GMC Sierra Service Bulletins (2014)

3,324 manufacturer communications on file.

• April 30, 2015•Document ID: 10113625

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  PI1471

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This preliminary informational bulletin provides dealership personnel with Information on Diesel Exhaust Fluid (DEF) filling instructions at delivery to the customer.

  Associated Products (8)

  2015 Chevrolet Express2015 Chevrolet Silverado2015 GMC Savana2015 GMC Sierra2014 Chevrolet Express2014 Chevrolet Silverado2014 GMC Savana2014 GMC Sierra
  Associated Documents

  • DownloadMC-10113625-0001.pdf↗
• April 30, 2015•Document ID: 10113623

  Service Bulletin/Repair Instructions
  AIR BAGS; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PI1469

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This preliminary informational bulletin provides repair information to correct a customer concern of Service Air Bag message displayed in Driver Information Center (DIC), and technician finding DTC B0014, B0021 or B001E set, with Symptom Code :04 or 0D.

  Associated Products (8)

  2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10113623-0001.pdf↗
• April 28, 2015•Document ID: 10114498

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIP5250F

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 the replacement of the actuator motor will correct the concern. Dealer will need to contact General Motors Product Quality Center for further assistance. For vehicles with Regular Production Option Code NQH and NQ6 with other transfer case Diagnostic Trouble Codes. If the vehicle had a Diagnostic Trouble Code C0398 in the transfer case control module stored with any other codes such as C0392, C0396, C0306 or other codes related to rotational position sensor or actuator position sensor it is likely that is causing a C0398 to set and replacement of the actuator will likely not repair the vehicle. For vehicles with Regular Production Option Code NP0 and only have a Diagnostic Trouble Code C0398 stored in the transfer case control module, the technician should insure the transfer case control module calibrations are up-to-date in Tis2Web.

  Associated Products (11)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10114498-0001.pdf↗
• April 28, 2015•Document ID: 10113620

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PI0091B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.

  Associated Products (356)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Caprice2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze2016 Chevrolet Equinox+ 336 more
  Associated Documents

  • DownloadMC-10113620-0001.pdf↗
• April 27, 2015•Document ID: 10114490

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC5839C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

  Associated Products (44)

  2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Impala2015 Chevrolet Malibu2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe+ 24 more
  Associated Documents

  • DownloadMC-10114490-0001.pdf↗
• April 27, 2015•Document ID: 10113615

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  11-08-49-001O

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.

  Associated Products (105)

  2016 Buick Encore2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze2016 Chevrolet Impala2016 Chevrolet Malibu2016 Chevrolet Silverado+ 85 more
  Associated Documents

  • DownloadMC-10113615-0001.pdf↗
• April 27, 2015•Document ID: 10113614

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  02-08-42-001H

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.

  Associated Products (664)

  2016 Buick Enclave2016 Buick Encore2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze2016 Chevrolet Equinox+ 644 more
  Associated Documents

  • DownloadMC-10113614-0001.pdf↗
• April 27, 2015•Document ID: 10113613

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  15-00-89-004

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.

  Associated Products (404)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 384 more
  Associated Documents

  • DownloadMC-10113613-0001.pdf↗
• April 24, 2015•Document ID: 10114485

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  PIT5306B

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication advises the technician that effective July 28, 2014, the Instrument Panel Cluster will be placed on restriction. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

  Associated Products (8)

  2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10114485-0001.pdf↗
• April 23, 2015•Document ID: 10114483

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIP5141G

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Diagnostic Trouble Code P06DD with no drivability concerns. Technician will check for other Diagnostic Trouble Codes. If P06DA, P06DB, and P06DC are not set with the P06DD technician should use the scan tool to gather information for General Motors Technical Assistance Center. Technician will need to bring the engine to 214 Fahrenheit or 100 Celsius. After the engine is up to temperature the oil pressure at idle should be recorded. Then run the engine at 1100 revolutions per minute for 45 seconds and record the oil pressure. Then run the engine at 3500 revolutions per minute for 45 seconds and record the oil pressure. Technician will now need to run the engine at 1400 revolutions per minute using Global Diagnostic System 2 command the oil control valve on and off 10 times on the 11th time record the reading on and off. Technician will now need to run the engine at 2500 revolutions per minute using Global Diagnostic System 2 command the oil control valve on and off 10 times on the 11th time record the reading on and off. Also record if any repairs were made previously for this concern. Technician will now call General Motors Technical Assistance Center with the findings of the test.

  Associated Products (6)

  2015 Chevrolet Corvette2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Corvette2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10114483-0001.pdf↗
• April 23, 2015•Document ID: 10090041

  Service Bulletin/Repair Instructions
  SEATS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  14281

  Date Added:

  February 1, 2017

  Manufacturer:

  GMC

  Summary

  14281 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2014-2015 MODEL YEAR CHEVROLET SILVERADO, SUBURBAN, AND TAHOE MODEL VEHICLES AND 2014-2015 MODEL YEAR GMC SIERRA AND YUKON MODEL VEHICLES EQUIPPED WITH A DEALER INSTALLED REAR ENTERTAINMENT SYSTEM MAY HAVE A CONDITION IN WHICH THE REAR SEAT ENTERTAINMENT SYSTEM IN VEHICLES WAS RELEASED AS A DEALER ACCESSORY BEFORE FINAL GENERAL MOTORS VALIDATION APPROVAL. VALIDATION APPROVAL AT GM REQUIRES VERY RIGOROUS TESTING PRIOR TO RELEASE, WHICH, IN MANY CASES, GOES BEYOND WHAT IS REQUIRED TO COMPLY WITH GOVERNMENTAL SAFETY STANDARDS. THESE VEHICLES, AS EQUIPPED, STILL MEETS ALL FEDERAL MOTOR VEHICLE SAFETY STANDARDS. DEALERS ARE TO REMOVE AND REPLACE THE HINGED SCREEN STYLE REAR SEAT ENTERTAINMENT SYSTEM, WITH A REVISED SYSTEM FEATURING AN INTEGRAL SCREEN.

  Associated Products (10)

  2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2014 Chevrolet Silverado2014 Chevrolet Suburban2014 Chevrolet Tahoe2014 GMC Sierra2014 GMC Yukon
  Associated Documents

  • DownloadMC-10090041-0001.pdf↗
• April 22, 2015•Document ID: 10114481

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6085

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.

  Associated Products (30)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick LaCrosse+ 10 more
  Associated Documents

  • DownloadMC-10114481-0001.pdf↗
• April 20, 2015•Document ID: 10114474

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIT5399

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

  Associated Products (739)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 719 more
  Associated Documents

  • DownloadMC-10114474-0001.pdf↗
• April 20, 2015•Document ID: 10113603

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PI0345F

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This preliminary informational bulletin provides inspection and repair information to correct a customer concern of XM/Cellular Mobile Phone/OnStar Antenna looseness or damage, XM/Cellular/OnStar reception performance degraded, rattle/flutter/squeak noise, wind noise/whistle at highway speeds, water leak on headliner at sunvisor.

  Associated Products (52)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Chevrolet Silverado2014 Chevrolet Suburban2014 Chevrolet Tahoe2014 GMC Sierra2014 GMC Yukon2014 GMC Yukon XL2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Chevrolet Avalanche2013 Chevrolet Silverado+ 32 more
  Associated Documents

  • DownloadMC-10113603-0001.pdf↗
• April 17, 2015•Document ID: 10114470

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIC4310L

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

  Associated Products (698)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 678 more
  Associated Documents

  • DownloadMC-10114470-0001.pdf↗
• April 17, 2015•Document ID: 10113599

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  12-06-04-002D

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information to technicians on exhaust fluid range, exhaust fluid quality poor, service exhaust fluid system or Service Emission System Driver Information Center (DIC) messages.

  Associated Products (24)

  2015 Chevrolet Express2015 Chevrolet Silverado2015 GMC Savana2015 GMC Sierra2014 Chevrolet Express2014 Chevrolet Silverado2014 GMC Savana2014 GMC Sierra2013 Chevrolet Express2013 Chevrolet Silverado2013 GMC Savana2013 GMC Sierra2012 Chevrolet Express2012 Chevrolet Silverado2012 GMC Savana2012 GMC Sierra2011 Chevrolet Express2011 Chevrolet Silverado2011 GMC Savana2011 GMC Sierra+ 4 more
  Associated Documents

  • DownloadMC-10113599-0001.pdf↗
• April 14, 2015•Document ID: 10114467

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: CAMERA SYSTEM

  Mfr Comm. #:

  PIT5398

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have the rear vision camera system displaying "Rear Park Assist Symbols Unavailable" and the steering grid lines displayed do not show. Dealer will need to communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

  Associated Products (6)

  2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10114467-0001.pdf↗
• April 14, 2015•Document ID: 10114465

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIP5021E

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the Allison 6 Speed Automatic Transmission Assembly (RPO MW7) has been placed on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

  Associated Products (4)

  2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10114465-0001.pdf↗
• April 14, 2015•Document ID: 10114463

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  PIT5375A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp dimly illuminated while the engine is running. Technician will need to replace the Instrument Panel Cluster with the update part number.

  Associated Products (8)

  2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10114463-0001.pdf↗
• April 13, 2015•Document ID: 10114460

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIT5231B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.

  Associated Products (29)

  2015 Buick LaCrosse2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick LaCrosse2014 Cadillac ATS2014 Cadillac CTS+ 9 more
  Associated Documents

  • DownloadMC-10114460-0001.pdf↗