD LIKE TO KNOW WHY THERE HASN'T BEEN A RECALL ON THIS VERY IMPORTANT SAFETY ISSUE????? WHAT HAPPENS WHEN SOMEONE IS KILLED?????? I HAVE NO PROBLEM TAKING THIS TO THE SUPREME COURT. WHEN DOES MONEY TAKE THE PLACE OF THE MOST BASIC SAFETY FEATURE KNOWN TO THE AMERICAN AUTO MAKERS???? I WANT EVERYONE TO KNOW THAT THIS IS KNOWN PROBLEM WITH MANY GM AUTO'S AND TRUCKS THAT EVERYONE IS AWARE OF AND NOTHING IS BEING DONE TO CORRECT IT!!!!!! HOW DO THEY SLEEP AT NIGHT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447946February 14, 2012
EQUIPMENT:MECHANICAL, SERVICE BRAKES, HYDRAULIC, POWER TRAIN, FUEL SYSTEM, GASOLINE
MY 2003 GMC SIERRA 1500 SLE HAS CORRODED BRAKE, TRANSMISSION AND FUEL LINES. A CERTIFIED MECHANIC STATED THAT THEY ALL NEED REPLACED OR BREAKAGE AND LEAKAGE WILL OCCUR WITHOUT WARNING CAUSING BREAK, TRANSMISSION OR FUEL DELIVERY OR FIRE DAMAGES. PLEASE HELP WITH THIS PROBLEM ASAP. 00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445199January 25, 2012
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
I RECENTLY HAD A BRAKE FAILURE ON MY 2003 GMC SIERRA 3500 SERIES TRUCK. I WAS DRIVING WHEN MY BRAKES GAVE OUT. THE PEDAL WENT TO THE FLOOR AND I WAS BARELY ABLE TO STOP BEFORE STRIKING A PARKED CAR. I TOOK IT TO THE DEALER AND WAS TOLD THAT MY BRAKE LINES AND CALIPERS ARE CORRODED AND IN NEED OF REPLACEMENT FOR A $4200. I HAD THE BRAKES REPLACED LAST FEBRUARY AND PUT LESS THAN 1000 MILES BEFORE THIS INCIDENT. THE REAR BRAKE PADS WHICH WERE REPLACED THEN NEEDED TO BE REPLACED BECAUSE OF CORROSION ISSUES. I HAVE HAD TO REPLACE THE BRAKES ON THIS TRUCK 4 TIMES SINCE I PURCHASED IT EACH TIME BECAUSE OF CORROSION ISSUES. I HAVE BEEN TOLD BY GM THAT I DO NOT DRIVE THE TRUCK ENOUGH. I AM AFRAID TO DRIVE IT FOR TWO REASONS 1. IT MIGHT NOT STOP WHEN I NEED IT TO AND 2. EVERYTIME I DRIVE IT ENDS UP COSTING ME MORE MONEY. THE TRANSMISSION LINES WERE REPLACED LAST SUMMER FOR THE SAME ISSUE. THIS TRUCK HAS COST ME OVER $20,000 IN REPAIRS SINCE 2005 NOT INCLUDING MAINTENANCE ISSUES. WHEN I CONTACTED GM CUSTOMER SERVICE THEY WERE ABSOLUTELY NO HELP. I WAS TOLD I DO NOT DRIVE IT ENOUGH AND THE FACT THAT THE TRUCK IS OLDER IT IS A PART OF LIFE. THEY WOULD NOT EVEN ACKNOWLEDGE THAT THEY HAVE A PROBLEM. I WAS TOLD THAT THE NHTSA IS CONDUCTING AN INVESTIGATION INTO THIS MATTER WITH GM. IF YOU NEED ANY HELP PLEASE CALL ME I WOULD GLADLY HELP IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444032January 17, 2012
STEERING
BOUGHT THE TRUCK RECENTLY FROM VINCE WHIBBS GMC PENSACOLA FL. HAD SOME FRONT END WORK DONE BUT ALSO THERE IS A LOOSE STEERING SHAFT THAT IS A COMMON DEFECT WITH THIS YEAR AND MODEL TRUCK. WHILE CORNERING THE TRUCK AT LOW SPEEDS AND GOING OVER BUMPS THERE IS A LOOSE FEELING FELT IN THE STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441693December 29, 2011
SERVICE BRAKES, HYDRAULIC
THE REAR BRAKE PADS SQUEALED & WERE GRINDING & THE TRUCK HAD VERY POOR STOPPING POWER. THE TRUCK WAS TAKEN TO MY MECHANIC & HE WAS DOING THE BRAKE JOB; HE REPLACED ALL FOUR ROTORS BECAUSE THEY WERE RUSTED BEYOND REPAIR. THE PADS WERE REPLACED AS WELL. WHILE HE WAS DOING THE BRAKES HE OBSERVED THE BRAKE LINES WERE RUSTED TO A POINT THAT IT ALARMED HIM & HE SAID THEY SHOULD BE CHANGED. HE ALSO COMMENTED THAT THE BRAKES HAD WORN VERY UNEVEN. THE FRONT PADS WERE BARELY WORN & WERE ONLY MAKING CONTACT AT A SMALL AREA OF THE ROTOR (ABOUT 1/2" OF THE FULL FACE ON THE ROTOR). THE BACK PADS & ROTORS WERE COMPLETELY WORN DOWN & THE ROTORS WERE RUINED. SOME OF THE AREAS UNDER THE TRUCK LOOK AS NEW & OTHER PLACES; MAINLY THE A-FRAMES, BRAKE LINES, SOME FRAME MEMBERS, ETC. LOOK LIKE THEY ARE 15 YEARS OR MORE OLDER. THE BRAKES WERE PUT BACK TOGETHER & NOW THEY ARE SO TIGHT & WON'T RELEASE THE ROTORS, CAUSING THE ROTORS TO OVER HEAT. I AM NOW HAVING HIM REPLACE THE BACK TWO CALIPERS WITH REPLACEMENT CALIPERS THAT USE PHENOLIC PISTONS RATHER THAN STEEL & ARE NOT GM PARTS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441253December 26, 2011
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SERVICE BRAKES, HYDRAULIC, STEERING
MANY COMPONENTS UNDER THE TRUCK ARE SEVERELY RUSTED. TWO BRAKE LINES FAILED IN AUGUST 2011 DUE TO RUST. THE REST ARE READY TO FAIL SOON. THE POWER STEERING LINE RUSTED OUT THIS MONTH (DECEMBER). RUST AT SENSORS OF ABS SYSTEM CAUSES ERRATIC ABS OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440133December 16, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 GMC SIERRA 1500. THE CONTACT STATED THAT THE FRONT AND REAR BRAKES FAILED AND WOULD NOT RESPOND WHEN DEPRESSED. THE CONTACT EXAMINED THE VEHICLE AND DISCOVERED THAT THE BRAKE LINES WERE CORRODED AND LEAKING BRAKE FLUID. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440190December 16, 2011
POWER TRAIN
TRANSFER CASE MADE A GRINDING NOISE. NOTICE CUT ON OUTSIDE OF THE CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439779December 13, 2011
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
WHILE DRIVING ON THE HIGHWAY, MY 2003 GMC SIERRA 2500 DISPLAYED A "REDUCED ENGINE POWER" WARNING ON MY DASHBOARD. MY VEHICLE LOST ALL SPEED CONTROL, DECELERATING FROM 65 MPH TO 20 MPH IN A MATTER OF SECONDS. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE HIGHWAY AND SHUT MY TRUCK OFF. ONCE I RESTARTED THE VEHICLE, THE MESSAGE WAS GONE AND MY TRUCK WAS FINE. IT WAS A VERY SCARY INCIDENT NOT BEING ABLE KEEP THE RIGHT SPEED FOR THE CONDITIONS ON THE HIGHWAY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10438979December 8, 2011
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2003 GMC SIERRA. THE CONTACT WAS EXITING A DRIVEWAY AT 5 MPH WHEN THE BRAKES WERE APPLIED AND THE VEHICLE EXHIBITED AN ABNORMAL POPPING. THE CONTACT THEN REVERSED INTO THE DRIVEWAY AND UPON INSPECTING THE VEHICLE, DISCOVERED BRAKE FLUID WAS LEAKING FROM THE VEHICLE INTO A LARGE PUDDLE. HE THEN NOTICED THAT THE FOUR BRAKE LINES RUNNING ALONGSIDE THE FRAME WERE RUSTED, CAUSING THE LEAK. THE VEHICLE WAS TOWED TO A MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THAT THE PARTS NEEDED FOR REPAIR WOULD ARRIVE IN ONE WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,597. UPDATED 01/10/12*LJ UPDATED 02/03/12 THE CONSUMER EXPERIENCED A SECOND BRAKE LINE FAILURE ON JULY 31, 2014. UPDATED 03/11/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438697December 6, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. THE CONTACT STATED WHILE DRIVING 35 MPH AND APPLYING THE BRAKE THEY EXTENDED TO THE FLOOR. HE ALSO SAW SMOKE UNDERNEATH THE HOOD. HE DROVE INTO A PARKING LOT, CHECKED UNDER THE HOOD AND NOTICE THAT THE BRAKE LINE WAS BROKEN AND SPRAYED FUEL ON TOP OF THE EXHAUST. THE VEHICLE WAS DRIVEN TO HIS HOME. THE CONTACT NOTIFIED THE DEALER WHO STATED THERE WERE NO RECALLS RELATED TO THE FAILURE AND THE VEHICLE WILL BE REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10437316November 26, 2011
SERVICE BRAKES, HYDRAULIC
MY 16 YR. SON WAS DRIVING HOME FROM WORK, WHEN HE LOST HIS BRAKES. FORTUNATELY HE IS A CAUTIOUS DRIVER AND WAS ABLE TO AVOID STRIKING THE VEHICLES IN FRONT OF HIM IN TRAFFIC. ALL OF THE BRAKE LINES ARE RUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437325November 26, 2011
SERVICE BRAKES, HYDRAULIC
CORRODED BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436566November 21, 2011
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 GMC SIERRA 2500. THE CONTACT STATED WHILE DRIVING THE SERVICE BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE WITHIN THE BRAKE AND FUEL LINES. THE BRAKE AND FUEL LINES WERE CORRODED WHICH CAUSED THE BRAKE FLUID AND FUEL TO LEAK. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436465November 19, 2011
SERVICE BRAKES, HYDRAULIC
I TOOK MY 2003 GMC SIERRA IN FOR AN INSPECTION, INSPECTION FAILED DUE TO CORRODED BRAKE LINES. WAS INFORMED THAT ALL BRAKE LINES NEED TO BE REPLACED. IS THIS NORMAL? I LIVE IN THE NORTH..THERE SEEMS TO BE A LOT OF RUST/CORROSION ON THE UNDERSIDE OF MY TRUCK AS WELL AS STARTING AROUND THE BODY..AM FACING SPENDING $400-$600 TO REPLACE THE LINES..LOOKING FOR INFO REGARDING THIS TYPE OF PROBLEM.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436251November 17, 2011
SERVICE BRAKES, HYDRAULIC
BRAKES BLEW OUT COMING DOWN A VERY STEEP HILL. I WAS LUCKY BECAUSE I HAD A TOYOTA IN FONT OF ME SLOWING DOWN BECAUSE OF A SQUIRREL CROSSING THE STREET. I HAD ALSO SLOWED DOWN BUT THEN THE TOYOTA STOPPED AND I WENT TO STOP MY BRAKE LINES BOTH FRONT AND BACK BLEW OUT AND MY PEDAL WENT TO THE FLOOR AND I HAD NO BRAKES AT ALL. THANKS TO THE TOYOTA BEING THERE TO STOP ME OTHER WISE I WOULD HAD A VERY BAD CRASH INTO CROSSING TRAFFIC OR HEAD ON INTO A GUARD RAIL OR TREES. I HAD TO PAY FOR ALL NEW BRAKELINES INSTALLED ON MY TRUCK AND THE DAMAGE TO THE TOYOTA AND MY TRUCK COSTING AROUND 2000.00 DOLLARS PLUS THE INSURANCE OVER 2300.00 FOR THE TOYOTA AND MY FRONT END. NOW IM AFRAID TO DRIVE MY TRUCK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10435527November 14, 2011
SERVICE BRAKES, HYDRAULIC
I WAS TRAVELING DOWN THE ROAD AT APPROX ~30 MILES AN HOUR APPROACHING AN INTERSECTION WITH A RED LIGHT. I WENT TO APPLY THE BRAKES, THE PEDAL DEPRESSED WITH NO RESISTANCE AND NO BRAKING RESPONSE. I APPLIED THE BRAKES HARDER, WITH PEDAL ALL THE WAY DOWN AND RECEIVED LIGHT BRAKE RESPONSE, ENOUGH TO STOP THE VEHICLE JUST SHORT OF THE INTERSECTION. I TOOK THE TRUCK TO AN ASE-CERTIFIED NAPA AUTO CENTER, WHERE THE DIAGNOSIS WAS THAT THE BRAKE LINES WERE COMPLETELY CORRODED, AS WELL AS THE EMERGENCY BRAKE CABLES. THE CORROSION OF THE BRAKE LINES/CABLE RESULTED IN SIGNIFICANT LOSS OF BRAKE FLUID, AND RENDERED THE EMERGENCY BRAKE USELESS. THE TOTAL COST OF REPAIR IS UPWARDS OF $1800.00 THERE WAS NO ADVANCED WARNING OF THIS FAILURE--NO WARNING LIGHTS APPEARED BEFORE OR AFTER THE FAILURE. THIS COULD HAVE BEEN CATASTROPHIC AND FEEL THAT THIS IS A DESIGN, ASSEMBLY OR MATERIALS FLAW THAT PUTS PUBLIC SAFETY AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435539November 14, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 GMC SIERRA 1500. WHILE DRIVING 25 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKES WHEN THE PEDAL WAS DEPRESSED INTO THE FLOORBOARD AND THE VEHICLE DID NOT STOP. HE ACTIVATED THE EMERGENCY BRAKE AND WAS ABLE TO IDLE THE VEHICLE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE BRAKE LINES WERE RUSTED AND NEEDED TO BE REPLACED. THE CONTACT WAS AWAITING REPAIRS. THE CURRENT AND THE FAILURE MILEAGES WERE 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435915November 14, 2011
SERVICE BRAKES, HYDRAULIC
TOTAL BRAKE FAILURE WHILE DRIVING VEHICLE. HAD TO USE EMERGENCY PARKING BRAKE TO STOP. ALL BRAKE LINES ARE HEAVILY CORRODED AND COVERED IN RUST. BRAKE LINE THAT FAILED WENT TO RIGHT FRONT BRAKE. PIN HOLE IN BRAKE LINE COULD BE SEEN WHEN PUMPING BRAKES. FORTUNATELY BRAKES FAILED AT SLOW SPEED AND WAS ABLE TO STOP. I HAVE NEVER SEEN SUCH A BUILD UP OF RUST ON BRAKE LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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