GMC Sierra Complaints (2012)

186 consumer complaints on file.

#10485236November 19, 2012
STEERING
LOSS OF STEERING CONTROL (THREE EPISODES) : 13 NOV 2012, WHILE EXITING NB I-95 ONTO EB ROUTE 214 IN LANDOVER, MD, MY STEERING WHEEL LOCKED. MY SPEED AT THE TIME WAS APPROXIMATELY 50 MPH. I WAS ABLE TO BRAKE RAPIDLY AS THE RAMP BEGAN TO STRAIGHTEN FROM IT'S SWEEPING RIGHT CURVE. THE LOCKED STEERING WAS FORCING ME ONTO THE RIGHT SHOULDER. LUCKILY I WAS ABLE TO STOP MY TRUCK ON THE RIGHT SHOULDER BEFORE THE LOCKED STEERING FORCED ME OFF THE HARD TOP. DURING THIS EVENT, THE TRUCKS ENGINE REMAINED RUNNING AND THE IGNITION KEY STAYED TURNED ON. ONCE I WAS SAFELY STOPPED ON THE RAMP'S SHOULDER, I MADE ATTEMPTS TO TURN THE STEERING WHEEL. WITH BOTH OF MY HANDS ON THE WHEEL AND WHILE EXERTING A LOT OF UPPER BODY STRENGTH, I WAS ABLE TO BRAKE THE STEERING WHEEL FREE. YES, I DROVE THE CAR HOME FROM THAT POINT, A DISTANCE OF 16 MILES. EVERYTHING WITH THE STEERING APPEARED TO BE NORMAL, AGAIN. THIS PROBLEM APPEARS TO BE INTERMITTENT AND HAS NOW OCCURRED TO DATE, A TOTAL OF THREE TIMES. BETWEEN THE SECOND AND THIRD INCIDENT, THE TRUCK WAS TAKEN TO CAPITOL CADILLAC - GMC IN SUBURBAN MARYLAND WASHINGTON DC, FOR DIAGNOSIS OF THE PROBLEM. WHILE THE TRUCK WAS IN CAPITOLS POSSESSION, IT WAS DRIVEN 83 MILES BUT THE STEERING PROBLEM DID NOT PRESENT ITSELF. TWO DAYS AFTER RETRIEVING MY TRUCK FROM CAPITOL, THE STEERING BEGAN EXHIBITING A STRONG FEELING OF RESISTANCE AS IF IT WAS GOING TO FULLY LOCK, AGAIN. IT DID NOT HOWEVER. THE TRUCK IS SCHEDULED TO RETURN TO CAPITOL CADILLAC - GMC ON 20 NOV 2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481134October 19, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING UPHILL AND ATTEMPTING TO DECELERATE. THE VEHICLE ACCELERATED ABNORMALLY. IN ORDER TO STOP THE VEHICLE, THE CONTACT ABRUPTLY APPLIED THE BRAKES AS THE ENGINE EXHIBITED A LOUD THUMP. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 5,545. UPDATED 13/13/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480914October 17, 2012
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
VEHICLE WAS TAKEN TO GMC DEALER FOR HEADLIGHT DEFECT AND WE WERE INFORMED THAT THEY WOULD HAVE TO ORDER PARTS. DROVE TRUCK BACK TO SITE AND WHILE TRUCK WAS RUNNING BUT STATIONARY SMOKE WAS OBSERVED COMING FROM THE ENGINE COMPARTMENT. WHEN THE HOOD WAS RAISED THE ENTIRE TRUCK BECAME ENGULFED AND COMPLETELY BURNED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10472081August 23, 2012
VISIBILITY/WIPER
PURCHASE A NEW 2012 GMC SIERRA SLE ON 07/26/12. AS I LEAVE FOR WORK IN THE EARLY HOURS, IT REQUIRES THAT I USE THE DEFOG/DEFROST. ON THE MORNING OF THE 28TH I SELECTED THE DEFOG/DEFROST AND ONLY THE DRIVER'S SIDE CLEARED. THINKING IT MAY BE ISOLATED, I RECEIVED THE SAME RESULT ON THE 29TH. I CALLED THE SELLING DEALER ABOUT ANOTHER MATTER AND MENTIONED THIS PROBLEM. ON AUGUST 9TH THE TRUCK WAS TAKEN FOR SERVICE AND TO ADDRESS THIS ISSUE. WAS TOLD THAT IT IS OPERATING AS NORMAL AND THE DEALER TESTED TWO OTHER NEW TRUCKS. STILL NOT HAPPY WITH THE ANSWER, I CALLED GMC. THEY SETUP SERVICE AT ANOTHER DEALERSHIP FOR THE 16TH. AGAIN, NO PROBLEMS COULD BE FOUND PER THEIR TESTING, BUT WERE GOING TO CHANGE THE DUCT AS THE AIR FLOW WAS MUCH GREATER TO THE DRIVER'S SIDE. WHEN THE DUCT CAME IN, THEY OPTED NOT TO CHANGE IT, AS IT REQUIRES TO STRIP THE DASH TO THE WINDSHIELD. ALL THIS TIME GMC WAS UPDATED OF THE PROGRESS. THE SYSTEM DOESN'T CLEAR THE PASSENGER SIDE OF THE WINDSHIELD AND PASSENGER DOOR WINDOW. GMC STAND IS, THAT ENGINEERING DESIGN THE SYSTEM THIS WAY TO CLEAR THE DRIVER'S SIDE QUICKER DURING POOR WEATHER, AS LIKE SNOW AND ICE. MY STAND IS THAT THIS IS NOT A PROPER ANSWER FOR A VEHICLE MAKER TO STATE. THIS ISSUE MAKES THE VEHICLE UNSAFE TO OPERATE AND I DO NOT LIVE WITHIN AN AREA SEEING THIS TYPE OF WEATHER OFTEN. I HAVE READ MANY INTERNET ARTICLES RELATED TO THIS. OTHER OWNERS TRUCKS OPERATE PROPERLY CLEARING BOTH SIDES OR HAVE HAD THEM PROPERLY REPAIRED IF THEY HAVE HAD THE SAME ISSUE. I NEED TO HAVE MY VEHICLE REPAIRED SO THAT IT CAN BE OPERATED SAFELY. GMC WILL NOT ADMIT THAT THIS IS A PROBLEM REQUIRING REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451590March 14, 2012
SUSPENSION, STEERING, SERVICE BRAKES, HYDRAULIC
JUST PURCHASES NEW 2012 GMC SIERRA 3500 , 400 MILES , HAVE HAD ALIGNMENT / STEERING PROBLEMS WITH A DRIFT TO LEFT AND A WONDERING STEERING WHEEL, ALSO BRAKE AND ABS LIGHTS ON, WENT TO DEALER THEY LOOKED AT IT FOR 2 HRS, AND SAID IT NEEDED A PART ORDERED AND THERE WAS A TSB ON IT, THE TECH SAID IT WOULD BE SAFE TO DRIVE BUT I WOULD NOT HAVE ABS BRAKES, ALSO HE WOULD CHECK ALIGNMENT AGAIN AT TIME WHEN PART CAME IN 4 DAYS EST, BRAKE AND ABS LIGHT REMAINED ON, VEHICLE DROVE FINE THE NEXT DAY UNTIL A ACCIDENT, WENT AROUND CURVEAT 55 MPH, APPLIED BRAKES TO SLOW, BRAKES WENT TO FLOOR UN ABLE TO SLOW AT ALL WENT OFF THE ROAD LOST CONTROL AND CRASHED INTO TREES, BOTH AIRBAGS DEPLOYED , WENT TO EMERGENCY ROOM WITH ARM INJURY AND RIB INJURIES, BRAND NEW TRUCK VERY SCARRY I WILL NEVER BUY A GM PODUCT AGAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10451290March 12, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 GMC SIERRA. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS IDLING THE CONTACT NOTICED THAT THE VEHICLE WOULD VIBRATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 1,200. ..UPDATED 04/16/12 *BF UPDATED 05/07/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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