GMC Sierra Complaints (2011)

438 consumer complaints on file.

#11090831April 28, 2018
WHEELS
SPARE TIRE WILL NOT LOWER AS DESCRIBED IN THE OWNER'S MANUAL, DEALERS ARE UNABLE TO CORRECT THE PROBLEM, WHICH COULD LEAD TO BEING STRANDED ON THE ROAD IN ADVERSE WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090405April 27, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BECK & MASTEN BUICK GMC NORTH, 11300 FARM TO MARKET 1960 RD W, HOUSTON, TX 77065, (281) 469-5222) CONFIRMED PART UNAVAILABILITY AND DID NOT KNOW WHEN THEY WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 9/19/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090282April 26, 2018
AIR BAGS
TAKADA INFLATOR HAS BEEN ON RECALL FOR WAY TOO MANY YEARS WHILE PEOPLE CONTINUE TO BE INJURED AND OR KILLED, WHILE GM STANDS BY AND REFUSES TO DO ANYTHING. THEY DIDN'T MIND TAKING MY MONEY. THIS IS A 2011 HOW MANY MORE YEARS WILL IT TAKE? I ASKED FOR A LOANER VECHICLE BUT THAT WAS ALSO DENIED. NOW I DEMAND MY TRUCK FIXED AND A LOANER UNTIL YOU CAN GET THE PARTS.I AM SCARED TO DEATH EVERY TIME I NEED TO UNEXPECTED THE TRUCK, DON'T YOU THINK IT'S ABOUT TIME YOU START HELPING YOUR GM CUSTOMERS OUT? I THINK IT'S BEEN WAY TOO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089540April 22, 2018
UNKNOWN OR OTHER
DANGEROUS CRACKED CONDITION OF DASHBOARD SURROUNDING AIRBAG DEPLOYMENT AREA. DASHBOARD IS SO BADLY CRACKED AND BRITTLE THAT IF THE AIRBAG WERE TO GO OFF, SHARP AND JAGGED PIECES OF PLASTIC WOULD BECOME FLYING SCHRAPNEL. THE VELOCITY OF AN AIRBAG EXPLOSION COUPLED WITH FLYING BITS OF HARD SHARP PLASTIC COULD CAUSE SERIOUS INJURY OR EVEN DEATH. THIS VEHICLE HAS BEEN WELL CARED FOR AND AS SUCH THE DASH CRACKING IS A RESULT OF DEFECTIVE ENGINEERING AND MATERIALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089131April 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (PENSKE GMC IN CERRITOS, CA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084625April 11, 2018
AIR BAGS
TAKATA INFLATORS. SINCE 2011 AI HAVE BEEN ASKING MY DEALER TO REPLACE THE DEFECTIVE AIR BAG AND THEY KEEP TELLING ME GM WILL NOT AUTHORIZE IT. IT IS NOW APRIL 2018. I WANT TO KNOW WHEN THIS REPAIR WILL BE DONE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083845April 8, 2018
AIR BAGS, STRUCTURE:BODY
DASHBOARD ON MY GMC SIERRA DENALI HAS 2 MAJOR CRACKS. THIS IS A KNOWN DEFECT WITH THESE VEHICLES DASHBOARDS. FIRST CRACK IS OVER THE GAUGES ON THE DASH, AND THE SECOND IS RIGHT OVER TOP OF THE AIR BAG. THIS IS A SERIOUS ISSUE WITH NO RECALLS OR ASSISTANCE FROM VEHICLE MANUFACTURERS. THE CRACKS ARE EITHER STARTED VIA DRIVING AND CRACKING DUE TO VIBRATION OF THE ROAD, OR THEY CRACK FROM PREMATURE WEAR VIA THE SUN FADING THE MATERIALS. IT IS A VERY SERIOUS SAFETY CONCERN, SEEING HOW IF THE AIR BAG WERE TO DEPLOY IT WILL SEND MANY SHARP PIECES OF DASHBOARD PLASTIC INTO THE PASSENGER OR MYSELF THE DRIVER. THIS ISSUE NEEDS TO BE ADDRESSED, IT IS A VERY EXPENSIVE FIX, AND A SAFETY ISSUE THAT NEEDS AN IMMEDIATE RECALL OR ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083651April 6, 2018
AIR BAGS
GM RECALL # 2049151, NHTSA #16V381 THIS REFERENCES A PROBLEM GM RECALL CENTER HAS ON LINE THIS STATEMENT: SAFETY RISK DESCRIPTION THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. GM'S PETITION FOR INCONSEQUENTIALITY AND NHTSA ARE BEYOND THE AUGUST 2017 DEADLINE. YOU ARE BOTH NOW CULPABLE FOR MY TRUCK AND OTHER VEHICLES NOT HAVING SERVED UP SAFETY TO THE PUBLIC FOR BUSINESS OR GOVERNANCE ISSUES FOR THEIR WELFARE. (THIS FORM WILL DO TO CONVEY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081999March 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED (HALL BUICK GMC DEALER (903) 705-1546 LOCATED AT 3010 S SW LOOP 323, TYLER, TX 75701) AND (BACON AUTOPLEX CHEVROLET DEALER (903) 481-5028 LOCATED AT 1216 E PALESTINE AVE, PALESTINE, TX 75801) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CASE NUMBER: 8-4640547777 WAS OPENED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081139March 23, 2018
AIR BAGS
TAKATA RECALL MY 2011 GMC SIERRA HAS BEEN UNDER THIS RECALL FOR ITS ENTIRE EXISTENCE. WILL IT GET FIXED, AND IF SO, WHEN, AND, IS IT SAFE TO CONTINUE TO DRIVE IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076235March 5, 2018
UNKNOWN OR OTHER
CRACK IN DASH ABOVE GLOVE COMPARTMENT BESIDE AIRBAG ON TOP OF DASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074440February 23, 2018
UNKNOWN OR OTHER
THE DASH ON MY 2011 GMC SIERRA 1500 IS CRACKING LIKE SEVERAL OTHER PPL HAVE COMPLAINED ABOUT GM NEEDS TO ISSUE A SPECIAL COVERAGE TO HAVE THIS PROBLEM FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074461February 23, 2018
UNKNOWN OR OTHER
DASHBOARD COVER HAS CRACKED IN SEVERAL PLACES CAUSING A $1300 REPAIR BILL FOR SOMETHING GM KNOWS IS A PROBLEM AND NEEDS TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074462February 23, 2018
UNKNOWN OR OTHER
DASH CRACKED ABOVE INSTRUMENT PANEL AND BY PASSANGER AIRBAG. DEALER QUOTED $1600 REPAIR BILL. GM WONT ISSUE A RECALL AFTER I CALL AND TALKED TO CUSTOMER SERVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074467February 23, 2018
AIR BAGS
TAKATA RECALL. IT HAS BEEN 15 MONTHS SINCE I WAS ISSUED A RECALL NOTICE CONCERNING MY PASSENGER AIRBAG. GM HAS STILL NOT MADE ANY ATTEMPT TO REPLACE IT UNDER THEIR RECALL. MY VEHICLE IS ONLY GETTING OLDER AND CAUSING THE INFLATOR IN QUESTION TO BE FURTHER STRESSED FROM THE HEAT AND HUMIDITY OF THE NORTHEAST TEXAS. I NO LONGER FEEL SAFE HAVING A PASSENGER IN MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071632February 7, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (RENO BUICK GMC CADILLAC, 900 KIETZKE LN, RENO, NV 89502) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065111January 26, 2018
AIR BAGS
2011 GMC SIERRA. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064400January 23, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO YEARS AGO. THE DEALER (HALL BUICK GMC, 3010 S SW LOOP 323, TYLER, TX 75701, (903) 705-1546) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064405January 23, 2018
AIR BAGS
TAKATA RECALL- STATUS IS STILL ON INCOMPLETE-REMEDY NOT YET AVAILABLE. WE ARE AFRAID OF AIR BAGS DEPLOYING RANDOMLY OR WORST NOT DEPLOYING AT ALL IN AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056843December 27, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED THE RECALL NOTICE SHORTLY AFTER IT WAS ANNOUNCED ON 5/27/16. I HAVE CONTACTED MULTIPLE DEALERS NUMEROUS TIMES AND I'M ALWAYS TOLD THAT THERE'S NO REMEDY YET FROM THE MANUFACTURER. IT HAS BEEN OVER A YEAR AND A HALF, WITH NO FIX AVAILABLE. I HAVE NOT HAD AN ACCIDENT THAT WOULD DEPLOY THE AIRBAG, BUT WOULD LIKE TO GET IT FIXED AS SOON AS POSSIBLE. I LAST CONTACTED GUNN BUICK GMC IN SAN ANTONIO, TEXAS ON 12/12/17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra