GMC Canyon Complaints (2016)

271 consumer complaints on file.

#11626556November 21, 2024
UNKNOWN OR OTHER
The stabilitrac system fails causing the traction system to turn off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626588November 21, 2024
STEERING
The contact owns a 2016 GMC Canyon. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the steering wheel was jerking with several unknown warning lights illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was restarted; however, the failure reoccurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 302,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617847October 3, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the ABS, and service stabili-trak warning lights were illuminated. The steering wheel began to vibrate, and the brake pedal became firm. The contact was able to continue driving. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 220,674.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613183September 7, 2024
STEERING
I bought my 2016 GMC Canyon back in 2018 with 40k miles on it. After couple of months, I noticed that when traveling at approx 70MPH front wheels are shaking violently. I did wheel alignment and other wheel check but still there. Lately, power steering stabilitrak keep showing up on my panel. Since it can’t be resetted, Im literally driving like arm wrestling in the middle of the road specially during parking. After many years of wondering of what the wheel vibration is causing, electronic Rack and Pinion issue was the result of diagnostic conducted by Schumacher Chevrolet here in West Palm Beach, FL. They quoted me 3K for the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612586September 4, 2024
STEERING
The contact owns a 2016 GMC Canyon. The contact stated that while his wife was driving approximately 70 MPH, the power steering suddenly failed, and the steering wheel became difficult to turn in either direction. During the failure, the message "Power Steering Failure" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 51,867.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611900August 30, 2024
STEERING
Mileage 65080. I’m the 2nd owner. I bought this truck used and have only driven it 145 miles. Crossing an intersection and the power steering turned off. Happened again the same day leaving Walmart parking lot. Turning the engine off will reset the power steering. Message on the instrument panel says stabilitrak service power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611365August 28, 2024
STEERING, SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2016 GMC Canyon. The contact stated that while driving at approximately 45 MPH, an error message for the “Stabili-track” failure was displayed on the instrument panel. Additionally, the contact stated that the failure had occurred several times before. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the vehicle needed an alignment and steering rack replacement. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610550August 23, 2024
STEERING
I was driving 70 MPH on the highway when I received a warning on my dash that stated "service power steering, drive with care" and a second warning that stated "service stabilitrak". I immediately felt the steering wheel lock up and lost all power steering. My safety as well as others was put in risk as I was unable to maneuver the vehicle especially at the high rate of speed. Prior to this incident there had been no warning or other issues that could have signaled a failure. The problem was duplicated at the dealership and a code was given.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607010August 7, 2024
STEERING
Electric power steering stops working and the power steering assist warning light is illuminated. Once the truck is restarted the problem goes away but will come back at some point while driving. This has happened multiple times at multiple speeds, the first time it happened I was going over 70 MPH. With no power steering it is nearly impossible to turn the steering wheel since I only have one hand available to use on the steering wheel. Had I not had a passenger with me to help turn the wheel I would have crashed. I took the truck to the dealer and they told me it was the same problem that the 2015's had had on a recall but my truck was a early 2016 so I was not part of the recall. The dealer was happy to fix it at a cost of $2916.27 My truck only has 27135 miles, but is to old for warranty coverage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606545August 5, 2024
STEERING
The contact owns a 2016 GMC Canyon. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power steering assist warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering gear assembly due to an electrical short. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V213000 (Steering), but neither the VIN nor the model year was included. The manufacturer was not notified of the failure. The failure mileage was 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605489July 30, 2024
ELECTRICAL SYSTEM:IGNITION:SWITCH
The contact owns a 2016 GMC Canyon. The contact stated that after arriving to his destination, he became aware that the ignition switch would not release the key. After restarting the vehicle and then turning the vehicle off, the contact was able to remove the key, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605155July 29, 2024
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On [XXX] at approximately 5:30p, I was driving normal highway speed when I saw what I thought was exhaust trailing behind. There were NO dash warning lights, engine temperature showing normal range, car was performing normally. I pulled over to shoulder, turned off car, released the hood latch. My husband tried to open hood but it was too hot. We then realized it was smoke coming from under hood, not exhaust. Smoke began to come inside car through vents. I quickly exited the car, and within a minute the entire front end engine area was engulfed in flames. 911 was called, fire, police, highway patrol responded. Fortunately there was no injury to myself or husband. There was also concern of starting a brushfire risk here in SoCal, but it was all extinguished thoroughly. Truck was towed to Al’s Towing, 475 W Vermont Ave, Escondido CA 92025, ph 760-745-5933. A report has been filed with our insurance USAA, inspection by adjuster is pending. I also notified Temecula GMC, where I purchased vehicle from, of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11601805July 13, 2024
STEERING
Power steering failed twice during a turn on two separate drives, nearly causing an accident both times. A power steering warning was displayed on the dash. I was able to move the vehicle to the side of the road, and normal power steering function returned following a restart of the vehicle. It is my understanding that the 2015 model year was recalled for the same reason, and that the 2016 model year contains the exact same problematic part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599303July 5, 2024
STEERING
Truck reads power steering problem and does not allow me to turn my steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598811July 4, 2024
STEERING
I have been having the same problem many people have been having with the same vehicle type. I will be driving and this has happened 4 times now and once on the freeway! Were I am driving, and all of the sudden the power steering cuts out, and I get all the warning lights come on. I had to pull over, or find a spot to pull over and turn the vehicle off and turn back on. Now I see there was a recall for this issue on the 2015 canyons but not for the 2016, and this needs to be recalled there are going to be people dying if you do nothing, and GMC will have a class action suite and this regulatory agency shall have serious legal redress against you should you do nothing, even though you know there is a serious issue and that multiple complaints have been filed and GMC is well aware of this! I do smell legal redress coming for you and GMC...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597300June 27, 2024
STEERING
Over the past 6 months, when driving, the power steering stops working and I get a dash light that comes on that talks about stabilitrac. If I shut my car off and restart, it works again, but it is random when it might occur. It's very scary, because, if I were not strong with great reaction time...I might be dead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594644June 16, 2024
STEERING, ELECTRICAL SYSTEM
Received a stabilitrck error and lost power steering and traction control while driving. This appears to be a common and dangerous issue with this model vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587575May 8, 2024
STEERING
Was driving home going about 45 mph and the driver information center displayed “service power steering” and service stabilitrack system. Was able to safely move over without power steering and come to a stop. Put the truck in park turned it off. Turned truck back on and everything is as working fine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586285May 1, 2024
STEERING
While driving my 2016 GMC Canyon today May 1st, I am experiencing the following... power steering/stabilitrac control lights come on and loose power steering. sometimes it will reset after turning off the truck and restarting but this is happening more and more often which is a major safety issue when considering this occurs randomly at any given point while driving. I have experienced this issue in the past few years at all different mileages and then it doesn't happen for a long time but always ends up having the same issue. I have been doing research and found this exact same problem is why there was a recall on the 2015 GMC canyons referencing the steering torque sensor assembly and cover. I have also researched the cost to repair out of pocket and it quite expensive. This recall for the older models needs to be updated to include all 2016 models as there are many more complaints about this happening on 2016 models as well. just search google and there you go. I have already called GM and got nowhere. Extremely frustrated as this shouldn't be happening and i as the consumer should not be having to pay out of pocket for a manufacturer error they refuse acknowledge. Thank you,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585623April 27, 2024
STEERING
Power steering drive with care. Stabilitak. Steering problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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